Rezdy is based on a flat monthly fee. There is a price for any business size, based on bookings volume and features, so you can decide the best plan for your business. Rezdy is commission free. We do NOT charge a percentage on each bookings. No credit card required and no locked-in contract.
We have now had REZDY as our online booking system for 12 months and appreciate everyday this decision to go with REZDY - the system is easy to use for us and our client sand looks fantastic and professional AND The REZDY team are always there on the end of the phone when we need help.
Pros: Overseas people can book directly before they visit Oz. The bookings come in while we sleep and it ads another convenient service to our customers
Cons: The system just flows
The Rezdy system (recommended by another tour operator) is much more suited to my tour company than the previous system I was using. I have multiple tour options all travelling on one bus. The system automatically adjusts the availability for all the options as people book, so I'm never overbooked and I don't have to adjust availability myself manually. That's the best feature for me, but overall, once I got the hang of the back end, I find it has many useful features and is user-friendly. And it looks good on my site, which is important. Plus there's good support from the company.
Pros: The features are ideal for my business and easy to use. They have covered everything I need in a system in terms of availability, and personalise the system.
Cons: None that I can think of.
Our surf school had a recurring problem. After organising staff and equipment for the day ahead, our customers would often cancel last-minute, or just not turn up at all. We lose money when people don’t turn up, because we might expect 10 students, but only 6 show up, but there are 2 coaches waiting. Now we are using Rezdy and have a cancellation policy in place, when money has come out of the customer’s account or in holding, they’ll definitely turn up or at least give you enough notice so that you can adjust your staffing levels.
Pros: Another handy benefit is being genuinely mobile. I can now spend more time out at the beach doing what he loves, because I can easily access Rezdy from my Tablet when I need to.
Cons: At first it seemed really daunting and technical. But after I got a demonstration I saw that it’s actually really straightforward. I like being able to program my own lessons, times and beaches. It’s just a basic, simple approach.
Rezdy was recommended to me by another tour operator who recently signed up, so I started the free trial. I saw that it had a backend appropriate for tour operators, so I ended up buying it.
Pros: I’ve actually been able to keep costs steady as my business has grown because Rezdy has a set amount that’s charged each month. The last booking system operated on a percentage of overall sales.
Cons: The biggest challenge in shifting from one booking system to another is having the faith that you would be able to do it smoothly, and that the new system would operate in a way you hoped and heard it would.
We set this up in November 2012. It fulfilled all my needs and the pricing felt right, it was something that I could work with. The other systems I looked at would cost thousands to set up. To try to do all the things that Rezdy does for us wouldn’t have been financially viable at all.
Pros: Since we’ve had it up I’ve probably only done 4 bookings over the phone. Nowadays I just pop the answering machine on and all the bookings come through Rezdy.
Cons: I wasn't sure about paying monthly. but I did the math and I like the straight flat fee instead of having to pay every time someone makes a booking. Paying commission for a software is not a viable model.
Its's simple to set-up, customisable, looks great and so easy for our customers to book online!
Pros: I love the participant manifest, I can access it with my mobile device, so I don't need to print it on the morning and write down the information on a paper.
Cons: When I signed up 18 months ago the plugins were not available so it took me some time to integrate to my website. Since then, we guys at Rezdy have developed a lots of widgets and plugins so it take 10 minutes to go live... really.
I have been looking and testing hundreds of booking software and only Rezdy works for my business.
Have been using the free version of Rezdy and it's pretty good.
Pros: Spoke to the customer service team - very friendly and helpful. The app works fine. Seems very simple, which is good. You do not have to spend time learning things.
Cons: Was hard to get all the info from their website. But the customer service team was really good, so that was okay.
I chose to try Rezdy, because it seemed like the simplest and most straightforward option. I needed a reservation system, but don't have the time or manpower to spend hours using one.
Pros: Rezdy was as simple to use as they claimed. I was able to set up a free trial account, load my tours and integrate it with my website in about 30 minutes. From here everything was clean and intuitive, no dramas.
Cons: Rezdy was great for me but other users may need more features. Also the community page has many articles, but no users.
Below are some frequently asked questions for Rezdy.
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