WildApricot vs MemberLeap

Daxko Operations

StarChapter

Mindbody

Complete operations software for member-based nonprofits - integrating programs, billing, and check-ins in one secure system.

StarChapter is an association management software for local chapters, combining membership management, website content, event registration and email marketing

Mindbody offers business management software for spas, salons, gyms, wellness practitioners and other class and appointment-based businesses.

WildApricot is an online membership solution for associations, non-profits, and clubs. Wild Apricot allows teams to automate all the administrative tasks that come with running an organization: membership management, event registration, online payments, emails, and the website.

Membership Management

Electronic Payments

Event Management

Registration Management

Customizable Forms

Donor Management

Most reviewers indicate that WildApricot offers strong value for money, with affordable pricing, extensive features, and cost savings for small organizations. However, some users report frustration with frequent price increases and steep jumps between pricing tiers.

Value for money

By industry, WildApricot reviewers are most commonly professionals in non-profit organization management (32%). The most frequent use case cited is membership management (72% of reviewers).

WildApricot

Web-based

Android

iPhone

iPad

Neon CRM

MemberClicks

Membee

Blackbaud Raiser's Edge NXT

Hivebrite

100 Contacts

250 Contacts

500 Contacts

2000 Contacts

5000 Contacts

15000 Contacts

Challenging formatting and editing tools

65% of reviewers feel negative about Page and Email Formatting. Reviewers report difficulties with the platform’s page and email editors, citing issues with inconsistent formatting, limited font and style options, and problems when pasting content from external sources. They say the editing tools can be clunky, especially for users without HTML experience, and that achieving professional-looking layouts is often time-consuming. Some users mention frustration with mobile responsiveness and maintaining consistent appearance across communications.

Frequent bugs and technical issues

65% of reviewers feel negative about Bugs and Issues. Reviewers indicate they encounter various technical problems, such as system slowdowns, unresponsive features, and recurring bugs that disrupt workflow. They mention challenges with browser compatibility, error messages, and difficulties accessing support when issues arise. Some users say these problems lead to extra work, risk of errors, and frustration, especially when technical support is slow to respond or unable to resolve persistent issues.

Comprehensive association management tools

Offers everything you need to run an association and its ease of use and price.

100% of reviewers feel positive about Association Management. Reviewers indicate the platform offers essential infrastructure for running associations, including membership tracking, content management, and administrative tools. They appreciate the ease of use, time savings, and flexibility, which allow them to focus on growing their organizations and serving members. Users say the software is suitable for both small and large associations, and they value the responsive customer support and helpful documentation. Some reviewers highlight the cost-effectiveness and the ability to centralize association activities in one place.

Ongoing product enhancements

97% of reviewers feel positive about Improvements. Reviewers appreciate that the company regularly updates the software, adding new features and responding to user suggestions. They indicate that enhancements make the platform more functional and easier to use over time. Users say the development team listens to feedback and implements changes that benefit their organizations. Some reviewers note that continuous upgrades help keep their operations current and relevant, and they value the company’s commitment to ongoing improvement.

Integrated event and membership features

98% of reviewers feel positive about Event and Membership Management. Reviewers appreciate being able to manage member registrations, event listings, and communications within a single platform. They find the system streamlines processes like renewals, event sign-ups, and payment collection, reducing administrative workload. Users say the customizable member database, automated reminders, and accessible event calendars improve engagement and attendance. Many note the flexibility to tailor features to their organization’s needs and value the all-in-one solution for managing contacts, finances, and events.

Web Liason

It seems that a non-member could sign up for a newsletter, and then their email is in our system, but it kind of gets muddy when we want to only send a newsletter out for our members (member only events, get togethers at peoples houses, etc. ) and public events (come to our big pottery show).  

Board Member

It has lots of great features like the forums and all the different letters you can generate and set up dates to have them automatically sent out.  

Director of The Law Enforcement Advisory Panel

The COMPLETE features to include e-mail marketing and SaaS. (Members can join and update their details and register for events.

Unfortunately, some register with an email error. If there were an email verification during registration, it would further save manhours in contacting the registrants to correct email error.

Treasurer

Ultimately the deterioration in the value of the Canadian dollar made the cost prohibitive and we switched to Canada Helps which is a Canadian charity.

Editor

WildApricot was a great membership management system for our car club.

The promises we were told that we could use our existing wordpress website with WA handling events, gating content, etc.

Emailing members and creating events was easy enough.

Director

The platform allowed us to build our website ourselves without incurring costs for an outside web developer.

Senior Manager

Sometimes the format options for designing webpages and emails could be a little clunky.

The conversion to AUD was very, very painful for our car club.

The ability to customize the website and membership portal was a standout feature, allowing for seamless branding and personalization.

What takes 100 manhours to achieve, is literally less than 20 manhours to achieve using all features of wild apricot.

Bulk emailing was easy to do and membership due dates and renewals easy to track.

Deborah Yohn MA BSN RN CEO

I also love that they make sure we follow the new laws that have passed by telling us what to add to the site, such as private.

WildApricot provides an excellent platform for the website for our arts and crafts guild.  

It’s also great for setting up events and then attaching all the reminders.

Membership Manager

If it were not for the support issue, and the reporting, I could give a 9 or 10.  

It is not very complicated to figure out how to post, manage and track your income.

I would like to set more udpated plug and play web pages.

It is a great place for non-profits who need support but can't pay for a personal It person to help set things up.

I loved how easy it is to create and maintain our website, host events, manage payments.

I'm still trying to figure out the best way to do newsletters for non OPA members.  

My main issue, and it's a big one for me, is that there is no live support.  

Training Manager

There are tutorials and videos available and many of those are helpful.

Webmaster

Was I communicating with a person, bot or what?

NO live people will help you through an issue!

Digital Media Officer

Some permissions for admins need to be more fine-grained (e.g. FOH in event management with the app.)The contact-based pricing hurts organisations like us...

Vice President of Strategic Development

You can also do it yourself with a template, but they don't look as nice as other sites or having custom graphics applied.

There were some design limitations, and advanced customization options required technical expertise or assistance from support.

President

You don't need a degree to use it, it can be learned by almost anyone.

The website development tools are powerful and easy to use and customize.  

The platform provided a comprehensive and user-friendly solution for managing membership-based organizations.

Developer

It has a learning curve for setting up, configuration, and for daily administration of the software.

All of our users quickly adapted to using it.  

It is easy to use if you are tech savvy. If you are not tech savvy, it can be overwhelming.

Executive Director

I'd like to see a way to set up sessions and a conference schedule in the system with each session having a QR code in order to keep up with session attendance.

Communications Director

Customer service is useless, all they do when you finally get them on a chat is send links to articles that describe how customers needing more flexibility can add custom css.

Complete lack of response to customer needs, the program is inflexible, archaic, no improvements have been made in years and no attention is paid to the user forum where customers have been requesting basic functionality that was available on other platforms in the 1990s.

System Administrator

With Wild Apricot's assistance, we are able to easily add new events and maintain our website current with our ever-evolving needs.

It links with Wordpress but has limited other integrations.  

I am a former member trying to rejoin the group.   When I set up my profile, I was bombarded with offers for coaching support is needed.  

App Integrations Specialist

Customers elsewhere (e.g. UK) may find certain important features don't exist, or are slow to be offered.

Examples would be Gift Aid on donations and BACS Direct Debit.

VP Technology

It is difficult to format email blasts and web pages sometimes; there are more options we would love to see such as a calendar of upcoming scheduled emails.

It’s not intuitive and very difficult to work with.

This means many of the settings are geared towards organisations based in the US/Canada.

Web Manager

It makes everything super simple for us to only have to use one main software.

Customer Support

Website Management

Email Communication

Training and Learning Curve

Page and Email Formatting

Features

Event and Membership Management

Pricing

Mid-size Business

Large Enterprises

Small Business

Freelancers

Most reviewers indicate that WildApricot offers strong value for money, especially for small organizations and non-profits with limited budgets. They say the platform is affordable compared to other similar solutions and appreciate that it provides a wide range of features, even at entry-level pricing. Most users consider the cost-benefit ratio favorable, noting that WildApricot automates many administrative tasks, includes regular updates and new features at no extra charge, and does not require purchasing new releases. They find that the software reduces operational costs, sometimes by a significant margin, and is often less expensive than custom-built websites or more complex alternatives. Most reviewers indicate that the pricing structure is transparent and manageable, with some mentioning that they receive more functionality for less money than with competing products.

However, some users report frustration with recent and frequent price increases, sometimes with minimal notice. They feel that price hikes are not always matched by meaningful feature improvements or enhancements. Some reviewers find the jump in cost between pricing tiers, especially as contact limits are exceeded, to be steep and difficult for growing organizations. They say that additional fees, such as setup charges, can add to the overall expense. Some users feel that the value for money has declined due to these factors.

