Raklet Pricing, Features, Reviews & Alternatives

Raklet

All-in-one community management platform

4.8/5 (41 reviews)

Raklet overview

What is Raklet?

Raklet is an all-in-one community management platform which supports tools like unlimited contacts, automated messages, online payments, event ticketing, advanced reporting, custom forms and pages, and more. Raklet is accessible on any internet-enabled mobile or desktop device.

Raklet enables admins to build brand engagement and opportunities through unlimited custom forms and pages, customizable branding, and app, text or email communication. Users can accept and manage all memberships through a centralized contacts CRM. The CRM records member interactions, allowing users to check member engagement or website activity by clicking on their name. Users can also attach notes or conversations to member profiles.

Raklet allows users to collect online payments for product or ticket sales, membership fees, donations, or subscriptions. Scheduling tools and email invitations help users streamline event management and ticketing processes. Smart analytics give users valuable insight into event performance.

Raklet helps connect members within communities by their location, work, or educational background. Members can discover community events, manage their membership cards and perks, as well as message individuals or start group discussions.
raklet.com

Pricing

Starting from
$49/month
Pricing options
Free
Free trial
Subscription
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Australia, Brazil, Canada, China and 5 other markets, Germany, India, Japan, Mexico, United Kingdom

Supported languages

English, Turkish, Italian, French, Danish and 11 other languages, Irish, Polish, Dutch, Portuguese, Thai, Norwegian (Bokmal), Japanese, Swedish, German, Spanish, Hungarian
Raklet screenshot: Raklet: Access your community via mobileRaklet screenshot: Raklet: Search members via mobileRaklet screenshot: Raklet: Manage digital membership cards via mobileRaklet screenshot: Raklet: Access memberships onlineRaklet screenshot: Raklet: Reach out to members via email or text messageRaklet screenshot: Raklet: Create, promote, and host eventsRaklet screenshot: Raklet: Create and manage fundraising campaigns
Have you already used Raklet?
Help us improve the recommendations we show you.

Raklet user reviews

Value for money
Features
Ease of use
Customer support
  4.8
  4.7
  4.7
  4.8
Fatih T.

As we were about to spend thousands to develop membership software, we discovered Raklet and saved.

Used daily for less than 6 months
Reviewed 2018-03-25
Review Source: Capterra

Pros
Raklet has a lean and well thought architecture that provides you the most important features you need for membership features. It looks familiar from day 1 and is easily usable by staff without extensive training.

Cons
Well, we are currently working on a feature to customize Raklet to insert a specific type of membership information. If we fail on that, its customizability would be the least liked feature but currently that is not the case.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Minimize review

Garrett J.

Great platform, highly recommended!

Used weekly for 1-2 years
Reviewed 2019-09-27
Review Source: Capterra

Support team is really helpful. We can easily get in touch with them over phone/video calls. Engineering team delivers new features and improvements all the time.

Pros
It's really easy to import members, assign dues and collect payments online. We use it for membership management at Center for Financial Inclusion at Accion.

Cons
Nothing in particular. It works like a charm.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

Hakan Ç.

Quality

Used daily for 2+ years
Reviewed 2021-04-26
Review Source: Capterra

We have been using it for about 3 years, but we are very satisfied, but the prices are high due to the exchange rate difference. It may be more flexible for low-income organizations.

Pros
Easy to use and straightforward. We are people with low vision, a more visible visuality can be used.

Cons
Coloring and themes can be chosen. We are people with low vision, a more visible visuality can be used.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

Minimize review

Terry W.

Bad experience with this company

Used daily for 1-2 years
Reviewed 2021-02-12
Review Source: Capterra

This company is NOT located in the US. All the support comes from somewhere 8 hours ahead of Mountain Standard Time. Names are foreign and it does not seem that English is the common language. They are very slow to return emails or to address the issues. Things would randomly go wrong - and no recourse was offered, much less apologies offered.

Pros
the poor service and communication make it difficult to comment here. For a time, the renewals and notices went out smoothly, then, for no apparent reason, they stopped. Then, many memberships were deleted, again. no reason for this was given.

Cons
Not consistent. The updates seem to "break" processes that had been working fine.

Response from Raklet


I'm founder of Raklet and I want you to know more about what happened here.

We're a US corp, operating in California. We have been a remote company since 2013. That's how we have the best pricing in the market.

Our product is modern and easy to use.
We offer free email/chat support and respond in less than 24 hours (usually within minutes).

We worked with Horticultural Art Society for about 18 months. We offered them a huge discount in order to help their non-profit grow. Things went great on the first year, they even had a 5 star review on this site with a great comment (unsurprisingly it is now deleted).

They collected significant amount of payments so our payment gateway requested additional info about their owners as part of Know-Your-Customer laws and regulations. They declined to provide necessary documents, hence their payment account got disabled.

We responded 200+ emails along the way, tried our best to help them out but they did not cooperate, so here we are...


Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 0/10

Minimize review

Elisabetta M.

Evviva Raklet!

Used daily for 1-2 years
Reviewed 2016-08-03
Review Source: Capterra

I am the President of a No Profit Italian Cultural Association (we perform Ancient Classical Theatre in Milano) and I can assure that a software like Raklet can give a very important help in the administration of the Association (a complex task) and in the relationships with members.

Pros
It gives an answer to most of the administrative and other kind of needs of our Cultural No Profit Association. The founders of Raklet have been and are open to our requests and we found a very positive collaborative dialogue with them.

Cons
At the moment - I do not understand how I can get the complete list of all the anagraphical, fiscal and administrative data related to all members (this is our most important administrative need). For each member we need to show: Name, Second Name, Italian Fiscal Code, date of request and date of acceptance of the Association, address and email or telephon number, if he is Active or not. If we receive a Fiscal Visit we have to present easily the complete list of all these data of all our members. - Raklet does not still allow to keep a register of Contacts of Persons that are not yet MEMBERS. Therefore we cannot envoy Newsletter to them, nor envoy promotional messages or Invites. - The graphic possibilities of Newsletters might be potentiated. - It might be good to let New Members of our Association to read Italianinformations about Raklet and few but clear instruction about its use. - It might be developped the use of Raklet as Social Network of Members. - It might be developped the use of SMS for the payment of the fees!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

Raklet pricing

Starting from
$49/month
Pricing options
Free
Free trial
Subscription
View Pricing Plans

Essentials: $49/month billed monthly or $39/month billed annually
Professional: $99/month billed monthly or $79/month billed annually
Premium: Contact Raklet for pricing information

Raklet offers special pricing (50% discount on Professional and Premium annual plans) for qualified non-profit organizations and educational institutions.

Raklet features

API
Alerts/Notifications
CRM
Calendar Management
Contact Management
Data Import/Export
Email Management
Email Marketing
Mobile Access
Reporting & Statistics
Reporting/Analytics
Search/Filter
Social Media Integration
Surveys & Feedback

Access Controls/Permissions (296 other apps)
Activity Dashboard (389 other apps)
Customer Database (327 other apps)
Customizable Branding (359 other apps)
Customizable Templates (314 other apps)
Third Party Integrations (430 other apps)

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options
This will ask you to sign in with LinkedIn

Additional information for Raklet

Key features of Raklet

  • Accounting Management
  • Alumni Management
  • Application Management
  • Attendance Tracking
  • Attendee Management
  • Barcode / Ticket Scanning
  • CRM
  • Club Membership
  • Contribution Tracking
  • Conventions
  • Customer Data Management
  • Donation Management
  • Donation Tracking
  • Donor Management
  • Donor Targeting
  • Dues Management
  • Fundraising Management
  • Gift Matching Management
  • Member Accounts
  • Member Communities
  • Member Database
  • Member Directory
  • Member Outreach
  • Member Portal
  • Member types
  • Membership Database
  • Membership Management
  • Membership Renewals
  • Mobile Donations
  • Mobile Giving
  • Nonprofit Membership
  • Online Donations
  • Online Giving
  • Online Ticketing
  • Payment Processing
  • Planned Giving Management
  • Point of Sale (POS)
  • Print-at-Home
  • Prospect Management
  • Receipts / Statements
  • Recurring Donations
  • Recurring Giving
  • Relationship Cultivation
  • Reporting/Analytics
  • Seating Map
  • Social Clubs
  • Social Media Management
  • Sponsorship Management
  • Staff Management
  • Ticketing
  • Visitor Management
  • Voter Database
  • Weddings/Parties
View All Features

Benefits

• Organize all members from a central CRM system.
• Automate credit card payments.
• Enhance engagement through social networking.
• Send email, sms and push notifications.
• Automate workflows.