App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

TapMango Logo

TapMango

4.8
(162)

Write a review

Customer Loyalty & Marketing Platform

(20)

TapMango Pricing, Features, Reviews and Alternatives

TapMango FAQs

Q. What type of pricing plans does TapMango offer?

TapMango has the following pricing plans:
Pricing model: Subscription

These products have better value for money


Q. Who are the typical users of TapMango?

TapMango has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does TapMango support?

TapMango supports the following languages:
English, French, Spanish


Q. Does TapMango support mobile devices?

TapMango supports the following devices:
Android, iPad, iPhone


Q. Does TapMango offer an API?

Yes, TapMango has an API available for use.


Q. What other apps does TapMango integrate with?

TapMango integrates with the following applications:
Square Point of Sale, Clover, Mindbody, Stripe, Checkfront, DoorDash, Shopify POS, Vend, Lightspeed Retail, Toast POS, BigCommerce, Shopify


Q. What level of support does TapMango offer?

TapMango offers the following support options:
24/7 (Live rep), Knowledge Base, Chat, Email/Help Desk, Phone Support, FAQs/Forum

TapMango product overview

What is TapMango?

TapMango is a customer loyalty and marketing platform that allows any retail store or restaurant to create and manage their own customer loyalty program, all branded to their business. The solution works with small and large businesses, from allowing business to run flash sales that help drive traffic, to managing mobile ordering for multi-location restaurants. The platform integrates with any existing Point of Sale (POS) system to help convert sales transactions into loyal customers.

Key benefits of using TapMango

TapMango is a fully branded solution offering retailers the ability to provide custom loyalty tags and cards to customers.

TapMango's customer-facing interactive tablet allows customers to view current offers in-store, and accumulate points for checking in or making purchases.

Merchants can grow their customer base and connect with groups via email, SMS and mobile push marketing and in-app notifications.

TapMango provides merchants with innovative ways to sell to existing customers and attract customers via several referral mechanisms.

The platform integrates with existing point of sale (POS) systems to help converts sales transactions into loyal customers.

Mobile ordering allowing your customers to place and track orders on your mobile app. In addition, they can earn and redeem rewards with each order AND best of all, we take 0% of your revenue

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

24/7 (Live rep)
Knowledge Base
Chat
Email/Help Desk
Phone Support
FAQs/Forum

Training options

Documentation
Webinars
Live Online
Videos

Not sure about TapMango? Compare it with a popular alternative

Starting from

ic-pricetag

No pricing info

Free plan
Free trial
Pricing range

Starting from

149

Per month

Flat Rate

Free plan
Free trial
Pricing range
Ease of use
Value for money
Customer support
Ease of use
Value for money
Customer support
Why am I seeing this?

TapMango pricing information

Value for money

4.6

/5

162

Starting from

ic-pricetag

No pricing info

Pricing options

Free plan
Subscription
Free trial
Pricing range

TapMango features

Functionality

4.7

/5

162

Total features

113

6 categories

Most valued features by users

Reporting/Analytics
Third Party Integrations
Activity Dashboard
Alerts/Notifications
Reporting & Statistics
API
Data Import/Export
Mobile Access

TapMango users reviews

Overall Rating

4.8

/5

162

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.39/10
Rating distribution

5

4

3

2

1

138

17

5

0

2

Pros
We have always wanted an app and they created one for us. It is fantastic and especially in these times, it is a significant help to our customers.
Also, the support has been amazing, whether it's one-on-one calls or emails with my Customer Success Manager or live chat with Customer Support, I can rest assure that my issue will be resolved asap.
Aside from their easy integration, I really appreciated their re-targeting capabilities, customer recognition and rewards, and their check-in system.
Cons
The problem began when our account started to do the onboarding process. First, the process of communication was horrible.
The lack of intergration requires the person at the register to manually reward/retrieve points on the Tap Mango tablet which makes the checkout process take longer and can lead to errors.
This created a huge problem as half of our clients were not in the system. Then the tablet malfunctioned and 2 training sessions were wasted when things did not work.
AR
AvatarImg

Andrew R.

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Excellent customer support and once figured out, easy to use.

Reviewed 6 years ago
Pros

The quickness data is transferred is extremely useful. My last system would do an update every 24 hours, which made it difficult to quickly reference or correct errors. The staffs ability to assist with questions and concerns is excellent. There is never more than a few minute wait in line and a quick solution to any problems that arise.

Cons

There should be more videos on the YouTube channel to educate and assist with the full capacity this software offers. I spend most of my time learning from YouTube tutorials and wish there was more TapMango videos to learn from. Compared to what I have spent with previous rewards systems, I feel Tapmango is a bit overpriced. To resupply key tags seems to be outrageously priced, so we have decided not to use them anymore.

Vendor response

Andrew, thank you for your feedback. You mentioned that you found our system overpriced. In these cases, we believe we failed to convey the full benefit of our platform. From ability to effectively retain your customers, ability to bring you new customers through automated friend referral and online reviews, to ability to upsell to you customers through flash deals, we truly believe our system...

SJ
AvatarImg

Sara J.

Food & Beverages, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

10/10 Across The Board

Reviewed 4 years ago

I would honestly say without having this app I don't know where we would be. It's very likely our business would permanently close without them. This is an absolute true statement.

Pros

My husband and I own a small restaurant. We were looking for a way our guests can collect points initially. We discovered Tapmango and after watching their intro video to their platform we knew we needed to have it. Our guests love it and never miss the opportunity to sign in when they visit. After a couple months we added the order ahead and loved how simple it for our guests and saw an increase in...

Cons

Absolutely nothing. We are beyond pleased with this app and company.

DB
AvatarImg

Debbie B.

Retail, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Worst Business Decision in 18 years

Reviewed 4 years ago
Pros

none, nada nothing-and now you want a pro review

Cons

I saw a presentation presented by PetsPlus Mag. The system looked great and had lots of benefits. The problem began when our account started to do the onboarding process. First, the process of communication was horrible. When someone puts on their em they respond in 48-72 hours that's not good. Next, the set-up was sloppy and not done correctly. This created a huge problem as half of our clients were...

KJ
AvatarImg

Kimberly J.

Retail, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Review

Reviewed 3 years ago

Wonderful! Loved our trainer, Ray, and TapMango!

Pros

We have been on TapMango from a previous app based software and we love that customers access their rewards from our terminal (no app needed) and receive SMS text messages. The amount of questions around downloading the app and redeeming rewards has decreased from slim to none. Also, the marketing aspects are much greater and more robust (yet simple) than that of our previous system. Very happy we chose TapMango!

Cons

We have a pos software proprietary to our industry, Resaleworld Liberty. We would absolutely LOVE for the program to integrate to our POS. We type in the reward amounts for the customer each transaction. It is working but could leave room for errors and omissions. This also seems to add a slight amount of time at the register. We also would love to have a method for seeing the transactions that have been logged for each customer at a glance.

RH
AvatarImg

Randy H.

Food & Beverages, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Functionality & Customer Service

Reviewed 4 years ago

Our experience with Tap Mango has been exceptional. Customer service and response time is outstanding. Combining the excellent customer service with top notch functionality, it's hard not to give a solid 10 out 10 stars.

Pros

My wife and own and operate a Gourmet Popcorn and Candy store. Given the nature of our business and the fact that most software packages are not designed for our business type, we frequently have to create work-arounds to work effectively. The TapMango platform is designed such that it is highly functional yet flexible enough for a majority of businesses requiring few if any work-arounds.

Cons

I've not experienced any cons with the software at this point.

Related categories