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Rezdy Logo
Rezdy
4.6
(227)

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Tours & activities online booking and distribution platform

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(32)

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Rezdy Pricing, Features, Reviews and Alternatives

Rezdy product overview

Price starts from

49

Per month

Other

What is Rezdy?

Rezdy is the world’s leading online booking and distribution platform, powering the Experiences Industry. In operation since 2011 and now in over 130 countries, Rezdy helps tours, activities & attraction providers and resellers get more online bookings.

Key benefits of using Rezdy

Highly competitive & flexible pricing plans
Choose our most popular plan for just $0 USD per month subscription + 3% booking fee OR $99 USD per month subscription + 1.9% booking fee OR speak to our team to explore a tailor made option - we can suit all needs!

Full control
Your data is safe and will never be shared. Your customer lists are yours alone - to nurture, retarget, promote and upsell to. You own your data, your branding, your website and your customer relationships - everything!

Largest reseller network
Managed through one simple platform, we connect you to more global and local distribution channels than anyone else in the industry. From OTAs to the local hotel, and even other activity providers in your local area.

Excellent local support
Support when you want it, how you want it via email, phone or live chat. What’s more? Access our extensive library of on-demand guides, video tutorials and more.

Freedom
No lock-in contracts & pay by the month. No limit on users, products, bookings or reseller connections.

Flexible booking pricing
Keep your offer competitive and your cash flowing as demand fluctuates, with full control when and whether you absorb or pass on or split booking fees.

Trusted by 1000s
In operation for over 10 years in over 130 countries, Rezdy helps 1000s of tours, activities & attraction providers and resellers get more online bookings.

Top-rated by users
Our platform is user-friendly & intuitive, rated 4.6/5 based on Capterra reviews. We also won Capterra’s Best Ease of Use award & top 20 global reservation platforms.

Independent & growing our products
We’re independent & unbiased, with distribution expertise, strong partner relations and award-winning connectivity. We’re also making substantial investment in our products: expanding our booking software operational features and digital booking solutions as well as advancing our channel management to enable more dynamic capabilities and seamless management across multiple sales channels.

Easy & fast switch
Switching any service provider can seem like hard work & potentially risky so instead, we hang on to tools & services we know aren’t great, paying more fees than we know we should. It’s time! Let us help you make the switch to Rezdy today: easy to switch to with zero downtime in bookings, free set up, dedicated onboarding team and getting you live in only 2-3 weeks!

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Chat
Phone Support
FAQs/Forum
Knowledge Base
24/7 (Live rep)

Training options

Webinars
Videos
Live Online
In Person
Documentation

Rezdy pricing information

Value for money

4.2

/5

227

Starting from

49

Per month

Other

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Rezdy features

Functionality

4.4

/5

227

Total features

64

5 categories

Most valued features by users

Reporting/Analytics
Third-Party Integrations
Activity Dashboard
Alerts/Notifications
API
Reporting & Statistics
Data Import/Export
Mobile Access

Functionality contenders

Rezdy users reviews

Overall Rating

4.6

/5

227

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.61/10
Rating distribution

5

4

3

2

1

167

38

11

6

5

Pros
It has a great user interface as well as good automation, customer templates and great API. Good for scheduled activities.
No glitches, no hacks, and runs just very very smoothly. The monthly updating is essential to improve it & keep the quality at a top industry best standard.
Ease of use, format of information is really good. Adding tours or cloning tours and alterations is great.
Cons
I would prefer a flat monthly fee. Some of the fields are missing from the reports which is frustrating.
Lack of customer service. Malfunctioning software.
But the not good part is the lack of payment integration with the Brazilian market.

Overall rating contenders

MB
AvatarImg

Mario B.

Director

Hospitality, 1-10 employees

Review source

Overall Rating

Best Sofware for Activity Operator

Reviewed 3 years ago

Transcript

Mario B.: Hello. My name is Mario. I'm the director of a small boutique tour operator, and we are in...

MO
AvatarImg

Michael O.

President

Food & Beverages, 1-10 employees

Review source

Overall Rating

Rezdy for online reservations on your website

Reviewed 3 years ago

Transcript

Michael: Hi, I'm Michael, and I work in the tourism industry and I give Rezdy five out of five stars....

AvatarImg
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Ricardo C.

Hospitality, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Greta software with a lot of functionalities

Reviewed 3 years ago

The experience has been grert. It has allowed us to keep our inventory organizes, our staff well planned in advance, and keeping track of our bookings while offering our clients an easy way to book (and pay) for their tours.

Pros

This software allows you to sell tours and activities to your clients, with a great design and even a simple website. It also allows you to reach a marketplace, synch to different OTAs and organize your agents. The software can seem a bit complex and intimidating at first, but once it is working you can do so much with it. The best feature is that it allows you to organize your team and resources in the back end.

Cons

It can be a bit intimidating to use it, but you have customer support and training before getting it running. There is one feature that still needs work and that's the net and rack rates for agents , but there's always room for improvement

Vendor response

Dear Ricardo, Many thanks for taking the time to provide us with your feedback, we really appreciate this. Kind Regards Hemant Malhotra Global Customer Operations Manager

RT
AvatarImg

Ruth T.

Airlines/Aviation, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Cuts down administration time

Reviewed 4 years ago

Has been a positive one. easy to work with - and certain staff members are willing to work through issues to get the end result or an alternative solution in how to tackle an issue.

Pros

Once the system is set up to your business requirements the daily administration time can be reduced considerably as a result. From an office where every booking was manually confirmed with an email personalised to the customer, the automated Rezdy system once installed and setup with live availability and "personalised" response template greatly reduced the daily administration requirements

Cons

As our business has a start time based on sunrise, we had a irregular weekly start time. That meant in our set ups for tour start times we still had to enter approx 50 tour sessions. .... and will need to do so every year. Very time consuming where a potentially "easy" fix could be set up by the software company based on start time - sunrise - altitude & longitude setting - X minutes before = tour start time.

AR
AvatarImg

Verified reviewer

Online Media,

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Not Ready For Big Companies.

Reviewed 8 years ago

Rezdy and I have a love hate relationship and unfortunate, more hate. Rezdy has a very complex, clunky, cumbersome product setup process and the worst checkout process in history of the internet. See Con section.

Pros

All the features I needed with some exceptions. Support is good. When tickets are submitted, good responses are given. Team is attentive to help you understand the system and fix bugs. Clean layout. A bright future with a few important changes.

Cons

Checkout flow must have been designed by a plumber. No offense to plumbers. During the busy summer rental season, my client would receive several calls, daily, with people that did not know how to checkout! Just search Rezdy support ticket number #205248418. Basically, it's a two step checkout. First you select the date, then click Confirm Availability. Then you click the date again, at which...

Vendor response

Dear Reviewer, Thank you for your comments. We have made some significant changes both in our plans and features in the past few years. You can check out our regular upgrades, improvements, and new features using the link below. https://support.rezdy.com/hc/en-us/categories/200238184-Product-News-and-Updates Kind regards Customer Care team

am
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ahmed m.

Individual & Family Services, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

Share this review:

italypass

Reviewed 4 years ago
Pros

very good but expensive ,it was better to make good offers and better prices and commission

Cons

You should organize events in the maine cities the world and make good market place for your suppliers and agents so they can meet each other and make good deals this for me will be amazing way and somthing new no one think about it

AJ
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Alvin Jason A.

Leisure, Travel & Tourism, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Rezdy: Streamlined and Effective

Reviewed 5 months ago

Overall, Rezdy continues to stand out as an exceptional reservation system for our needs. It seamlessly accommodates our company's requirements and consistently delivers the essential functions with remarkable efficiency.

Pros

Rezdy is incredibly user-friendly, offering reliable software that ensures accurate bookings. Tracking daily reservations is a breeze, and the management of reports is both excellent and efficient. Generating reports is also remarkably easy.

Cons

The mobile application lacks functionalities comparable to the web-based software. Additionally, the calendar management accurately records bookings and their details but doesn't make availabilities clear when viewing the calendar.

Vendor response

Hi Alvin, Thank you so much for taking the time to share your positive experience with Rezdy! We're delighted to hear that you find our platform streamlined and effective. It's fantastic to know that tracking daily reservations and managing reports have become a breeze for you. Your feedback is invaluable to us, and we acknowledge the room for improvement, particularly in the mobile application's...

Rezdy FAQs

Q. What type of pricing plans does Rezdy offer?

Rezdy has the following pricing plans:
Starting from: $49.00/month
Pricing model: Free, Subscription
Free Trial: Available | (No Credit Card required)


Q. Who are the typical users of Rezdy?

Rezdy has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does Rezdy support?

Rezdy supports the following languages:
English


Q. Does Rezdy support mobile devices?

Rezdy supports the following devices:
Android, iPad, iPhone


Q. Does Rezdy offer an API?

Yes, Rezdy has an API available for use.


Q. What other apps does Rezdy integrate with?

Rezdy integrates with the following applications:
authorize.net, PayPal, Zapier, Wherewolf, Smartwaiver, WordPress, Stripe, Google Pay, Google Calendar, Mailchimp, Xero, Google Sheets


Q. What level of support does Rezdy offer?

Rezdy offers the following support options:
Email/Help Desk, Chat, Phone Support, FAQs/Forum, Knowledge Base, 24/7 (Live rep)

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