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Dynamics 365
ERP and CRM applications from Microsoft
Dynamics 365 Pricing, Features, Reviews and Alternatives
Dynamics 365 FAQs
Dynamics 365 has the following pricing plans:
Starting from: $50.00/month
Pricing model: Subscription
Free Trial: Available
These products have better value for money
Q. Who are the typical users of Dynamics 365?
Dynamics 365 has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
Q. What languages does Dynamics 365 support?
Dynamics 365 supports the following languages:
Danish, Russian, Arabic, Italian, French, Portuguese, Chinese (Simplified), Norwegian (Bokmal), Chinese (Traditional), Japanese, Spanish, Finnish, German, Korean, Thai, Polish, Hungarian, English, Czech, Swedish, Turkish, Hebrew, Dutch
Q. Does Dynamics 365 support mobile devices?
Dynamics 365 supports the following devices:
Android, iPhone
Q. Does Dynamics 365 offer an API?
No, Dynamics 365 does not have an API available.
Q. What other apps does Dynamics 365 integrate with?
Dynamics 365 integrates with the following applications:
Microsoft SharePoint, InsideView, Sana Commerce, Microsoft Outlook, Campaign Monitor by Marigold, airSlate SignNow, Tacton CPQ, SOFT4RealEstate, Five9, Docusign, ADP Workforce Now, Microsoft Project, Ameyo, Salesforce Sales Cloud, LinkedIn for Business, PROS Smart CPQ, Gainsight CS, AskNicely, Lattice Engines, PandaDoc, Microsoft Excel
Q. What level of support does Dynamics 365 offer?
Dynamics 365 offers the following support options:
Phone Support, Email/Help Desk, Chat, Knowledge Base, FAQs/Forum, 24/7 (Live rep)
Dynamics 365 product overview
What is Dynamics 365?
Microsoft Dynamics 365 is a multi-language, multi-currency enterprise resource planning (ERP) software. The solution is designed for midsize and larger companies, and is fully customizable and extensible through its rich development platform and tools. Dynamics 365 offers a range of tools for sales, customer service, field service management, talent acquisition, finance and operations, retail, project service automation, marketing, artificial intelligence, mixed reality, and more.
Typical customers
Platforms supported
Support options
Training options
Not sure about Dynamics 365? Compare it with a popular alternative
Starting from
50
/user
Per month
Starting from
Free
Dynamics 365 pricing information
Value for money
4.1
/5
5.7K
Starting from
50
/user
Per month
Pricing options
Value for money contenders
Dynamics 365 features
Functionality
4.3
/5
5.7K
Total features
117
26 categories
Most valued features by users
Functionality contenders
Dynamics 365 users reviews
Overall Rating
4.4
/5
5.7K
Positive reviews
88
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend8.04/10
2.9K
2K
547
93
32
Emmanuel C.
Freelancer
Overall rating contenders
Georgios S.
Research Associate
Higher Education, 5,001-10,000 employees
Review source
Transcript
Georgios S.: Hi there. My name is Georgios and I work as a Research Associate. My rating for Dynamics...
Bernard G.
Cloud Applications Consultant
Retail, 11-50 employees
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Dixit V.
Information Technology and Services, 51-200 employees
Used daily for 6-12 months
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Dynamics 365 has been a valuable asset for our business. It's helped us streamline our operations, and the customer support team is knowledgeable and responsive.
Very useful application to pie chart data and information import via excel and access database.
Application freezing issue need to add new entry every time if application freezed. Need to improve functionality with new features.
Andrew B.
Construction, 51-200 employees
Used daily for 6-12 months
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Dynamics 365 has become an essential tool for our business, enabling better decision-making, streamlined operations, and improved customer interactions. Its scalability makes it ideal for growing businesses, and its powerful analytics and automation features are a game-changer. If you're looking for a comprehensive business solution that can grow with your organization, Dynamics 365 is definitely worth considering.
Cloud-Based Convenience: Being a cloud-based solution, it offers real-time access to critical data from anywhere. The cloud infrastructure also provides robust security, backups, and updates without much downtime or complexity.
Cost: For smaller businesses, the pricing may seem a bit high, especially when considering the full range of modules. However, the return on investment is significant if utilized properly.
Julia T.
Law Practice, 201-500 employees
Used daily for 1-2 years
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We are not using the application at all in the way we had envisioned and I am looking at other Microsoft partners that could help as well as altogether switching to other applications for contact management.
I chose Dynamics 365 because we are already using Microsoft products and wanted a seamless integration to our CRM. I was drawn to the simplicity of the application and ability to customize within the application from the demo.
When I started working with a Microsoft partner to customize the application, I quickly became frustrated due to the number of errors and roadblocks that came with the integration and implementation process. I had evaluated our situation very carefully to ensure we had the required technical specifications and would be a good fit for our company; however, I was thrown off by the requirements that we could not face.
Verified reviewer
Education Management, 51-200 employees
Used daily for 1-2 years
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Cost is incredibly good, Azure integration, and a vibrant community of support. Microsoft is heading in a direction I want to go. We made the switch to this software because it had broader options in terms of: - Strong consulting partnership - Strong services expertise - Overall cost - Financial/organizational viability - Product roadmap and future vision - Product functionality and performance - Breadth of services - Strong customer focus - Strong user community After utilizing this software, I know it is the best fit for us, and we will not switch to anything different.
The future of this product is incredibly bright, and the cost of entry is so low that there is no reason not to give it a shot if you think it can help you. The Microsoft account management team will work with you to find the right fit for your needs and set you up for success. I have used this software for over 7 years and have seen it grow and improve at a remarkable rate. With the introduction...
I have had less than ideal interactions with support. Mostly they are positive, but often they do not know enough about the product and ask for information I already provided in detail upon initial case submission. That being said, this product is innovating and improving so much that it is unrealistic to expect all support staff to be 100% on top of their game. They should be, but realistically,...
phani g.
Computer Software, 51-200 employees
Used daily for 2+ years
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average- multiple location navigation is the main problem for D365
activity dashboard- it helps u remind u everything in the morning
not user friendly every time-account name sort inputs to be precisely given and cannot be accessed at single place
Common Dynamics 365 comparisons
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