Vtiger CRM vs Dynamics 365

Salesforce Sales Cloud

Zoho CRM

Pipedrive

NetSuite

SugarCRM

SAP S/4HANA Cloud

Compare Vtiger CRM and Dynamics 365 based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

Zoho CRM is a cloud-based customer relationship management (CRM) solution that helps businesses of all sizes close deals smarter, better and faster. The solution lets businesses reach customers through every channel, including telephone, email, social media, and live chat.

Salesforce Sales Cloud is a cloud-based Customer Relationship Management (CRM) application from Salesforce. The platform combines human sales professionals with AI-powered automation, data, and intelligence. This integrated solution is designed to help businesses of all sizes and industries.

SugarCRM is an all-in-one CRM platform that aligns sales, marketing, and service teams to drive enhanced productivity and growth. It's a cost-effective, realiable CRM solution, highly regarded for its user-friendly design, and robust integrations. 
Ideal for B2B medium to large-sized companies.

Vtiger works with over 100,000 businesses helping them deliver outstanding customer experiences by breaking barriers between their marketing, sales, and support teams.

Access Controls/Permissions

Activity Dashboard

Alerts/Escalation

Alerts/Notifications

Appointment Scheduling

Automated Routing

Autoresponders

Business Card/Badge Scanning

Calendar Management

Calendar Sync

Calendar/Reminder System

Campaign Management

Client Management

Collaboration Tools

Contact Database

Contact Management

Content Management

Customer Complaint Tracking

Customer Database

Customer Service Analytics

Customizable Fields

Customizable Reports

Customizable Templates

Dashboard

Data Import/Export

Document Management

Document Storage

Email Management

Email Marketing

Email Templates

Email Tracking

Engagement Tracking

For Insurance Industry

For Sales Teams/Organizations

For Small Businesses

For Startups

Forecasting

Help Desk Management

Inbox Management

Interaction Tracking

Internal Chat Integration

Knowledge Base Management

Lead Capture

Lead Distribution

Lead Management

Lead Nurturing

Lead Qualification

Lead Segmentation

Live Chat

Marketing Automation

Mobile Access

Mobile App

Monitoring

Multi-Channel Communication

Opportunity Management

Performance Metrics

Pipeline Management

Predictive Analytics

Prospecting Tools

Quotes/Estimates

Referral Tracking

Reporting & Statistics

Reporting/Analytics

Routing

Sales Activity Management

Sales Forecasting

Sales Pipeline Management

Sales Reports

Sales Trend Analysis

Search

Search/Filter

Segmentation

Self Service Portal

Social Media Integration

Source Tracking

Support Ticket Management

Task Management

Territory Management

Third-Party Integrations

Web Forms

Web-based Deployment

Workflow Management

Vtiger CRM

Android

Web-based

iPad

iPhone

Application Engineer

This Software has the nice capabilities of assigning the workflow and also to know the status of the work. Search tool has the good performance enhancements.

Business Development Executive

The best part of the software is when I can add opportunities for my clients revenue for my future projects. It helps me to understand and work easily for my future revenue.

Head of Analytics

Automating the export of data is difficult and painful, and the API is extremely limiting in both functionality and usage limits.

Operations Supervisor

I like that certain forms can be modified to accommodate varying needs. It's nice that it integrates with our time keeping software.

A perfect fit for sales based organisation to drive business in more smarter way.

This really is instrumental in us keeping a check of promising leads. I also like the simplicity of attaching an opportunity to an individual contact rather than the company as a whole.

NOC Manager

Excellent CRM system able to fulfill all daily needs for our network support desk. Easy to manipulate and implement key fields.

It's a software for everyone who's looking for a good initial start of streamlining the processes in organisation. It's intuitive to use, simple to learn and easy to access.

Poor (non existent) formatting of reports. No community forums or "vote for function.

IT support manager

Reporting is great especially when you can build your own custom metrics to report on.

Owner

Overall experience is good. I deployed this system in 2011 in our company and we are still using it.

Demand Generation lead

The ease with which one can manage and nurture leads to drive the revenue within the organization is unmatched.

Marketing Specialist

Very strong customer service. Integrates with just about anything for free using Zapier.

Team Lead

User-friendly software, not much effort required to learn. Easy to set up with the help of simple and intuitive customization and implementation tools.

Regional Sales Mgr Italy&Iberia

Far away from SalesForce, lack of functionalities.

Deputy Manager

Customer complaints, Internal employees Issues & Gathering customer data base.

Managing Director

It can be synchronized with losts other apps. Perfect customer support 24/7.

Vtiger CRM screenshot: Vtiger CRM for iPad

Vtiger CRM screenshot: Vtiger Support Insights - Support supervisors and heads can visualize the overall health of support teams.

Vtiger CRM screenshot: Vtiger Dashboard - Get a quick summary of your key business metrics

Vtiger CRM screenshot: Vtiger Sales Insights - It offers key insights to sales managers and sales representatives.

Vtiger CRM screenshot: Kanban view - View opportunities in a visual storyboard

Vtiger CRM screenshot: Vtiger Email Templates - Create beautiful emails in just seconds.

Vtiger CRM screenshot: Mentions your team members to collaborate on a record.

Vtiger CRM screenshot: Vtiger 360 Mobile app

Vtiger CRM screenshot: Approve a request from Vtiger 360 mobile app

Freelancers

Large Enterprises

Mid Size Business

Small Business

NetSuite is an AI-powered cloud-based business management suite. It helps organizations streamline their operations and gain real-time insights into their performance. The suite caters to a range of industries such as manufacturing, retail, and professional services.

SAP S/4HANA Cloud is a cloud-based intelligent ERP system specifically developed for companies in all industries offering them a broad and flexible functionality.

Pipedrive is a web-based sales CRM solution that helps sales teams of all sizes and industries close more deals. Pipedrive lets salespeople, business owners and everyone in between focus on selling with its customizable sales pipelines, real-time insights and AI-based features.

Microsoft Dynamics 365 is a multi-language, multi-currency enterprise resource planning (ERP) software. The solution is designed for midsize and larger companies, and is fully customizable and extensible through its rich development platform and tools.

Vtiger CRM vs Dynamics 365 Comparison (2026)

Vtiger CRM

Dynamics 365

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives