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Dynamics 365
ERP and CRM applications from Microsoft
(124)
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Dynamics 365 has the following pricing plans:
Starting from: $50.00/month
Pricing model: Subscription
Free Trial: Available
These products have better value for money
Q. Who are the typical users of Dynamics 365?
Dynamics 365 has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
Q. What languages does Dynamics 365 support?
Dynamics 365 supports the following languages:
Danish, Russian, Arabic, Italian, French, Portuguese, Chinese (Simplified), Norwegian (Bokmal), Chinese (Traditional), Japanese, Spanish, Finnish, German, Korean, Thai, Polish, Hungarian, English, Czech, Swedish, Turkish, Hebrew, Dutch
Q. Does Dynamics 365 support mobile devices?
Dynamics 365 supports the following devices:
Android, iPhone
Q. Does Dynamics 365 offer an API?
No, Dynamics 365 does not have an API available.
Q. What other apps does Dynamics 365 integrate with?
Dynamics 365 integrates with the following applications:
Microsoft SharePoint, InsideView, Sana Commerce, Microsoft Outlook, Campaign Monitor by Marigold, airSlate SignNow, Tacton CPQ, SOFT4RealEstate, Five9, Docusign, ADP Workforce Now, Microsoft Project, Ameyo, Salesforce Sales Cloud, LinkedIn for Business, PROS Smart CPQ, Gainsight CS, AskNicely, Lattice Engines, PandaDoc, Microsoft Excel
Q. What level of support does Dynamics 365 offer?
Dynamics 365 offers the following support options:
Phone Support, Email/Help Desk, Chat, Knowledge Base, FAQs/Forum, 24/7 (Live rep)
Microsoft Dynamics 365 is a multi-language, multi-currency enterprise resource planning (ERP) software. The solution is designed for midsize and larger companies, and is fully customizable and extensible through its rich development platform and tools. Dynamics 365 offers a range of tools for sales, customer service, field service management, talent acquisition, finance and operations, retail, project service automation, marketing, artificial intelligence, mixed reality, and more.
Typical customers
Platforms supported
Support options
Training options
Starting from
50
/user
Per month
Starting from
14
/user
Per month
Value for money
4.1
/5
5.6K
Starting from
50
/user
Per month
Value for money contenders
Functionality
4.3
/5
5.6K
Total features
117
26 categories
Functionality contenders
Overall Rating
4.4
/5
5.6K
Positive reviews
88
%
2.9K
2K
546
92
32
Overall rating contenders
Georgios S.
Research Associate
Higher Education, 5,001-10,000 employees
Review source
Transcript
Georgios S.: Hi there. My name is Georgios and I work as a Research Associate. My rating for Dynamics...
Bernard G.
Cloud Applications Consultant
Retail, 11-50 employees
Review source
Ty C.
Paper & Forest Products, 10,001+ employees
Used daily for 2+ years
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I have tried other CRM's in my career but none of them come close. The future of this product is incredibly bright and the cost to entry is so low that there is no reason not to give it a shot if you think it can help you. The Microsoft account management team will work with you to find the right fit for your needs and set you up for success.
I have used this software for over 7 years and over those years have seen it grow and improve at a remarkable rate. With the introduction of Flow/Power Automate and Canvas Apps the abilities of this business application stack are unmatched. You are truly only limited by your own imagination. Microsoft provides great account management resources that will help keep you on the cutting edge. From a price perspective, Dynamics is very competitive. What you get out of the box cannot be touched by any competitor namely, Salesforce. You will spend a fortune to get the same utility from a Salesforce implementation. Salesforce and competitors also do not have anything like Azure. Having all of your business application ecosystem under such an umbrella is incredibly powerful.
I have had less than ideal interactions with support. Mostly they are positive but often times they don't typically know enough about the product and will ask me for information that i already provided in detail upon initial case submission. That being said, this product is innovating and improving so much you can't possibly expect all the people supporting it to be 100% on top of their game. They SHOULD be but realistically you are going to run into people that are just intermediaries between you and someone that can actually help. This isn't really a Dynamics issue at all but you will need to rely on support if you go with an online installation.
Stefanie H.
Insurance, 501-1,000 employees
Used daily for 2+ years
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It's a handy repository for keeping data organized
Very point-and-click to be able to store and update important data.
With so many areas to store information and documents it's hard to locate items at times.
Julia T.
Law Practice, 201-500 employees
Used daily for 1-2 years
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We are not using the application at all in the way we had envisioned and I am looking at other Microsoft partners that could help as well as altogether switching to other applications for contact management.
I chose Dynamics 365 because we are already using Microsoft products and wanted a seamless integration to our CRM. I was drawn to the simplicity of the application and ability to customize within the application from the demo.
When I started working with a Microsoft partner to customize the application, I quickly became frustrated due to the number of errors and roadblocks that came with the integration and implementation process. I had evaluated our situation very carefully to ensure we had the required technical specifications and would be a good fit for our company; however, I was thrown off by the requirements that we could not face.
Naiem H.
Design, 1-10 employees
Used daily for 6-12 months
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Using Dynamics 365 is a complete transformation for our billing and invoicing operations. For a small entrepreneur, following finances is paramount and this software has simplified everything. Its packages are designed in a way that customers can alter some details like the logotype quite easily without losing their personal touch thus ensuring uniformity with all other business requirements thereby...
A business owner using Dynamics 365 for invoicing and billing has both been helped and prevented to some extent by its functionality. Beginning to understand all the finer points of this software is tough - it gets difficult soon after one starts using it. The financial tools bundled alongside Dynamics 365 play a key role in management when we don’t really know what we’re doing yet it’s still one tough nut to crack. To mention a few; it takes a lot of precious time in setting up the software.
Busola R.
Telecommunications, 51-200 employees
Used daily for 1-2 years
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Dynamics is very flexible and can interact so well with microsoft office and this is a game changer
It is a very good ERP and the integration with microsoft office is amazing. You could literally start and finish your work on an ERP without cross opening any other app
It is a very good ERP but unpopular and most organizations are yet to key into the ERP.