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MemberLeap
4.8
(71)

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Discover Membership Solutions

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(11)

MemberLeap Pricing, Features, Reviews and Alternatives

MemberLeap product overview

What is MemberLeap?

MemberLeap is an all-inclusive and flexible membership management solution for small, medium, and large organizations. This all-in-one association management system is built around a core database with tools for:

Key benefits of using MemberLeap

  • MemberLeap users can generate quick reports, create custom reports, as well as print member and address lists, mailing labels, and more.

  • MemberLeap offers a social networking tool that allows associations to post events and news items to their Facebook and Twitter accounts simultaneously.

  • The online event registration feature allows members and non-members to sign-up and pay fees for conventions, conferences, and any other events, directly through the association's website.

  • MemberLeap provides a module that lets members reserve resources or spaces for a block of time, such as an LCD projector, meeting rooms, or anything else.

  • MemberLeap users can order a custom, branded mobile app for their organization that will be available for Android (phones and tablets) and Apple (iPhone, iPad, etc.) mobile devices.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Email/Help Desk
    Phone Support
    FAQs/Forum
    Chat
    Knowledge Base

    Training options

    Webinars
    Documentation
    Live Online
    Videos

    MemberLeap pricing information

    Value for money

    4.8

    /5

    71

    Starting from

    ic-pricetag

    No pricing info

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    MemberLeap features

    Functionality

    4.6

    /5

    71

    Total features

    46

    3 categories

    Most valued features by users

    API
    Data Import/Export
    Email Marketing
    Mobile Access
    Customizable Reports
    Customizable Fields
    Social Media Integration
    Real Time Reporting

    Functionality contenders

    MemberLeap users reviews

    Overall Rating

    4.8

    /5

    71

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9.54/10
    Rating distribution

    5

    4

    3

    2

    1

    58

    12

    1

    0

    0

    Pros
    They offer a good overall product for Member Management, Member Communication, and Event Management at a good price. They have many more capabilities that we have not taken advantage of.
    The back end is very user friendly and I love that I am able to customize areas that best fit our demographics.
    MemberLeap provides excellent customer support. They respond promptly and effectively.
    Cons
    Sometime very minor errors lead to big problems. For example, if I don't put "http:/" in front of the website address when I'm creating a form, it will cause an error for users.
    I have to manually enter the information from the hard copy registration form into the Event program in order to trap all the event information that I need to track.
    We've not yet encountered any significant negative experiences with the software. As with any new product there are sometimes things you have to work around.

    Overall rating contenders

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    Dawn V.

    Used daily for 1-2 years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Attractive front end and excellent support. Spending 25% fewer man-hours in system.

    Reviewed 5 years ago

    Decreased our website/database cost by 20%, decreased our staff man-hours in the system by 25%. Easy enough to maintain that we were able to bring daily management of website back in-house.

    Pros

    All the energy is on the front-end to build. Once up and running it is a champ. Custom set-up from beginning. Team meetings were productive. Support for migration was superb. Launch date was met. Response time is always impressive.

    Cons

    Not for those without some computer/database experience. Migrating from one database to another is never an easy task. That being said - MemberLeap was pretty uneventful from start to finish.

    Vendor response

    Thanks for the awesome review Dawn! Your new website looks fabulous, and we are so happy that you have been able to streamline your organization's day-to-day needs by switching to MemberLeap! Fly high!

    PP
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    Paul P.

    Oil & Energy, 1,001-5,000 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

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    MemberLeap Helps Volunteers Run Non-Profit Association

    Reviewed a year ago

    We have a good working relationship with MemberLeap. They offer a good overall product for Member Management, Member Communication, and Event Management at a good price. They have many more capabilities that we have not taken advantage of. When we have needs that are beyond the current capabilities of their system they work with us to do custom programming to meet our needs at a reasonable price and on a good implementation schedule. We appreciate their service, agility, and flexibility.

    Pros

    We are a 100% volunteer non-profit trade association with over 2,000 Members and have been happily using MemberLeap since 2017. The MemberLeap team made switching providers easy. We like that MemberLeap is strong in Member Management, Member Communication, and Event Management. A very small group of non-technical volunteers is able to manage a very professional looking website and handle all aspects of Member and Event management thanks to MemberLeap's easy to use interface. MemberLeap's customer service is very good and there is a detectable desire to serve their clients.

    Cons

    The only con we have experienced is the inability to issue refunds via the system through our payment gateway. Luckily we have so few refunds it a minor inconvenience. Anything else that we have found difficult has successfully been mitigated by training and assistance from the MemberLeap team.

    Vendor response

    Thanks for the review Paul! The process of issuing refunds varies based on the payment gateway our clients use.

    KT
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    Kate T.

    Nonprofit Organization Management, 1-10 employees

    Used daily for 6-12 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend5/10

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    Memberleap Review

    Reviewed 3 years ago

    While the customer support is generally quick, we do feel that unless you push back, their answer tends to be "we can't do that" or " that is a customization, which will be an added cost"

    Pros

    It seemed straight forward. There was training that came with the program. We do get quick answers when we have a question.

    Cons

    Everything seems to be an "add on". There is a disconnect between what the sales person tells you the program can do and what it can do. Many of the functions we needed were considered a customization. The reason we chose memberleap was that it seemed cost efficient. But now we are paying as much as the other systems we were looking at cost.

    DB
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    Diane B.

    Nonprofit Organization Management, 1-10 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8/10

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    Still working for us 5 years later …

    Reviewed 2 months ago
    Pros

    Memberleap is easy to learn and provides us with the functions we need to handle a nearly 1,000 member association. Support staff are responsive. Prior to Memberleap, our website was hacked. We were using multiple systems and products. Being able to integrate nearly everything into one system was a relief, more effective, and allowed us to be more responsive to our members.

    Cons

    There are a few things … support documents are not always clear; some show videos feature previous software versions; few communications about new options or updates.

    Vendor response

    Hi Diane! We have been honored to have you as a client for the past 5 years! All features integrated into one system is truly an efficient way to manage such a large organization. We will be releasing our updated training videos soon. Because our primary focus is on our clients and enhancements are made regularly, it doesn't leaves a lot of time to make the necessary updates, but the functionality is always relevant. We are brainstorming the best way to let our clients know about all of the new enhancements to our system in a timely manner. Please look for more to come on that. We look forward to serving you for the next 5 years and beyond. Take care.

    KC
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    Kristine C.

    Nonprofit Organization Management, 201-500 employees

    Used daily for 6-12 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

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    MemberLeap software implementation

    Reviewed 2 years ago

    We converted a GoDaddy website with Wufoo for forms, Excel for membership tracking, and Constant Contact for event tracking. MemberLeap combined all of that into a sleek, easy to manage system that is extremely user-friendly. The implementation process was extremely smooth, and responses to our questions were virtually immediate. The member management system is highly customizable, and therefore...

    Pros

    All of the modules are fully integrated rather than being third-party sourced, so the functions are faster and data has full integrity. The modules are also available to be turned on as needed if a phased-in approach is required. In addition, there is the ability to set up committees (aka projects) with an autonomous ability to manage internal emails, calendars, message boards and document archives exclusively and confidentially within each committee.

    Cons

    The administrative functions are fairly basic. Although most of the major admin functions can be assigned to a specific user which is a positive, they can't be defined by role which requires a bit of maintenance as people move around in roles. Also most admin functions are global for the organization, rather than restricted for which person or data fields they can access.

    Vendor response

    Hi Kristine! We are so excited to have brought you onboard as a client! We are glad you have discovered all of the amazing modules that MemberLeap has to offer! We look forward to seeing your organization grow!

    MemberLeap FAQs

    Q. What type of pricing plans does MemberLeap offer?

    MemberLeap has the following pricing plans:
    Pricing model: Subscription
    Free Trial: Available | (No Credit Card required)


    Q. Who are the typical users of MemberLeap?

    MemberLeap has the following typical customers:
    Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business

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    Q. What languages does MemberLeap support?

    MemberLeap supports the following languages:
    English

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    Q. Does MemberLeap support mobile devices?

    MemberLeap supports the following devices:
    Android, iPad, iPhone

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    Q. Does MemberLeap offer an API?

    Yes, MemberLeap has an API available for use.

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    Q. What other apps does MemberLeap integrate with?

    MemberLeap integrates with the following applications:
    Authorize.Net, PayPal, Google Analytics 360, QuickBooks Online Advanced, Twitter, LinkedIn for Business, Meta for Business, Quickbooks Online

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    Q. What level of support does MemberLeap offer?

    MemberLeap offers the following support options:
    Email/Help Desk, Phone Support, FAQs/Forum, Chat, Knowledge Base

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    Related categories