MemberLeap Pricing, Features, Reviews & Comparison of Alternatives

MemberLeap

Discover Membership Solutions

4.71/5 (49 reviews)

MemberLeap overview

What is MemberLeap?

MemberLeap is an all-inclusive and flexible membership management solution for small, medium, and large organizations. This all-in-one association management system is built around a core database with tools for:

Member Management, including a built-in CRM
Communication
Responsive Website Content Management
Event Management, including Call for Proposals, Exhibit Booth Management, and Volunteer Management
E-Commerce
Fundraising
Education
Mobile Application
Web Hosting Services

All of its modules and their respective features are web/cloud-based to assist member-based organizations efficiently managing their day-to-day operations.
www.memberleap.com

Pricing

Starting from
$50/month
Pricing options
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Australia, Canada, Europe, Mexico, United Kingdom

Supported languages

English
MemberLeap screenshot: The Pastry Chefs of America is our fictional association demonstration website where you can see an actual back-end of our softwareMemberLeap OverviewMemberLeap screenshot: Admins have easy access to their members' data in the member profilesMemberLeap screenshot: Our advanced broadcast email message modules allows you to send out amazing looking emails and newslettersMemberLeap screenshot: Our mobile app is available for both iOS and AndroidMemberLeap screenshot

MemberLeap reviews

Value for money
Features
Ease of use
Customer support
  4.7
  4.5
  4.5
  4.9
Dawn Vinson

Attractive front end and excellent support. Spending 25% fewer man-hours in system.

Used daily for 1-2 years
Reviewed 2018-04-03
Review Source: Capterra

Decreased our website/database cost by 20%, decreased our staff man-hours in the system by 25%. Easy enough to maintain that we were able to bring daily management of website back in-house.

Pros
All the energy is on the front-end to build. Once up and running it is a champ. Custom set-up from beginning. Team meetings were productive. Support for migration was superb. Launch date was met. Response time is always impressive.

Cons
Not for those without some computer/database experience. Migrating from one database to another is never an easy task. That being said - MemberLeap was pretty uneventful from start to finish.

Response from Vieth Consulting


Thanks for the awesome review Dawn! Your new website looks fabulous, and we are so happy that you have been able to streamline your organization's day-to-day needs by switching to MemberLeap! Fly high!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Karen Clark

We are VERY happy with Vieth and the MMS system

Reviewed 2012-11-29
Review Source: Capterra

We moved from Avectra Netforum/Memberfuse to Vieth. We were very unhappy with the Netforum system and the Avectra support team. Moving from a big name system to Vieth was a bit scary but I have to say the experience so far has been amazing. From the start I could see the major differences. Vieth came up with the design for our site and then built it very qucikly as part of our implementation fee. They took care of everything which was a big difference from Avectra. Once in the system I quickly realized how much easier the MMS system was to use vs. Netforum. I spent months getting Netforum setup to work the way we needed and MMS was about 1 week. Avectra promised a bunch of functionality during the RFP process and then we were surprised to find things not working the way we expected. Vieth was very honest and we got what we expected. A support ticket at Avectra would sit for a few months but at Vieth it is worked on that week. We are very happy with Vieth and highly recommend them.

Pros
-Very easy to use admin console. Once you figure out where everything lives it is easy to get around the system -We have a great deal of flexibility with the system when it comes to customizations. Vieth is great with making changes for the better. If it is outside of the normal system requirements there will be cost associated however with our last system we could not customize anything -Member side is straight forward. Easy to use -It does what they say. Sales team is very open with their product. They don't promise anything outside of the system functionality -Very few bugs. Our last system had new releases often however they usually introduced new bugs to the environment. -The support staff is VERY responsive. I was worried at first as the staff is on the smaller size however they are much quicker to resolve issues then our last "big name" system. I will send in a support email and someone is working on it that day!

Cons
-A couple of the system generated pages could do with an update on their look.Overall very happy with what we have. -Newsletter module is much better then our previous system but could do with updating. I understand this is on their list of things to do. -Some of the system pages do not allow you to add your own text to the page. For example if I want to add a statement to the file manager page I cannot without Vieth adding it for me. It would be nice to have that ability. -They do not have a subscription module which our last system had. They do have the ability to do custom member types and they do have a online store.

Rating breakdown

Ease of use
Customer support

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Robb Cummings

User-Friendly and Intuitive Product with Excellent Customer Service

Used weekly for 6-12 months
Reviewed 2020-02-18
Review Source: Capterra

The process from the initial sale, product demonstrations for our association, and implementation has been very smooth. The MemberLeap team kept us informed during every step of the process and they've been very responsive to any inquiries we've had.

Pros
MemberLeap's product is very easy to navigate. We moved from a website provider who did everything for us to one where we have much more control and access to make changes. The training sessions were very helpful and the library of other support items (videos, tutorials, text documents, etc.) is extensive.

