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ThunderTix vs Ticket Tailor Comparison

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Overview

Category Leaders

Software that transforms the box office from chaos to calm. A single system for reserved seating and general admission, season...

Category Leaders

Sell tickets online with Ticket Tailor - an event ticketing platform famous for low fees, a simple to use and feature rich...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

20

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

0.26

One-time payment

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.8

253

5

4

3

2

1

199

50

2

1

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
99%
would recommend this app

4.9

452

5

4

3

2

1

392

56

4

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
99%
would recommend this app

Pros

Thundertix has been great to work with. The software responds to our needs and the ability to customise it to suit our needs and configurations is so helpful.
The service team is excellent; they’re always on hand to help and seem always seem happy to. You can customise tickets which is really handy and it’s totally controlled by us.
We love working with ThunderTix. ThunderTix has an amazing support system in place.

Pros

Super easy to use and the customer support team are always super prompt, friendly and incredibly helpful.
I was super excited about how easy it was to set up an event. And the user friendly website.
I like Ticket tailor a lot, i was recommended it originally, i have subsequently recommended it too. It makes selling tickets easy, and i like that.

Cons

You seriously can not talk to anyone if you have a problem. I had to take it off my website because so many people called me having trouble actually completing purchases.
The inability to have a store for merchandise separate from adding to a ticket. Refunds & exchanges to multi day events can get very confusing.
The biggest issue we've come across is the inability to delete or archive orders. Our group sales processes including deposits were always in jeopardy of getting really messy on the back end.

Cons

Now the broadcast feature has been introduced that has added the missing communication link.
I did miss the button that allowed for multiple events of the same nature initially.
The check in mobile app on tazotik is clunky and can fail.
  • Vendor responds to reviews
  • Last review3 months ago
  • Vendor responds to reviews
  • Last reviewa month ago

Key features

  • Total features86
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts/Notifications
  • Attendance Management
  • Attendee Management
  • Attendee Segmentation
  • Attendee Tracking
  • Badge Printing
  • Barcode/Ticket Scanning
  • Billing & Invoicing
  • Booking Management
  • CRM
  • Calendar Management
  • Communication Management
  • Concessions Management
  • Conferences/Conventions
  • Confirmation/Reminders
  • Contact Management
  • Credit Card Processing
  • Customer Data Management
  • Customer Management
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Synchronization
  • Discount Management
  • Drag & Drop
  • Electronic Payments
  • Email Marketing
  • Email Reminders
  • Email Templates
  • Employee Management
  • Engagement Tracking
  • Event Calendar
  • Event Management
  • Event Registration
  • Event Scheduling
  • Event Ticketing
  • Event Tracking
  • Exhibit/Vendor Management
  • Financial Analysis
  • Floor Plans & Maps
  • Food & Beverage Management
  • Group Registration
  • Guest List Management
  • Guest List Search
  • Kiosk Ticketing
  • Marketing Automation
  • Mobile Access
  • Mobile Ticketing
  • Multi-Currency
  • Multi-Event
  • Multi-Facility
  • Online Payments
  • Online Registration
  • Online Ticketing
  • Onsite Registration
  • Onsite Ticketing
  • Payment Processing
  • Point of Sale (POS)
  • Print-at-Home
  • Promotions Management
  • QR Codes
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Refund Management
  • Registration Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • Reserved Seating
  • Sales Reports
  • Season Tickets
  • Seating Map
  • Self Check-In/Check-Out
  • Social Media Integration
  • Social Promotion
  • Sponsorship Management
  • Support Ticket Management
  • Survey/Poll Management
  • Surveys & Feedback
  • Task Management
  • Third-Party Integrations
  • Ticket Brokering
  • Ticket Reservations
  • Ticketing
  • User Management
  • Vendor Management
  • Wait List Management
  • Website Management
  • Weddings/Parties
  • Total features76
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts/Notifications
  • Attendance Management
  • Attendee Management
  • Attendee Segmentation
  • Attendee Tracking
  • Badge Printing
  • Barcode/Ticket Scanning
  • Billing & Invoicing
  • Booking Management
  • CRM
  • Calendar Management
  • Communication Management
  • Concessions Management
  • Conferences/Conventions
  • Confirmation/Reminders
  • Contact Management
  • Credit Card Processing
  • Customer Data Management
  • Customer Management
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Synchronization
  • Discount Management
  • Drag & Drop
  • Electronic Payments
  • Email Marketing
  • Email Reminders
  • Email Templates
  • Employee Management
  • Engagement Tracking
  • Event Calendar
  • Event Management
  • Event Registration
  • Event Scheduling
  • Event Ticketing
  • Event Tracking
  • Exhibit/Vendor Management
  • Financial Analysis
  • Floor Plans & Maps
  • Food & Beverage Management
  • Group Registration
  • Guest List Management
  • Guest List Search
  • Kiosk Ticketing
  • Marketing Automation
  • Mobile Access
  • Mobile Ticketing
  • Multi-Currency
  • Multi-Event
  • Multi-Facility
  • Online Payments
  • Online Registration
  • Online Ticketing
  • Onsite Registration
  • Onsite Ticketing
  • Payment Processing
  • Point of Sale (POS)
  • Print-at-Home
  • Promotions Management
  • QR Codes
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Refund Management
  • Registration Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • Reserved Seating
  • Sales Reports
  • Season Tickets
  • Seating Map
  • Self Check-In/Check-Out
  • Social Media Integration
  • Social Promotion
  • Sponsorship Management
  • Support Ticket Management
  • Survey/Poll Management
  • Surveys & Feedback
  • Task Management
  • Third-Party Integrations
  • Ticket Brokering
  • Ticket Reservations
  • Ticketing
  • User Management
  • Vendor Management
  • Wait List Management
  • Website Management
  • Weddings/Parties

