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TimeTap vs Availity Comparison (2026)

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TimeTap logo

TimeTap

Availity logo

Availity

Overview

TimeTap is a HIPAA- and GDPR-compliant appointment scheduling platform built for organizations with complex booking requirements. It automates scheduling, reminders, and availability while securely capturing client information across staff, locations, and time zones.

Availity is designed to help businesses in the healthcare industry manage medical benefits, insurance claims, and payment authorizations on a unified platform. The revenue cycle management system enables healthcare professionals to log and track revenue from initial appointments to final payments.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

28.45

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

Empty state illustration for "No pricing info"

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.5

262

5

4

3

2

1

170

69

19

2

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
74%
would recommend this app

3.7

155

5

4

3

2

1

58

45

19

6

27

  • Value for money
  • Ease of use
  • Features
  • Customer support
58%
would recommend this app

Pros

“Ability to directly open a booking via a URL as staff member without loggin in. And maybe the option to add attachments to message templates.”
JD

Joachim D.

manager

“It’s cut down on no-shows significantly for our team, and the customization options for the booking page are pretty good too.”
JM

Jesse M.

Operations Manager

“Clients can see available slots as the software blocks of the hours I need to drive from the previous or next appoinment.”
JD

Joachim D.

manager

Pros

“On [sensitive content hidden] a check was issued and paid to the business but it was never listed in the remittance viewer.”
SK

Susan K.

Finance

“Out of multiple attempts, I’ve only been successful twice in obtaining a prior authorization for one of our patients.”
YR

Yaelis R.

Medical Office Assistant

“Often, clients don’t provide their insurance number, or it's recorded incorrectly, so having the option to search by name and date of birth would be a helpful enhancement.”
MY

Marcia Y.

Billing

Cons

“It took me some time to find specific settings, so the learning curve is a little steep.”
Verified reviewer profile picture

Edgar R.

Engineer

“It took a year to discover that this feature does not operate as promised, and patients do not receive annual appointment reminders.”
NM

Nicholas M.

Director

“I believe using TimeTap on my mobile device is very difficult. ”
AH

Aaron H.

Financial Advisor

Cons

“I asked why the checks were not showing up and she replied check with provider payments she could not help me any further i asked to speak to someone else who could assist or even a supervisor she said there was no supervisor and no one else would assist me.”
SK

Susan K.

Finance

“I have never dealt with this type of customer service with ZERO problem solving skills and a language barrier! And refused to give me someone who can understand me and vice versa.”
ZO

Zakia O.

Operator Administrator

“Horrible, cant wait until insurance companies come up with something simple and secure, Availity second aunthentification process is a joke”
GV

Gabriela V.

PMHNP

  • Vendor responds to reviews
  • Last review23 days ago
  • Vendor responds to reviews
  • Last reviewa month ago

Key features

  • Total features144
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Escalation
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Approval Process Control
  • Assessment Management
  • Attendance Tracking
  • Automated Scheduling
  • Availability Management
  • Bed Management
  • Before & After Pictures
  • Billing & Invoicing
  • Booking Management
  • Broadcast Messaging
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Cancellation Management
  • Chat/Messaging
  • Check-in/Check-out
  • Claims Management
  • Class Scheduling
  • Client Database
  • Client Management
  • Client Portal
  • Commenting/Notes
  • Communication Management
  • Compliance Management
  • Compliance Tracking
  • Confirmations/Reminders
  • Credit Card Processing
  • Customer Database
  • Customer History
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Security
  • Data Synchronization
  • Discount Management
  • Document Management
  • Document Storage
  • Document Templates
  • Drag & Drop
  • Electronic Payments
  • Electronic Signature
  • Email Management
  • Email Marketing
  • Email Reminders
  • Employee Management
  • Employee Scheduling
  • Event Calendar
  • Event Scheduling
  • Facility Scheduling
  • Faculty/Staff Management
  • File Sharing
  • For Healthcare
  • For Medical Purposes
  • Forms Management
  • Gift Card Management
  • Group Scheduling
  • HIPAA Compliant
  • Historical Reporting
  • In-Patient Management
  • Initial Assessments
  • Insurance Eligibility Verification
  • Inventory Management
  • Invoice Management
  • Lab Integration
  • Loyalty Program
  • Marketing Automation
  • Medical Billing
  • Messaging
  • Mobile Access
  • Mobile Alerts
  • Monitoring
  • Multi-Language
  • Multi-Location
  • Multi-Physician
  • Multi-Provider Practice
  • Multiple Appointment Types
  • No-Show Tracking
  • On Call Scheduling
  • One-to-One Messaging
  • Online Booking
  • Online Forms
  • Online Payments
  • Online Scheduling
  • Out-Patient Management
  • Patient Communications
  • Patient Engagement
  • Patient Intake
  • Patient Portal
  • Patient Questionnaires
  • Patient Records Management
  • Patient Scheduling
  • Payment Processing
  • Physician Management
  • Physician Scheduling
  • Pre-Appointment Screening
  • Promotions Management
  • Real-Time Data
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Real-time Scheduling
  • Records Management
  • Recurring Appointments
  • Referral Tracking
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Resource Scheduling
  • Revenue Management
  • Role-Based Permissions
  • Room Booking
  • Room Scheduling
  • SMS Messaging
  • SSL Security
  • Sales Reports
  • Scheduling
  • Secure Data Storage
  • Self Service Portal
  • Surveys & Feedback
  • Task Management
  • Task Scheduling
  • Team Calendars
  • Template Management
  • Third-Party Integrations
  • Timesheet Management
  • Transaction History
  • Treatment Packages
  • Video Conferencing
  • Virtual Meetings
  • Virtual Waiting Room
  • Wait List Management
  • Web Forms
  • Website Integration
  • Workflow Management
  • Total features14
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Escalation
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Approval Process Control
  • Assessment Management
  • Attendance Tracking
  • Automated Scheduling
  • Availability Management
  • Bed Management
  • Before & After Pictures
  • Billing & Invoicing
  • Booking Management
  • Broadcast Messaging
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Cancellation Management
  • Chat/Messaging
  • Check-in/Check-out
  • Claims Management
  • Class Scheduling
  • Client Database
  • Client Management
  • Client Portal
  • Commenting/Notes
  • Communication Management
  • Compliance Management
  • Compliance Tracking
  • Confirmations/Reminders
  • Credit Card Processing
  • Customer Database
  • Customer History
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Security
  • Data Synchronization
  • Discount Management
  • Document Management
  • Document Storage
  • Document Templates
  • Drag & Drop
  • Electronic Payments
  • Electronic Signature
  • Email Management
  • Email Marketing
  • Email Reminders
  • Employee Management
  • Employee Scheduling
  • Event Calendar
  • Event Scheduling
  • Facility Scheduling
  • Faculty/Staff Management
  • File Sharing
  • For Healthcare
  • For Medical Purposes
  • Forms Management
  • Gift Card Management
  • Group Scheduling
  • HIPAA Compliant
  • Historical Reporting
  • In-Patient Management
  • Initial Assessments
  • Insurance Eligibility Verification
  • Inventory Management
  • Invoice Management
  • Lab Integration
  • Loyalty Program
  • Marketing Automation
  • Medical Billing
  • Messaging
  • Mobile Access
  • Mobile Alerts
  • Monitoring
  • Multi-Language
  • Multi-Location
  • Multi-Physician
  • Multi-Provider Practice
  • Multiple Appointment Types
  • No-Show Tracking
  • On Call Scheduling
  • One-to-One Messaging
  • Online Booking
  • Online Forms
  • Online Payments
  • Online Scheduling
  • Out-Patient Management
  • Patient Communications
  • Patient Engagement
  • Patient Intake
  • Patient Portal
  • Patient Questionnaires
  • Patient Records Management
  • Patient Scheduling
  • Payment Processing
  • Physician Management
  • Physician Scheduling
  • Pre-Appointment Screening
  • Promotions Management
  • Real-Time Data
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Real-time Scheduling
  • Records Management
  • Recurring Appointments
  • Referral Tracking
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Resource Scheduling
  • Revenue Management
  • Role-Based Permissions
  • Room Booking
  • Room Scheduling
  • SMS Messaging
  • SSL Security
  • Sales Reports
  • Scheduling
  • Secure Data Storage
  • Self Service Portal
  • Surveys & Feedback
  • Task Management
  • Task Scheduling
  • Team Calendars
  • Template Management
  • Third-Party Integrations
  • Timesheet Management
  • Transaction History
  • Treatment Packages
  • Video Conferencing
  • Virtual Meetings
  • Virtual Waiting Room
  • Wait List Management
  • Web Forms
  • Website Integration
  • Workflow Management

Integrations

  • Total integrations7
  • AbelMed
  • AccuMed
  • Axxess Home Health
  • ChiroTouch
  • ClinicTracker
  • Compulink
  • CureMD
  • Google Calendar
  • Microsoft 365
  • Microsoft Outlook
  • PayPal Payments
  • Salesforce Platform
  • Square Payments
  • Stripe Payments
  • eClinicalWorks
  • Total integrations8
  • AbelMed
  • AccuMed
  • Axxess Home Health
  • ChiroTouch
  • ClinicTracker
  • Compulink
  • CureMD
  • Google Calendar
  • Microsoft 365
  • Microsoft Outlook
  • PayPal Payments
  • Salesforce Platform
  • Square Payments
  • Stripe Payments
  • eClinicalWorks