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TapMango

Customer Loyalty & Marketing Platform

Last updated: January 2025

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TapMango - 2025 Pricing, Features, Reviews & Alternatives

Table of Contents

What is TapMango?

TapMango is a customer loyalty and marketing platform that allows any retail store or restaurant to create and manage their own customer loyalty program, all branded to their business. The solution works with small and large businesses, from allowing business to run flash sales that help drive traffic, to managing mobile ordering for multi-location restaurants. The platform integrates with any existing Point of Sale (POS) system to help convert sales transactions into loyal customers.

TapMango enables retailers to present offers on the interactive TapMango tablet in-store, rewarding customers with points every time they check in. Customers can purchase services, products, and gift cards through integration with existing POS systems such as Square, Shopify, Clover, Lightspeed, and Vend, making for a fully automated system. Customers can also earn points through social marketing by sharing pictures of purchases on Facebook, as well as for referring friends.

Merchants can connect with customers via email, SMS, and mobile push marketing (notifications) through an unlimited number of campaigns and customer groups. Organizations are able to setup customized reward levels and tiers, as well as add gamification features to loyalty programs. Businesses also receive their own branded mobile app for both Android and Apple platforms that allows customers to track their points, refer friends and place mobile orders.

Benefits of using TapMango

TapMango is a fully branded solution offering retailers the ability to provide custom loyalty tags and cards to customers.

TapMango's customer-facing interactive tablet allows customers to view current offers in-store, and accumulate points for checking in or making purchases.

Merchants can grow their customer base and connect with groups via email, SMS and mobile push marketing and in-app notifications.

TapMango provides merchants with innovative ways to sell to existing customers and attract customers via several referral mechanisms.

The platform integrates with existing point of sale (POS) systems to help converts sales transactions into loyal customers.

Mobile ordering allowing your customers to place and track orders on your mobile app. In addition, they can earn and redeem rewards with each order AND best of all, we take 0% of your revenue

Starting from

189

Per month

view pricing plans

book a demo

TapMango's key features

Most critical features, based on insights from TapMango users:

Scheduled Messaging

5.0

(3)

Mass Texting

5.0

(4)

Message Personalization

5.0

(2)

Campaign Scheduling

0.0

(0)

Loyalty Program

5.0

(4)

Rewards Management

5.0

(6)

All TapMango features

Features rating:

4.7

(168)

Transaction History

5.0

(1)

Mobile Coupons

2.0

(1)

SMS Messaging

5.0

(1)

Promotions Management

(0)

Predictive Analytics

(0)

Polls/Voting

(0)

Point of Sale (POS)

(0)

Performance Metrics

(0)

Order Tracking

(0)

Order Processing

(0)

Order Management

5.0

(1)

Order Entry

(0)

Online Payments

(0)

Online Ordering

(0)

No-Card Loyalty System

(0)

Negative Feedback Management

5.0

(1)

Multi-Location

(0)

Multi-Language

(0)

Multi-Channel Marketing

(0)

Multi-Channel Data Collection

(0)

Multi-Channel Communication

(0)

Multi-Campaign

(0)

Monitoring

(0)

Mobile Alerts

(0)

Mobile Access

(0)

Membership Management

(0)

Member Portal

(0)

Visual Analytics

3.0

(1)

Third-Party Integrations

5.0

(1)

Text-to-Win

(0)

Text Analysis

(0)

Tagging

(0)

Surveys & Feedback

4.0

(1)

Survey/Poll Management

(0)

Status Tracking

(0)

Social Promotion

(0)

Social Media Integration

(0)

SMS Marketing

(0)

Shortcodes

1.0

(1)

Routing

(0)

ROI Tracking

(0)

Reporting/Analytics

5.0

(4)

Reporting & Statistics

(0)

Reminders

(0)

Referral Tracking

4.0

(2)

Referral Templates

(0)

Real-Time Updates

(0)

Real-Time Reporting

(0)

Real-Time Notifications

5.0

(1)

Real-Time Monitoring

(0)

Real-Time Data

(0)

Real-Time Analytics

(0)

Customizable Reports

(0)

Customizable Fields

4.0

(2)

Customizable Branding

(0)

Customer Surveys

(0)

Customer Segmentation

5.0

(1)

Customer Profiles

(0)

Customer History

(0)

Customer Database

(0)

Customer Activity Tracking

(0)

Customer Accounts

(0)

CRM

(0)

Credit Card Processing

(0)

Contact Management

1.0

(1)

Contact Database

(0)

Communication Management

(0)

