WhatsApp vs InteliWISE Live Chat

Microsoft Teams

Telegram

Viber

2Chat

charles

Finn AI

Compare WhatsApp and InteliWISE Live Chat based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

Viber is a mobile messaging platform, which helps businesses communicate and run promotional campaigns via one-to-one chats, video calls or text notifications.

Microsoft Teams is a chat-based workspace in Microsoft 365 which lets users collaborate on documents, make voice & video conference calls, view chat logs, and more. Teams has replaced Skype for Business as Microsoft's online meeting solution.

Telegram Messenger is a cloud-based mobile and desktop messaging platform supported by native apps on most popular operating systems and devices, allowing users or user groups to connect and conduct voice calls, send messages, multimedia and files of all types across an end-to-end encrypted service

WhatsApp is a customer communications management software that helps businesses of all sizes create product catalogs and respond to customers’ messages or queries in real-time. The software provides end-to-end encryption to secure chats, voice messages, images, audio/video calls, and more.

@mentions

Activity Dashboard

Alerts/Notifications

Audio Calls

Autoresponders

Batch Communications

Canned Responses

Chat/Messaging

Collaboration Tools

File Sharing

Interaction Tracking

Mobile Access

Multi-Channel Communication

Multi-Language

On-Demand Communications

Personalization

Project Management

Real-Time Chat

Real-time Consumer-facing Chat

Real-Time Notifications

Reminders

Screen Sharing

Search/Filter

SMS Messaging

Third-Party Integrations

Video Conferencing

Video Support

WhatsApp

Android

Web-based

Windows

iPad

iPhone

Graduate Research Assistant

That it is owned and exploited by Facebook. The whole confusion of allowing FB to purchase this software, along with getting access to the data from it, leaves a bad taste in my mouth.

PHD, IIT Mumbai

The other worst function is broadcast. Because of this feature people are using it for unwanted advertisement purposes.

Web designer

And its integration with the web is also wonderful because there we do not need to load the file on the cell phone to then share with customers, just log on to the computer and share.

Freelancer and Digital Marketer

Our Business WhatsApp was banned with no prior notice and no reason to ban. Now whenever we try to register they tell us to contact support as this phone number is banned.

Software Engineer

The best feature about WhatsApp, its chatting is very responsive and reliable. We can share pictures, videos, files attachments, music, audio notes, documents, location contact easily and rapidly.

Teaching Assistant

This is one of the great advantages which I like most. Overall voice quality is also better than other app.

Travel Admin

My overall experience has been great. I am glad that I am able to communicate with my friends and family.

Teacher

Vdo call quality is perfect, I can clearly see my students/clients. Whatsweb is the super feature that whatsapp has added.

Reservations Manager

It is very easy to use, it makes international communication very easy, works perfectly for work communication, the business option is great for communication with clients.

Business owner

During bad weather, the connection was affected. But when using other services I had the same or worse issues.

Office manager 

WhatsApp is amazing you can text and call for free all of the world, you can send videos and photos and you can make group calls as well. It’s also great for FaceTime like videos.

Student

I have been using this messenger for more than 8 years now and its hands down the most secure and easy to use messenger with great group admin functionalities and the best chat features.

SR. Team Lead US IT Recruitment

A time was there where every single text had a different procedure but whats-app has given it new heights. The idea was brilliant and UI and UX are been also very good and easy to access.

Lead Business Consultant

My overall experience with whatsap has been wonderful. It has served as a great way to communicate internationally and to keep in touch with many colloquies.

Freelance Translator

This is a great tool for global communication. It saves money and because it is launched using a very common and popular platform, it’s very simple to introduce to other people.

IT Teacher

We can talk to the family in a beautiful way because the audio and video quality is very good. Especially when I am talking internationally by spending 0 money, it is very helpful.

SQL Database Analyst

Best feature of the product is that, it provides end-to-end encryption, which allows secure communication between two parties. The product supports multiple devices sign-ins.

Epidemiologist 

I feel connected to my community and easy to communicate, generating groups or using WhatsApp also for your own business. The software frequently updating with new amazing features.

WhatsApp screenshot: WhatsApp chat dashboard

WhatsApp screenshot: WhatsApp  group

WhatsApp screenshot: WhatsApp chat label

Freelancers

Large Enterprises

Mid Size Business

Non Profit

Public Administrations

Small Business

2Chat is an all-in-one programmable WhatsApp automation tool for small teams. It integrates with existing workflows while allowing users to continue using WhatsApp normally. Features include multi-device support, customizable bots, live chat, reporting tools, and more.

charles assists companies in pioneering conversational commerce by integrating shop systems, chat apps, and bots in a single platform. Key features include lead distribution & qualification, analytics, human handover, one-to-one messaging, real-time conversations, multi-chat, automation, and more.

Finn AI builds AI-Powered virtual assistants for banks and credit unions to improve their digital customer experience.

InteliWISE Live Chat is an AI-powered live chat solution designed for enterprise use. It offers omnichannel support and can be deployed on-premise, providing businesses with full control over their customer engagement platform.

Customizable Branding

Proactive Chat

Real-Time Analytics

Reporting/Analytics

Transcripts/Chat History

InteliWISE Live Chat

iOS Developer

It will allow you to chat one of there executive and they will try their best to fulfil your wish. It is an easy process and you can save your time sometimes.

English teacher

There's notification problems and often has trouble connecting to the internet or disconnects randomly.

Test Engineer

Live Chat is a very good help desk software to give the best customer support service.

Properieter

Charges are some high to full access, video chat with women are some costly.

Web Consultant

The way the software is build is user friendly and hot keys are making work very much easy. The ability to see what the other end types before receiving it is a genius.

The thing i liked most about this that it is offline customer service software with live support, help desk software, and web analytics capabilities.

The cost of this little bit high is the only problem that I face.

Owner

The only bad thing about LiveChat, is that it can sometimes sound a bit robotic. I don't think that people want a robotic answer, keep in mind, this does not happen all the time.

Inbound Demand Conversion Manager, Corp.

I like how straightforward the platform is. It allows potential clients on our website to get the quick answers they are looking for in a timely manner.

If you are running out of time and you want to purchase something when you want you need to show only selected item then there is live chat to help you out.

It was good when i first time used this software then i do not find it more helpfull.

Customer Support Manager

The chatting function was working smooth and easy. You could see the Geographic location of the client.

WhatsApp vs InteliWISE Live Chat Comparison (2026)

WhatsApp

InteliWISE Live Chat

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives