SurveyMonkey vs Surveypal

Mailchimp

Google Forms

Paycor

XM for Strategy & Research

SmartSurvey

Stonly

Compare SurveyMonkey and Surveypal based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

Google Forms is a free form builder tool that enables users to create surveys and questionnaires online in order to collect and organize information

XM for Strategy & Research is a survey management tool designed to help businesses collect feedback and provide insight into brand awareness and consumer preferences. Key features include sentiment analysis, trend alerts, predictive behavior analytics, real-time response monitoring, and data insight reports.

Mailchimp is a marketing automation platform that allows users to create, send & analyze email & ad campaigns, with email templates, landing pages, and a mobile app

SurveyMonkey is the world’s most popular AI-powered platform for surveys and forms, built for business—loved by users. We combine powerful capabilities with intuitive design, effectively serving every use case, from customer experience to employee engagement, market research to registration forms.

360 Degree Feedback

Access Controls/Permissions

Activity Dashboard

AI/Machine Learning

Alerts/Notifications

Anonymous Feedback

Autofill

Benchmarking

CES Survey Structure

Collaboration Tools

Commenting/Notes

Complaint Monitoring

Conditional Logic

Continuous Feedback

CSAT Survey Structure

Customer Database

Customer Experience Management

Customer Journey Mapping

Customer Segmentation

Customizable Branding

Customizable Fields

Customizable Forms

Customizable Questions

Customizable Reports

Customizable Templates

Dashboard

Data Analysis Tools

Data Capture and Transfer

Data Import/Export

Data Security

Data Visualization

Drag & Drop

Email Distribution

Email Management

Email Marketing

Email Reminders

Employee Onboarding

Employee Recognition

Engagement Tracking

Feedback Management

For Marketing and Advertising

Forms Creation & Design

Forms Management

Gamification

Interactive Content

Lead Generation

Learning & Development

Live Results Sharing

Marketing Management

Mobile Access

Mobile Survey

Multi-Channel Communication

Multi-Channel Data Collection

Multi-Channel Distribution

Multi-Language

Multiple Question Types

Negative Feedback Management

NPS of Customers

NPS of Employees

NPS Survey Structure

Offboarding

Offline Response Collection

Online Polling

Peer-to-Peer Recognition

Performance Management

Performance Metrics

Predictive Analytics

Process/Workflow Automation

Pulse Surveys

Question Branching

Question Library

Question Piping

Quizzes

Randomization

Ratings/Reviews

Real-Time Analytics

Real-Time Data

Real-Time Notifications

Real-Time Reporting

Reminders

Reporting & Statistics

Reporting/Analytics

Response Quotas

Response Validation

Search/Filter

Self Assessment

Sentiment Analysis

Single Sign On

Skills Assessment

Skip Logic

SMS Messaging

Social Media Integration

SSL Security

Support Audio/Images/Video

Survey Builder

Survey/Poll Management

Surveys & Feedback

Tagging

SurveyMonkey

Android

Web-based

iPad

iPhone

Happy using surveymonkey, once I prepared office Christmas party and I used it to create a voting platform to present funny awards to the employees.

I love survey monkey I feel this is one of the best survey software out there. The setup process is very fast and seamless.

Business Development Manager

The company's take on my dilemma was - "Pay for it" and you'll get the information you need. In my opinion they shouldn't bother having a free version of this software if it functions that poorly.

Chemist

Customization on this platform is really fantastic and everything is so easily customizable, the user interface is slick and clean and very friendly looking.

Office Manager

A very useful tool for businesses to gather vital unbiased information to help their growth.

Director

As far as pricing Survey Monkey is great as its easily affordable and doesn't break the bank using it. Creating survey is super easy and time saving, but still produces top notch efficient results.

IT Analyst

And completing would give you typically anywhere between 0.5-2. All surveys initially start with a few boring routine questions, which make you pissed off.

Owner

Great tool to gain some quick feedback on anything that may be on your mind. Nice to know what customers are looking for so that I can gear my business to meet their needs.

Educational techniticican

The survey monkey tool is absolutely helpful The integration of the existing businesses is very easy because it helps indicate which employees are happy and which ones are not.

Teacher

It has been very helpful feedback and effective for us. We have mainly used the free trial or free version, but hoping to budget in the future to unlock some of the additional features.

Childcare Director/Owner

My experience with SurveyMonkey has been very impressive over the past several months. I have gleaned wonderful feedback for ways that I can continue to grow my company.

Phlebotomist

I like that this site is easy to use and it helps to improve the workforce by taking the information from the workers.

Software Engineer

This is user friendly and ease to use that's make him best one of best surveyor for any company.

Administrative assistant

There should be more protection factors when approving registrations and preventing fraud.

Program Manager 

I think they should have more up to date choices. I also think that manually putting in emails when you are having trouble submitting the csv file can be a pain and needs to be corrected.

I found comfort in the fact that survey monkey was widely used by a lot of other survey/rewards apps. This lets me know that it is a popular an trusted app, among there community.

Marketing Automation and Website Manager

The integration with Marketo is very useful. I like that I can share a results page of a survey with stakeholders.

Marketing Consultant

I love the statistics and visualizations which I share with the community and my management.

SurveyMonkey screenshot: SurveyMonkey survey editig

SurveyMonkey screenshot: SurveyMonkey response analytics

SurveyMonkey screenshot: SurveyMonkey templates

SurveyMonkey screenshot: SurveyMonkey survey sharing

SurveyMonkey screenshot: Users can track all active surveys and view survey details

SurveyMonkey screenshot: Users can access SurveyMonkey on desktop and on mobile

Freelancers

Large Enterprises

Mid Size Business

Non Profit

Public Administrations

Small Business

SmartSurvey is a cloud-based survey & questionnaire management tool which allows users to create, distribute, manage, and analyze responses for unlimited surveys.

Stonly is knowledge management software for customer service that drives fast, accurate resolutions. With it, you can create step-by-step guides, decision trees, AI answers, automations, walkthroughs, checklists, and knowledge bases for your agents and customers.

Paycor’s all-in-one, cloud-based human capital management (HCM) platform modernizes every aspect of people management, from recruiting, onboarding and payroll to career development and retention.

Surveypal is an AI-powered data solution that automatically delivers customer service analytics and insights from Zendesk tickets. Surveypal enables users to create online surveys to collect feedback and data from customers, employees, students, and website visitors.

Data Cleansing

Knowledge Management

Machine Learning

Segmentation

Site Intercept Survey

Template Management

Text Analysis

Third-Party Integrations

Topic Classification

Trend Analysis

URL Customization

Visual Analytics

Surveypal

freelance

Great features, customer support's very responsive, and making surveys is rather easy when you go to make one and works well with Zapier.

Operations Manager

Clean design, responsive support team, easy to build surveys, works with Zapier.

Great tool that allows survey takers to upload files, which separates it from competing services. Interface customization is also a big plus.

But that's ok, even if you only use the basic survey building/distribution functionality, it's a good alternative to SurveyMonkey.

Surveypal is a good option for doing basic surveys, and it integrates with some 3rd party providers well - to a point.

Investor

Definitely recommend it for people who are willing to gather information.

Researcher

We had free trial and then switched to paid since it was very useful for our research and analytics. We get survey input from our participants in the format we want which is important.

This is one of the apps that I used once a long time ago, it helps you gather information in very simple way.

Property management 

Sometimes creating the survey can be difficult with the interface glitches.

It Puts everything in an easy to use location and makes survey making and distribution beyond easy.

Reports' content and structure is very limited.

However, the analytics are a little difficult to use with how we set up our survey, forcing us to manually take apart and understand our data.

Content Producer

Despite some functional difficulties, the software served it purpose, but from what I’ve experienced, I’m not sure I see the benefits compared to Google Forms etc.

It is tricky to implement first and it has a learning curve which might not be straightforward to learn.

Surveypal screenshot: Unleash the power of customer feedback with Surveypal and ensure every customer's voice is heard, understood, and acted upon.

Surveypal screenshot: Inform your strategy planning with the themes that matter the most to your customers and maximize the impact of your initiatives.

Surveypal screenshot: Surveypal integrates all relevant data and customer information to provide you with clear insights that are ready to be acted upon.

SurveyMonkey vs Surveypal Comparison (2026)

SurveyMonkey

Surveypal

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives