App comparison
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TRACX
SaaS social media and customer experience optimization tool
TRACX Alternatives & Competitors (2026)
Top 10 free alternatives
Pipedrive
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based CRM solution for salespeople
Value for money
Starting price
Functionality
Offline Form
5/5
Online Forms
5/5
Inbox Management
5/5
Top Features
Customer Experience Management
N/A
Customizable Questions
N/A
Ratings/Reviews
N/A
Typeform
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Build forms at the drop of a prompt
Value for money
Starting price
Functionality
Lead Generation
5/5
Employee Onboarding
5/5
Workflow Management
5/5
Top Features
Customer Database
N/A
NPS of Employees
N/A
Text Analysis
N/A
Sogolytics
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer and employee experience management platform.
Value for money
Starting price
Functionality
Feedback Management
5/5
URL Customization
5/5
Multi-Language
5/5
Top Features
Access Controls/Permissions
N/A
NPS of Customers
N/A
SSL Security
N/A
Custify
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer success solution for SaaS businesses
Value for money
No pricing info
Starting price
Functionality
Survey/Poll Management
5/5
Customizable Templates
5/5
Real-Time Data
5/5
Top Features
Access Controls/Permissions
N/A
Dashboard
N/A
Tagging
N/A
SumUp
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
POS and payments processing software
Value for money
Starting price
Functionality
Promotions Management
5/5
Billing & Invoicing
5/5
Restaurant POS
5/5
Top Features
Search/Filter
N/A
Trend Analysis
N/A
SSL Security
N/A
Weave
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer communication and appointment scheduling solution
Value for money
Starting price
Functionality
Communication Management
5/5
File Sharing
5/5
Call Transfer
5/5
Top Features
NPS of Employees
N/A
Access Controls/Permissions
N/A
NPS of Customers
N/A
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Online survey & questionnaire tool
Value for money
Starting price
Functionality
Process/Workflow Automation
5/5
Alerts/Notifications
5/5
Survey/Poll Management
5/5
Top Features
Ratings/Reviews
N/A
Customer Database
N/A
NPS of Employees
N/A
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All-in-one management solution built for small business
Value for money
Starting price
Functionality
SMS Messaging
5/5
Customer Engagement
5/5
Chat/Messaging
5/5
Top Features
Survey/Poll Management
N/A
Alerts/Notifications
N/A
Customizable Forms
N/A
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Aill-in-one customer support software with AI features
Value for money
Starting price
Functionality
Performance Metrics
5/5
Real-time Conversations
5/5
One-to-One Messaging
5/5
Top Features
Ratings/Reviews
N/A
Customizable Questions
N/A
NPS of Employees
N/A
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Create customer journey maps, personas & impact maps online
Value for money
Starting price
Functionality
Drag & Drop
5/5
User Research Analysis
5/5
User Journeys
5/5
Top Features
Reporting & Statistics
N/A
Text Analysis
N/A
Reporting/Analytics
N/A
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Turn feedback into growth with Survio.
Value for money
Starting price
Functionality
Multiple Question Types
5/5
Visual Analytics
5/5
Third-Party Integrations
5/5
Top Features
CRM
N/A
Customer Experience Management
N/A
Text Analysis
N/A
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer-driven product management system
Value for money
Starting price
Functionality
Visual Workflow Management
5/5
Kanban Board
5/5
Strategic Planning
5/5
Top Features
Text Analysis
N/A
CRM
N/A
Customer Experience Management
N/A
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Product usage & behavior data capture
Value for money
No pricing info
Starting price
Functionality
Feedback Management
5/5
NPS of Customers
5/5
Heatmaps
5/5
Top Features
SSL Security
N/A
Customizable Forms
N/A
Ratings/Reviews
N/A
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Reputation management solution for multi-location businesses
Value for money
No pricing info
Starting price
Functionality
Negative Feedback Management
5/5
Brand Tracking
5/5
Survey/Poll Management
5/5
Top Features
Customizable Forms
N/A
Access Controls/Permissions
N/A
Customer Database
N/A
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Make every experience count.
Value for money
No pricing info
Starting price
Functionality
Employee Management
N/A
Multi-Channel Attribution
N/A
Event Scheduling
N/A
Top Features
NPS of Employees
N/A
Customer Experience Management
N/A
NPS of Customers
N/A
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
E-Commerce personalization suite
Value for money
Starting price
Functionality
API
N/A
Recommendations
N/A
Abandoned Cart Saver
N/A
Top Features
Data Visualization
N/A
Real-Time Notifications
N/A
Reporting & Statistics
N/A
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Data finds purpose with Squirro
Value for money
No pricing info
Starting price
Functionality
Knowledge Base Management
5/5
Full Text Search
5/5
Document Management
5/5
Top Features
Customizable Forms
N/A
Dashboard
N/A
Real-Time Notifications
N/A
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Feedback Text Categorizer
Value for money
Starting price
Functionality
Email Marketing
N/A
Predictive Modeling
N/A
Commenting/Notes
N/A
Top Features
NPS of Customers
N/A
Reporting & Statistics
N/A
Search/Filter
N/A
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
The leader in agentic digital analytics for the enterprise.
Value for money
Starting price
Functionality
Conversion Tracking
N/A
Behavior Tracking
N/A
Multi-Channel Data Collection
N/A
Top Features
NPS of Customers
N/A
Reporting & Statistics
N/A
SSL Security
N/A
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Multi-channel Net Promoter Score (NPS) survey software
Value for money
Starting price
Functionality
Email Management
N/A
Data Analysis Tools
N/A
Negative Feedback Management
N/A
Top Features
Real-Time Notifications
N/A
Access Controls/Permissions
N/A
Alerts/Notifications
N/A