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TimeTap

4.5
(239)

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Online appointment scheduling software for any organization.

(20)

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TimeTap Pricing, Features, Reviews and Alternatives

TimeTap FAQs

Q. What type of pricing plans does TimeTap offer?

TimeTap has the following pricing plans:
Starting from: $28.45/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)

These products have better value for money


Q. Who are the typical users of TimeTap?

TimeTap has the following typical customers:
Large Enterprises, Mid Size Business, Public Administrations, Small Business


Q. What languages does TimeTap support?

TimeTap supports the following languages:
English, French, German, Portuguese, Spanish


Q. Does TimeTap support mobile devices?

TimeTap supports the following devices:
Android, iPad, iPhone


Q. Does TimeTap offer an API?

Yes, TimeTap has an API available for use.


Q. What other apps does TimeTap integrate with?

TimeTap integrates with the following applications:
Microsoft Outlook, PayPal, Stripe, Google Calendar


Q. What level of support does TimeTap offer?

TimeTap offers the following support options:
Phone Support, Email/Help Desk, Chat, FAQs/Forum, Knowledge Base

TimeTap product overview

Price starts from

28.45

Per month

Flat Rate

What is TimeTap?

TimeTap is a feature rich online appointment scheduling software including education, government, healthcare, fitness, nonprofits, small businesses and more. We serve individuals to large organizations. The tool can manage booking for multiple staff and locations.

Key benefits of using TimeTap

  • Create a custom booking site that matches your brand. Link to the page or embed on your own site.

  • Enable clients to book appointments directly by embedding the scheduler directly to their website or social media profile.

  • Businesses can set up custom client profiles and keep track of important details by securely capturing their documents as a pre-requisite before any appointments are confirmed.

  • TimeTap sends automatic summary and reminder emails before each scheduled date, as well as automated confirmations and follow-up messages.

  • Consolidate appointment booking for multiple staff and locations into a single booking site. Allow each staff member to set their schedule and availability.

  • Capture the client information you need with custom booking form fields.

  • Enable waitlist feature to notify others when a spot becomes available.

  • Embed a payment portal onto your scheduler to collect money or fees for classes, registrations, or any event.

  • Supports all time zones by detecting & adjusting appointment times based on you & your client’s timezone differences.

  • Our site is secure: HIPAA and GDPR compliant.

  • Enable automated messaging to remind clients about upcoming appointments or notify them when it's time to schedule an appointment.

  • Intelligent Travel Time feature books appointments and uses Google Maps to automatically calculate travel time between appointments and adjusts your availability for smart and responsive scheduling.

  • Filtered scheduling options to choose between multiple locations or staff.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Phone Support
    Email/Help Desk
    Chat
    FAQs/Forum
    Knowledge Base

    Training options

    Webinars
    Live Online
    In Person
    Documentation
    Videos

    Not sure about TimeTap? Compare it with a popular alternative

    Starting from

    28.45

    Per month

    Flat Rate

    Free plan
    Free trial
    Pricing range

    Starting from

    16

    Per month

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    Free plan
    Free trial
    Pricing range
    Ease of use
    Value for money
    Customer support
    Ease of use
    Value for money
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    Why am I seeing this?

    TimeTap pricing information

    Value for money

    4.4

    /5

    239

    Starting from

    28.45

    Per month

    Flat Rate

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    TimeTap features

    Functionality

    4.3

    /5

    239

    Total features

    144

    15 categories

    Most valued features by users

    Reporting/Analytics
    Third-Party Integrations
    Activity Dashboard
    Alerts/Notifications
    API
    Reporting & Statistics
    Data Import/Export
    Mobile Access

    Functionality contenders

    TimeTap users reviews

    Overall Rating

    4.5

    /5

    239

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.45/10
    Rating distribution

    5

    4

    3

    2

    1

    153

    64

    18

    2

    2

    Pros
    This is a great tool for keeping and managing an appointment schedule. It allows a good amount of automation and integration with other software, which is great.
    From a management perspective, this is an excellent tool to monitor incoming workload for team members. Ease of use within the program is great.
    The new interface (timetap) is more intuitive and user friendly. Amazing and responsive tech support and customer service.
    Cons
    It was hard for me to go in and change my availability, there were way too many unnecessary steps. The way the calendar invites interact with Outlook was a little odd and confusing.
    I don’t have an invoice or log in anymore. That’s why I’m annoyed that I’m being charged.
    Not easy to follow up with customer without doing some digging on the timetap website to change an appointment, especially if customer puts in wrong phone number, no email, wrong address etc.

    Overall rating contenders

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    Melina S.

    Marketing and Advertising, 501-1,000 employees

    Used daily for 6-12 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    Impressed with TimeTap's Customization and Online Platform

    Reviewed a year ago
    Pros

    We give it a perfect 10 out of 10 for it's exceptional customization options and effective strategies that help us simplify our work, connect with our customers, and handle payments smoothly. It is a one-stop online that offers everything from payment processing to follow-up services.

    Cons

    If your organization needs multiple features, the cost of different pricing plans offered by Timetap can become expensive.

    WW
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    Weisenberg W.

    Education Management, 11-50 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Great for scheduling appointments!

    Reviewed 5 years ago

    We use Time Tap for our international students to make appointments at our Center. It has been a successful addition to our program and our student's success.

    Pros

    For our purposes of allowing students to make tutoring appointments, Time Tap has been invaluable. Our students can make appointments any time of day, so the convenience for them has made our service more accesible and utilized. Also, the cost for us is minimal compared to how much it has helped our students accomplish their goal of learning English faster than without it, and compared to other similar products that are structured specifically for a tutoring center.

    Cons

    The only con I would say for us is that the basic level of use only allows 10 users at a time. As a university, we are limited tohow much we can spend on an outside appointment program, so we make due with the basic level.

    Vendor response

    Hi Wendy, We really appreciate you taking the time to leave us a review on here! It's awesome to hear that TimeTap's been helpful with making your tutoring appointments at a good value! Please let us know if there's anything we can do to help, Lucy

    AT
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    Ashley T.

    Consumer Services, self-employed

    Used daily for less than 6 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend3/10

    Share this review:

    The idea is there

    Reviewed 5 years ago

    I had high hopes but overall inconsistent and not reliable. Issues addressed were never corrected. I was happy to find a program that allowed customers to book at multiple locations but unfortunately it was not worth it.

    Pros

    The multiple location feature worked well. Once you have the system set up it is organized and accessible. I was able to embed the link to my web page which made it easy for my clients to access. Syncs well with google calendar. (sometimes slow, inconsistent) Square compatible

    Cons

    Inconsistent. Unfortunately I have more cons than pros. Setting up the programming was confusing. There is a guide to help you through, but I found myself clicking all around to find what I was looking for. Once I learned the system it was easier to use. My next issue is the deposit feature. Numerous appointments were canceled due to the customer unable to pay their deposit. Some customers paid over deposit amount due $$$ due to poor loading or page errors. The mobile feature needs tons of attention. Only able to use back office functions on desktop. Very frustrating while on the job.

    Vendor response

    Hi Ashley, I'm sorry to hear about your experience with TimeTap. We'd love to offer you a one on one onboarding or support call to better establish and set up your account for success. Please email us at support@timetap.com or book with us at https://www.timetap.com/online-support-call.html Thanks, Lucy

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    Hayley H.

    Professional Training & Coaching, 1-10 employees

    Used daily for 6-12 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Great service

    Reviewed 6 years ago

    Scheduling is infinitely more effective and efficient saving me many back-and-forth emails.

    Pros

    Ease of use and sharing with clients. My clients are able to click the link and have the freedom to choose what works best for both of us.

    Cons

    Some customizable features are difficult to find or don't yet exist. However, the people at TimeTap are very responsive to changes and requests.

    Vendor response

    Hi Hayley, Thank you for taking the time to leave us this review! We're glad to hear that TimeTap has made scheduling more effective and efficient for your business. That's music to our ears! Please let us know if there is ever anything we can do to help! Lucy

    JH
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    Jason H.

    Health, Wellness and Fitness, 1-10 employees

    Used daily for less than 6 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    A solid choice for scheduling software

    Reviewed 6 years ago

    This software definitely helps streamline my process of scheduling clients, setting/modifying availability of my staff, and tracking individual sessions, classes, and seminars all in the same interface.

    Pros

    Lots of customization options and a reasonably robust/flexible scheduling system. Includes many useful features, not a lot of fluff.

    Cons

    Setting up staff availability time frames can be unnecessarily tedious. Mobile support is definitely lacking.

    Vendor response

    Hi Jason, Thanks so much for taking the time to leave us this review and provide us with the solid feedback on staff availability and mobile support. Our Android app launched into beta earlier this month so please reach out to us at support@timetap.com if you've not been invited to that. We also just released the ability to see and add staff availability through the Appointments > Calendar screen this past weekend in 3.38.0. This should help with manipulating available times from the browser based app. Please reach out to us with any questions on those! Lucy

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