TapMango vs Trustpilot

SumUp

Kangaroo

Reputation

TrueLoyal

Bazaarvoice

Feefo

Compare TapMango and Trustpilot based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

Kangaroo is a digital loyalty platform with automated marketing technology to engage customers, increase sales, drive traffic and reduce churn. Loyalty features include: advanced promotional engine, auto-campaigns: emails, SMS, push; custom white-label app, reporting, social media referrals & more.

SumUp offers card readers and POS systems designed for small businesses across various industries. The platform provides comprehensive payment solutions including portable card readers, self-service kiosks, and invoicing capabilities. SumUp also features financial management tools such as business checking accounts and customer engagement options through gift cards and reward programs, all accessible through a single mobile application.

TrueLoyal is an AI-powered loyalty platform for multi-channel consumer brands to boost retention and repeat purchases. It bridges online and offline sales with features like omnichannel loyalty programs, receipt scanning for in-store data, and personalized engagement tools. TrueLoyal offers customizable program design with gamification and integrates across tech stacks for a unified customer view.

TapMango is a fully branded loyalty solution offering the most advanced rewards program to retailers and restaurants. Engage customers with our powerful marketing tools, get new customers with our referral system and review boost, increase revenue with flash sales and mobile ordering and more.

2-Way Messaging

Activity Dashboard

Activity Tracking

Alerts/Notifications

Automated Responses

Behavioral Analytics

Campaign Analytics

Campaign Management

Campaign Planning

Campaign Scheduling

Campaign Segmentation

Client Portal

Communication Management

Consent Management

Contact Database

Contact Management

Coupons

Credit Card Processing

Customer Accounts

Customer Acquisition

Customer Activity Tracking

Customer Database

Customer Profiles

Customer Segmentation

Customer Surveys

Customizable Branding

Customizable Fields

Customizable Reports

Customizable Templates

Dashboard

Data Import/Export

Data Visualization

Delivery Estimate

Digital Wallet

Discount Management

Dispatch Management

Drag & Drop

Drip Campaigns

eCommerce Management

Electronic Payments

Email Management

Email Marketing

Feedback Management

Food Delivery Dispatching

For Customer Referrals

For Restaurants

For Small Businesses

Gamification

Geographic Maps

Gift Card Management

Incentive Management

Kitchen/Menu Management

Knowledge Management

Live Chat

Live Tracking

Location Tracking

Loyalty Cards

Loyalty Program

Marketing Automation

Mass Texting

Member Portal

Membership Management

Menu Builder

Message Personalization

Mobile Access

Mobile Alerts

Mobile Coupons

Mobile Payments

Monitoring

Multi-Campaign

Multi-Channel Communication

Multi-Channel Marketing

Multi-Language

Multi-Location

Negative Feedback Management

No-Card Loyalty System

Online Ordering

Online Payments

Order Entry

Order Management

Order Processing

Order Tracking

Performance Metrics

Point of Sale (POS)

Polls/Voting

Predictive Analytics

Promotions Management

QR Codes

Real-Time Analytics

Real-Time Data

Real-Time Monitoring

Real-Time Notifications

Real-Time Reporting

Real-Time Updates

Referral Templates

Referral Tracking

Reminders

Reporting & Statistics

TapMango

Android

Web-based

Windows

iPad

iPhone

Co-founder

We have always wanted an app and they created one for us. It is fantastic and especially in these times, it is a significant help to our customers.

Director of Marketing

Also, the support has been amazing, whether it's one-on-one calls or emails with my Customer Success Manager or live chat with Customer Support, I can rest assure that my issue will be resolved asap.

The problem began when our account started to do the onboarding process. First, the process of communication was horrible.

Founder

Aside from their easy integration, I really appreciated their re-targeting capabilities, customer recognition and rewards, and their check-in system.

Owner

TapMango gives us a more direct way to reach our to our customers with specials and promos (via text). Tap Mango also gives customers a fun interactive experience with the instant win gave.

District manager

Sensitive content hidden] is a great help in everything that we do. He helped us integrate our Shopify & clover together for our customers to have a much better experience.

media manager 

I love Tapmango because the software is very user friendly and if you do get stuck their customer support is there to help you out.

Marketing Director

The team is fantastic and always willing to help find a solution and has even gone so far as to implement new features for us.

The lack of intergration requires the person at the register to manually reward/retrieve points on the Tap Mango tablet which makes the checkout process take longer and can lead to errors.

Even more so than that is the customer service. SENSITIVE CONTENT HIDDEN] is outstanding.

This created a huge problem as half of our clients were not in the system. Then the tablet malfunctioned and 2 training sessions were wasted when things did not work.

Love the multiple methods of rewarding customers and the various ways of staying in touch with our customers.

Co-Owner

Worth the investment to have a great rewards program.

President/Owner/General Manager

The solution is very easy to use, the cost for us is extremely affordable and the Customer Service and support from the Account manager on down is second to none.

I really like the customization of the software and the ease of use.

Outstanding Product for Restaurants, Built to Scale.

Social media platform

It is 100% genuine and I am really loving how easy it is to use. Must to use if you are looking to monetise your content.

restaurant owner

The only "issue" I have is that sometimes the software freezes and I have to restart it. So that can become a problem because customers want to make sure they receive their points.

TapMango screenshot: TapMango dashboard

Freelancers

Large Enterprises

Mid Size Business

Non Profit

Public Administrations

Small Business

Founded in 2010, Feefo works with 6,500+ brands worldwide. Feefo invites verified customers to leave feedback, which results in reliable, fake-free feedback. Its reviews help boost customer confidence, as well as providing the foundation for smarter, data-driven decisions and actionable insights.

Reputation is a reputation management solution, that helps multi-location businesses monitor and improve online ratings, reviews, customer experience, traffic, and more. Its centralized dashboard lets companies collect data and provides a 360-degree view of online and offline reputation.

Bazaarvoice gives you control to collect, display, and distribute text and visual user-generated content (UGC) to drive revenue, scale your brand, gain actionable insights and build customer loyalty.

A customer review management tool that brings businesses and consumers together through reviews.

Anonymous Feedback

Complaint Monitoring

Customer Experience Management

Email Reminders

Engagement Tracking

Mobile Survey

Multi-Channel Data Collection

Ratings/Reviews

Reporting/Analytics

Response Management

Review Monitoring

Review Notification

Review Request

Sentiment Analysis

SEO Management

Social Media Integration

Social Promotion

Social Sharing

Survey/Poll Management

Surveys & Feedback

Tagging

Text Analysis

Text Fields

Third-Party Integrations

Trend Analysis

Visual Analytics

Widgets

Trustpilot

QA Software Engineer

Great for looking up reviews made by real people and not just bots doing reviews. Its kind funny to write a review about a review site that does reviews.

Freelance Graphic Designer

Because some of the reviews about the 'fraudulent' companies in trend there, are hard to believe that it was an issue posted there as a review.

Communication Specialist & Editor

I enjoy the ability of consumers and users to provide honest feedback, suggestions, experiences with the company and products, as well as share frustrations.

President

Overall it has been great, I have found some amazing software thanks to Trustpilot.

The software was super easy to use and was made user friendly where anyone would have ease using it.

Business Consultant

There's no option to always get in contact with the customers. When a customer posts a bad review, the only thing we could do is ask the customer for it's reference number so that we can look into it.

Animator

Overall it is a very easy, high quality and trustworthy site to write/read reviews and it's totally free to create and account there and start doing reviews that will help other people.

Senior Vice President

It has been excellent, good customer service good return on investment.

freelance

Trustpilot is really easy to use and has a lot to offer to Internet users. The customer support is really good and the resources are available to help us choose whether the site is trustworthy or not.

TapMango vs Trustpilot Comparison (2026)

TapMango vs Trustpilot Comparison (2026)

TapMango

Trustpilot

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives