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Availity
5
58
4
45
3
19
2
6
1
26
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Revenue cycle management & EDI tool for healthcare industry
Table of Contents
Availity - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: August 2026
Availity overview
What is Availity?
Availity is designed to help businesses in the healthcare industry manage medical benefits, insurance claims, and payment authorizations on a unified platform. The integrated revenue cycle management system enables healthcare professionals to log and track revenue from initial appointments to final payments.
The platform allows administrators to capture and store patients’ details in a centralized repository, submit claims in bulk, and receive real-time notifications for status updates. Features of Availity include HIPAA compliance, communications management, analytics, collaboration, permission management, and more. It offers a provider portal, which enables insurance providers to collect information related to insurance premiums, payments, payers, and more in real-time.
Availity offers an API, which lets businesses integrate the system with several third-party medical practice management, electronic health record (EHR), and hospital information systems (HIS). It also helps imaging centers to access patients’ contact details or clinical records, configure workflows, and view real-time estimates based on contract rates or discount programs.
Starting price
Alternatives
with better value for money
Pros & Cons
Patient Information
Payer Information
Remittance Management
Phone Support
Security and Access Control
Availity’s user interface
Availity reviews
Overall rating
3.7
/5
154
Positive reviews
58
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend0.58/10
5
4
3
2
1
58
45
19
6
26
Yaelis R.
Medical Office Assistant
Marcia Y.
Billing
HJ L.
Chiropractor
theresa p.
owner
Sarah F.
mA
theresa p.
owner
Who uses Availity?
Based on 154 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Availity's key features
Most critical features, based on insights from Availity users:
All Availity features
Features rating:
Availity alternatives
Availity
Starting from
No pricing info
Waystar
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No pricing info
Net Health
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No pricing info
eHospital Systems
Starting from
No pricing info
Availity integrations (8)
Integrations rated by users
We looked at 154 user reviews to identify which products are mentioned as Availity integrations and how users feel about them.
Integration rating: 5.0 (1)
“They are both used by our Billin Dept.”
Faye D.
Administrator
Integration rating: 5.0 (1)
“It was possible to integrate our data already in BestNotes so it makes the data entry MUCH easier on top of taking a step out of the process.”
Julio A.
IT-Data Admin
Other top integrations
Availity customer support
What do users say about Availity customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Availity customer support.
A limited number of users find Availity's customer service helpful and easy to reach, especially via chat.
Widespread user sentiment highlights long wait times, unhelpful responses, and difficulty reaching effective customer support.
Support options
Training options
To see what individual users say about Availity's customer support, check out the review snippets below.
“Very user friendly, customer service is very easy to reach via chat.”
Amber B.
Prior Authorizations
“I replied letting them know that is terrible customer service and once I did that I got a reply the next day.”
Jeffrey P.
BILLING SPECIALIST
Availity FAQs
Q. What level of support does Availity offer?
Availity offers the following support options:
FAQs/Forum, Phone Support, Email/Help Desk, Knowledge Base, Chat
