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TimeTap Pricing, Features, Reviews and Alternatives
TimeTap product overview
What is TimeTap?
TimeTap is a feature rich online appointment scheduling software including education, government, healthcare, fitness, nonprofits, small businesses and more. We serve individuals to large organizations. The tool can manage booking for multiple staff and locations.
Key benefits of using TimeTap
Typical customers
Platforms supported
Support options
Training options
TimeTap pricing information
Value for money
4.4
/5
216
Starting from
24.95
Per month
Per Feature
Value for money contenders
TimeTap features
Functionality
4.3
/5
216
Total features
52
6 categories
Functionality contenders
TimeTap users reviews
Overall Rating
4.5
/5
216
Positive reviews
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend8.45/10
5
4
3
2
1
138
56
18
2
2
Jonathan B.
FC
Farrah C.
JK
Jackie K.
AR
Anonymous Reviewer
BN
Becca N.
MD
Mike D.
Overall rating contenders
Jennifer N.
Verified reviewer
Mental Health Care,
Used daily for less than 6 months
Review source
Share this review:
Because of this software, we are able to execute the vision of our social enterprise to fight the opioid crisis without the prohibitively costly overhead associated with having human schedulers & administrators. We would have had to raise a much higher fundraising target in order to be able to run operations if it weren't for the flexibility and ease of use we found in TimeTap.
As a non-profit that provides free, longterm support to those healing from opioid addiction, we had very specific time management needs for our volunteer "Listeners" to schedule meetings with people healing from an addiction crisis. Listeners will be meeting with program participants in public locations like libraries and coffee-shops in multiple cities, and each volunteer has to set and manage their...
The only downside I've experienced (as a non-technical person) with this software is that it can be hard to understand the logic of different settings and where specific gears are located on the back-end. I think, however, that this is just a necessary symptom of highly customizable software. TimeTap manages this incredibly well, in my opinion, by having an incredibly rich (and search sensitive) library of user documentation -- including screen-capture videos that show you step-by-step how to find what you're looking for. Their support team is also very responsive and friendly and I've never had trouble getting in touch with them on short notice for both quick and complicated questions.
Thanks so much, Jennifer, for the kind and thoughtful review! It's been a pleasure helping you and the SeekHealing team -- you all are making a big difference in the world!
Rhonda M.
Financial Services, 1-10 employees
Used daily for 6-12 months
Review source
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great
allowing the client to schedule themselves
You are currently unable to limit the amount of appointments allowed in one day. This is a very big Con
Daniel G.
Pharmaceuticals, 11-50 employees
Used daily for 1-2 years
Review source
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Once, [ Sensitive Content ] got involved she worked diligently to make sure the unique scheduling problem was worked out. The TimeTap software had some limitations that she worked through to get it functioning to it's highest capacity. [ Sensitive Content ] your an asset to the company!
I worked with [ Sensitive Content ] in implementing the software for my needs. She was extremely knowledgeable and went above and beyond to get the software to work for my scheduling problem.
TimeTap had some limitations that didn't allow me to schedule as I desired.
Mike D.
Retail, 11-50 employees
Used daily for less than 6 months
Review source
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I don't feel having customers schedule a time to have a very personal service like Bike Fitting works with this application. Getting your bike tuned up makes more sense. Imagine trying to schedule a doctor appointment with a sore arm. Without some questions it could be a pulled muscle or bruise... or a heart attack. This assumes the customer knows what service will suit their needs. Often the customer chooses the least expensive option.
sync's with Google accounts. Able to see multiple days/weeks quickly. Nice customer data base if we enter it. Customer entry is not so consistent. Really think it could work well for our education programs as well as service if we put a larger chunk of time allotted on our part (assume the bike is in worse shape than customer thinks it is!)
Customer problems setting up appointments- not consistently letting a customer know they have NOT REGISTERED fully, also same situation sometimes sends the fitter an email, sometimes blocks off the time even though not registered properly. Setting up fitter availability is too complicated- needs to be a calendar that is not open until the fitter goes on a calendar and opens up times- our schedules...
Hi Mike, So sorry to read about the issues you experienced here trying to get TimeTap set up for Freewheel. We did just release some updates to how fitters can add their availability this past weekend which may change/improve some of the issues you were explaining here. I'd love to show these to you if there is a time in the coming weeks we can get on the phone together. You can book a support call with me at https://www.timetap.com/online-support-call.html and we can look at some of these items. I know one of the big requests we've gotten from businesses like yours is to allow add ons to appointments which is something we are working on for 2019. We can discuss some of the enhancements you might like as well on the support call. Thanks, Lucy
Marta M.
Hospital & Health Care, 11-50 employees
Used daily for 1-2 years
Review source
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We were able to very quickly set up and start using this software for COVID-19 vaccination booking. We had a few minor glitches but the system really helped us manage a large number of appointments in a very short amount of time. We are now exploring using the system for other appointment scheduling options in our organization.
We had a hard time getting the forms to format they way we needed them to for printing.
TimeTap FAQs and common questions
Q. What type of pricing plans does TimeTap offer?
TimeTap has the following pricing plans:
Starting from: $24.95/month
Pricing model: Free, Subscription
Free Trial: Available
Q. Who are the typical users of TimeTap?
TimeTap has the following typical customers:
Large Enterprises, Mid Size Business, Public Administrations, Small Business
Q. What languages does TimeTap support?
TimeTap supports the following languages:
English
Q. Does TimeTap support mobile devices?
TimeTap supports the following devices:
Android, iPad, iPhone
Q. Does TimeTap offer an API?
Yes, TimeTap has an API available for use.
Q. What other apps does TimeTap integrate with?
TimeTap integrates with the following applications:
Microsoft Outlook, PayPal, Stripe, Google Calendar
Q. What level of support does TimeTap offer?
TimeTap offers the following support options:
Phone Support, Email/Help Desk, Chat, FAQs/Forum
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