Cons
We've not yet encountered any significant negative experiences with the software. As with any new product there are sometimes things you have to work around.

Response from Vieth Consulting


Thanks Robb! We are so glad that you like our software! We have enjoyed onboarding several of the other student financial aid administrators associations too. We look forward to serving all of your membership needs for many years to come.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Amy Ables

Great product & service!

Used daily for 6-12 months
Reviewed 2020-01-19
Review Source: Capterra

Excellent! Great support team and extremely responsive on support requests - usually same day response!

Pros
The back end is very user friendly and I love that I am able to customize areas that best fit our demographics.

Cons
Billing for non-dues activities is not as intuitive as I would like for it to be.

Response from Vieth Consulting


Thanks for the review Amy! We were excited to onboard the Austin Association of Facility & Maintenance Engineers. If you would like to schedule a quick overview of our non-dues invoices, please contact our customer service team at service@memberleap.com. Take care.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Kate Tretheway

Memberleap Review

Used daily for 6-12 months
Reviewed 2020-01-09
Review Source: Capterra

While the customer support is generally quick, we do feel that unless you push back, their answer tends to be "we can't do that" or " that is a customization, which will be an added cost"

Pros
It seemed straight forward. There was training that came with the program. We do get quick answers when we have a question.

Cons
Everything seems to be an "add on". There is a disconnect between what the sales person tells you the program can do and what it can do. Many of the functions we needed were considered a customization. The reason we chose memberleap was that it seemed cost efficient. But now we are paying as much as the other systems we were looking at cost.

Rating breakdown

Ease of use
Features

Likelihood to recommend: 5/10

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MemberLeap pricing

Starting from
$50/month
Pricing options
Subscription
View Pricing Plans

The monthly MemberLeap fee is based on the total number of member records requiring usernames and passwords in your database. It is truly a month-to-month lease subscription, and you are not locked into a long term contract.

After deciding which MemberLeap features your organization can benefit from, you can determine which plan (Silver, Gold, or Platinum) will work best for you.

MemberLeap features

API
Activity Tracking
CRM Integration
Custom Fields
Customizable Reporting
Data Import/Export
Electronic Payments
Social Media Integration

Activity Dashboard (241 other apps)
Automatic Notifications (212 other apps)
Calendar Management (190 other apps)
Customer Database (168 other apps)
Customizable Branding (217 other apps)
Customizable Templates (188 other apps)
Email Integration (203 other apps)
Real Time Data (141 other apps)
Reminders (194 other apps)
Reporting & Statistics (262 other apps)
Surveys & Feedback (154 other apps)
Third Party Integration (239 other apps)

Videos and tutorials

Additional information for MemberLeap

Key features of MemberLeap

  • Member database
  • Public and private member directory/search (Find a member)
  • Membership interest form (Contact Us form)
  • Online membership portal area
  • Member data conversion
  • Customer relationship management (CRM) system
  • Quick reports and custom reporting
  • Membership billing
  • Online dues payment
  • QuickBooks Interface
  • Member management
  • Website content management
  • Slideshow manager
  • File archive
  • Video manager
  • Forms builder
  • Photo album editor
  • Classified ads
  • Job board
  • Document storage / File archive
  • Member press releases
  • Basic and advanced website hosting
  • Engagement Report
  • Mobile-friendly broadcast email message
  • News manager and blog
  • Drip marketing
  • Mobile-friendly newsletter editor
  • Community posts
  • Message Boards, Discussion Boards, and Forums
  • Email list service manager
  • Social networking tool (multipost)
  • Projects / committee management
  • Surveys
  • Elections
  • RSS Feeds
  • Resource reservations
  • Library
  • Legislative action center
  • Broadcast text message
  • Event calendar
  • Event registration
  • SSL Security
  • Volunteer management
  • Call for proposals / abstract management
  • Online donations
  • Wish list
  • Online Store / Catalog
  • Online learning module
  • Basic and advanced mobile app
  • Website integration
  • eCommerce management
  • Tradeshow Exhibit Booth Management
  • Chat/Social networking
  • Event checkin feature on Mobile App
  • Property Asset Management
  • API
  • Chapter Management
  • GDPR Management Tools
View All Features

Benefits

MemberLeap users can generate quick reports, create custom reports, as well as print member and address lists, mailing labels, and more.

MemberLeap offers a social networking tool that allows associations to post events and news items to their Facebook and Twitter accounts simultaneously.

The online event registration feature allows members and non-members to sign-up and pay fees for conventions, conferences, and any other events, directly through the association's website.

MemberLeap provides a module that lets members reserve resources or spaces for a block of time, such as an LCD projector, meeting rooms, or anything else.

MemberLeap users can order a custom, branded mobile app for their organization that will be available for Android (phones and tablets) and Apple (iPhone, iPad, etc.) mobile devices.