Wild Apricot Pricing, Features, Reviews & Alternatives

Wild Apricot

#1 all-in-one Membership Management Software

4.49/5 (511 reviews)

Wild Apricot overview

What is Wild Apricot?

Wild Apricot is an all-in-one, easy-to-use membership management solution which serves over 16,363 associations, non-profits, and clubs.

Key features include: full membership database management, a professional looking drag-and-drop website builder (plus easy integration with your existing website), the ability to collect and automate payments and renewals online, online event registrations, automated emails and newsletters, plus much more.

Wild Apricot's friendly support team is ready to help you get up and running as fast as possible, and will help you automate all your administrative tasks on your own.

We ourselves have first-hand experience volunteering for small associations, clubs and nonprofits and know many passionate, dedicated people (like you), many of whom are overworked and underpaid.

That's why we designed our software for normal people trying to do extraordinary things. In that light, we encourage you to start a 30 day free trial of Wild Apricot to see if it's a good fit for your organization.

Wild Apricot is perfect for professional associations, clubs, and nonprofits:
Alumni Associations
Business Groups
Counselors
Garden Clubs
Generic Sports & Recreation
Historical/Museum Societies
Home Associations
Law Association
Motorcycle clubs
Political/Civic Associations
Public Health Associations
Sailing Clubs
Swim Clubs
Teachers
Tennis Clubs
And many more!
www.personifycorp.com

Pricing

Starting from
$40/month
Pricing options
Free
Free trial
Subscription
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Australia, Canada, United Kingdom

Supported languages

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Wild Apricot screenshot: Wild Apricot Homepage ScreenshotAutomate your membership with Membership Management SoftwareWild Apricot screenshot: WA Database ScreenshotWild Apricot screenshot: WA Website Builder ScreenshotWild Apricot screenshot: WA Themes ScreenshotWild Apricot screenshot: WA Email Screenshot

Wild Apricot user reviews

Value for money
Features
Ease of use
Customer support
  4.4
  4.2
  4.3
  4.5
Martin M.

Best solution for small to medium sized associations

Used daily for 1-2 years
Reviewed 2020-10-15
Review Source: Capterra

WildApricot is an excellent solution for managing association memberships and websites. The solution includes basic eCommerce and the ability to build a website with the Wild Apricot CMS - you can also connect easily to other website tools. Members love the easy of managing their own profiles and the other features for member communications.

Pros
Easy of use, ability to customize the member database easily and the integrated content management system for a professional website.

Cons
The software does not allow you to determine the membership ID within he system. This creates a challenge for any organization that already has a member number schema.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Chris L.

An Out of the Box Solution for Membership Management

Used daily for 1-2 years
Reviewed 2020-09-14
Review Source: Capterra

Other than the issues described above with the payment gateway, we have been extremely pleased with our Wild Apricot experience.

Pros
Wild Apricot is a single source for nearly everything needed to manage a membership organization. It has revolutionized our database, taking it into the cloud, it has streamlined our renewal process, given us greater visibility into our email marketing, and overall allowed us to function more efficiently as an organization. Since its deployment, we've been able to replace the work of up to 2 FTE because of how Wild Apricot has allowed us to streamline our operations.

Cons
Their payment gateway, Wild Apricot Payments, does have some unique challenges that we are working through. It has errored out a number of times and there was no intuitive alert to let us know we were missing out on authorized donations. Their customer support team has been slower than we'd like to respond to these issues and have yet to provide a clear reason for them and any timeline for resolution.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Marilyn M.

Repeat Customer

Used daily for 2+ years
Reviewed 2021-04-20
Review Source: Capterra

I have set up numerous associations with this software and still manage the website for 2. It is logical and has all of the necessary features (which are many). I know I can teach it to others and walk away when I am tired of volunteering as Web Master.

Pros
Wild Apricot is a full-feature membership management program. It handles every problem I have encountered since I stated using it in 2014. It has steady grown more powerful and they have developed solutions to almost every issue.

Cons
It is sometimes easy to skip a step in the financial part of the software, and cause trouble later - such as not settling a payment before voiding an invoice. It works great if you know what you are doing, but you use one of the functions rarely, it is important to review the steps carefully.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Sean H.

Not Customer Friendly

Used daily for 1-2 years
Reviewed 2021-01-01
Review Source: Capterra

Our non-profit has approximately 1500 members we are managing and this was our first attempt at using a membership management tool. The implementation went well and our first year was generally positive. The features they offer are functional but pale in comparison to standalone services. For example the newsletter tool is extremely limited compared to our previous service, MailChimp, to the point where we are considering going back to MailChimp. After the company switched owners recently, the customer service quality has dropped dramatically. A recent forced change of payment systems resulted in our members' automatic subscriptions being canceled without warning, which was not expected or documented. We tried to engage customer support prior to the change but they were not helpful at all. This will likely result in a loss of members and thus income.

Pros
It offers a large selection of features and can be a one stop shop for membership tools. Although most of the features are not nearly comparable to equivalent stand-alone services, they are functional.

Cons
Customer support has been quite poor. They dropped telephone support in the last year and did not provide any guidance or assistance to us when they forced a payment system change that affected our members.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 3/10

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Melissa M.

Cost Effective Website and Database

Used daily for 2+ years
Reviewed 2021-02-05
Review Source: Capterra

Overall Wild Apricot is a great tool for associations and/or others who need to process dues payments, event registrations and keep up with your clients.

Pros
Wild Apricot makes it easy to process registrations for events, dues payments and store purchases in addition to being a website. It is very easy to use. There are user groups that you can join to get help from other users. Also, it is very easy to create a manual invoice for things that I might need a product for or a registration. There is also an app for administrators which is super convenient when to try to look up open invoices, etc. when away from the office.

Cons
There are several features that should be available that are not. First and foremost there should be the availability within in the software to create a pdf and email it to contacts. The store does not appear to be integrated with the mail database and there are not a lot of reports. When I have orders from my store I have to constantly watch for duplicates. There is also not an email report to run that will search for possible duplicates in the system.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Wild Apricot pricing

Starting from
$40/month
Pricing options
Free
Free trial
Subscription
View Pricing Plans

A 30 day free trial is available, after which Wild Apricot is priced as follows:

Free: $0 for organizations with up to 50 contacts.

Personal: $40/month for up to 100 contacts.

Group: $50/month for up to 250 contacts.

Community: $90/month for up to 500 contacts.

Professional: $160/month for up to 2,000 contacts.

Network: $290/month for up to 5,000 contacts.

Enterprise: $350/month for up to 15,000 contacts.

Global: For up to 50,000 contacts.

All plans include unlimited admins, free SSL certificate, and support.

Wild Apricot features

API
Access Controls/Permissions
Activity Dashboard
Alerts/Notifications
Contact Management
Customer Database
Customizable Templates
Data Import/Export
Email Marketing
Mobile Access
Reporting & Statistics
Search/Filter

CRM (304 other apps)
Calendar Management (308 other apps)
Customizable Branding (355 other apps)
Email Management (320 other apps)
Reporting/Analytics (628 other apps)
Social Media Integration (309 other apps)
Surveys & Feedback (292 other apps)
Third Party Integrations (425 other apps)

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options
This will ask you to sign in with LinkedIn

Videos and tutorials

Additional information for Wild Apricot

Key features of Wild Apricot

  • Accounts Receivable Tracking
  • All-In-One Solution
  • Association Management System
  • Automated Membership Renewals
  • Drag & Drop Website Builder
  • Dues Payments & Renewals
  • Email Automation & Newsletter Templates
  • Event Registrations & Payments
  • Financial Management
  • Full Customer Support
  • Member Directories
  • Membership Management
  • Online Donation Tool
  • Online Member Applications
  • Professional Looking Website Theme Sets
  • Save Time on Admin Tasks
  • Website Blog & Forum
  • Website Hosting
  • Automatic Notifications
  • Secure member login
View All Features

Benefits

Start a free, 30-day trial to see Wild Apricot in action. Stop spreading yourself thin across multiple systems (outlook, excel, wordpress, eventbrite) and simply integrate all administrative areas of your organization into one system.

Membership Management
Attract, renew, and manage your members with ease. Maintain a clean, updated, and searchable database of all your contacts. Instantly see which members have paid, owe dues, registered for events, or even opened their emails.

Website Builder
Get your organization's website up and running quickly with a selection of beautiful, ready-to-go website themes and a simple drag-and-drop website builder. Easily add forums, blogs, or member-only access areas to your site. Wild Apricot integrates with pre-existing websites, and WordPress.

Online Payments
Collect payments directly into your account with automated payment processing. Wild Apricot supports many different payment options including PayPal. Instantly see which members have paid, owe dues, or have renewals coming up. Set up automated email reminders to members for upcoming payments, or automatically send out invoices.

Event Registration
Within minutes, create online registration forms that collect member info directly into your database and process event fees automatically. You also have the ability to set up automated event confirmation and reminder emails. Event check-in is easy with our free mobile app.

Email & Contact Database
Maintain a clean, updated, and easily searchable member database. Instantly view membership status, event registrations, donations made, and more. Members have their own logins to check their payments, and contact information. Organize your members into lists and use Wild Apricot's email & newsletter templates to communicate with them.

Mobile Solutions
Wild Apricot website themes are fully responsive to mobile applications. Plus, with Wild Apricot's mobile app, you can manage your membership database, and track event registrations all from the convenience of your phone.