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UMAI Logo

Restaurant management system for hospitality businesses

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UMAI - 2026 Pricing, Features, Reviews & Alternatives

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UMAI overview

What is UMAI?

UMAI is a restaurant management system designed to streamline operations and enhance guest experiences across various hospitality establishments. The platform offers sophisticated reservation management capabilities including real-time inventory tracking, customizable booking widgets, and flexible table management with drag-and-drop functionality. Restaurant operators can optimize seating arrangements through smart table combinations and turn time adjustments, effectively maximizing revenue potential while reducing no-shows through automated reminders, pre-order payment options, and guest confirmation systems.

The system extends beyond basic reservation management to provide robust guest experience enhancement tools that enable establishments to deliver personalized service. UMAI incorporates detailed guest profiles, feedback collection, reputation management, and communication tools that help restaurants build stronger relationships with their clientele. The analytics and insights feature provides operators with actionable data on performance metrics, allowing for informed business decisions and operational improvements. Queue management and table efficiency tools further streamline front-of-house operations, reducing wait times and improving overall service delivery.

Starting price

80per user /
per month

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UMAI’s user interface

Ease of use rating:

UMAI reviews

Overall rating

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No reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
Rating distribution

5

4

3

2

1

0

0

0

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UMAI's features

Access controls/permissions
Activity dashboard
Alerts/Notifications
Availability management
Billing & invoicing
Booking management
Booking notes
Calendar management
Calendar sync
CRM
Customer database
Customer history
Customer support
Customizable branding
Customizable templates
Email templates
Group reservations
Inventory management
Mobile access
Multi-Language
Multi-Location
Online booking
Payment processing
Ratings/Reviews
Real-Time updates
Reminders
Reporting/Analytics
Room booking
SMS messaging
Social media integration
Third party booking
Third-Party integrations

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UMAI pricing

Value for money rating:

Starting from

80

/user

Per month

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about UMAI price and value

Value for money rating:

UMAI support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Phone Support
24/7 (Live rep)
Knowledge Base
Chat

Training options

In Person
Live Online
Videos

UMAI FAQs

Q. What type of pricing plans does UMAI offer?

UMAI has the following pricing plans:
Starting from: $80.00/month
Pricing model: Subscription

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Q. Who are the typical users of UMAI?

UMAI has the following typical customers:
Mid Size Business, Small Business


Q. What languages does UMAI support?

UMAI supports the following languages:
English, Danish, Estonian, French, German, Indonesian, Portuguese, Russian, Spanish


Q. Does UMAI support mobile devices?

UMAI supports the following devices:
Android, iPad, iPhone


Q. Does UMAI offer an API?

No, UMAI does not have an API available.


Q. What level of support does UMAI offer?

UMAI offers the following support options:
Email/Help Desk, Phone Support, 24/7 (Live rep), Knowledge Base, Chat

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