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Typical customers
Platforms supported
Support options
Training options
Value for money
4.4
/5
519
Starting from
48
Per month
Per Feature
Value for money contenders
Functionality
4.2
/5
519
Total features
86
14 categories
Functionality contenders
Overall Rating
4.5
/5
519
Positive reviews
5
4
3
2
1
326
149
24
11
9
LS
Lance S.
SC
Sandra C.
an
angele n.
KF
Kristina F.
PW
Pat W.
PF
Peter F.
Overall rating contenders
Mike S.
Science Coordinator
Education Management, 1,001-5,000 employees
Review source
Transcript
Mike S. : I am Mike and I'm the science coordinator for a school district in the education industry,...
Marilyn M.
Financial Admin
Professional Training & Coaching, 1-10 employees
Review source
Transcript
Marilyn: Hi, my name is Marilyn. I'm a financial administrator. And on Wild Apricot, I would rate it...
Martin M.
Verified reviewer
Design, 11-50 employees
Used daily for 1-2 years
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WildApricot is an excellent solution for managing association memberships and websites. The solution includes basic eCommerce and the ability to build a website with the Wild Apricot CMS - you can also connect easily to other website tools. Members love the easy of managing their own profiles and the other features for member communications.
Easy of use, ability to customize the member database easily and the integrated content management system for a professional website.
The software does not allow you to determine the membership ID within he system. This creates a challenge for any organization that already has a member number schema.
Melissa M.
Verified reviewer
Nonprofit Organization Management, self-employed
Used daily for 2+ years
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Overall Wild Apricot is a great tool for associations and/or others who need to process dues payments, event registrations and keep up with your clients.
Wild Apricot makes it easy to process registrations for events, dues payments and store purchases in addition to being a website. It is very easy to use. There are user groups that you can join to get help from other users. Also, it is very easy to create a manual invoice for things that I might need a product for or a registration. There is also an app for administrators which is super convenient when to try to look up open invoices, etc. when away from the office.
There are several features that should be available that are not. First and foremost there should be the availability within in the software to create a pdf and email it to contacts. The store does not appear to be integrated with the mail database and there are not a lot of reports. When I have orders from my store I have to constantly watch for duplicates. There is also not an email report to run that will search for possible duplicates in the system.
Sean H.
Nonprofit Organization Management, 11-50 employees
Used daily for 1-2 years
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Our non-profit has approximately 1500 members we are managing and this was our first attempt at using a membership management tool. The implementation went well and our first year was generally positive. The features they offer are functional but pale in comparison to standalone services. For example the newsletter tool is extremely limited compared to our previous service, MailChimp, to the point...
It offers a large selection of features and can be a one stop shop for membership tools. Although most of the features are not nearly comparable to equivalent stand-alone services, they are functional.
Customer support has been quite poor. They dropped telephone support in the last year and did not provide any guidance or assistance to us when they forced a payment system change that affected our members.
Chris L.
Religious Institutions, 11-50 employees
Used daily for 1-2 years
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Other than the issues described above with the payment gateway, we have been extremely pleased with our Wild Apricot experience.
Wild Apricot is a single source for nearly everything needed to manage a membership organization. It has revolutionized our database, taking it into the cloud, it has streamlined our renewal process, given us greater visibility into our email marketing, and overall allowed us to function more efficiently as an organization. Since its deployment, we've been able to replace the work of up to 2 FTE because of how Wild Apricot has allowed us to streamline our operations.
Their payment gateway, Wild Apricot Payments, does have some unique challenges that we are working through. It has errored out a number of times and there was no intuitive alert to let us know we were missing out on authorized donations. Their customer support team has been slower than we'd like to respond to these issues and have yet to provide a clear reason for them and any timeline for resolution.
Anonymous Reviewer
Verified reviewer
Nonprofit Organization Management, 11-50 employees
Used daily for 2+ years
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Eight years ago I went through a selection process and chose Wild Apricot and then implemented it. A HUGE step up from disparate systems on Excel, a separate website, and email. This year I led the selection and implantation process for a different organization and Wild Apricot came out on top again. Processing a new member went from one hour to minutes. Renewals from 30 minutes to zero. Sending out emails used to be a huge process. Now it's simple. One thing I've noticed is that Wild Apricot continues to add and improve features. The website builder has gotten easier to use. And adding responsive themes and an easy-to-implement app is a huge plus.
Integrated features for membership management, communications, event management, and website development. Great coaching services during implementation and then support after.
Nothing that would stop me from selecting it again. Some of the newer features like polls can use some development, and formatting is sometimes challenging. But the tradeoff for a fully integrated system is well worth it.
Q. What type of pricing plans does Wild Apricot offer?
Wild Apricot has the following pricing plans:
Starting from: $48.00/month
Pricing model: Free, Subscription
Free Trial: Available
Q. Who are the typical users of Wild Apricot?
Wild Apricot has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business
Q. What languages does Wild Apricot support?
Wild Apricot supports the following languages:
English
Q. Does Wild Apricot support mobile devices?
Wild Apricot supports the following devices:
Android, iPad, iPhone
Q. Does Wild Apricot offer an API?
Yes, Wild Apricot has an API available for use.
Q. What other apps does Wild Apricot integrate with?
Wild Apricot integrates with the following applications:
Make, PayPal, Google Analytics 360, QuickBooks Online Advanced, WordPress, Stripe, Meta for Business
Q. What level of support does Wild Apricot offer?
Wild Apricot offers the following support options:
Knowledge Base, Chat, Email/Help Desk, FAQs/Forum, Phone Support