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Membership Management Software

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Hivebrite

4.5
(44)

All-in-one community management and engagement platform

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Strengthen community engagement and manage memberships with Hivebrite’s all-in-one community management platform.

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MemberClicks

4.4
(413)

Connections can be powerful, and so can you

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MemberClicks gives small-scale associations, AMCs & non-profits access to full membership management - from website building to accounting and marketing.

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GloFox

4.6
(214)

Best Boutique Gym & Fitness Studio Management Software

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A powerful cloud based platform that provides your studio with innovative gym management software.

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Wild Apricot

4.5
(511)

#1 all-in-one Membership Management Software

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Fully automate your member application process. Easily create a web-based & mobile-friendly form where applicants can provide & update all the info you need.

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Club Automation

4.1
(18)

Web-based club management software for club operators.

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Club Automation is reinventing club management. From the front desk to back office, we connect you to what matters most, your members.

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Glue Up

4.5
(79)

All-in-One Software for Growing Your Community

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Automate your membership management processes, maximize retention, and pamper your members with a premium experience they deserve.

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PerfectMind

3.3
(48)

Business management software for recreation and martial arts

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Manage all aspects of your member-based business with our cloud-based membership management & marketing software. No matter the size or complexity of your organization, PerfectMind can adapt to help you increase revenue, streamline operations, and provide a positive experience for your members.

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SilkStart MultiChapter

4.4
(36)

Membership management software

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Handle everything member related in one central place. Enter or update records quickly and easily.

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Ontraport

4.2
(66)

Sales, marketing, and communication management software

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Ontraport helps businesses streamline sales, marketing, customer communication, and other operations on a unified portal. The marketing automation tools let organizations create, run, and manage marketing campaigns using customizable templates and send targeted emails or text messages to customers.

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Zen Planner

4.3
(222)

Comprehensive Member & Business Software for Gyms + Studios

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Custom fitness member management software with Staff & Member Apps, billing, appointments, retail, automations, website integrations & much more!

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Neon CRM

4.4
(460)

Nonprofit CRM Software with Fundraising & Membership Tools

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No two membership organizations are the same. Our powerful software will help you better manage and communicate with your members while saving time and money.

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Virtuagym

3.6
(148)

All-in-One Club Management Software

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Virtuagym is the ultimate solution for club managers looking to take their club to the next level with powerful member engagement. Ready for all the to improve efficiency and member engagement, but most importantly, boost your profits?? Book your demo and get ready to transform your club.

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Regpack

4.4
(292)

Web based software for online registration and payments.

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Regpack is an online registration and user management solution that assist organizations in registering applicants and managing online payments.

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Vagaro

4.7
(2,5k)

Salon, wellness & fitness scheduling and business software

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Use our all-in-one membership management software & app to manage and grow your business. Get booked & paid 24/7. Reduce no-shows with automated reminders. Manage classes and memberships on any device. Send waivers and forms. Prices start @ $25/month. Sign up for a Free 1 Month Trial.

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Arbox

4.8
(35)

Management platform for fitness studios and gyms

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The Arbox membership management platform is a powerful tool for strengthening communication between your club and your members. Our full suite of tools available for gyms, CrossFit, MMA, dance, yoga and pilates studios includes: Client Management, Communication Center, Branded Members App and more.

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Amilia

4.4
(84)

Online registration & facility management software

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Amilia helps organizations streamline the registration process, grow their revenue and manage their operations and members.

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StarChapter

4.3
(467)

Member-Friendly Association & Membership Management Software

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StarChapter is association management software to manage member records, control your website content, manage events and registrations, & send communications.

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ClubExpress

4.3
(465)

Where the Best Run Clubs Run the Best

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ClubExpress is an online club and association management system to create a website, membership database, automatic renewals, emails, event calendar and more.

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MemberPlanet

4.7
(256)

Online membership management platform

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memberplanet is a home for groups of any size to communicate, process payments, and manage their members Think of it as: life. simplified.

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RhinoFit

4.0
(253)

Member Management Software for Gyms, Dojos, Crossfit, & More

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RhinoFit is an online gym management solution with mobile app support, offering fitness facility owners scheduling, attendance tracking and payment processing

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Join It

4.8
(56)

Membership management for growing organizations

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Join It is a membership management & member database platform for growing organizations, which supports critical task automation & third party SaaS integrations

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xCatalyst

4.6
(14)

Association management solution for businesses of all sizes

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ESX recognizes that every organization is different and will require specific configuration to model membership profiles and workflows. We provide each of our customers with a solution that includes specific configuration of your member profile, online application/renewal forms and member directory.

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Personify360

3.7
(28)

Online constituent management for nonprofits & associations

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Personify360 is a cloud-based constituent management and engagement software solution for non-profits and associations that promises to create a unified 360-degree view of constituents across all channels of engagement by utilizing a relational CRM, eBusiness support, BI-powered analytics and more

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WellnessLiving

4.4
(231)

Business management for the health & fitness industry

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WellnessLiving is an all-in-one online booking, resource scheduling, lead generation, and reporting solution for health and wellness focused businesses

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Exware Association Management

4.4
(14)

Association & member management solution

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Exware Association Management is a solution for nonprofits & associations, covering membership management, online payments & donations, social networking & more

Read more about Exware Association Management

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Buyers Guide

Membership Management

Membership management software simplifies management for member-based organizations such as clubs, museums, and gyms. It helps small businesses automate processes, such as subscription renewals and recurring payments, and send mass messages or emails to member lists.

Here are the types of organizations that use membership management software:

  • Nonprofits: These use membership management software to maintain their member database and fundraising.

  • Clubs and associations: These use the solution to maintain a centralized member database, manage payments, ensure member participation, and communicate with members about events.

  • Schools and educational institutions: These use the tool to foster communication between parents, teachers, and alumni. They keep detailed data about alumni and current members.

Here’s what we’ll cover:

What is membership management software?

Membership management software is designed to help organizations save, host, edit, and maintain member data such as contact details, interactions, payments or dues, and subscription types. The advanced versions of this software offer capabilities such as scheduling events and fundraising.

Types of membership management software

Club management and association management are often interchangeably referred to as the other, but that’s not the case. Before you decide to purchase any membership management software, know the basic difference between these two types of software:

  • Club management platform: Offers membership management, subscription management, member forums, payment processing, etc., for health and recreational clubs. This software is suitable for small and midsized businesses (SMBs).

  • Association management platform: Offers membership management, event and conference creation and tracking, payment management, fundraising management, communication, and more for professional associations involved in education and networking. This software is more suitable for large enterprises and often comes bundled in a suite.

Key question to ask your vendor before you buy: Is your product good for my business size and for the kind of business I do?

Deployment options for membership management software

Membership management software is primarily offered for deployment on the cloud. However, certain vendors offer an on-premise version, but at a higher price range. Here are a few things you should know about each type of deployment:

Cloud-based deployment: Cloud-based membership software come with a per-user-per-month subscription model. The pricing of software increases as you add more advanced features.

For that reason, cloud-based solutions are scalable and suitable for organizations with a growing membership. Users can also manage memberships on-the-go using mobile apps.

On-premises deployment: On-premises software suits businesses that want a higher level of security and have a dedicated IT support. This option comes with pre-built infrastructure, including communication servers and hosting environment. This means that feature upgrades can be tedious as the technical process to support the infrastructure is more complex.

On-premises membership management software is offered on a per-user license basis.

Key question to ask your vendor before you buy: Are there any additional installation or training costs for a monthly subscription or license?

Common features of membership management software

Now, let’s delve into the core features of a membership management solution:

Membership management: Lets you create and save member records in a centralized space. You can search for member information to edit and share any time. Multiple users can access the data and get access to the updates in real time.

Zplanner

Member profile in Zen Planner

Subscription and dues management: Manage multiple subscription types, such as monthly, quarterly, and yearly, for individuals and groups. Set up auto-renewal for subscriptions and recurring payments. You can identify overdue payments and send reminders for payments.

Wild Apricot

Identify overdue renewals in Wild Apricot (Source)

Payment processing: Lets you accept payments through credit cards, direct debit, or wire transfer and send automated receipts. You can set auto-charge for renewals and avoid the headache of sending individual reminders.

Zplanner Money

Make online payments from the Zen Planner app 

Communication and messaging: Lets you create member lists and send them customized messages and emails about events, subscriptions, and discounts. You can choose from the pre-built email and newsletter templates. You can also automate email confirmations and track the opens and clicks on your emails.

Member Planet

Communicate via email and SMS via Member Planet

Reporting: Helps you analyze member data and create custom reports about sales, member attrition, etc. You can export these reports and share them with your team.

MemberClicks

Transaction report in Member Clicks

Online member portal: Give login permissions to your members and limit content access for members only. Members can update their information at any time and renew or cancel their membership using the self-service portal.

Member Leap

Members can edit their information in Member Leap

Branded website: Helps you create a personalized and branded website that can integrate with your existing one as well. Access pre-built themes and customize the website using a drag-and-drop website builder. You can also customize subscription and renewal forms.

starchapter

Interior website page in StarChapter

Event planning and management: Build an event calendar and market events, such as social meetings, fundraising events, and conferences, on social media. You can send automatic invitations to members and register them for the events.

Neon

Raise funds in NeonCRM

Key question to ask your vendor before you buy: What are the core features you offer, along with the basic and advanced plans of your membership management software?

Important membership management software integrations

Your membership management solution should integrate with the business applications that you use. Here are some of the integrations that you must seek out:

  • Customer relationship management (CRM) integration: Your membership management software should integrate with your current CRM. This would centralize all your data so that you can easily send marketing emails to your member lists.

  • Accounting integration: Your membership management solution should integrate with your current accounting tool or have an inbuilt one. This will help you manage fundraising data, financial goals, and membership dues.

  • Payment gateway integration: The membership management software should integrate with different payment gateway options such as Stripe and PayPal. This helps you accept payments and transactions using credit or debit cards.

Key question to ask your vendor before you buy: How often do you send updates about new integrations and how can one access them?

Advanced membership management software configuration

In addition to knowing in detail about the basic and common features, it’s good to know about the advanced offerings as well. Given below are some advanced membership management software features:

  • Online waivers: Get members to sign waivers at the time of new registration or events and reduce the manual effort of documentation. Store these waivers in a database that’s accessible any time.

  • Member message boards and forms: Allow members to hold multiple discussions on online message boards. They can start discussions and stay connected with the community. Build customer web-based forms to let members submit requests, provide feedback, etc.

  • Fundraising: Track member donations and email members about important events and reminders for donations. You can manage recurring donations and automate the donation process to make it faster by having prompts for donation, accepting donation with one click, and more.

  • Attendance tracking: Track your members’ attendance and ensure their engagement and participation. You can connect biometric systems with your membership database to keep a record of your members’ attendance.

  • Mobile app: Access and manage membership information from the mobile app anywhere, any time.

Key question to ask your vendor before you buy: How often do you upgrade your features? Does your mobile application have regular updates?

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