App comparison
Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.
GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Our commitment
Independent research methodology
Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
Verified user reviews
GetApp maintains a proprietary database of millions of in-depth, verified user reviews across thousands of products in hundreds of software categories. Our data scientists apply advanced modeling techniques to identify key insights about products based on those reviews. We may also share aggregated ratings and select excerpts from those reviews throughout our site.
Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.
How GetApp ensures transparency
GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.
TRACX
SaaS social media and customer experience optimization tool
Last updated: March 2026
TRACX Alternatives & Competitors (2026)
Top 10 free alternatives
Value for money
Starting price
Functionality
Activity Dashboard
4.6/5
Anonymous Feedback
4.6/5
API
4.5/5
Top Features
CRM
N/A
Customer Database
N/A
Customer Experience Management
N/A
Value for money
Starting price
Functionality
Customer Database
4.8/5
Customer Experience Management
4.4/5
API
4.4/5
Top Features
Access Controls/Permissions
N/A
CRM
N/A
Customizable Branding
N/A
Value for money
Starting price
Functionality
Customer History
5/5
Activity Dashboard
4.8/5
Feedback Management
4.7/5
Top Features
Access Controls/Permissions
N/A
Alerts/Notifications
N/A
Customer Database
N/A
Value for money
Starting price
Functionality
Action Management
4.7/5
Activity Dashboard
4.7/5
Access Controls/Permissions
4.5/5
Top Features
CRM
N/A
Customer Database
N/A
Customer Experience Management
N/A
Value for money
No pricing info
Starting price
Functionality
API
5/5
CRM
5/5
Customizable Templates
5/5
Top Features
Activity Dashboard
N/A
Customer Database
N/A
Customizable Branding
N/A
Value for money
Starting price
Functionality
API
4.9/5
Access Controls/Permissions
4.4/5
Activity Dashboard
4.3/5
Top Features
CRM
N/A
Customer Database
N/A
Customer Experience Management
N/A
Value for money
Starting price
Functionality
Account Management
5/5
Agent Interface
4.8/5
Activity Tracking
4.7/5
Top Features
CRM
N/A
Customer Database
N/A
Customer Experience Management
N/A
Value for money
No pricing info
Starting price
Functionality
Activity Tracking
4.6/5
Activity Dashboard
4.5/5
Appointment Management
4.4/5
Top Features
Access Controls/Permissions
N/A
CRM
N/A
Customer Database
N/A
Value for money
No pricing info
Starting price
Functionality
360 Degree Feedback
5/5
Benchmarking
5/5
Access Controls/Permissions
3/5
Top Features
CRM
N/A
Customer Database
N/A
Customer Experience Management
N/A
Value for money
No pricing info
Starting price
Functionality
AI/Machine Learning
5/5
AI Writing Assistant
5/5
Activity Dashboard
4.7/5
Top Features
CRM
N/A
Customer Database
N/A
Customer Experience Management
N/A
Value for money
Starting price
Functionality
Account Management
5/5
Archiving & Retention
4.6/5
Activity Dashboard
4.6/5
Top Features
Access Controls/Permissions
N/A
CRM
N/A
Customer Database
N/A
Value for money
Starting price
Functionality
Annotations
5/5
Activity Dashboard
4.8/5
Activity Tracking
4.7/5
Top Features
CRM
N/A
Customer Database
N/A
Customer Experience Management
N/A
Value for money
Starting price
Functionality
Activity Dashboard
4.9/5
Alerts/Notifications
4.5/5
Activity Tracking
4.4/5
Top Features
CRM
N/A
Customer Database
N/A
Customer Experience Management
N/A
Value for money
No pricing info
Starting price
Functionality
Campaign Management
5/5
Activity Tracking
N/A
AI/Machine Learning
N/A
Top Features
CRM
N/A
Customer Database
N/A
Customer Experience Management
N/A
Value for money
Starting price
Functionality
Alerts/Notifications
5/5
Customizable Reports
5/5
Activity Dashboard
4.9/5
Top Features
Access Controls/Permissions
N/A
Customer Database
N/A
Customer Experience Management
N/A
Value for money
Starting price
Functionality
Alerts/Notifications
4.7/5
Anonymous Feedback
4.6/5
API
4.5/5
Top Features
Access Controls/Permissions
N/A
CRM
N/A
Customer Database
N/A
Value for money
Starting price
Functionality
API
4/5
Alerts/Notifications
3/5
Activity Tracking
N/A
Top Features
CRM
N/A
Customer Database
N/A
Customer Experience Management
N/A
Value for money
Starting price
Functionality
A/B Testing
5/5
Campaign Management
5/5
API
4.6/5
Top Features
Activity Dashboard
N/A
CRM
N/A
Customer Database
N/A
Value for money
Starting price
Functionality
Activity Dashboard
5/5
Anonymous Feedback
4/5
A/B Testing
N/A
Top Features
Alerts/Notifications
N/A
CRM
N/A
Customer Database
N/A
Value for money
Starting price
Functionality
Activity Dashboard
5/5
Access Controls/Permissions
4.6/5
Activity Tracking
4.5/5
Top Features
CRM
N/A
Customer Database
N/A
Customer Experience Management
N/A