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SurveyMonkey

4.6
(9.9K)

Write a review

A market-leading survey platform.

(48)

SurveyMonkey Pricing, Features, Reviews and Alternatives

SurveyMonkey FAQs

Q. What type of pricing plans does SurveyMonkey offer?

SurveyMonkey has the following pricing plans:
Starting from: $25.00/month
Pricing model: Free, Subscription
Free Trial: Available

These products have better value for money


Q. Who are the typical users of SurveyMonkey?

SurveyMonkey has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does SurveyMonkey support?

SurveyMonkey supports the following languages:
Chinese (Simplified), Danish, Dutch, English, Finnish, French, German, Italian, Japanese, Korean, Norwegian (Bokmal), Portuguese, Portuguese, Russian, Spanish, Swedish, Turkish


Q. Does SurveyMonkey support mobile devices?

SurveyMonkey supports the following devices:
Android, iPad, iPhone


Q. Does SurveyMonkey offer an API?

No, SurveyMonkey does not have an API available.


Q. What other apps does SurveyMonkey integrate with?

SurveyMonkey integrates with the following applications:
Freshservice, Google Forms, Robly, Zapier, OneDrive, Google Drive, Microsoft Teams, Marketo Sales Connect, Salesforce Sales Cloud, Slack, Tremendous, Tableau, Eventbrite, Birdeye, Mailchimp, Marketo Engage, Hootsuite, HubSpot CRM, Oracle Eloqua Marketing Automation, Dataddo, Zendesk Suite, Microsoft Excel


Q. What level of support does SurveyMonkey offer?

SurveyMonkey offers the following support options:
Knowledge Base, Email/Help Desk, Chat, Phone Support, 24/7 (Live rep)

SurveyMonkey product overview

Price starts from

25

/user

Per month

What is SurveyMonkey?

Get insights and discover what actions to take next with feedback:

Key benefits of using SurveyMonkey

-- Flexible platform works for any need or survey type
-- Hundreds of integrations put survey data exactly where you need it most
-- Little-to-no training required so you start discovering insights right away
-- A market-leading platform trusted by 98% of the Fortune 500

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Knowledge Base
Email/Help Desk
Chat
Phone Support
24/7 (Live rep)

Training options

Live Online
Webinars
Documentation

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Starting from

25

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Per month

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Why am I seeing this?

SurveyMonkey pricing information

Value for money

4.4

/5

9.9K

Starting from

25

/user

Per month

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

SurveyMonkey features

Functionality

4.5

/5

9.9K

Total features

90

8 categories

Most valued features by users

Reporting/Analytics
Third-Party Integrations
Activity Dashboard
Alerts/Notifications
Reporting & Statistics
API
Data Import/Export
Mobile Access

Functionality contenders

SurveyMonkey users reviews

Overall Rating

4.6

/5

9.9K

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.67/10
Rating distribution

5

4

3

2

1

6.5K

2.8K

477

83

43

Pros
Happy using surveymonkey, once I prepared office Christmas party and I used it to create a voting platform to present funny awards to the employees.
I love survey monkey I feel this is one of the best survey software out there. The setup process is very fast and seamless.
Customization on this platform is really fantastic and everything is so easily customizable, the user interface is slick and clean and very friendly looking.
Cons
The company's take on my dilemma was - "Pay for it" and you'll get the information you need. In my opinion they shouldn't bother having a free version of this software if it functions that poorly.
And completing would give you typically anywhere between 0.5-2. All surveys initially start with a few boring routine questions, which make you pissed off.
There should be more protection factors when approving registrations and preventing fraud.

Overall rating contenders

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