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Raklet Logo

All-in-one community management platform

Last updated: September 2024

Raklet Pricing, Features, Reviews and Alternatives

Raklet FAQs

Q. What type of pricing plans does Raklet offer?

Raklet has the following pricing plans:
Starting from: $59.00/month
Pricing model: Free, Subscription
Free Trial: Available

These products have better value for money


Q. Who are the typical users of Raklet?

Raklet has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does Raklet support?

Raklet supports the following languages:
Turkish, Italian, French, Danish, Irish, Polish, Dutch, Portuguese, Thai, Norwegian (Bokmal), Japanese, Swedish, German, Spanish, English, Hungarian


Q. Does Raklet support mobile devices?

Raklet supports the following devices:
Android, iPad, iPhone


Q. Does Raklet offer an API?

Yes, Raklet has an API available for use.


Q. What other apps does Raklet integrate with?

Raklet integrates with the following applications:
Zapier, QuickBooks Online Advanced, Salesforce Sales Cloud, Xero


Q. What level of support does Raklet offer?

Raklet offers the following support options:
24/7 (Live rep), Email/Help Desk, Chat, Phone Support, FAQs/Forum, Knowledge Base

Raklet product overview

Price starts from

59

Per month

Flat Rate

What is Raklet?

Raklet is an all-in-one community management platform which supports tools like unlimited contacts, automated messages, online payments, event ticketing, advanced reporting, custom forms and pages, and more. Raklet is accessible on any internet-enabled mobile or desktop device.

Key benefits of using Raklet

• Organize all members from a central CRM system.
• Automate credit card payments.
• Enhance engagement through social networking.
• Send email, sms and push notifications.
• Automate workflows.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

24/7 (Live rep)
Email/Help Desk
Chat
Phone Support
FAQs/Forum
Knowledge Base

Training options

Documentation
In Person
Webinars
Live Online
Videos

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Why am I seeing this?

Raklet pricing information

Value for money

4.6

/5

74

Starting from

59

Per month

Flat Rate

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Raklet features

Functionality

4.5

/5

74

Total features

189

15 categories

Most valued features by users

Reporting/Analytics
Activity Dashboard
Third-Party Integrations
Alerts/Notifications
API
Data Import/Export
Reporting & Statistics
Mobile Access

Functionality contenders

Raklet users reviews

Overall Rating

4.7

/5

74

Positive reviews

92

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10
Rating distribution

5

4

3

2

1

62

6

4

1

1

Pros
Raklet is a great company with a great platform and even better customer support. This is what reflects my 5 stars everywhere.
The Customer service is wonderful and at hand to support you through whatever your concerns are. Great Product and highly recommended.
I feel super lucky to have found Raklet. I reviewed about 12-15 alternatives that either had weaker capabilities or cost many times more for semi-custom or custom builds.
Cons
Before Raklet, the management of our database was taking all our time and energy that we had to delay many projects due to the lack of human resource.
I have requested a refund for the trial as I never actually used it for my business but I have been ignored, or told to read the terms of business.
Disappointing from the first few minutes of use.

Overall rating contenders

JR
AvatarImg

Jesse R.

Owner

Mental Health Care, self-employed

Review source

Overall Rating

Powerful Options with a Plan!

Reviewed a year ago

Transcript

Jesse R.: Hello, my name's Jesse. I'm the Clinical Director [inaudible 00:00:04] Chaotic Good Counseling and Consulting, a small online teletherapy practice, and I would give Raklet four stars out of five. Raklet would be the first software of its type that I have tried. Previously, I had attempted managing online communities just using my head, and that did not work so well, and Raklet seemed as though it would be a good way to take some of the mental load off and conduct business a bit more efficiently. I chose Raklet as it was the most affordable and cutting edge option that I ran across on AppSumo, and so it was my first and only software that I've tried and I'm planning on sticking with it. I'm sure part of the difficulties I've encountered have been related to me wrapping my head around a software that's new, and I'm excited to see where the company goes. The setup process was simple, as they guided me through step-by-step, the very initial process. Have an idea ahead of time of what you would like to do with online communities before jumping into such a service. The way it's advertised is very broad, and while there is a high likelihood that there's aspects of the service they offer that I just don't understand yet, it would definitely help to have a plan in mind ahead of time of how you would intend to use it prior to making the decision to purchase.

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Amando Boncales B.

Education Management, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Membership & Continuing Technical Education Software

Reviewed 3 years ago
Pros

We are a professional organization that requires the capacity to track our members in order to award certifications, track continuing education units, and conduct events for the professional growth of our members. In light of the preceding requirements, we discover that racklet are capable of assisting us in achieving our goals. The certificate is one of the things we'll need to make, and it will help us a lot to make sure that our organization runs smoothly. The developers working on this platform are quite approachable and well-versed in the requirements of our firm. Their understanding of our organization's needs, as well as their eagerness and willingness to help us reach our goals, is a big deal. There is always the chance to check with the team and ask that a feature be added to your account if one isn't already there. It is possible that this platform will provide us with many additional functionalities that we have not yet completely explored. Utilize digital tools such as memberships, newsletters, and other forms of advertising to develop and monetize your following. There is no need for coding. There are a lot of useful tools that this platform can offer that we haven't used yet that will help us make our community experience beautiful. I would strongly recommend this platform to any serious businesses that want to give their users a great experience.

Cons

Feature limitations on artifact submission

Vendor response

Hi Amando, Thank you so very much for taking the time to write us a review. As a team, we are doing our very best to make our platform user-friendly and customizable. It's also very important for us that our customers find a direct way to communicate with our team, so any suggestion or support request doesn't go overlooked. It's a pleasure to be of service. Best, Raklet Team

RM
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Rafael M.

Nonprofit Organization Management, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Efficient Membership Management with Raklet

Reviewed 5 months ago

Overall, my experience with Raklet has been overwhelmingly positive. It has streamlined our membership management processes and improved communication with our members significantly. The support team has been responsive and helpful whenever we encountered any issues or had questions.

Pros

Raklet’s user-friendly interface and comprehensive features make membership management a breeze. I particularly appreciate the ease of creating and managing member profiles, sending out newsletters, and organizing events all from one platform. The customization options for membership levels and payment plans are also impressive, allowing for flexibility to suit our organization’s needs.

Cons

While Raklet offers robust features, I found that some advanced customization options could be more intuitive to navigate. Additionally, occasional technical glitches or slow loading times can occur, although they are usually resolved quickly by the support team.

JP
AvatarImg

Joaquin P.

Defense & Space, 51-200 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Raklet is a great competitor in a saturated and expensive market

Reviewed 2 months ago
Pros

Easy to install, easy to use, fantastic customer support - responsive and helpful. It has same features as traditional community software/platforms for a fraction of the price.

Cons

The overall generic/initial look is not too ‘modern’, and unless you’re a bit tech savvy it’s hard to modify.

JD
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Julia D.

Sports, self-employed

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Terrible customer service and you have to pay to use the main features.

Reviewed a year ago

I hope that Raklet have a look at their customer service.

Pros

I like the bar code option and also the social aspect, with announcements . The fundraising feature was also quite cool.

Cons

* Bad customer service - very slow and often no response. I got so frustrated. (After no response for over a week, I then received a "how was your experience?" email - hence this review. * False advertising - it does not integrate with your website (it is basically a button re-direct to their site). * It also does not integrate with Facebook or Eventbrite as advertised - it only integrates with Zapier, and the functions are not useful for businesses. (Ie: it won't create an event like it does on Eventbrite, it only creates a post). * Event functionality is very basic. I had endless issues trying to get an event live with 503 errors. * You upload your logo but when customer register on an event it doubles up the logo (even though its only been uploaded once). No "event images" appear in emails, or on the event listing page. * I was unable to find an event calendar - just a list of events. * If checking people in to your event when you have no wifi or mobile phone service is important to you, then this is not for you. * An event organiser is unable to cancel an attendee from the app. * Probably the most frustrating thing was that I was still in my trial stage, but had to pay to use the features that I wanted to test. I used the system for 4 days (most of that was waiting for their customer service to get back to me). I have requested a refund for the trial as I never actually used it for my business but I have been ignored, or told to read the terms of business.

Vendor response

As the founder of Raklet, I want to provide more insight into this situation. We have been operating as a remote company since 2013. This approach allows us to offer the best pricing in the market without compromising on the quality of our product. Our platform is designed to be modern and user-friendly, ensuring a seamless experience for our customers. Additionally, we take pride in offering free email/chat support, and our dedicated team aims to respond to inquiries within 24 hours, often responding within minutes. We don't have false advertising and we offer integrations with Zapier or Make. We saw that there was an event created but still followed up and see if there was an ongoing issue. Then we found out that the main issue - the platform was not usable offline. Besides all, the trial stage was passed and the monthly subscription was directly purchased. Then cancellation and refund were requested, so we guided and supported the cancellation, but as per our policies, there are no refunds and we explained in detail with documents. Still, it seems like this was written to impact our online reputation.

JB
AvatarImg

Joe B.

Entertainment, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Found a partner

Reviewed 7 months ago

Better than expected especially with the help on customizations to make it work for our needs

Pros

Accessibility to developers was key to set up the system to suit our needs

Cons

Different time zone means a delay on responses

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