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Rezdy Logo
Rezdy

Tours & activities online booking and distribution platform

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Rezdy Pricing, Features, Reviews and Alternatives

Rezdy product overview

Price starts from

49

Per month

Flat Rate

What is Rezdy?

Rezdy is the world’s leading online booking and distribution platform, powering the Experiences Industry. In operation since 2011 and now in over 130 countries, Rezdy helps tours, activities & attraction providers and resellers get more online bookings.

Key benefits of using Rezdy

Highly competitive & flexible pricing plans
Choose our most popular plan for just $0 USD per month subscription + 3% booking fee OR $99 USD per month subscription + 1.9% booking fee OR speak to our team to explore a tailor made option - we can suit all needs!

Full control
Your data is safe and will never be shared. Your customer lists are yours alone - to nurture, retarget, promote and upsell to. You own your data, your branding, your website and your customer relationships - everything!

Largest reseller network
Managed through one simple platform, we connect you to more global and local distribution channels than anyone else in the industry. From OTAs to the local hotel, and even other activity providers in your local area.

Excellent local support
Support when you want it, how you want it via email, phone or live chat. What’s more? Access our extensive library of on-demand guides, video tutorials and more.

Freedom
No lock-in contracts & pay by the month. No limit on users, products, bookings or reseller connections.

Flexible booking pricing
Keep your offer competitive and your cash flowing as demand fluctuates, with full control when and whether you absorb or pass on or split booking fees.

Trusted by 1000s
In operation for over 10 years in over 130 countries, Rezdy helps 1000s of tours, activities & attraction providers and resellers get more online bookings.

Top-rated by users
Our platform is user-friendly & intuitive, rated 4.6/5 based on Capterra reviews. We also won Capterra’s Best Ease of Use award & top 20 global reservation platforms.

Independent & growing our products
We’re independent & unbiased, with distribution expertise, strong partner relations and award-winning connectivity. We’re also making substantial investment in our products: expanding our booking software operational features and digital booking solutions as well as advancing our channel management to enable more dynamic capabilities and seamless management across multiple sales channels.

Easy & fast switch
Switching any service provider can seem like hard work & potentially risky so instead, we hang on to tools & services we know aren’t great, paying more fees than we know we should. It’s time! Let us help you make the switch to Rezdy today: easy to switch to with zero downtime in bookings, free set up, dedicated onboarding team and getting you live in only 2-3 weeks!

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Chat
Phone Support
FAQs/Forum
Knowledge Base
24/7 (Live rep)

Training options

Webinars
Videos
Live Online
In Person
Documentation

Rezdy pricing information

Value for money

4.2

/5

206

Starting from

49

Per month

Flat Rate

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Rezdy features

Functionality

4.4

/5

206

Total features

62

5 categories

Most valued features by users

Reporting/Analytics
Reporting & Statistics
Third Party Integrations
API
Activity Dashboard
Alerts/Notifications
Data Import/Export
Mobile Access

Functionality contenders

Rezdy users reviews

Overall Rating

4.6

/5

206

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.6/10
Rating distribution

5

4

3

2

1

151

36

9

6

4

Pros
It has a great user interface as well as good automation, customer templates and great API. Good for scheduled activities.
No glitches, no hacks, and runs just very very smoothly. The monthly updating is essential to improve it & keep the quality at a top industry best standard.
Ease of use, format of information is really good. Adding tours or cloning tours and alterations is great.
Cons
I would prefer a flat monthly fee. Some of the fields are missing from the reports which is frustrating.
Lack of customer service. Malfunctioning software.
But the not good part is the lack of payment integration with the Brazilian market.

Overall rating contenders

Overall Rating

Rezdy for online reservations on your website

Reviewed 2 years ago

Transcript

Michael: Hi, I'm Michael, and I work in the tourism industry and I give Rezdy five out of five stars....

MB
AvatarImg

Mario B.

Director

Hospitality, 1-10 employees

Review source

Overall Rating

Best Sofware for Activity Operator

Reviewed 2 years ago

Transcript

Mario B.: Hello. My name is Mario. I'm the director of a small boutique tour operator, and we are in...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Very Good Software bad support

Reviewed 4 years ago

Overall: we have a serious situation going on, and it seems they couldn't care less. It is jeopardizing the entire company. We had to build a task force on a Sunday to try to organize things manually to minimize all the problems caused by the system.

Pros

It is a very complete solution for tours and activities. Once you understand how it works, it is a very good way to prepare your company for growth.

Cons

We warned Rezdy many times about a problem when Brazil should get into Daylight Saving Time. The Brazilian government stated that in 2019 the DST would be postponed in 2 weeks. Sessions had wrong times and iit would not be available in Expedia for the same reason. The support team used to be very attentive to our demands, but there has been a sudden change in behavior lately. We are a big company with...

