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Dynamics 365
ERP and CRM applications from Microsoft
(91)
Dynamics 365 Pricing, Features, Reviews and Alternatives
Dynamics 365 FAQs
Q. Who are the typical users of Dynamics 365?
Q. What languages does Dynamics 365 support?
Q. Does Dynamics 365 support mobile devices?
Q. What other apps does Dynamics 365 integrate with?
Dynamics 365 integrates with the following applications:
Microsoft SharePoint, InsideView, Sana Commerce, Microsoft Outlook, Campaign Monitor, signNow, Adobe Acrobat Sign, Tacton CPQ, SOFT4RealEstate, Five9, DocuSign, ADP Workforce Now, Microsoft Project, Ameyo, Salesforce Sales Cloud, LinkedIn for Business, PROS Smart CPQ, Gainsight CS, AskNicely, Lattice Engines, PandaDoc, Microsoft Excel
Dynamics 365 product overview
What is Dynamics 365?
Microsoft Dynamics 365 is a multi-language, multi-currency enterprise resource planning (ERP) software. The solution is designed for midsize and larger companies, and is fully customizable and extensible through its rich development platform and tools. Dynamics 365 offers a range of tools for sales, customer service, field service management, talent acquisition, finance and operations, retail, project service automation, marketing, artificial intelligence, mixed reality, and more.
Typical customers
Platforms supported
Support options
Training options
Not sure about Dynamics 365? Compare it with a popular alternative
Starting from
50
/user
Per month
Starting from
20
/user
Per month
Dynamics 365 pricing information
Value for money
4.1
/5
5.2K
Starting from
50
/user
Per month
Pricing options
Value for money contenders
Dynamics 365 features
Functionality
4.3
/5
5.2K
Total features
121
26 categories
Most valued features by users
Functionality contenders
Dynamics 365 users reviews
Overall Rating
4.4
/5
5.2K
Positive reviews
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend8.01/10
2.6K
1.9K
524
91
29
Emmanuel C.
Overall rating contenders
Bernard G.
Cloud Applications Consultant
Retail, 11-50 employees
Review source
Georgios S.
Research Associate
Higher Education, 5,001-10,000 employees
Review source
Transcript
Georgios S.: Hi there. My name is Georgios and I work as a Research Associate. My rating for Dynamics...
Brent K.
Marketing and Advertising, 11-50 employees
Used daily for 1-2 years
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Used this for many years as a basic sales CRM on a very small team. LinkedIn integration recommended
Customizability is certainly doable but more challenging than a product like Pipedrive (Although Dynamix is more powerful if the power is needed)
Laura H.
Hospital & Health Care, 1,001-5,000 employees
Used weekly for 2+ years
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As compared to less adaptable and progressive platforms like Oracle's, on which it is less pleasant to operate due to a lack of room for improvement in the application, Microsoft's is a clear winner. Oracle is a fantastic business, but their products are not cheap.
As an enterprise resource planning (ERP) system, Dynamics 365 is highly effective. It provides great value by facilitating communication between departments inside the company. It'll log all of your purchases and stock levels. When compared to specialized apps/platforms, it offers superior analysis and security.
Sometimes, help desk employees need supervision since they lack the background knowledge to answer all of their customers' questions. They require training to improve how they deal with problems.
Simon C.
Wholesale, 501-1,000 employees
Used daily for 2+ years
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Overall, my experience with Dynamic 365 is satisfactory as I use it to generate reports, look for information, or analyze data. This software may be difficult for new users if they have to use it on a daily basis for recording transactions, exporting GLs, trial balance, etc.
The thing I liked most about Dynamics 365 is you can create preset reports so you can just use it whenever it is required. We have preset reports for audit to provide sales and purchase samples to the auditor semi annually, all we have to do is change the date in the parameter.
The least like about Dynamics is how to export reports for a GL account. I think there is a few steps to get to a page to export the data. I also dislike how the data exports for trial balance detail/summary and general ledger details. It will take a significantly long time to export data for a full year. If it does export, the PDF will be too big and take some time to open and It also lags when you scroll through the PDF. There is also quite a few settings you have to set before you can export the data, which is not intuitive.
Shelby G.
Pharmaceuticals, 51-200 employees
Used weekly for less than 6 months
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This is a new system to us. We were searching for a more modern ERP/CRM system to our current and found Dynamics 365 which impressed a number of colleagues within the selection process. The system is for full inventory end to end sales and stock processing. The training and delivery of the system is simple. The activity management good which is great for traceability and audit trails.
To deliver and set up the system you ideally need an internal expert or you will be looking at a consultant to do this at extra cost to the purchase of the system.
Esam A.
Internet, self-employed
Used monthly for 2+ years
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Special
Yas I am going through my work schedule with it
It's vary depending and gives great flexibility
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