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TimeTap vs SimplyBook.me Comparison

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Overview

TimeTap is a feature rich appointment scheduling solution for appointment-based businesses that enables clients to manage...

Category Leaders

SimplyBook.me is an online booking system for SMEs and enterprises across all service-providing industries. With SimplyBook.me...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

24.95

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

10

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.5

218

5

4

3

2

1

140

56

18

2

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
94%
would recommend this app

4.6

936

5

4

3

2

1

637

240

38

11

10

  • Value for money
  • Ease of use
  • Features
  • Customer support
96%
would recommend this app

Pros

This is a great tool for keeping and managing an appointment schedule. It allows a good amount of automation and integration with other software, which is great.
AvatarImg

Jonathan B.

From a management perspective, this is an excellent tool to monitor incoming workload for team members. Ease of use within the program is great.

FC

Farrah C.

The new interface (timetap) is more intuitive and user friendly. Amazing and responsive tech support and customer service.

JK

Jackie K.

Pros

The price is absolutely fair, I am so happy to found this system. Super professional, fast and direct support.

JO

Jennifer O.

Love the ease for our clients to book and it has a built in website. It integrates with square and very affordable.

GM

Gloria M.

I love how user friendly this software is. I found the video tutorials very helpful and the customer service was prompt and friendly.

KT

Korie T.

Cons

It was hard for me to go in and change my availability, there were way too many unnecessary steps. The way the calendar invites interact with Outlook was a little odd and confusing.

AR

Anonymous Reviewer

I don’t have an invoice or log in anymore. That’s why I’m annoyed that I’m being charged.

BN

Becca N.

Not easy to follow up with customer without doing some digging on the timetap website to change an appointment, especially if customer puts in wrong phone number, no email, wrong address etc.

MD

Mike D.

Cons

Sometimes my customer reviews disappear from the site which is annoying. My client have contacted me at time to say they were not able to book as the site was not allowing it for some reason.

JW

Jade W.

It's VERY annoying that we have to renew the free version manually on a monthly basis. This was forgotten the first couple of months, which caused issues with the widget on the website.
AvatarImg

Senne T.

I found I was unable to resent a confirmation email to a client, may be me, but I could not find a way through their booking to resend so had to PDF print their ticket and send via normal email.

DH

David H.

  • Vendor responds to reviews
  • Last review7 days ago
  • Vendor responds to reviews
  • Last review18 days ago

Key features

  • Total features52
  • API
  • Access Controls/Permissions
  • Activities Booking
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Attendance Tracking
  • Automated Scheduling
  • Availability Indicator
  • Availability Management
  • Barcode / Ticket Scanning
  • Before & After Pictures
  • Billing & Invoicing
  • Booking Management
  • Booking Notes
  • Booth Rental Management
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Call Reminders
  • Capacity Management
  • Check-in/Check-out
  • Class Management
  • Class Scheduling
  • Client Database
  • Client Management
  • Client Portal
  • Client Profiles
  • Communication Management
  • Confirmation/Reminders
  • Contact Database
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customer Mobile App
  • Customer Support
  • Customer Surveys
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Discount Management
  • Document Storage
  • Drag & Drop
  • Driver Scheduling
  • Electronic Payments
  • Email Management
  • Email Marketing
  • Email Reminders
  • Employee Management
  • Employee Scheduling
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Facility Scheduling
  • Faculty/Staff Management
  • For Barbershops
  • For Martial Arts
  • For Medical Spas
  • For Salons and Spas
  • For Yoga/Pilates Studios
  • Forms Management
  • Gift Card Management
  • Group Reservations
  • Group Scheduling
  • HIPAA Compliant
  • Invoice Management
  • Invoice Processing
  • Live Chat
  • Marketing Automation
  • Member Communication
  • Membership Management
  • Mobile Access
  • Mobile Alerts
  • Mobile Grooming
  • Multi-Language
  • Multi-Location
  • Multiple User Accounts
  • No-Show Tracking
  • On Call Scheduling
  • Online Booking
  • Online Classes
  • Online Payments
  • Online Registration
  • Parent/Student Portal
  • Patient Intake
  • Patient Records Management
  • Payment Processing
  • Payment Reminders
  • Performance Metrics
  • Physician Management
  • Point of Sale (POS)
  • Promotions Management
  • Rate Management
  • Ratings / Reviews
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Scheduling
  • Real-time Updates
  • Records Management
  • Recurring Appointments
  • Recurring/Subscription Billing
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Rescheduling
  • Reservations Management
  • Resource Scheduling
  • Room Booking
  • SMS Marketing
  • SMS Messaging
  • SMS Reminders
  • SOAP notes
  • SSL Security
  • Sales Reports
  • Scheduling
  • Search/Filter
  • Secure Data Storage
  • Self Check-in/Check-out
  • Self Service Portal
  • Service Catalog
  • Social Media Integration
  • Staff Management
  • Student Management
  • Surveys & Feedback
  • Team Calendars
  • Template Management
  • Third Party Booking
  • Third Party Integrations
  • Transaction History
  • Treatment Packages
  • Two-Way Communication
  • Wait List Management
  • Web Forms
  • Website Integration
  • Total features139
  • API
  • Access Controls/Permissions
  • Activities Booking
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Attendance Tracking
  • Automated Scheduling
  • Availability Indicator
  • Availability Management
  • Barcode / Ticket Scanning
  • Before & After Pictures
  • Billing & Invoicing
  • Booking Management
  • Booking Notes
  • Booth Rental Management
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Call Reminders
  • Capacity Management
  • Check-in/Check-out
  • Class Management
  • Class Scheduling
  • Client Database
  • Client Management
  • Client Portal
  • Client Profiles
  • Communication Management
  • Confirmation/Reminders
  • Contact Database
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customer Mobile App
  • Customer Support
  • Customer Surveys
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Discount Management
  • Document Storage
  • Drag & Drop
  • Driver Scheduling
  • Electronic Payments
  • Email Management
  • Email Marketing
  • Email Reminders
  • Employee Management
  • Employee Scheduling
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Facility Scheduling
  • Faculty/Staff Management
  • For Barbershops
  • For Martial Arts
  • For Medical Spas
  • For Salons and Spas
  • For Yoga/Pilates Studios
  • Forms Management
  • Gift Card Management
  • Group Reservations
  • Group Scheduling
  • HIPAA Compliant
  • Invoice Management
  • Invoice Processing
  • Live Chat
  • Marketing Automation
  • Member Communication
  • Membership Management
  • Mobile Access
  • Mobile Alerts
  • Mobile Grooming
  • Multi-Language
  • Multi-Location
  • Multiple User Accounts
  • No-Show Tracking
  • On Call Scheduling
  • Online Booking
  • Online Classes
  • Online Payments
  • Online Registration
  • Parent/Student Portal
  • Patient Intake
  • Patient Records Management
  • Payment Processing
  • Payment Reminders
  • Performance Metrics
  • Physician Management
  • Point of Sale (POS)
  • Promotions Management
  • Rate Management
  • Ratings / Reviews
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Scheduling
  • Real-time Updates
  • Records Management
  • Recurring Appointments
  • Recurring/Subscription Billing
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Rescheduling
  • Reservations Management
  • Resource Scheduling
  • Room Booking
  • SMS Marketing
  • SMS Messaging
  • SMS Reminders
  • SOAP notes
  • SSL Security
  • Sales Reports
  • Scheduling
  • Search/Filter
  • Secure Data Storage
  • Self Check-in/Check-out
  • Self Service Portal
  • Service Catalog
  • Social Media Integration
  • Staff Management
  • Student Management
  • Surveys & Feedback
  • Team Calendars
  • Template Management
  • Third Party Booking
  • Third Party Integrations
  • Transaction History
  • Treatment Packages
  • Two-Way Communication
  • Wait List Management
  • Web Forms
  • Website Integration

Integrations

  • Total integrations4
  • Constant Contact
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Meta for Business
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WordPress
  • Xero
  • Zapier
  • Zendesk
  • Total integrations26
  • Constant Contact
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Meta for Business
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WordPress
  • Xero
  • Zapier
  • Zendesk