Integrations

  • Total integrations21
  • Constant Contact
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Meta for Business
  • Microsoft Outlook
  • PayPal
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twilio
  • Twitter/X
  • WooCommerce
  • WordPress
  • Xero
  • Zapier
  • Zendesk Suite
  • Total integrations21
  • Constant Contact
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Meta for Business
  • Microsoft Outlook
  • PayPal
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twilio
  • Twitter/X
  • WooCommerce
  • WordPress
  • Xero
  • Zapier
  • Zendesk Suite

User reviews that mention these apps

RF
AvatarImg

Raul F.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

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ThunderTix

Happy with the software and service!!!

Reviewed 12 years ago

Great tool to manage your ticket sales!!

Pros

Easy to use, good reporting, great customer services...

Cons

I been using it for two years and don't have anything negative to said...

EB
AvatarImg

Erika B.

Insurance, 10,001+ employees

Used other for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

ThunderTix logo

ThunderTix

Best so far

Reviewed 5 years ago

Ticket sales for multiple location, multiple events, multiple users

Pros

Ease of use for both tickets sales and ticket tracking.

Cons

Hard to find/use screen at venue day of for day of purchasers. Day of purchasers are not in alpha order, they are listed at bottom which requires seaching for them to check them in.

Vendor response

Erika, it sounds like we had a bit of a glitch while you used us, and I'm sorry we didn't have a better display. Today, we allow ordering in a variety of ways that might make your job easier. Crossing fingers you love the results! Despite that hiccup, I'm thrilled to see you gave us a 10 out of 10 and a five star rating. Thank you for honest feedback that helps us improve.

EJ
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Eileen J.

Education Management, 51-200 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

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ThunderTix

Thunder Tix Review

Reviewed 3 years ago

The support is good. The features are robust. It has a reliable uptime and few bugs.

Pros

It has a reserved seating capacity for ticket sales.

Cons

I have to pay a maintenance fee when I am not using it.

Vendor response

Eileen, I appreciate your kind words about our support team, and I'll be sure to pass them on. As for pricing, we pride ourselves on being a great alternative to some of our competitors with high ticket fees. We think your customers appreciate it, too!

MR
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Mandi R.

Civic & Social Organization, 51-200 employees

Used other for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

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ThunderTix

Thunder Tix is Awesome!

Reviewed 6 years ago
Pros

Thunder Tix was super easy to use. I had never used any ticket management software before and it was very easy to navigate and keep track of our ticket sales!

Cons

There were no cons for me! My experience was great!

Vendor response

I sure am glad we were your first ticketing software, Mandi, so we could give you the ropes. Thank you for sharing. We think you're awesome, too!

VE
AvatarImg

Vance E.

Computer Software, 1-10 employees

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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ThunderTix

Our use of ThunderTix software has made our ticket sales so much easier

Reviewed 6 years ago

Ease of ticket sales seat up. Configuration of seating plans. Reporting features.

Pros

It is fairly intuitive to set up our ticket sales. I have been impressed with all the features for setting up multiple nights, etc. Our customers have found the interface to be straight forward and easy to operate. It has taken a lot of the pain out of handling tickets. The reporting features after closing night are especially nice.

Cons

It is not very easy to block out unavailable seats for certain nights, or reduce the cost of a seat in the case of an obstructed view.

HG
AvatarImg

Hilary G.

Sports, 1-10 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

ThunderTix logo

ThunderTix

Easy to setup and use.

Reviewed a year ago
Pros

It's very easy to setup, customize and implement ticket sales. It's also easy to make changes to tickets that have already been purchased. I also like the ease of accessing purchased ticket holder information.

Cons

The file size for uploading an image seemed too small for what I wanted to use.

Vendor response

Thank you for sharing your thoughts, Hilary, as we'd love to improve our platform for you. Would you mind opening a support request, so we can learn more about the image size and how we can enlarge it for you? I'm glad to read that you find everything easy-to-use (a hallmark of ThunderTix), but let's get that image improvement for you! Thanks for a 9 out of 10 rating!

SH
AvatarImg

Steven H.

Performing Arts, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

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ThunderTix

ThunderTix works for us.

Reviewed 3 years ago

We changed to ThunderTix in 2013 from another well-known ticketing service. The transition was very smooth and made our internal operations much easier. Reports are excellent for tracking sales and bookkeeping.

Pros

ThunderTix integrates well with our website and makes the ticket buying experience very easy for our patrons. Ticket map shows our semi-thrust venue to our patrons. They offer many options to customize the program for your use.

Cons

We have no negative comments. ThunderTix is always ahead of the curve in terms of adding improvements. The feature request board is very helpful.

Vendor response

Steven, I swear you and Gail (another reviewer here) must work for the same organization. Both of you are loving our ease of use! As I mentioned to her, design is a huge component of what we do, and the result is evident in a beautiful interface that's easy for even the most occasional volunteer. Our feature request board allows you to share ideas and vote on others, so I'm glad you're appreciating that page! Keep your ideas coming, so we can continue to meet your needs. Thank you for your great review!

JN
AvatarImg

Jade N.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

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ThunderTix

Very Satisfied!

Reviewed 12 years ago

We would highly recommend ThunderTix to anyone looking to move to an online ticket system.

Pros

ThunderTix is very user friendly and the support team was a great help when we needed them. It was a huge decision for us to move to online ticket sales for our dance recitals and it was the best decision we could have made.

Cons

Don't have one yet ...

KG
AvatarImg

Kimberly G.

Nonprofit Organization Management, 1-10 employees

Used other for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

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ThunderTix

Ease of Use

Reviewed 6 years ago

Fund and data collection was made easier with this service.

Pros

Allowed parents to easily purchase online tickets for our Harlem Wizards Fundraiser. In addition, it allowed us to easily sort the data we needed for our event.

Cons

Additional details to differentiate product from ticket options would have been helpful.

Vendor response

Remember learning to ride a bike? We tried to create ThunderTix so it wasn't THAT hard! I'm gad you found it easy, Kimberly. :) Thanks for a great review!

RP
AvatarImg

RICKY P.

Nonprofit Organization Management, 1-10 employees

Used other for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

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ThunderTix

Successful Carnival

Reviewed 5 years ago

With this software we were able to run our online ticket sales ourselves. Eliminating the middle person that was charging us a ridiculous amount of money. We are so pleased with the outcome. We broke our all time online ticket sales.

Pros

So easy to use and set up! Customer service is fantastic.

Cons

There really wasn't any cons that we experienced. We have only used it for one event and it was really flawless

Vendor response

There it is again, "Customer service is fantastic!" They are a force to be reckoned with, aren't they? And I agree, Ricky, with cutting out middle men. Ticket services that charge (and keep) high fees that don't add to your bottom line and hurt your customers is a trend we'd like to help reverse. I hope we continue to help break records with you!

KP
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Kimberly P.

Entertainment, 11-50 employees

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend4/10

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ThunderTix

Not easy to navigate with a line waiting for you

Reviewed 6 years ago

Easy to buy tickets but not easy to work the ticket counter for assigned seating shows.

Pros

Easy to buy tickets and have them resent to you.

Cons

It is difficult to navigate quickly when each walk-up transaction is different...some want to know there seats/print tickets, others want to buy, others are buying for a different show. You have to go back so many screens to start all over. I wish there was more drop-down menu functions to navigate in less clicks. I wish you could see a seating chart at any point in time via pop-up vs having to leave your transaction when customer asks a seating question.

Vendor response

Hello Kimberly, I'm sorry to hear that your experience is less than you expected. Let's see if we can turn that around! Did you know that at the conclusion of every order, there are "quick links" that allow you to repeat an order in a single click? Have you tried our Calendar interface available from the Event drop down menu? This is a very quick way of navigating different performances. Some of our busiest tours like to open event dates in a new window to keep the handy calendar ready to sell any performance quickly. I'm including my email address in this response, and I would welcome a conversation with you.

FH
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Fran H.

Performing Arts, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

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ThunderTix

Easy to use.

Reviewed 2 years ago
Pros

Ease of use and good graphics, etc. Still some areas needing to be corrected.

Cons

Printing out the evenings ticket purchases not complete. We have to manually write in admin. comments. Only way to easily print is using right click on mouse and choosing print. This does not show all of the information needed. Need a better print option. Also, doing an exchange on a season ticket package does not fill in the correct amount and we have to zero out the ticket price so that it is not requesting money to be paid. Only works correctly for single ticket prices.

Vendor response

Fran, thank you for the opportunity to respond to your concerns. Would you please reach out to our fantastic customer team, so we can see how we can improve? We'd love to understand your goals and how we can help. Thank you for taking the time to share your thoughts with us!

JF
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Jessica F.

Used other for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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ThunderTix

Easy once you're rolling

Reviewed 6 years ago
Pros

I love the convenience of the spreadsheet of tickets sold along w emails and type of ticket purchased

Cons

It's tough to navigate initially. I actually had to write the steps since I wasn't checking every day to remember

cl
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christina l.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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ThunderTix

Easiest and most affordable ticket company!

Reviewed 12 years ago

I would definitely recommend thundertix, especially if you are unfamiliar with ticketing an event (it was my first event hosting experience). Its the easiest and most affordable ticket company out there!

Pros

--most affordable compared to other ticket companies --ease of use --customer support --website user interface --scanner rental process --reports

Cons

--i had a lot of questions about the whole process but customer service was very helpful!

SJ
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Shelley J.

Nonprofit Organization Management, 1-10 employees

Used other for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

ThunderTix logo

ThunderTix

Great tool for tracking ticket sales!

Reviewed 5 years ago

We used ThunderTix for a Harlem Wizards fundraiser event for the high school. We sold 3 levels of tickets, presale merchandise and meals. This app organized everything for me!

Pros

Easy to refer to often to track ticket sales. Able to run several reports for various forms of information.

Cons

Had to manually manipulate spreadsheets to differentiate totals of individual levels of sales.

Vendor response

Hi Shelley, and thank you for your kind words about giving you a nice organized interface. We've been making steady improvements in our reports including some automation around compiling numbers, sending nightly reports and more, so please share any specific ideas that make ThunderTix an even more valuable resource. And thank you for those five stars, too!

GM
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Glen M.

Entertainment, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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ThunderTix

Fee free ticketing system

Reviewed 7 years ago

We selected Thundertix because they did not charge us on the basis of a per ticket fee. Our customers hated paying add on fees, and Thundertix was the only company that we found that did not charge that way. The produce is easy to use, but most importantly enhancements and changes are made based on client suggestions. They have a forum that you can use to make a suggestion, and vote on other suggestions. We have been using it for five years and have been happy with the enhancements that they have developed. Any problems are dealt with very quickly by the support team.

Pros

Has a lot of flexibility for other season ticket passes, private functions, and for displaying ticketing information on our website

Cons

Would like more integration options with Canadian merchant gateways

Vendor response

Thank you for taking the time to share your experience! We wanted to let you know that ThunderTix now supports many different gateway options (and even currencies). At the time of this writing, we have 13 integration options for Canadian gateways, seen here: http://www.thundertix.com/features/sell-tickets-online-internet-merchant-account/ As always, keep sharing your ideas to help us improve!

TH
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Todd H.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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ThunderTix

The Best Online Ticketing Model

Reviewed 13 years ago

When we selected ThunderTix they were the only online ticket service that we could find that did not charge a 'per ticket service fee' to our customers. That model was vital to our selection as we do not believe online ticketing should be cost a premium over walk-ups. We knew that ticket fees never come down at other online ticketing providers, with some now charging over 50% of the ticket face...

Pros

#1 - No added/rising fees to our patrons! Improving interface Customized Compatible with Authorize.net Reasonable cost PDF Ticketing Easy to train Reliable and Available

Cons

Reporting still being developed/enhanced Better testing and version control has been requested No real-CRM capability for patron management/history Development seems focused on "new" features (i.e. Facebook integration) more than refinement of existing features (i.e. reporting) Error codes are confusing to patrons when transactions are not going through Transaction/Administration speeds varies (system tweaking is needed after most iterations)

Vendor response

A lot has changed since 2011 -- In February 2014, ThunderTix rolled out a full CRM for patron management. It includes complete patron purchase history, donations management, robust filtering to report on multiple levels of customer data. All error messages that a patron might see during the purchase process have been modified, all order data saved on a declined transaction, and all fields with problems...

SB
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Scoggins B.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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ThunderTix

Great Company!

Reviewed 13 years ago

We highly recommend!

Pros

Great customer service with quick response time. Always helpful and provides a great product that meets our needs for online ticket selling.

Cons

Nothing to report

KB
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KELLY B.

Fund-Raising, 501-1,000 employees

Used other for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

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ThunderTix

Great experience with ThunderTix!

Reviewed 5 years ago

Great system and terrific support team!

Pros

It was extremely reliable -- we needed a precise ticket sales start time, as well as a new wait list feature. The system worked brilliantly. It was very easy to navigate and manage all details, including the ticket format, the guest lists, and more. We look forward to working with ThunderTix on future events as well. Thank you!

Cons

I can't think of anything I liked least...We are in a unique situation in that our tickets sell out within minutes. The only concern was that the event showed up as sold out before it actually was sold out, because ticket purchasers had the tickets in their carts and there has to be a 10 minute hold time before releasing the tickets if they are not purchased. This is understandable.

Vendor response

Yes, your events do sell out fast, don't they, Kelly! We're considering a change that might reduce the wait time for those seats "on hold", so stay tuned. We continue to make even greater improvements, so hopefully you'll seen that as you you return for your next slate of summer performances. Thanks for your terrific review!

JM
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Julie M.

Performing Arts, 51-200 employees

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

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ThunderTix

user friendly

Reviewed 6 years ago

no question that we increased ticket sales and I was able to focus more on the prodcution and not have to sell tickets

Pros

easy to share tickets, easy to process refunds and exchanges, easy to create coupon and discount codes

Cons

Sometimes users lose their links, also would like an easier way to conduct door sales or print extras

SR
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Stanley R.

Entertainment, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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ThunderTix

Early user of Thundertix

Reviewed 6 months ago

We have had a long relationship with Thundertix. We started using Thundertix before they had set up the fundraising/membership functions. We have always been able to figure out how to make something work, and Thundertix has always been there to add the functionality that we need.

Pros

We have used Thundertix for years. I like that Thundertix has improved the number and quality of the services it provides. They have been there for us every time we have had a problem.

Cons

During COVID we streamed some of our shows. We could not use Thundertix to sell the streaming tickets. That created a problem for our season ticket holders. Our season ticket holders wanted to use their Flexpass codes to purchase streaming tickets to the shows, and they could not.

CG
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Christine G.

Used monthly for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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My company has been using this software for over a year and we like it very much!

Reviewed 6 years ago
Pros

It is extremely user-friendly and has great features to make the experience of ticket-selling easy for the seller and professional for the buyer.

Cons

My only complaint would be the kick-out time for buying. It would be great if we could choose the time limit ourselves. Also, the scroll bar for the event listing page needs to be bigger and more prominent.

CE
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Chris E.

Used other for 2+ years

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  • Value for money
  • Ease of use
  • Features
  • Customer support

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ThunderTix is easy to use and provides many different options.

Reviewed 6 years ago
Pros

The thing I like most about Thunder Tix is the easy ticket sales for our events that it offers. Back in the day we took phone orders and had to mail out printed tickets. With Thunder Tix the customer orders their own tickets AND is able to prin them right out. And they can even show the ticket on their phone and we just scan it that way. The ease of use to our ticket helpers is also a benefit. We can view a variety of reports and can search within our order by a variety of different options.

Cons

There is not too much that I do not like about Thunder Tix. At this time I cannot think of any suggestions for upgrades.

KH
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Katie H.

Entertainment, 1-10 employees

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Best Bang for your Buck!

Reviewed 6 years ago

We are able to offer fair ticket mark-up costs to our customers compared to other ticketing platforms which charge way to much for their services.

Pros

We love the price partnered with all the incredible features. Also, Thundertix is ALWAYS working to improve and is ALWAYS adding new and exciting features based on their customers requests. Their customer service is also amazing!

Cons

I wish that there was more of a variety of email softwares that ThunderTix software could automatically import to.

Vendor response

Hello Katie, First, thank you for the great review. I hope we continue to exceed your expectations. We are eager to improve our integrations. Were you aware that you can add your ideas as a feature request? We create many fantastic features as a direct result of those requests, so please take a moment to add your idea and the specific integration you'd like.

JH
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Julie H.

Fund-Raising, 1-10 employees

Used daily for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Thundertix review

Reviewed 5 years ago

The app is easy to install, straightforward and easy to use and navigate through. Has the essential features we needed for our event. Ticket sales, etc

Pros

It’s easy to manage and navigate through.

Cons

Haven’t found anything yet. We just started with it

Vendor response

Julie, you hit the nail on the head: easy to install, easy to use. If nothing more, we hope we made your life a teensy bit easier! Thanks for the 10 out of 10 recommendation!