Rezdy Pricing, Features, Reviews & Comparison of Alternatives

Rezdy Reviews

Rezdy

Tours and Activities Reservation made Easy!

4.1/5 (10 reviews)
3,484     961

   6 people use this

Rezdy Overview

Visual Calendar
See your product schedule and availability at a glance.
Display bookings in a daily, weekly, and monthly view.
Use labels to categorize your products.

Smart Dashboard
See an overview of your important information and updates.
See a summary of recent and upcoming events.
Control and access all your products.

Website integration and branding
Choose from a variety of options to connect your site to Rezdy so your customers feel like they never left your site.
Customisable plugins are easy to generate and integrate with your website.
You decide what and when is live on the site, giving you total control over your product list.
Maintain the unique look and feel of your website by selecting your Rezdy URL, colour schemes, logo and top banner.

Dynamic Packaging
Combine your products into collections to display as a package.
Your customers can then book all products in a package at once and pay instantly.

Coupon and Daily Deal Management
Add promotional discounts or integrate your products with daily deals.
Manage and track all your promotions so you can determine what works and when it works best.
Rich Image Gallery
Upload multiple photos of your product.
Showcase the best photos of the experience to convert your visits to customers.

Social media integration
Connect your site to social media sites, allowing your customers to share their experience with their friends.
Viral marketing is a fast and cost free way to increase your brand awareness and acquire new customers.

Regional settings and multi currency
Our booking system supports multi currency and multi language settings.
Create your site and product list in sync with your location.
Display and process payments in your local currency.

Web-based software
Access your reservation system anywhere at any time.
All you need is access to the Internet.
No need to worry about different operating systems, just using one computer or backing up files, its all done for you.

Up-sell optional services and merchandise
Define additional options for your customers.
Any of your products can be linked to additional services or merchandise that customers can purchase instantly.

Visitors tracking and agent referral
Easily identify bookings coming from agents and affiliates and distinguish them from bookings coming directly from your website.
Track, analyse and compare your reports.
Integrate your Google analytics tracking code.

Advanced reporting
Export and convert all information as a detailed spreadsheet report.
Use our reports to measure success and configure your business strategy.
Choose between on-demand or real-time bookings

On-demand reservations
On-demand reservations allow your customers to: send date requests to your dedicated email address, which you then check and book manually.
access detailed product information directly on your website and communicate with you via email.

Real-time bookings (Recommended)
Allow your customers to immediately check availability, book and pay on your website.
Send your customers an automated email to confirm their booking, so you don’t have to manually manage booking confirmations.
Eliminates the risk of overbooking by instantly updating your product’s availability.
Display the next available time in a situation where an activity is not available on the requested date.

Secure payments
Our secure payment gateway connects your booking form directly to your bank account.
Customer payment details are securely processed and stored.

Rezdy Screenshots (5)

Rezdy screenshot: agent-solutions1Rezdy screenshot: ipad-001Rezdy screenshot: mac-001Rezdy screenshot: agent-img-001Rezdy screenshot: agent-img-002

Specifications

Intended Users
Freelancers, Large Enterprises, Mid Size Business, Non Profits, Public Administrations, Small Business
Devices Supported
Mac, Windows, Web-based, Windows Phone, Mobile Web App
Supported Countries
Asia, Australia, Canada, China, Europe, Germany, India, Japan, Latin America, Middle-East and Africa, United Kingdom, United States
Supported Languages
Arabic, Chinese (Simplified), Chinese (Traditional), Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Taiwanese, Thai, Turkish, Ukrainian
Support Options
FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials

Rezdy Pricing

Starting from: $49.00/month
Pricing model: Freemium, Subscription
Free Trial: Available (No Credit Card required)

Rezdy is based on a flat monthly fee. There is a price for any business size, based on bookings volume and features, so you can decide the best plan for your business. Rezdy is commission free. We do NOT charge a percentage on each bookings. No credit card required and no locked-in contract.

Competitors Pricing

RentWorks

Pricing model: Subscription

Nitrogen

Starting from: $29.00/month
Pricing model: Subscription
Free Trial: Available (No Credit Card required)

Peek Pro Tour Operators

Pricing model: Freemium
Free Trial: Available (No Credit Card required)

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Regiondo Pro
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  • · Notifications via email and text message after every booking
  • · Online-calendar including all bookings and appointments
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Regiondo ProCustomer Management
Planyo
  • · Accept bookings in 27 languages, backend in 6 languages
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Key Features of Rezdy

  • Online Booking Software
  • Passenger Manifest
  • Channel Manager
  • Online Payment
  • Book Now Button
  • iFrame Booking Form
  • Real Time Availability
  • Booking Enquiry Management
  • Wordpress Integration
  • Paypal Integration
  • Agent Desk
  • Affiliate Network
  • CRM
  • Customisable Design
  • Visual Calendar
  • Booking Automation
  • Staff Roster
  • Developer API
  • Multi Currency
  • Multi Language

Benefits

Rezdy has been designed for Tours, Activities, Vouchers, Tickets, Rental, Shuttle, Attractions, Sightseeing. It is not another accommodation software. We have unique features like passenger manifest, hotel pick, optional services, equipment rental, etc... and a user friendly visual calendar to manage your bookings, your resources (buses, boats, kayaks) as well as your staffs.

Alternatives to Rezdy

Peek Pro Tour Operators
  • No features available
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Peek Pro Tour OperatorsCustomer Management
Nitrogen
  • · Customizable branding
  • · Inventory management
  • · Custom daily rates
  • · Seasonal rates
Learn MoreCompare App
NitrogenCustomer Management
RentWorks
  • · Unlimited rate types, calculations, and quotes
  • · Hourly, daily, weekly, monthly, long term rentals
  • · Corporate customer rates
  • · Insurance replacement
Visit WebsiteCompare App
RentWorksIndustries

Videos

Rezdy Reviews & Ratings

User ratings

(5)
(3)
(0)
(2)
(0)

Rating summary

Overall rating
Value for money
Ease of use
Features
Customer support

Not Ready For Big Companies.

Verified Reviewer  8th of January

A verified reviewer
Rezdy and I have a love hate relationship and unfortunate, more hate. Rezdy has a very complex, clunky, cumbersome product setup process and the worst checkout process in history of the internet. See Con section.

Pros: All the features I needed with some exceptions. Support is good. When tickets are submitted, good responses are given. Team is attentive to help you understand the system and fix bugs. Clean layout. A bright future with a few important changes.

Cons: Checkout flow must have been designed by a plumber. No offense to plumbers. During the busy summer rental season, my client would receive several calls, daily, with people that did not know how to checkout! Just search Rezdy support ticket number #205248418. Basically, it's a two step checkout. First you select the date, then click Confirm Availability. Then you click the date again, at which point you are given a strange, agenda style calendar to select the duration. After that, the booking process is as usual, name info payment etc. Way to complicated for people to understand. New Feature Request Process is a voting system. However, a feature with 15 votes (ie "Customize fields in Manifest") or 13 votes or 10 votes gets completed, but a feature with 15 votes ("Customers are confused by the 2 step booking process") does not get completed. Additionally, things that are not even in the feature request system mysteriously appear as a new feature. A very strange and frustrating system. If you need a specific feature, plan on NOT getting it because only one or two people might vote on it. To give you an idea how many clients Rezdy might have, the most popular feature (Wordpress Plugin) received 50 votes. More attention should be given to 15 votes since that is 30% of their clients. Product/Rental 'session' setup process is a nightmare! My client has 18 locations, 30+ rental products, and different prices in different areas as well as holiday rate changes for holidays, like 4th of July. At first sight all is well, then you have to deal with 'sessions', yeah 'sessions'. The greatest thorn in my side of the entire 2 year experience. Once you set up a one product at a location, you have to create a 'session' in the calendar, yes, separate from the product info area. In the calendar, you create a session for that product and if you have variable prices, or a specific hour of the day you don't want a rental to be available, at each break you'll need to create several different sessions. If you have a lot of products, plan on spending several hours in sessions. The system isn't intuitive enough to build the session for you (in the background) based on the info you placed in the product info area. My "Create Sessions from Product Details" feature request only received 5 votes. Needless to say, sessions are the worst, most time consuming part of Rezdy. Someone that is not tech savvy will have a hard time learning it. And oh! sessions can only be created at 6 month intervals. So for a 9 month rental season, you need to do everything twice and then again the next year and the next and so on. Products are another area for improvement. To give you an idea about our products the setup is like this: 12 Products - Location A 10 Products - Location B 11 Products - Location C 8 Products - Location D 15 Products - Location E 7 Products - Location F 15 Products - Location G If rental product 1 is at A, B, C, D, F, and G locations, you need to clone product 1 seven times and assign each one to its separate location. Then set the prices, and such for each. After that you need to create sessions for product 1 at all seven location. Locations are really called categories in Rezdy because they don't have a feature to manage locations. My client has about 30 rental products and 18 locations, however my Rezdy account has 100 products. Most are duplicates of each other. For example, Product 1, has 16 duplicates. Yes, you can clone products, but you can't clone sessions. Documentation needs improvement. You can not bulk edit, sync products or CSV upload anything. Everything is one at a time. Last and biggest con, because of its confusing checkout process and the number resulting calls from confused renters, my client has discontinued using my website service. I had a beautiful site, with easy navigation to the products and spent two years using Rezdy. Every call was about the booking process, which is handled by Rezdy via a script embedded in page. Unfortunately, that I cannot convince the client it's Rezdy's fault. I took the bullet for them. If they only had an easy checkout system, confused renters wouldn't have called, I'd still have my client and only half of this review would be accurate. My recommendation is to wait for Rezdy to streamline a bit. And from experience, that might be a while.

Rating breakdown
Value for money
Ease of use
Customer support

Time used

1-2 years

Does what it promises, most feature-rich option at this price level, easy to use

Verified Reviewer  16th of December, 2015

Allan Delmare, Marketing Director, Rappahannock Cellars
We've used a few other pieces of software, and this is the only one that had properly working inventory management and allocation. The software we switched away from has since added it, but I still feel like this is the most complete package - and I haven't found any bugs. I've looked at other software since (sales calls got me to humor product demos) but I can say this still rises above the competition

Pros: Proper working inventory controls (you can set the amount of tour guides available, or items available, and it obeys your group booking policies to avoid double-booking) Simple, clean, bug-less checkout process. Many 3rd party integration apps

Cons: Multi-page checkout process (instead of clean single page) Setting up discount vouchers and figuring out which discount method for the task or offer at hand can be a little confusion at first It might take a little while to get the hang of how best to manage inventory and set up scheduled event slots, but once you understand, it's VERY easy and quick to do so.

Rating breakdown
Value for money
Ease of use
Customer support

Time used

1-2 years

Response from Rezdy


Thanks for addressing this with us and we're sorry to hear about your experience! Our support manager has emailed you to discuss and work on how Rezdy can be of better value to you. Please get back as soon as practical (Ticket #131885).

Great System Great Support go REZDY

10th of December, 2013

Vivienne Golding
We have now had REZDY as our online booking system for 12 months and appreciate everyday this decision to go with REZDY - the system is easy to use for us and our client sand looks fantastic and professional AND The REZDY team are always there on the end of the phone when we need help.

Pros: Overseas people can book directly before they visit Oz. The bookings come in while we sleep and it ads another convenient service to our customers

Cons: The system just flows

Great system!

10th of December, 2013

Mac McCrostie
The Rezdy system (recommended by another tour operator) is much more suited to my tour company than the previous system I was using. I have multiple tour options all travelling on one bus. The system automatically adjusts the availability for all the options as people book, so I'm never overbooked and I don't have to adjust availability myself manually. That's the best feature for me, but overall, once I got the hang of the back end, I find it has many useful features and is user-friendly. And it looks good on my site, which is important. Plus there's good support from the company.

Pros: The features are ideal for my business and easy to use. They have covered everything I need in a system in terms of availability, and personalise the system.

Cons: None that I can think of.

Best tour operator software available

21st of February, 2013

Chuck
I have been looking and testing hundreds of booking software and only Rezdy works for my business.

Friendly team, okay product

30th of April, 2012

Gerard Beale
Have been using the free version of Rezdy and it's pretty good.

Pros: Spoke to the customer service team - very friendly and helpful. The app works fine. Seems very simple, which is good. You do not have to spend time learning things.

Cons: Was hard to get all the info from their website. But the customer service team was really good, so that was okay.

Very easy to use system

26th of April, 2012


I chose to try Rezdy, because it seemed like the simplest and most straightforward option. I needed a reservation system, but don't have the time or manpower to spend hours using one.

Pros: Rezdy was as simple to use as they claimed. I was able to set up a free trial account, load my tours and integrate it with my website in about 30 minutes. From here everything was clean and intuitive, no dramas.

Cons: Rezdy was great for me but other users may need more features. Also the community page has many articles, but no users.

Verified Reviewer  31st of March

Kelley Wilson, Blogger at www.missinformationblog.com

Rating breakdown
Value for money
Ease of use
Customer support

Time used

1-2 years

Verified Reviewer  26th of December, 2015

Adrian Perez Lugo, Propietario, Viajes Conciencia Tours & Travel

Rating breakdown
Value for money
Ease of use
Customer support

Time used

6-12 months

Verified Reviewer  11th of September, 2015

Jose Sepulveda, Owner at 88 port canaveral transportation

Rating breakdown
Value for money
Ease of use
Customer support

Time used

Free Trial

Articles

02 Sep 2015
Staying relevant and gaining success in a fast-paced and competitive industry such as travel and hospitality means embracing cloud technology. A key part of this is being able to accept online bookings – but developing an in-house reservation system fro
29 Nov 2013
Many tour operators attempt to go the DIY route and build their own online reservation system, but going this route is costly and full of complications. In this post, Simon Lenoir from Rezdy, will  discuss the benefits of going with an online booking so

FAQs for Rezdy

Below are some frequently asked questions for Rezdy.

Q. What are the main features of Rezdy?

Rezdy offers the following features:

  • Online Booking Software
  • Passenger Manifest
  • Channel Manager
  • Online Payment
  • Book Now Button
  • iFrame Booking Form
  • Real Time Availability
  • Booking Enquiry Management
  • Wordpress Integration
  • Paypal Integration
  • Agent Desk
  • Affiliate Network
  • CRM
  • Customisable Design
  • Visual Calendar
  • Booking Automation
  • Staff Roster
  • Developer API
  • Multi Currency
  • Multi Language

Q. What type of pricing plans does Rezdy offer?

Rezdy has the following pricing plans:

Starting from: $49.00/month
Pricing model: Freemium, Subscription
Free Trial: Available (No Credit Card required)

Q. Who are the typical users of Rezdy?

Rezdy has the following typical customers:

Freelancers, Large Enterprises, Mid Size Business, Non Profits, Public Administrations, Small Business

Q. What languages does Rezdy support?

Rezdy supports the following languages:

Arabic, Chinese (Simplified), Chinese (Traditional), Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Taiwanese, Thai, Turkish, Ukrainian

Q. What type of pricing plans does Rezdy offer?

Rezdy has the following pricing plans:

Free Trial, Freemium, Subscription

Q. Does Rezdy support mobile devices?

Rezdy supports the following devices:

We do not have any information about what devices Rezdy supports

Q. Does Rezdy offer an API?

Yes, Rezdy has an API available for use.

Q. What other apps does Rezdy integrate with?

Rezdy integrates with the following applications:

Wordpress, Xero, MailChimp, Zapier

Q. What level of support does Rezdy offer?

Rezdy offers the following support options:

FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials

Top comparisons

GetApp users often compare Rezdy to these alternatives:

  1. Checkfront vs Rezdy
  2. Rezgo vs Rezdy
  3. Rezdy vs TrekkSoft
  4. Rezdy vs Regiondo Pro
  5. Rezdy vs BookingLive


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