MemberLeap Pricing, Features, Reviews and Alternatives

All the energy is on the front-end to build. Once up and running it is a champ. Custom set-up from beginning. Team meetings were productive. Support for migration was superb. Launch date was met. Response time is always impressive.

Not for those without some computer/database experience. Migrating from one database to another is never an easy task. That being said - MemberLeap was pretty uneventful from start to finish.

Thanks for the awesome review Dawn! Your new website looks fabulous, and we are so happy that you have been able to streamline your organization's day-to-day needs by switching to MemberLeap! Fly high!

We are a 100% volunteer non-profit trade association with over 2,000 Members and have been happily using MemberLeap since 2017. The MemberLeap team made switching providers easy. We like that MemberLeap is strong in Member Management, Member Communication, and Event Management. A very small group of non-technical volunteers is able to manage a very professional looking website and handle all aspects of Member and Event management thanks to MemberLeap's easy to use interface. MemberLeap's customer service is very good and there is a detectable desire to serve their clients.

The only con we have experienced is the inability to issue refunds via the system through our payment gateway. Luckily we have so few refunds it a minor inconvenience. Anything else that we have found difficult has successfully been mitigated by training and assistance from the MemberLeap team.

Thanks for the review Paul! The process of issuing refunds varies based on the payment gateway our clients use.

It seemed straight forward. There was training that came with the program. We do get quick answers when we have a question.

Everything seems to be an "add on". There is a disconnect between what the sales person tells you the program can do and what it can do. Many of the functions we needed were considered a customization. The reason we chose memberleap was that it seemed cost efficient. But now we are paying as much as the other systems we were looking at cost.

Memberleap is easy to learn and provides us with the functions we need to handle a nearly 1,000 member association. Support staff are responsive. Prior to Memberleap, our website was hacked. We were using multiple systems and products. Being able to integrate nearly everything into one system was a relief, more effective, and allowed us to be more responsive to our members.

There are a few things … support documents are not always clear; some show videos feature previous software versions; few communications about new options or updates.

Hi Diane! We have been honored to have you as a client for the past 5 years! All features integrated into one system is truly an efficient way to manage such a large organization. We will be releasing our updated training videos soon. Because our primary focus is on our clients and enhancements are made regularly, it doesn't leaves a lot of time to make the necessary updates, but the functionality is always relevant. We are brainstorming the best way to let our clients know about all of the new enhancements to our system in a timely manner. Please look for more to come on that. We look forward to serving you for the next 5 years and beyond. Take care.

All of the modules are fully integrated rather than being third-party sourced, so the functions are faster and data has full integrity. The modules are also available to be turned on as needed if a phased-in approach is required. In addition, there is the ability to set up committees (aka projects) with an autonomous ability to manage internal emails, calendars, message boards and document archives exclusively and confidentially within each committee.

The administrative functions are fairly basic. Although most of the major admin functions can be assigned to a specific user which is a positive, they can't be defined by role which requires a bit of maintenance as people move around in roles. Also most admin functions are global for the organization, rather than restricted for which person or data fields they can access.

Hi Kristine! We are so excited to have brought you onboard as a client! We are glad you have discovered all of the amazing modules that MemberLeap has to offer! We look forward to seeing your organization grow!