Personify

GrowthZone

GrowthZone is an association management software that offers tools for membership-based organizations to streamline operations and enhance member engagement. The platform centralizes membership management, event planning, communication, and financial processes in one integrated system. Organizations can automate renewal reminders, simplify event registration, generate actionable reports, and create dedicated community spaces for members to connect and collaborate.

Novi AMS

Novi AMS is a cloud-based association management solution designed to help associations manage members, dues, events, accounting, & more. The only AMS approved by Intuit for the QuickBooks App Store, our 2-way, 24/7 sync saves 10 to 40 hours per week in admin time.

MemberLeap is an association management solution for any size organization with an all-in-one integrated package all built around a core database and all the tools you need!  Includes member database, member billing, event registration, learning management, and more.

Member Portal

Dues Management

Event Scheduling

Email Marketing

Committee Management

Proprietary

MemberLeap

MemberPlanet

Brilliant Directories

Member365

bsport

Silver 

Gold

Platinum

Non-Profit Plans

Corporate Manager

Membership management and event registration are the features we use most often, but other tools such as surveys are a great benefit as well.

Program Director

The member management tools for billing, automated membership cards, reporting, event management, proposal/scholarship submission capabilities, and committee scoring ability, to name just a few, are what I like most about the platform.

Operations Director

Importing and exporting data can be clunky, and some modules don't "talk" to each other, so there is some manual data entry.

Association Executive

MemberLeap's staff made the transition from our previous software easy and painless and the training had us operational in no time.

Attorney

What I liked most particularly is the fast turnaround time for any issues we have run into. Whenever we submit a ticket through their email their team responds fast and efficiently and solved our problems!

MemberLeap consolidates so many functions into a single tool, which saves so much time and energy.

Our organization went from tracking everything on a multitude of different excel sheets to having everything automated by MemberLeap.

It excels in all areas, streamlining processes, enhancing engagement, and providing a seamless user experience.

Membership Ambassador

Our designers built the look of the site and the tech team helps us keep it up and running.

I can always count on them for help and guidance, and I have so much comfort knowing they are there to assist with my every need.

Volunteer Treasurer

Be careful when first setting up your org to understand the implications of bulk actions.

Consultant

The backend builder is very clunky and needs autosave feature.

Member database, events calendar, membership cards, just everything being automated.

After exploring various member management platforms, it was evident that MemberLeap was the ideal choice due to their robust platform and extensive experience in this space.  

MemberLeap has amazing employees who are professional, kind, highly intelligent, and so very patient and willing to help.  

I am extremely pleased with our decision to select MemberLeap, and we have had nothing but compliments on how the service performs and the fresh new look of our website.

Director of Technology

We have numerous unique needs in our association, MemberLeap has taken the time to personally understand our needs and has partnered with us in expanding their capabilities to fill our needs.

Party Secretary

The support staff takes an interest in what one is trying to achieve, not just the technical issue.

Membership & Marketing Coordinator

The software has a plethora of customization options and any specific functionality we have added has been handled flawlessly by their team pf programmers.

We have been using them now for several months and all has gone very smooth from sales to pre-production to launch.

Our website was revamped, it looks better than ever, and as a result our business online has flourished.

Administrator

I am looking forward to learning all the tools that are being offered with our account.

It's like being in a well organized family.

Our partnership with MemberLeap has been excellent. As I have stated above, we have significantly unique needs and MemberLeap has been eager to collaborate with us to solve for those needs on ambitious timelines.

Executive Secretary

I use MemberLeap for both my association clients.

MemberLeap could use more member engagement tracking metrics, and easier means for reporting them.

Communications Manager

Not being able to just pick up the phone and talk to someone.

Works well with our website and has an excellent appearance.

The number of existing features is truly amazing, and the list keeps growing!

Technology Committee Chairman

Those of us that commonly use the administrative functions have enjoyed using the system.

Also, their team is incredibly friendly and helpful, always looking for creative solutions to give you exactly what you need.

Account Executive

It's the reason why we have several of our clients on the product now.

Chief Technology officer

The customer service. When we encounter a problem they are always willing to help.

Membership database management is flexible with fields - which makes bringing in old material easy - even if you don't use it, conference and event registrations is very user friendly, we use the proposals module to solicit and grade abstracts for our medical conference.

Board Member and Membership Staff

Offers a wide variety of modules, ease of navigation.

Hopefully, the more experience I have, the easier it'll get.

WildApricot vs MemberLeap Comparison (2026)

WildApricot

MemberLeap

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives