WildApricot vs Raklet

Daxko Operations

StarChapter

Mindbody

Complete operations software for member-based nonprofits - integrating programs, billing, and check-ins in one secure system.

StarChapter is an association management software for local chapters, combining membership management, website content, event registration and email marketing

Mindbody offers business management software for spas, salons, gyms, wellness practitioners and other class and appointment-based businesses.

WildApricot is an online membership solution for associations, non-profits, and clubs. Wild Apricot allows teams to automate all the administrative tasks that come with running an organization: membership management, event registration, online payments, emails, and the website.

Membership Management

Electronic Payments

Event Management

Registration Management

Customizable Forms

Donor Management

Most reviewers indicate that WildApricot offers strong value for money, with affordable pricing, extensive features, and cost savings for small organizations. However, some users report frustration with frequent price increases and steep jumps between pricing tiers.

Value for money

By industry, WildApricot reviewers are most commonly professionals in non-profit organization management (32%). The most frequent use case cited is membership management (72% of reviewers).

WildApricot

Web-based

Android

iPhone

iPad

Neon CRM

MemberClicks

Membee

Blackbaud Raiser's Edge NXT

Hivebrite

100 Contacts

250 Contacts

500 Contacts

2000 Contacts

5000 Contacts

15000 Contacts

Challenging formatting and editing tools

65% of reviewers feel negative about Page and Email Formatting. Reviewers report difficulties with the platform’s page and email editors, citing issues with inconsistent formatting, limited font and style options, and problems when pasting content from external sources. They say the editing tools can be clunky, especially for users without HTML experience, and that achieving professional-looking layouts is often time-consuming. Some users mention frustration with mobile responsiveness and maintaining consistent appearance across communications.

Frequent bugs and technical issues

65% of reviewers feel negative about Bugs and Issues. Reviewers indicate they encounter various technical problems, such as system slowdowns, unresponsive features, and recurring bugs that disrupt workflow. They mention challenges with browser compatibility, error messages, and difficulties accessing support when issues arise. Some users say these problems lead to extra work, risk of errors, and frustration, especially when technical support is slow to respond or unable to resolve persistent issues.

Comprehensive association management tools

Offers everything you need to run an association and its ease of use and price.

100% of reviewers feel positive about Association Management. Reviewers indicate the platform offers essential infrastructure for running associations, including membership tracking, content management, and administrative tools. They appreciate the ease of use, time savings, and flexibility, which allow them to focus on growing their organizations and serving members. Users say the software is suitable for both small and large associations, and they value the responsive customer support and helpful documentation. Some reviewers highlight the cost-effectiveness and the ability to centralize association activities in one place.

Ongoing product enhancements

97% of reviewers feel positive about Improvements. Reviewers appreciate that the company regularly updates the software, adding new features and responding to user suggestions. They indicate that enhancements make the platform more functional and easier to use over time. Users say the development team listens to feedback and implements changes that benefit their organizations. Some reviewers note that continuous upgrades help keep their operations current and relevant, and they value the company’s commitment to ongoing improvement.

Integrated event and membership features

98% of reviewers feel positive about Event and Membership Management. Reviewers appreciate being able to manage member registrations, event listings, and communications within a single platform. They find the system streamlines processes like renewals, event sign-ups, and payment collection, reducing administrative workload. Users say the customizable member database, automated reminders, and accessible event calendars improve engagement and attendance. Many note the flexibility to tailor features to their organization’s needs and value the all-in-one solution for managing contacts, finances, and events.

Web Liason

It seems that a non-member could sign up for a newsletter, and then their email is in our system, but it kind of gets muddy when we want to only send a newsletter out for our members (member only events, get togethers at peoples houses, etc. ) and public events (come to our big pottery show).  

Board Member

It has lots of great features like the forums and all the different letters you can generate and set up dates to have them automatically sent out.  

Director of The Law Enforcement Advisory Panel

The COMPLETE features to include e-mail marketing and SaaS. (Members can join and update their details and register for events.

Unfortunately, some register with an email error. If there were an email verification during registration, it would further save manhours in contacting the registrants to correct email error.

Treasurer

Ultimately the deterioration in the value of the Canadian dollar made the cost prohibitive and we switched to Canada Helps which is a Canadian charity.

Editor

WildApricot was a great membership management system for our car club.

The promises we were told that we could use our existing wordpress website with WA handling events, gating content, etc.

Emailing members and creating events was easy enough.

Director

The platform allowed us to build our website ourselves without incurring costs for an outside web developer.

Senior Manager

Sometimes the format options for designing webpages and emails could be a little clunky.

The conversion to AUD was very, very painful for our car club.

The ability to customize the website and membership portal was a standout feature, allowing for seamless branding and personalization.

What takes 100 manhours to achieve, is literally less than 20 manhours to achieve using all features of wild apricot.

Bulk emailing was easy to do and membership due dates and renewals easy to track.

Deborah Yohn MA BSN RN CEO

I also love that they make sure we follow the new laws that have passed by telling us what to add to the site, such as private.

WildApricot provides an excellent platform for the website for our arts and crafts guild.  

It’s also great for setting up events and then attaching all the reminders.

Membership Manager

If it were not for the support issue, and the reporting, I could give a 9 or 10.  

It is not very complicated to figure out how to post, manage and track your income.

I would like to set more udpated plug and play web pages.

It is a great place for non-profits who need support but can't pay for a personal It person to help set things up.

I loved how easy it is to create and maintain our website, host events, manage payments.

I'm still trying to figure out the best way to do newsletters for non OPA members.  

My main issue, and it's a big one for me, is that there is no live support.  

Training Manager

There are tutorials and videos available and many of those are helpful.

Webmaster

Was I communicating with a person, bot or what?

NO live people will help you through an issue!

Digital Media Officer

Some permissions for admins need to be more fine-grained (e.g. FOH in event management with the app.)The contact-based pricing hurts organisations like us...

Vice President of Strategic Development

You can also do it yourself with a template, but they don't look as nice as other sites or having custom graphics applied.

There were some design limitations, and advanced customization options required technical expertise or assistance from support.

President

You don't need a degree to use it, it can be learned by almost anyone.

The website development tools are powerful and easy to use and customize.  

The platform provided a comprehensive and user-friendly solution for managing membership-based organizations.

Developer

It has a learning curve for setting up, configuration, and for daily administration of the software.

All of our users quickly adapted to using it.  

It is easy to use if you are tech savvy. If you are not tech savvy, it can be overwhelming.

Executive Director

I'd like to see a way to set up sessions and a conference schedule in the system with each session having a QR code in order to keep up with session attendance.

Communications Director

Customer service is useless, all they do when you finally get them on a chat is send links to articles that describe how customers needing more flexibility can add custom css.

Complete lack of response to customer needs, the program is inflexible, archaic, no improvements have been made in years and no attention is paid to the user forum where customers have been requesting basic functionality that was available on other platforms in the 1990s.

System Administrator

With Wild Apricot's assistance, we are able to easily add new events and maintain our website current with our ever-evolving needs.

It links with Wordpress but has limited other integrations.  

I am a former member trying to rejoin the group.   When I set up my profile, I was bombarded with offers for coaching support is needed.  

App Integrations Specialist

Customers elsewhere (e.g. UK) may find certain important features don't exist, or are slow to be offered.

Examples would be Gift Aid on donations and BACS Direct Debit.

VP Technology

It is difficult to format email blasts and web pages sometimes; there are more options we would love to see such as a calendar of upcoming scheduled emails.

It’s not intuitive and very difficult to work with.

This means many of the settings are geared towards organisations based in the US/Canada.

Web Manager

It makes everything super simple for us to only have to use one main software.

Customer Support

Website Management

Email Communication

Training and Learning Curve

Page and Email Formatting

Features

Event and Membership Management

Pricing

Mid-size Business

Large Enterprises

Small Business

Freelancers

Most reviewers indicate that WildApricot offers strong value for money, especially for small organizations and non-profits with limited budgets. They say the platform is affordable compared to other similar solutions and appreciate that it provides a wide range of features, even at entry-level pricing. Most users consider the cost-benefit ratio favorable, noting that WildApricot automates many administrative tasks, includes regular updates and new features at no extra charge, and does not require purchasing new releases. They find that the software reduces operational costs, sometimes by a significant margin, and is often less expensive than custom-built websites or more complex alternatives. Most reviewers indicate that the pricing structure is transparent and manageable, with some mentioning that they receive more functionality for less money than with competing products.

However, some users report frustration with recent and frequent price increases, sometimes with minimal notice. They feel that price hikes are not always matched by meaningful feature improvements or enhancements. Some reviewers find the jump in cost between pricing tiers, especially as contact limits are exceeded, to be steep and difficult for growing organizations. They say that additional fees, such as setup charges, can add to the overall expense. Some users feel that the value for money has declined due to these factors.

Personify

Raklet is a community management platform which offers tools like unlimited contacts, automated messages, online payments, event ticketing, advanced reporting, custom forms and pages, and more. Raklet is accessible on any internet-enabled mobile and desktop device.

Email Marketing

Membership Renewals

Application Management

Member Directory

Payment Processing

Dues Management

Member Portal

Raklet

Free

Essentials

Professional 

Premium-5k

Bar Operations Manager

Recently, we've overhauled how we use discount cards, and run offers through our customers and it has really been transformational.  

Teacher and founder

It's been difficult to get my friends on social media to move over into buddhagang.raklet.org, but I love how easy it is on my side of things to set up a recurring donation / donor management system.

The integrated payment processing system has simplified the collection of dues and donations, ensuring a smooth and hassle-free experience for both our organization and our members.

Preaident

We are able to communicate with our members in real time, manage events and membership dues, all with one platform.

The customization options for membership levels and payment plans are also impressive, allowing for flexibility to suit our organization’s needs.

Founder

I would love if you advertise it more. But it does feel like it is for more sophisticated markets like corporates and not social environments.

I also liked the access structure of the content which made it effective to my membership plans.

The number of robust capabilities and features for how quickly and easy it was to set up, giving our members a place to actually find and see value in our organization

The ability for members to pay with credit cards and the integration with Stripe for CC processing is key.   

Raklet provides an easy to use, comprehensive platform to connect with our customers and to keep in contact.  

The creation of group emails is somewhat confusing with the drag and drop feature.

We’ve been using Raklet for a while now, and it’s made a real difference in how we manage our community and day-to-day operations.

It’s saved us from juggling multiple tools, which has made things simpler and more cost-effective.

The bonus is that they have a super great user support and customer service who thinks ahead about the needs of people on the platform.

For any organization that is working to create a space for members- I think you’ll love it.

Owner

Great, I signed up for a whole year, looking forward to working with them more and developing the platform even more to meet our needs

we have been able to automate some of the most tedious work we do and we are more than happy for this.

Overall Raklet is working well for me to organize my homeowner's association and get it off the ground.

Finding Raklet was a joy because it offers all of the essential tools and features that are essential for community-building.

It is a bit complex and I had to get support to help me do it.

Honestly, there's nothing negative at all that I can think of about Raklet. But don't take my word for it, try it yourself and discover a different kind of tech company that has an actual human touch.

It’s been a few years and with the recent updates we’ve seen member activity increase!

this is amazing , for churches, clubs organizations that want to grow .

Secretariat

The platform itself is extremely user-friendly and easy to customize in a simple and intuitive way.

It has streamlined our membership management processes and improved communication with our members significantly.

We've had Raklet for a few years and the primary reason we joined is to help us monitor membership data.  

I'm super happy with the features, tools, integration options, and the amazing user support of Raklet!

Diverse options and customizable all in one place.

We think this lsst part will help us a lot.

Recording Secretary

The integrated system with analytics on the dashboard, and the easy management system

Ease of use to create event, membership renewal reminder emails

Raklet makes it easy to keep track of memberships and renewals.  

There are some features that are not available yet.  

It caused a lot of frustration from our members resulting in a lot of extra time on our end.  

Overall, Raklet has helped us bring everything together under one roof.

Founder & Principal

It's a bit of a pet project right now but has the potential to turn into a solid little business with the huge number of very profitable businesses barely an hour outside primary commercial centres who are so disconnected from the "Wall St. / Bay St." crowd and have both REAL NEEDS & the WILLINGNESS TO PAY yet have been almost entirely disregarded, disrespected, and dismissed.  

Potentially, customers will define more needs

We have money in the books but are unable to send messages.

One tool to manage all our club activities.

Business Owner

You upload your logo but when customer register on an event it doubles up the logo (even though its only been uploaded once).  

Raklet does not have a South African payment method

It wasn't until I said we were canceling our account that we received regular responses.  

Restricting the custom domain feature to only the Premium ($399/mo) level and above feels a little extreme to me.  

There are some customization options missing that would fall into the "nice to have" category, but, there are also others not included elsewhere (or not done as well) despite paying more.  

We could configure the whole forum, social network and fundraising in 24 hours.

Admin Officer

There is a significant delay while on line

The product has been very flexible and the support team is very professional and responsive.

WildApricot vs Raklet Comparison (2026)

WildApricot

Raklet

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives