getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

TapHero Logo

Video support & time tracking app for service professionals

Table of Contents

usersusersusers

Is this product right for your business?

Find out with a

TapHero - 2026 Pricing, Features, Reviews & Alternatives

Verified reviewer profile picture
Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: November 2025

TapHero overview

What is TapHero?

TapHero is a mobile app that enables service professionals to offer real-time video support and remote assistance to their customers. Designed for a wide range of industries, including electricians, HVAC technicians, plumbers, yacht and boat servicers, RV and auto mechanics, and audio-visual professionals, TapHero simplifies the workflow and helps service providers grow their businesses.

The core feature of TapHero is its robust video calling platform, which allows experts to leverage the power of video diagnostics to solve customer issues remotely. Service providers can offer both free and paid video consultations, enabling them to monetize their expertise while providing a convenient and efficient service experience. The platform's integrated payment system ensures secure and hassle-free transactions

Key benefits of using TapHero

Allows service providers to offer video consultations, providing remote expertise and expanding customer reach
Integrated payment system enables secure transactions and direct payouts to service providers
Flexible scheduling features make it easy to connect with customers and provide on-demand assistance
Robust encryption protocols ensure secure and private video calls between providers and customers
Provides tools to simplify business operations - scheduling, invoicing, customer management, and more

Starting price


Alternatives

with better value for money

TapHero’s user interface

Ease of use rating:

TapHero reviews

Overall rating

empty-state-img

No reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend0.00/10
Rating distribution

5

4

3

2

1

0

0

0

0

0

TapHero's features

Access controls/permissions
Activity dashboard
Alerts/Notifications
Automatic time capture
Billing & invoicing
Customizable branding
Employee database
Employee management
Live chat
Mobile access
Multiple billing rates
Online time tracking
Real-Time updates
Recording
Reminders
Scheduling
Surveys & feedback
User profiles
Video support

TapHero alternatives

TapHero logo

Starting from

Empty state illustration for "No pricing info"

No pricing info

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Zoom Workplace logo
learn more

Starting from

Empty state illustration for "No pricing info"

No pricing info

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Microsoft Teams logo
learn more

Starting from

Empty state illustration for "No pricing info"

No pricing info

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Google Meet logo
learn more

Starting from

Empty state illustration for "No pricing info"

No pricing info

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

TapHero support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Knowledge Base
Phone Support

Training options

Live Online
Documentation

TapHero FAQs

Q. Who are the typical users of TapHero?

TapHero has the following typical customers:
Freelancers, Small Business

These products have better value for money


Q. What languages does TapHero support?

TapHero supports the following languages:
English


Q. Does TapHero support mobile devices?

TapHero supports the following devices:
iPhone


Q. Does TapHero offer an API?

No, TapHero does not have an API available.


Q. What level of support does TapHero offer?

TapHero offers the following support options:
Email/Help Desk, Knowledge Base, Phone Support

Related categories