App comparison
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TRACX
SaaS social media and customer experience optimization tool
Last updated: September 2026
TRACX Alternatives & Competitors (2026)
Top 10 free alternatives
Birdeye
Cloud-based agentic marketing for multi-location brands
Value for money
No pricing info
Starting price
Functionality
Activity Dashboard
4.8/5
Activity Tracking
4.5/5
2-Way Messaging
4/5
Top Features
Alerts/Notifications
N/A
CRM
N/A
Customer Database
N/A
SurveyMonkey
Online survey and feedback collection platform
Value for money
Starting price
Functionality
Anonymous Feedback
4.7/5
Activity Dashboard
4.6/5
API
4.5/5
Top Features
CRM
N/A
Customer Database
N/A
Customer Experience Management
N/A
Zoho Survey
Cloud-based tool for creating and manging surveys
Value for money
Starting price
Functionality
Alerts/Notifications
5/5
Customizable Reports
5/5
Activity Dashboard
4.9/5
Top Features
Access Controls/Permissions
N/A
Customer Database
N/A
Customer Experience Management
N/A
Value for money
Starting price
Functionality
Action Management
4.8/5
Activity Dashboard
4.6/5
Access Controls/Permissions
4.5/5
Top Features
CRM
N/A
Customer Database
N/A
Customer Experience Management
N/A
Value for money
Starting price
Functionality
Customer Database
4.8/5
Customer Experience Management
4.4/5
API
4.4/5
Top Features
Access Controls/Permissions
N/A
CRM
N/A
Customizable Branding
N/A
Value for money
Starting price
Functionality
API
4.7/5
Activity Dashboard
4.5/5
Access Controls/Permissions
4.4/5
Top Features
CRM
N/A
Customer Database
N/A
Customer Experience Management
N/A
Value for money
Starting price
Functionality
Alerts/Notifications
4.7/5
Anonymous Feedback
4.6/5
API
4.5/5
Top Features
CRM
N/A
Customer Database
N/A
Customer Experience Management
N/A
Value for money
Starting price
Functionality
API
5/5
Customer Experience Management
5/5
360 Degree Feedback
4.9/5
Top Features
Access Controls/Permissions
N/A
Customer Database
N/A
Customizable Branding
N/A
Value for money
Starting price
Functionality
Annotations
5/5
Activity Dashboard
4.8/5
Activity Tracking
4.7/5
Top Features
CRM
N/A
Customer Database
N/A
Customer Experience Management
N/A
Value for money
Starting price
Functionality
Access Controls/Permissions
4/5
360 Degree Feedback
N/A
A/B Testing
N/A
Top Features
CRM
N/A
Customer Database
N/A
Customer Experience Management
N/A
Value for money
Starting price
Functionality
Activity Dashboard
5/5
Access Controls/Permissions
4.6/5
Activity Tracking
4.5/5
Top Features
CRM
N/A
Customer Database
N/A
Customer Experience Management
N/A
Value for money
No pricing info
Starting price
Functionality
Campaign Management
5/5
Activity Tracking
N/A
AI/Machine Learning
N/A
Top Features
CRM
N/A
Customer Database
N/A
Customer Experience Management
N/A
Value for money
No pricing info
Starting price
Functionality
360 Degree Feedback
5/5
Benchmarking
5/5
Access Controls/Permissions
3/5
Top Features
CRM
N/A
Customer Database
N/A
Customer Experience Management
N/A
Value for money
Starting price
Functionality
A/B Testing
5/5
Campaign Management
5/5
API
4.6/5
Top Features
Activity Dashboard
N/A
CRM
N/A
Customer Database
N/A
Value for money
No pricing info
Starting price
Functionality
API
4.4/5
Access Controls/Permissions
4.4/5
Alerts/Notifications
4/5
Top Features
CRM
N/A
Customer Database
N/A
Customer Experience Management
N/A
Value for money
Starting price
Functionality
Access Controls/Permissions
5/5
Anonymous Feedback
5/5
API
5/5
Top Features
CRM
N/A
Customer Database
N/A
Customer Experience Management
N/A
Value for money
No pricing info
Starting price
Functionality
Access Controls/Permissions
4/5
API
4/5
360 Degree Feedback
N/A
Top Features
CRM
N/A
Customer Database
N/A
Customer Experience Management
N/A
Value for money
Starting price
Functionality
Complaint Monitoring
5/5
360 Degree Feedback
N/A
Action Management
N/A
Top Features
Access Controls/Permissions
N/A
Alerts/Notifications
N/A
CRM
N/A
Value for money
Starting price
Functionality
Customizable Forms
5/5
Customizable Branding
4.8/5
Activity Dashboard
4.8/5
Top Features
CRM
N/A
Customer Database
N/A
Customizable Questions
N/A
Value for money
No pricing info
Starting price
Functionality
Ad hoc Analysis
5/5
Customizable Reports
4/5
Ad hoc Analysis
N/A
Top Features
Access Controls/Permissions
N/A
Activity Dashboard
N/A
CRM
N/A