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Online appointment scheduling software for any organization.
TimeTap is a feature rich online appointment scheduling software including education, government, healthcare, fitness, nonprofits, small businesses and more. We serve individuals to large organizations. The tool can manage booking for multiple staff and locations.
Typical customers
Platforms supported
Support options
Training options
Value for money
4.4
/5
228
Starting from
24.95
Per month
Flat Rate
Value for money contenders
Functionality
4.3
/5
228
Total features
149
14 categories
Functionality contenders
Overall Rating
4.5
/5
228
Positive reviews
147
59
18
2
2
Overall rating contenders
Michael T.
Legal Services, 51-200 employees
Used daily for 6-12 months
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We have over 20 offices and countless staff - this is one of the few platforms that enable us to manage our locations effectively
I cannot see any cons with the software but I would be grateful to select multiple conditions when telling timetap to autofill hidden fields based upon X YZ in the client field setup
Hey Michael! Thank you so much for taking the time to leave such a great review! I will take your note to our development team to review. We are always looking to make improvements that benefit our users so we appreciate the feedback! Happy scheduling! - Meaghan
Weisenberg W.
Education Management, 11-50 employees
Used daily for 2+ years
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We use Time Tap for our international students to make appointments at our Center. It has been a successful addition to our program and our student's success.
For our purposes of allowing students to make tutoring appointments, Time Tap has been invaluable. Our students can make appointments any time of day, so the convenience for them has made our service more accesible and utilized. Also, the cost for us is minimal compared to how much it has helped our students accomplish their goal of learning English faster than without it, and compared to other similar products that are structured specifically for a tutoring center.
The only con I would say for us is that the basic level of use only allows 10 users at a time. As a university, we are limited tohow much we can spend on an outside appointment program, so we make due with the basic level.
Hi Wendy, We really appreciate you taking the time to leave us a review on here! It's awesome to hear that TimeTap's been helpful with making your tutoring appointments at a good value! Please let us know if there's anything we can do to help, Lucy
Ashley T.
Consumer Services, self-employed
Used daily for less than 6 months
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I had high hopes but overall inconsistent and not reliable. Issues addressed were never corrected. I was happy to find a program that allowed customers to book at multiple locations but unfortunately it was not worth it.
The multiple location feature worked well. Once you have the system set up it is organized and accessible. I was able to embed the link to my web page which made it easy for my clients to access. Syncs well with google calendar. (sometimes slow, inconsistent) Square compatible
Inconsistent. Unfortunately I have more cons than pros. Setting up the programming was confusing. There is a guide to help you through, but I found myself clicking all around to find what I was looking for. Once I learned the system it was easier to use. My next issue is the deposit feature. Numerous appointments were canceled due to the customer unable to pay their deposit. Some customers paid over deposit amount due $$$ due to poor loading or page errors. The mobile feature needs tons of attention. Only able to use back office functions on desktop. Very frustrating while on the job.
Hi Ashley, I'm sorry to hear about your experience with TimeTap. We'd love to offer you a one on one onboarding or support call to better establish and set up your account for success. Please email us at support@timetap.com or book with us at https://www.timetap.com/online-support-call.html Thanks, Lucy
Verified reviewer
Health, Wellness and Fitness, self-employed
Used daily for 1-2 years
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It has worked mostly well, but a few glitches.
I like that once a patient schedules, they get reminders sent to them automatically.
Patients trying to schedule on a mobile phone have a difficult time. I get many complaints from patients that they can't reschedule or see everything they need to see on a mobile phone. It is because TimeTap needs to create a more mobile friendly version of the scheduler or create an app for patients/clients to use.
Hi there, Thanks so much for taking the time to leave us this review. We are working on a huge update to the scheduler which we hope to have out in Q1 of this year. Hopefully that can help make your experience a 10 out of 10! Thanks so much for using TimeTap, Lucy
Verified reviewer
Higher Education, 1,001-5,000 employees
Used daily for less than 6 months
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We are just working to maximize Time Tap for our needs. I do think we will get there. Marking each student as "completed" is time-consuming, so we are looking for ways to make it easier, or automatic. I think it gets better every month, overall. Sometimes the page seems a little scattered. I think the "look" of a page could be more user-friendly, with more color, more eye-catching fields to find and fill out, etc.
I like the calendar view, and the ability to filter lists to see just about any scenario I need to see.
I think the way parents fill it out might not be the most intuitive, because we often get their child's name where it should be parent, or not all fields filled out. I wish the calendar field would show status of child's lesson- completed, no show, etc.
Hi there, Thanks for taking the time to leave us a review. We do have ways to automate marking an appointment as completed so please reach out to us at support@timetap.com and we can discuss more on that end. I'd love to hear more about your ideas for the look of the page too. We look forward to hearing more from you, Lucy
TimeTap has the following pricing plans:
Starting from: $24.95/month
Pricing model: Subscription
Free Trial: Available
Q. Who are the typical users of TimeTap?
Q. What languages does TimeTap support?
Q. What other apps does TimeTap integrate with?