Swell vs ClientCircle

Birdeye

Podium

EmployeeReferrals

Lighthouse 360

Cognigy.AI

charles

Compare Swell and ClientCircle based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

Podium is an AI-powered platform that helps businesses manage and convert leads. The platform is designed for a range of industries, such as automotive, healthcare, home services, and retail. It includes a virtual assistant that can drive leads, schedule appointments, and market the business. The system consolidates leads from various channels, including phone calls, text messages, website forms, and third-party sources, into a unified AI-powered inbox.

Birdeye is the #1 agentic marketing platform for multi-location brands, trusted by over 200,000 businesses to deliver measurable growth with AI. With Birdeye, brands harness the power of intelligent agents to run marketing, automate engagement, and drive business outcomes at scale.

Lighthouse 360 is a patient communication management software that helps dental practitioners manage bookings, treatment plans, and payments. The platform enables supervisors to automatically send confirmations and reminders for upcoming appointments and follow-ups.

Swell helps you grow your business by putting your reputation to work. When you look as good online as you do in person, new customers will come your way. With more reviews and better engagement, you’ll be found online, rank higher in searches, get more web traffic, and of course, more customers.

2-Way Messaging

Activity Dashboard

Alerts/Notifications

Automated Responses

Automated Scheduling

Campaign Management

Campaign Planning

Campaign Scheduling

Chat/Messaging

Collaboration Tools

Commenting/Notes

Communication Management

Complaint Monitoring

Contact Management

Customer Experience Management

Customer Segmentation

Customizable Branding

Customizable Templates

Dashboard

Data Import/Export

Data Visualization

Drag & Drop

Email Reminders

Engagement Tracking

Feedback Management

Live Chat

Mass Texting

Message Personalization

Messaging

Mobile Coupons

Monitoring

Multi-Campaign

Multi-Channel Campaigns

Multi-Channel Communication

Multi-Channel Data Collection

Multi-Location

Negative Feedback Management

NPS Survey Structure

Patient Engagement

Performance Metrics

Predictive Analytics

Process/Workflow Automation

Ratings/Reviews

Real-Time Analytics

Real-Time Data

Real-Time Notifications

Reminders

Reporting & Statistics

Reporting/Analytics

Reputation Management

Response Management

Review Badge Management

Review Monitoring

Review Notification

Review Request

Scheduled Messaging

Search/Filter

Sentiment Analysis

SMS Messaging

Social Media Integration

Social Sharing

Survey/Poll Management

Surveys & Feedback

Template Management

Third-Party Integrations

Trend Analysis

Visual Analytics

Swell

Android

Linux

Web-based

Windows

iPad

iPhone

Owner

It’s very helpful in getting reviews for people I know that have had excellent experiences with our installations. Simply asking or hoping doesn’t go very far.

dentist

Ease of use and immediate results. Customer support is very helpful and want you to succeed.

Dentist/Owner

The return on investment has been outstanding. Swell is an awesome company to work with.

Administrative Assistant

I liked the ease of access and the layout. It was more modern than the software we used before, and a was at a better price point.

Marketing Manager

Very easy to set up and very nice to have a great customer support team.

Dentist

We are finally obtained amazing 5 star reviews on Google thanks to Swell's easy to use interface and well formatted text messages and graphics.

Founder

Love the ability to customize the request message and the timing of the send. Deep links to ALL review sites that matter.

When you do that it takes reviews away from google and Facebook. I probably had 30 people review me in swells platform which is completely worthless because no one can see them but me.

The way the software was developed makes it very easy for a patient to review my practice and the numbers have been growing as a result. One of the best ways to drive referral marketing.

Insurance Coordinator

Setup was seamless and we started receiving reviews right away. My contact with customer service has always been good.

I love how easy it is to use. It is very user friendly.

Marketing Coordinator

M writing this review because I have been very happy with Swell in our first 3 months of use. The software has exceeded my expectations.

Removing names from list can be a bit confusing.

Manager

They helped us send review requests and we were able to build our reviews up over 100 within the first few months, so now we are one of the top salons on Google.

Head of Marketing

Not to mention their customer service team has gone above and beyond for us getting our integrations worked out. I would encourage any company looking to implement a new SMS software to go with Swell.

EVP Client Strategy

They already integrate with most practice management softwares so I can't imagine this would be difficult to do.

Im not too certain of the emails I get and the rating its a little confusing because I dont know the ratings the pt gives.

Owner 

Integration was very easy into our existing website and software.

Swell screenshot: Keep a pulse on your reputation with at-a-glance data analysis of your review requests, messages, and much more in the Swell dashboard.

Swell screenshot: Rank higher in search results by sourcing reviews with Swell Review’s automated messages.

Swell screenshot: Centralize all your messaging in one inbox with Swell Message.

Swell screenshot: Convert online visitors into new customers with Swell Webchat.

Swell screenshot: Manage all your reviews, messages, contacts, and campaigns on the go with the Swell mobile app.

Large Enterprises

Mid Size Business

Small Business

charles assists companies in pioneering conversational commerce by integrating shop systems, chat apps, and bots in a single platform. Key features include lead distribution & qualification, analytics, human handover, one-to-one messaging, real-time conversations, multi-chat, automation, and more.

Business-focused Conversational AI solution to help enterprises deliver outstanding services experiences.

Run a smart, data-driven referral program in just a fraction of the time you currently spend tracking referrals. Supercharge employee engagement in your program with gamification, campaigns, mobile referral tools, and more.

One platform to grow your agency. Made for insurance.

AI/Machine Learning

Batch Communications

Campaign Analytics

Content Management

Customer History

Customizable Fields

Customizable Reports

Email Management

Email Marketing

For Customer Referrals

Gamification

Incentive Management

Lead Capture

Lead Engagement

Loyalty Program

Multi-Channel Marketing

Multi-Language

Personalization

Real-Time Reporting

Referral Templates

Referral Tracking

Review Sharing

Rewards Management

ROI Tracking

SEO Management

Website Integration

Workflow Management

ClientCircle

Sales Coordinator

RocketReferrals does exactly what we need it to. There is logic built into the software to ensure the greatest success of the users/organizations using it.

Mahi is amazing - so patient and VERY detailed. SHe is part of the reason we love this product.

Master of Smooth Operations

The staff at Rocket Referrals have been so accommodating and responsive as I have have been learning to navigate all the amazing tools their portal offers.

We have enjoyed using rocket referrals. It has been a great tool for our business and helps us streamline the processes.

Agent

I really like hearing from my clients in a positive manner. I think they are seeing that we care about them, especially with the touchpoints RR has in place.

Consultant - Information Delivery

The portal is super easy to use, seamless and integrates well into the daily work. Customer service is top notch as well.

Partner

I love the product and had a great experience with my first call to customer support. I look forward to customizing our emails and utilizing the system to its fullest.

We have received multiple reviews on each platform as well. This is a great tool to gauge how your customers view your customer service, which is so important for customer retention.

Sales & Marketing Coordinator

I was unhappy with how few of our clients actually made referrals. We got quite a few reviews, but little to no referrals.

I really liked the ease of use, and how easy it was for our clients to send us testimonials and reviews.

We find RR a great resource to stay in contact with our clients and engage our staff. What we like: 1. Price, 2. no committment.

Managing Partner

Set it and forget it, and let your clients tell you how much they love you. It's truly the best marketing money we've spent period.

Its been a great experience for our business. We will continue to use.

I like the ease of use of this software so far.

Director of Operations

This is a thrid party integration that works seamlessly with our agency management software.

Assistant Account Manager

I'm having a hard time thinking of any cons for this product.

It doesn't sync with our management system...but that's hard to blame on Rocket Referrals.

Nothing really as of this review. We've had nothing but great experiences so far and no real negative comments.

Swell vs ClientCircle Comparison (2026)

Swell

ClientCircle

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives