WildApricot vs DonorView

Daxko Operations

StarChapter

Mindbody

Complete operations software for member-based nonprofits - integrating programs, billing, and check-ins in one secure system.

StarChapter is an association management software for local chapters, combining membership management, website content, event registration and email marketing

Mindbody offers business management software for spas, salons, gyms, wellness practitioners and other class and appointment-based businesses.

Fully automate your member application process. Easily create a web-based & mobile-friendly form where applicants can provide & update all the info you need.

Member Directory

Event Management

Registration Management

Membership Renewals

Payment Processing

Email Marketing

Member Portal

Dues Management

Communication Management

Application Management

Most reviewers indicate that WildApricot offers strong value for money, with affordable pricing, extensive features, and cost savings for small organizations. However, some users report frustration with frequent price increases and steep jumps between pricing tiers.

Value for money

By industry, WildApricot reviewers are most commonly professionals in non-profit organization management (32%). The most frequent use case cited is membership management (72% of reviewers).

WildApricot

Web-based

Android

iPhone

iPad

Neon CRM

MemberClicks

Membee

Blackbaud Raiser's Edge NXT

Hivebrite

100 Contacts

250 Contacts

500 Contacts

2000 Contacts

5000 Contacts

15000 Contacts

Challenging formatting and editing tools

65% of reviewers feel negative about Page and Email Formatting. Reviewers report difficulties with the platform’s page and email editors, citing issues with inconsistent formatting, limited font and style options, and problems when pasting content from external sources. They say the editing tools can be clunky, especially for users without HTML experience, and that achieving professional-looking layouts is often time-consuming. Some users mention frustration with mobile responsiveness and maintaining consistent appearance across communications.

Frequent bugs and technical issues

65% of reviewers feel negative about Bugs and Issues. Reviewers indicate they encounter various technical problems, such as system slowdowns, unresponsive features, and recurring bugs that disrupt workflow. They mention challenges with browser compatibility, error messages, and difficulties accessing support when issues arise. Some users say these problems lead to extra work, risk of errors, and frustration, especially when technical support is slow to respond or unable to resolve persistent issues.

Comprehensive association management tools

Offers everything you need to run an association and its ease of use and price.

100% of reviewers feel positive about Association Management. Reviewers indicate the platform offers essential infrastructure for running associations, including membership tracking, content management, and administrative tools. They appreciate the ease of use, time savings, and flexibility, which allow them to focus on growing their organizations and serving members. Users say the software is suitable for both small and large associations, and they value the responsive customer support and helpful documentation. Some reviewers highlight the cost-effectiveness and the ability to centralize association activities in one place.

Ongoing product enhancements

97% of reviewers feel positive about Improvements. Reviewers appreciate that the company regularly updates the software, adding new features and responding to user suggestions. They indicate that enhancements make the platform more functional and easier to use over time. Users say the development team listens to feedback and implements changes that benefit their organizations. Some reviewers note that continuous upgrades help keep their operations current and relevant, and they value the company’s commitment to ongoing improvement.

Integrated event and membership features

98% of reviewers feel positive about Event and Membership Management. Reviewers appreciate being able to manage member registrations, event listings, and communications within a single platform. They find the system streamlines processes like renewals, event sign-ups, and payment collection, reducing administrative workload. Users say the customizable member database, automated reminders, and accessible event calendars improve engagement and attendance. Many note the flexibility to tailor features to their organization’s needs and value the all-in-one solution for managing contacts, finances, and events.

Web Liason

It seems that a non-member could sign up for a newsletter, and then their email is in our system, but it kind of gets muddy when we want to only send a newsletter out for our members (member only events, get togethers at peoples houses, etc. ) and public events (come to our big pottery show).  

Board Member

It has lots of great features like the forums and all the different letters you can generate and set up dates to have them automatically sent out.  

Director of The Law Enforcement Advisory Panel

The COMPLETE features to include e-mail marketing and SaaS. (Members can join and update their details and register for events.

Unfortunately, some register with an email error. If there were an email verification during registration, it would further save manhours in contacting the registrants to correct email error.

Treasurer

Ultimately the deterioration in the value of the Canadian dollar made the cost prohibitive and we switched to Canada Helps which is a Canadian charity.

Editor

WildApricot was a great membership management system for our car club.

The promises we were told that we could use our existing wordpress website with WA handling events, gating content, etc.

Emailing members and creating events was easy enough.

Director

The platform allowed us to build our website ourselves without incurring costs for an outside web developer.

Senior Manager

Sometimes the format options for designing webpages and emails could be a little clunky.

The conversion to AUD was very, very painful for our car club.

The ability to customize the website and membership portal was a standout feature, allowing for seamless branding and personalization.

What takes 100 manhours to achieve, is literally less than 20 manhours to achieve using all features of wild apricot.

Bulk emailing was easy to do and membership due dates and renewals easy to track.

Deborah Yohn MA BSN RN CEO

I also love that they make sure we follow the new laws that have passed by telling us what to add to the site, such as private.

WildApricot provides an excellent platform for the website for our arts and crafts guild.  

It’s also great for setting up events and then attaching all the reminders.

Membership Manager

If it were not for the support issue, and the reporting, I could give a 9 or 10.  

It is not very complicated to figure out how to post, manage and track your income.

I would like to set more udpated plug and play web pages.

It is a great place for non-profits who need support but can't pay for a personal It person to help set things up.

I loved how easy it is to create and maintain our website, host events, manage payments.

I'm still trying to figure out the best way to do newsletters for non OPA members.  

My main issue, and it's a big one for me, is that there is no live support.  

Training Manager

There are tutorials and videos available and many of those are helpful.

Webmaster

Was I communicating with a person, bot or what?

NO live people will help you through an issue!

Digital Media Officer

Some permissions for admins need to be more fine-grained (e.g. FOH in event management with the app.)The contact-based pricing hurts organisations like us...

Vice President of Strategic Development

You can also do it yourself with a template, but they don't look as nice as other sites or having custom graphics applied.

There were some design limitations, and advanced customization options required technical expertise or assistance from support.

President

You don't need a degree to use it, it can be learned by almost anyone.

The website development tools are powerful and easy to use and customize.  

The platform provided a comprehensive and user-friendly solution for managing membership-based organizations.

Developer

It has a learning curve for setting up, configuration, and for daily administration of the software.

All of our users quickly adapted to using it.  

It is easy to use if you are tech savvy. If you are not tech savvy, it can be overwhelming.

Executive Director

I'd like to see a way to set up sessions and a conference schedule in the system with each session having a QR code in order to keep up with session attendance.

Communications Director

Customer service is useless, all they do when you finally get them on a chat is send links to articles that describe how customers needing more flexibility can add custom css.

Complete lack of response to customer needs, the program is inflexible, archaic, no improvements have been made in years and no attention is paid to the user forum where customers have been requesting basic functionality that was available on other platforms in the 1990s.

System Administrator

With Wild Apricot's assistance, we are able to easily add new events and maintain our website current with our ever-evolving needs.

It links with Wordpress but has limited other integrations.  

I am a former member trying to rejoin the group.   When I set up my profile, I was bombarded with offers for coaching support is needed.  

App Integrations Specialist

Customers elsewhere (e.g. UK) may find certain important features don't exist, or are slow to be offered.

Examples would be Gift Aid on donations and BACS Direct Debit.

VP Technology

It is difficult to format email blasts and web pages sometimes; there are more options we would love to see such as a calendar of upcoming scheduled emails.

It’s not intuitive and very difficult to work with.

This means many of the settings are geared towards organisations based in the US/Canada.

Web Manager

It makes everything super simple for us to only have to use one main software.

Membership Management

Customer Support

Website Management

Email Communication

Training and Learning Curve

Page and Email Formatting

Features

Event and Membership Management

Pricing

Mid-size Business

Large Enterprises

Small Business

Freelancers

Most reviewers indicate that WildApricot offers strong value for money, especially for small organizations and non-profits with limited budgets. They say the platform is affordable compared to other similar solutions and appreciate that it provides a wide range of features, even at entry-level pricing. Most users consider the cost-benefit ratio favorable, noting that WildApricot automates many administrative tasks, includes regular updates and new features at no extra charge, and does not require purchasing new releases. They find that the software reduces operational costs, sometimes by a significant margin, and is often less expensive than custom-built websites or more complex alternatives. Most reviewers indicate that the pricing structure is transparent and manageable, with some mentioning that they receive more functionality for less money than with competing products.

However, some users report frustration with recent and frequent price increases, sometimes with minimal notice. They feel that price hikes are not always matched by meaningful feature improvements or enhancements. Some reviewers find the jump in cost between pricing tiers, especially as contact limits are exceeded, to be steep and difficult for growing organizations. They say that additional fees, such as setup charges, can add to the overall expense. Some users feel that the value for money has declined due to these factors.

Personify

Givebutter

Givebutter is a cloud-based, all-in-one fundraising platform for student organizations, sports teams, companies, and nonprofits which offers a range of tools for collecting donations online, running social peer-to-peer fundraising campaigns, selling tickets to fundraising events, and more

Donorbox

Donorbox is an embeddable, localized donation form / plugin for websites, designed to encourage recurring donations with fast, multi-step checkout

DonorPerfect

DonorPerfect helps nonprofits of every size streamline fundraising and centralize donor data in one flexible, all-in-one platform.
A CRM that empowers teams to collaborate, stay organized, and make data-driven decisions from anywhere, so your mission keeps moving forward.

The ultimate nonprofit management solution for streamlined operations. Track donations, engage donors, run campaigns, and analyze data effortlessly. Empower your mission with ease.

Fundraising Management

Donor Management

Electronic Payments

Campaign Management

Volunteer Management

Grant Management

DonorView

Bonterra Network for Good

GoFundMe Pro

Bloomerang

SignUpGenius

Up to 1,000 constituents

Up to 5,000 constituents

Up to 15,000 constituents

Up to 25,000 constituents

Up to 50,000 constituents

Director of Development and Finance

DO NOT FALL FOR THEIR BAIT AND SWITCH.   After this organization had used the system for a year, within in days of the annual renewal date, notice was delivered by DonorView that they had unilaterally changed their terms to require a 3-year, no early termination allowed, subscription renewal.   If you did not accept, the only option was to cancel within the next few days and loose all access to data.  

Deputy Executive Director

We also needed something that would tell the donor that they had set up a recurring payment and it was about to be taken out, so they could fix this before it even happened. Because neither happened, the donation was taken, and the donor was unhappy while we had to refund the donation, which took several days.

We eventually decided to move to a different platform that was more customizable for our needs.

People couldn’t complete bids or purchases once begun; the program would kick them out and they would need to sign in again, even if they had been signed in minutes before.

Director of Operations

We were looking for a system to handle youth memberships, incoming donations, and ticketed events for our season.

Some participants received emails that they won when they were outbid in the last minute – there was a lag in the processing time in the program and the email went out.

We have been able to also use the features of email campaigns to eliminate another program and combine systems.

Development Director

We switch from DonorView to an integrated Fund Accounting / CRM platform only because I wanted a more seamless process for doing accounting and donor management.  

We no longer have long lines or confusion at the door, and our team can focus on making the event a great experience for everyone.

The ability to have a system in place where any staff member or board member can access all the information about what keeps the organization going no matter where they are at has proven to be beneficial time and time again.  

Administrator

The capability to have a donor app were you can choose the payment.

Orchestra Manager

One of the most amazing things about DonorView is the level of prompt, useful support that is available.

Philanthropy Diredtor

spot for events, donations, pledges, etc.

Volunteer

DonorView is easy to use--both for parents who are signing up for our programs, but also internally for staff and volunteers who work in the system.

For two years, we've used the program for our annual fundraiser and auction.

Experienced login issues and had to log in twice at times

It's much more efficient to email, but then the level of support depends on who is answering.

It's really easy to find information quickly, which has made our check-in process at performances incredibly smooth.

The team is always there to answer questions and help with issues - and that is greatly appreciated, especially when first getting started with the program!

Development and Assessment Director

Overall, it makes targeted communication with donors difficult and limits my ability to speak to donors the way I'd like.

It's intriguing to have an all-in-one program for the price.

Development Committee Chair

DonorView has made keeping track of your donors and mailing lists so much easier.

Outreach Coordinator

I enjoy being able to create a newsletter and see a snapshot of how well it performed once sent.

Assistant Director

I love that Donorview has the capability to help hold all of our information.

Make sure organizations are aware of the exact items they get to use before making them sound free.

Finance Coordinator

DonorView is the hub for us - volunteer tracking, donations, events, donation pages.

Executive Coordinator

I would like more flexibility in designing an event/webpage.

The IDEA that it could do so much for such a great price.

Evvent Coordinator

They have always been very prompt in responding and extremely helpful.

Takes too long, had to do a lot of manual entries.

Very difficult to issue a refund because you cannot find where to do it.

WildApricot vs DonorView Comparison (2026)

WildApricot

DonorView

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives