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Wild Apricot Pricing, Features, Reviews and Alternatives

Wild Apricot product overview

Price starts from

48

Per month

Per Feature

What is Wild Apricot?

WildApricot is an all-in-one, easy-to-use membership management solution which serves over 16,363 associations, non-profits, and clubs.

Key benefits of using Wild Apricot

Start a free, 30-day trial to see WildApricot in action. Stop spreading yourself thin across multiple systems (outlook, excel, wordpress, eventbrite) and simply integrate all administrative areas of your organization into one system.

Membership Management
Attract, renew, and manage your members with ease. Maintain a clean, updated, and searchable database of all your contacts. Instantly see which members have paid, owe dues, registered for events, or even opened their emails.

Website Builder
Get your organization's website up and running quickly with a selection of beautiful, ready-to-go website themes and a simple drag-and-drop website builder. Easily add forums, blogs, or member-only access areas to your site. Wild Apricot integrates with pre-existing websites, and WordPress.

Online Payments
Collect payments directly into your account with automated payment processing. Wild Apricot supports many different payment options including PayPal. Instantly see which members have paid, owe dues, or have renewals coming up. Set up automated email reminders to members for upcoming payments, or automatically send out invoices.

Event Registration
Within minutes, create online registration forms that collect member info directly into your database and process event fees automatically. You also have the ability to set up automated event confirmation and reminder emails. Event check-in is easy with our free mobile app.

Email & Contact Database
Maintain a clean, updated, and easily searchable member database. Instantly view membership status, event registrations, donations made, and more. Members have their own logins to check their payments, and contact information. Organize your members into lists and use Wild Apricot's email & newsletter templates to communicate with them.

Mobile Solutions
WildApricot website themes are fully responsive to mobile applications. Plus, with WildApricot's mobile app, you can manage your membership database, and track event registrations all from the convenience of your phone.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Knowledge Base
Chat
Email/Help Desk
FAQs/Forum
Phone Support

Training options

Videos
Documentation
Webinars

Wild Apricot pricing information

Value for money

4.4

/5

519

Starting from

48

Per month

Per Feature

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Wild Apricot features

Functionality

4.2

/5

519

Total features

86

14 categories

Most valued features by users

Reporting/Analytics
Reporting & Statistics
API
Third Party Integrations
Activity Dashboard
Alerts/Notifications
Data Import/Export
Email Marketing

Functionality contenders

Wild Apricot users reviews

Overall Rating

4.5

/5

519

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.67/10
Rating distribution

5

4

3

2

1

326

149

24

11

9

Pros
My overall experience has been excellent, and I have used it for another nonprofit and recommended it to a third who adopted it, and all have been more than satisfied with the product and service.

LS

Lance S.

It’s great and I like how you are constantly listening to your community and implementing improvements.

SC

Sandra C.

We were able to engage and notify our Membership, especially in the era of Covid 19, with such ease it makes it worth the while to have this software available.

an

angele n.

Cons
The clunky interface was made worse on slow-speed days, whereas other programs were not affected at all.

KF

Kristina F.

There were several member files that had the wrong renewal date but we couldn't change them manually. The system would give us error messages.

PW

Pat W.

The editor is worse than worthless. It is hard to believe that anyone thought this was a good idea.

PF

Peter F.

Overall rating contenders

Overall Rating

Great Organization Management Tool

Reviewed 2 years ago

Transcript

Mike S. : I am Mike and I'm the science coordinator for a school district in the education industry,...

AvatarImg
AvatarImg

Marilyn M.

Financial Admin

Professional Training & Coaching, 1-10 employees

Review source

Overall Rating

Repeat Customer

Reviewed 8 months ago

Transcript

Marilyn: Hi, my name is Marilyn. I'm a financial administrator. And on Wild Apricot, I would rate it...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Best solution for small to medium sized associations

Reviewed 2 years ago

WildApricot is an excellent solution for managing association memberships and websites. The solution includes basic eCommerce and the ability to build a website with the Wild Apricot CMS - you can also connect easily to other website tools. Members love the easy of managing their own profiles and the other features for member communications.

Pros

Easy of use, ability to customize the member database easily and the integrated content management system for a professional website.

Cons

The software does not allow you to determine the membership ID within he system. This creates a challenge for any organization that already has a member number schema.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Cost Effective Website and Database

Reviewed a year ago

Overall Wild Apricot is a great tool for associations and/or others who need to process dues payments, event registrations and keep up with your clients.

Pros

Wild Apricot makes it easy to process registrations for events, dues payments and store purchases in addition to being a website. It is very easy to use. There are user groups that you can join to get help from other users. Also, it is very easy to create a manual invoice for things that I might need a product for or a registration. There is also an app for administrators which is super convenient when to try to look up open invoices, etc. when away from the office.

Cons

There are several features that should be available that are not. First and foremost there should be the availability within in the software to create a pdf and email it to contacts. The store does not appear to be integrated with the mail database and there are not a lot of reports. When I have orders from my store I have to constantly watch for duplicates. There is also not an email report to run that will search for possible duplicates in the system.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend3/10

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Not Customer Friendly

Reviewed a year ago

Our non-profit has approximately 1500 members we are managing and this was our first attempt at using a membership management tool. The implementation went well and our first year was generally positive. The features they offer are functional but pale in comparison to standalone services. For example the newsletter tool is extremely limited compared to our previous service, MailChimp, to the point...

Pros

It offers a large selection of features and can be a one stop shop for membership tools. Although most of the features are not nearly comparable to equivalent stand-alone services, they are functional.

Cons

Customer support has been quite poor. They dropped telephone support in the last year and did not provide any guidance or assistance to us when they forced a payment system change that affected our members.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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An Out of the Box Solution for Membership Management

Reviewed 2 years ago

Other than the issues described above with the payment gateway, we have been extremely pleased with our Wild Apricot experience.

Pros

Wild Apricot is a single source for nearly everything needed to manage a membership organization. It has revolutionized our database, taking it into the cloud, it has streamlined our renewal process, given us greater visibility into our email marketing, and overall allowed us to function more efficiently as an organization. Since its deployment, we've been able to replace the work of up to 2 FTE because of how Wild Apricot has allowed us to streamline our operations.

Cons

Their payment gateway, Wild Apricot Payments, does have some unique challenges that we are working through. It has errored out a number of times and there was no intuitive alert to let us know we were missing out on authorized donations. Their customer support team has been slower than we'd like to respond to these issues and have yet to provide a clear reason for them and any timeline for resolution.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Use with Multiple Organizations - A True Advocate

Reviewed 2 years ago

Eight years ago I went through a selection process and chose Wild Apricot and then implemented it. A HUGE step up from disparate systems on Excel, a separate website, and email. This year I led the selection and implantation process for a different organization and Wild Apricot came out on top again. Processing a new member went from one hour to minutes. Renewals from 30 minutes to zero. Sending out emails used to be a huge process. Now it's simple. One thing I've noticed is that Wild Apricot continues to add and improve features. The website builder has gotten easier to use. And adding responsive themes and an easy-to-implement app is a huge plus.

Pros

Integrated features for membership management, communications, event management, and website development. Great coaching services during implementation and then support after.

Cons

Nothing that would stop me from selecting it again. Some of the newer features like polls can use some development, and formatting is sometimes challenging. But the tradeoff for a fully integrated system is well worth it.

Wild Apricot FAQs and common questions

Q. What type of pricing plans does Wild Apricot offer?

Wild Apricot has the following pricing plans:
Starting from: $48.00/month
Pricing model: Free, Subscription
Free Trial: Available


Q. Who are the typical users of Wild Apricot?

Wild Apricot has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business


Q. What languages does Wild Apricot support?

Wild Apricot supports the following languages:
English


Q. Does Wild Apricot support mobile devices?

Wild Apricot supports the following devices:
Android, iPad, iPhone


Q. Does Wild Apricot offer an API?

Yes, Wild Apricot has an API available for use.


Q. What other apps does Wild Apricot integrate with?

Wild Apricot integrates with the following applications:
Make, PayPal, Google Analytics 360, QuickBooks Online Advanced, WordPress, Stripe, Meta for Business


Q. What level of support does Wild Apricot offer?

Wild Apricot offers the following support options:
Knowledge Base, Chat, Email/Help Desk, FAQs/Forum, Phone Support

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