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ThunderTix
4.8
(249)

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Ticketing software for the performing arts

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(8)

ThunderTix Pricing, Features, Reviews and Alternatives

ThunderTix product overview

Price starts from

20

Per month

Other

What is ThunderTix?

ThunderTix is an easy-to-use event management software that caters to the performing arts and offers unmatched customer support. Sell tickets for both general admission events and assigned seating events that display each venue's layout. Increase revenues while cutting costs. Despite our unbeatable rates, ThunderTix is a robust platform with a seamless experience for users and patrons alike.

Key benefits of using ThunderTix

Ticketing software must-haves:
* Sell event tickets online, by phone, and in-person at the box office
* Receive nightly deposits using your own payment gateway and never wait to receive proceeds
* Scan, un-scan, and sell tickets at the door using the free ThunderTix app or your preferred hardware
* Easy-to-use software at a price that beats the competitors
* 24/7/365 support
* Control customer ticketing fees. Remove fees completely or optionally charge a service fee and retain 100% of the revenue so ThunderTix pays for itself
* Beautiful, custom-built seating charts along with general admission events
* Price tickets by venue section and/or ticket type
* Customize your event website using your own styles or CSS
* Embed events onto your website for seamless integration
* You own your customer data. We do not use or share your customer info for any reason.

Getting started:
* Begin planning events with a free trial. Everything transfers over to your paid account once you are ready to launch ticket sales
* Contact our 24/7/365 support team or utilize our vast support forum, how-to guides, and videos
* Learn from business owners like you through the private ThunderTix Facebook Users group
* Create unique logins for all users with permissions based on their role within your organization
* Reduce time spent communicating with renters by providing them access to their own event portal
* Create customized tickets and emails with advertising space for sponsors
* Sell tickets for virtual or hybrid events

Increase revenue and cut costs with ThunderTix:
* Sell merchandise and concessions
* Integrated gift card sales
* Customer loyalty programs
* Sell season subscriptions and flex passes
* Bundle events together for discounted pricing
* Create coupons and promo codes
* Accept donations
* Convert tickets to a donation or to a gift card
* Invite customers to “round up” purchases for increased donations
* Advertise upcoming events and target ticket buyers using built-in features like mass mail, a full customer relationship manager (CRM), and pixel tracking for ad revenue.
* Downgrade to Maintenance during the off-season for just $20/mo

At your event:
* Visual updates on the seating chart show whether guests have arrived
* Greet your donors at check-in using patron classifications
* Optionally give guests the ability to handle their own seat exchanges, refunds, or convert their tickets to a donation

Setting yourself up for an encore:
* View sales graphs through your dashboard or download relevant reports in real-time and make informed decisions about your next performance
* View sales tracked per staff member and get your best reps on board
* Submit feature requests for increased functionality
* Utilize automated event email reminders and follow up surveys to learn what attendees loved about your event

Let ThunderTix handle all this so you can focus on creating a truly spectacular event!

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Knowledge Base
Chat
24/7 (Live rep)
FAQs/Forum
Phone Support
Email/Help Desk

Training options

Live Online
Videos
Documentation
Webinars

ThunderTix pricing information

Value for money

4.8

/5

249

Starting from

20

Per month

Other

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

ThunderTix features

Functionality

4.6

/5

249

Total features

86

6 categories

Most valued features by users

Reporting/Analytics
Third-Party Integrations
Activity Dashboard
Alerts/Notifications
Reporting & Statistics
API
Data Import/Export
Mobile Access

Functionality contenders

ThunderTix users reviews

Overall Rating

4.8

/5

249

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.45/10
Rating distribution

5

4

3

2

1

196

49

2

1

1

Pros
Thundertix has been great to work with. The software responds to our needs and the ability to customise it to suit our needs and configurations is so helpful.
The service team is excellent; they’re always on hand to help and seem always seem happy to. You can customise tickets which is really handy and it’s totally controlled by us.
We love working with ThunderTix. ThunderTix has an amazing support system in place.
Cons
You seriously can not talk to anyone if you have a problem. I had to take it off my website because so many people called me having trouble actually completing purchases.
The inability to have a store for merchandise separate from adding to a ticket. Refunds & exchanges to multi day events can get very confusing.
The biggest issue we've come across is the inability to delete or archive orders. Our group sales processes including deposits were always in jeopardy of getting really messy on the back end.

Overall rating contenders

ThunderTix FAQs

Q. What type of pricing plans does ThunderTix offer?

ThunderTix has the following pricing plans:
Starting from: $20.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)


Q. Who are the typical users of ThunderTix?

ThunderTix has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business


Q. What languages does ThunderTix support?

ThunderTix supports the following languages:
English, French, Spanish


Q. Does ThunderTix support mobile devices?

ThunderTix supports the following devices:
Android, iPad, iPhone


Q. Does ThunderTix offer an API?

Yes, ThunderTix has an API available for use.


Q. What other apps does ThunderTix integrate with?

ThunderTix integrates with the following applications:
Wix, authorize.net, Constant Contact, PayPal, Google Analytics 360, Zapier, Zoom, WordPress, Twitter/X, Stripe, Squarespace, SendGrid, Google Ads, Weebly, Post Affiliate Pro, Mailgun, Mailchimp, Braintree, Instagram, Mailjet, Google Maps


Q. What level of support does ThunderTix offer?

ThunderTix offers the following support options:
Knowledge Base, Chat, 24/7 (Live rep), FAQs/Forum, Phone Support, Email/Help Desk

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