Client Portal

(0)

Campaign Segmentation

(0)

Campaign Planning

(0)

Campaign Management

(0)

Campaign Analytics

(0)

Automated Responses

1.0

(1)

API

(0)

Alerts/Notifications

(0)

Activity Tracking

4.0

(1)

Activity Dashboard

(0)

2-Way Messaging

(0)

Loyalty Cards

(0)

Location Tracking

(0)

Live Tracking

(0)

Live Chat

(0)

Knowledge Management

(0)

Kitchen/Menu Management

(0)

Incentive Management

(0)

Gift Card Management

4.0

(1)

Geographic Maps

(0)

Gamification

(0)

For Restaurants

(0)

For Customer Referrals

(0)

Food Delivery Dispatching

(0)

Feedback Management

(0)

Email Marketing

(0)

Email Management

(0)

Electronic Payments

(0)

eCommerce Management

(0)

Drip Campaigns

(0)

Drag & Drop

(0)

Dispatch Management

(0)

Discount Management

(0)

Data Visualization

(0)

Data Import/Export

(0)

Dashboard

5.0

(1)

Customizable Templates

(0)

TapMango alternatives

TapMango

4.8

(168)

visit website

Starting from

189

Per month

Free trial

Free version

Ease of Use

4.6

Features

4.7

Value for Money

4.6

Customer Support

4.9

Birdeye

4.7

(665)

visit website

Starting from

No pricing info

Free trial

Free version

Ease of Use

4.7

Features

4.6

Value for Money

4.5

Customer Support

4.6

Okendo

4.8

(212)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.8

Features

4.6

Value for Money

4.6

Customer Support

4.8

White Label Loyalty

4.8

(13)

visit website

Starting from

1999

Per month

Free trial

Free version

Ease of Use

4.8

Features

4.5

Value for Money

4.3

Customer Support

4.8

TapMango pricing

Value for money:

4.6

Starting from

189

Per month

Pricing details

Subscription

Free trial

Free plan

Pricing range

view pricing plans

TapMango integrations (13)

Top integrations

Square for Restaurants

Lightspeed eCommerce

TapMango support options

Typical customers

Freelancers

Small businesses

Mid size businesses

Large enterprises

Platforms supported

Web

Android

iPhone/iPad

Support options

24/7 (Live rep)

Knowledge Base

Chat

Email/Help Desk

Phone Support

FAQs/Forum

Training options

Documentation

Webinars

Live Online

Videos

TapMango reviews

Overall rating

4.8

168

Positive reviews

Rating breakdown

Value for money
Ease of use
Features
Customer support
Likelihood to recommend9.33/10

Rating distribution

143

Pros

We have always wanted an app and they created one for us. It is fantastic and especially in these times, it is a significant help to our customers.

Marie C.

Co-founder

Also, the support has been amazing, whether it's one-on-one calls or emails with my Customer Success Manager or live chat with Customer Support, I can rest assure that my issue will be resolved asap.

Dave S.

Director of Marketing

Aside from their easy integration, I really appreciated their re-targeting capabilities, customer recognition and rewards, and their check-in system.

Natalia C.

Founder

Cons

The problem began when our account started to do the onboarding process. First, the process of communication was horrible.

Debbie B.

CEO

The lack of intergration requires the person at the register to manually reward/retrieve points on the Tap Mango tablet which makes the checkout process take longer and can lead to errors.

Monica A.

Owner

This created a huge problem as half of our clients were not in the system. Then the tablet malfunctioned and 2 training sessions were wasted when things did not work.

Debbie B.

CEO

Read all reviews

TapMango FAQs

Q. What type of pricing plans does TapMango offer?

TapMango has the following pricing plans:
Starting from: $189.00/month
Pricing model: Subscription

Q. Who are the typical users of TapMango?

TapMango has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

Q. What languages does TapMango support?

TapMango supports the following languages:
Spanish, French, English

Q. Does TapMango support mobile devices?

TapMango supports the following devices:
Android, iPad, iPhone

Q. Does TapMango offer an API?

Yes, TapMango has an API available for use.

Q. What other apps does TapMango integrate with?

TapMango integrates with the following applications:
Square Point of Sale, Clover, Mindbody, Stripe, Checkfront, DoorDash, Shopify POS, Lightspeed Retail, Toast POS, BigCommerce, Shopify

Q. What level of support does TapMango offer?

TapMango offers the following support options:
24/7 (Live rep), Knowledge Base, Chat, Email/Help Desk, Phone Support, FAQs/Forum