Vendor response

Hello there Leo, Thank you so much for your feedback. I am sorry you had such a difficult with your daylight savings time changes. I'm sure that has been a challenge. Unfortunately, most of this was something that was out of our hands and was due to your government making those changes to their process. We had bubbled your urgent request up to our dev team but much of the issue was due to the...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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A good solution for small-mid companies

Reviewed a month ago

In general, the experience is good: the only thing is that I cannot change some words in the Spanish interface, and the product descriptions could have more fields, but in general, it fulfills its purpose well. Its integration with Stripe is very good, which does not make it necessary to enter to the platform for the issue of refunds.

Pros

I come form Bókun: Rezdy is more flexible customizing reservation options. We are a Travel Agency creating our own products with very local providers, and sometimes we have events tickets, train tickets, hotels, and we mix it together... at the moment, Rezdy solve each of my issues.

Cons

As I said, we come from Bókun... I miss a lot the online site creator (wich is a Duda white label integration). Rezdy with this will be unbeateable for me!

Vendor response

Hi Alfredo, We're delighted to see that our software has been able to assist your business in achieving flexible customizable reservation options. Thank you for taking the time to leave your valuable review. Kind regards, Customer Care team

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Good system although with problems that are not solved over time

Reviewed a month ago

If you have a company with many products and you need to load availability by time slots of 1h or 2h each product... this reservation system is not your best option.

Pros

It is a very complete system that covers all the possibilities of reservation and integrations... although with unacceptable errors for its price. It has a good dashboard for managing your company. Also highlight the integration with Zapier.

Cons

You can ask for that price and it would be paid with pleasure if everything worked perfectly... but it's not the case... I'm going to name the main mistakes what i found in my case: 1.- Rezdy has problems integrating payments on website through the API with Stripe since Rezdy was not compatible with the European SCA regulations. 2.- The opening and closing of product availability is much easier to...

Vendor response

Dear Xus, Thank you for taking the time to provide us with this valuable feedback. This is all very helpful to us to continue to make improvements and I will make sure this is forwarded to the right teams. Kind Regards Hemant Malhotra Global Customer Operations Manager

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Implementing Rezdy is the best decision we ever made

Reviewed 2 months ago

Massive reduction in time spent on bookings management, I would say upward of 90%. This results in massive savings in money of course. By automating our booking process we have also (almost) completely eliminated mistakes with bookings. No more double-bookings, incorrect names etc. In over 7 years of using Rezdy we haven't had a single booking mistake.

Pros

Ability to automate bookings and payment. Once set up to our needs, it is almost completely hands-off. Things like payment reminders make management of bookings so much simpler.

Cons

It really needs multi-currency support, ie. that tour operators can price tours in different countries in local currency.

Vendor response

Hi Kenneth, we're thrilled to see that our booking system has been able to reduce your booking management by upwards of 90% - saving you time and money! Thank you for taking the time to provide us with your valuable feedback, we really appreciate this. Kind regards, Customer care team

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

The best B2B tour booking software

Reviewed 2 years ago

We used Rezdy both directly and through an API for booking tours. The API bookings were done through our web app and the direct ones were done by our agents. In both cases, the bookings went through without any issues. Rezdy was one of the rare booking systems that we used that we did not have any issues using. I would definitely recommend Rezdy to everyone who wants to have a beautiful and working tour booking software. Additionally, Rezdy comes with a marketplace where you can easily find operators you want to use, eliminating the need of doing much research on that end.

Pros

It is incredibly well made. Unlike most of the tour booking software out there, Rezdy is easy to set up, navigate, and use. The user interface is polished, the booking process is simple and straightforward, and the API is very well documented.

Cons

The only drawback for me was the price, but seeing how well made Rezdy is, I can understand that the price would be high.

Vendor response

Dear Antonio, Many thanks for taking the time to provide us with your valuable feedback, we really appreciate this. Kind Regards Hemant Malhotra Global Customer Operations

Rezdy FAQs and common questions

Q. What type of pricing plans does Rezdy offer?

Rezdy has the following pricing plans:
Starting from: $49.00/month
Pricing model: Free, Subscription
Free Trial: Available


Q. Who are the typical users of Rezdy?

Rezdy has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does Rezdy support?

Rezdy supports the following languages:
English


Q. Does Rezdy support mobile devices?

Rezdy supports the following devices:
Android, iPad, iPhone


Q. Does Rezdy offer an API?

Yes, Rezdy has an API available for use.


Q. What other apps does Rezdy integrate with?

Rezdy integrates with the following applications:
Zapier, Smartwaiver, WordPress, Mailchimp, Xero


Q. What level of support does Rezdy offer?

Rezdy offers the following support options:
Email/Help Desk, Chat, Phone Support, FAQs/Forum, Knowledge Base, 24/7 (Live rep)

Common Rezdy comparisons

Rezdy logo
TravelWorks logo
RezdyvsTravelWorks

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