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Raklet is an all-in-one community management platform which supports tools like unlimited contacts, automated messages, online payments, event ticketing, advanced reporting, custom forms and pages, and more. Raklet is accessible on any internet-enabled mobile or desktop device.
Typical customers
Platforms supported
Support options
Training options
Value for money
4.8
/5
44
Starting from
49
Per month
Per Feature
Value for money contenders
Functionality
4.7
/5
44
Total features
152
15 categories
Functionality contenders
Overall Rating
4.8
/5
44
Positive reviews
38
4
1
0
1
DN
David N.
CA
Christian A.
AR
Anonymous Reviewer
CA
Cem A.
Gregory K.
JW
Jonathan W.
Overall rating contenders
Fatih T.
Verified reviewer
Used daily for less than 6 months
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Raklet has a lean and well thought architecture that provides you the most important features you need for membership features. It looks familiar from day 1 and is easily usable by staff without extensive training.
Well, we are currently working on a feature to customize Raklet to insert a specific type of membership information. If we fail on that, its customizability would be the least liked feature but currently that is not the case.
Hi Fatih, It's of top priority for us that our platform is as affordable as it is functional and easy-to-use, so we are very happy to hear that you agree with us on this. We also hope that the whole customization process worked out well for you and you are content with the new features! Best, Raklet Team
Garrett J.
Nonprofit Organization Management, 1,001-5,000 employees
Used weekly for 1-2 years
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Support team is really helpful. We can easily get in touch with them over phone/video calls. Engineering team delivers new features and improvements all the time.
It's really easy to import members, assign dues and collect payments online. We use it for membership management at Center for Financial Inclusion at Accion.
Nothing in particular. It works like a charm.
Hello Garret, We are very happy to hear that you found our service to your liking. Our customer support team works quite hard to give you, our precious customers the best experience possible. It's a pleasure to work with you! Best, Raklet Team
Amando Boncales B.
Verified reviewer
Education Management, 11-50 employees
Used daily for 1-2 years
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We are a professional organization that requires the capacity to track our members in order to award certifications, track continuing education units, and conduct events for the professional growth of our members. In light of the preceding requirements, we discover that racklet are capable of assisting us in achieving our goals. The certificate is one of the things we'll need to make, and it will...
Feature limitations on artifact submission
Hi Amando, Thank you so very much for taking the time to write us a review. As a team, we are doing our very best to make our platform user-friendly and customizable. It's also very important for us that our customers find a direct way to communicate with our team, so any suggestion or support request doesn't go overlooked. It's a pleasure to be of service. Best, Raklet Team
Terry W.
Civic & Social Organization, 1-10 employees
Used daily for 1-2 years
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This company is NOT located in the US. All the support comes from somewhere 8 hours ahead of Mountain Standard Time. Names are foreign and it does not seem that English is the common language. They are very slow to return emails or to address the issues. Things would randomly go wrong - and no recourse was offered, much less apologies offered.
the poor service and communication make it difficult to comment here. For a time, the renewals and notices went out smoothly, then, for no apparent reason, they stopped. Then, many memberships were deleted, again. no reason for this was given.
Not consistent. The updates seem to "break" processes that had been working fine.
I'm founder of Raklet and I want you to know more about what happened here. We're a US corp, operating in California. We have been a remote company since 2013. That's how we have the best pricing in the market. Our product is modern and easy to use. We offer free email/chat support and respond in less than 24 hours (usually within minutes). We worked with Horticultural Art Society for about...
Elisabetta M.
1,001-5,000 employees
Used daily for 1-2 years
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I am the President of a No Profit Italian Cultural Association (we perform Ancient Classical Theatre in Milano) and I can assure that a software like Raklet can give a very important help in the administration of the Association (a complex task) and in the relationships with members.
It gives an answer to most of the administrative and other kind of needs of our Cultural No Profit Association. The founders of Raklet have been and are open to our requests and we found a very positive collaborative dialogue with them.
At the moment - I do not understand how I can get the complete list of all the anagraphical, fiscal and administrative data related to all members (this is our most important administrative need). For each member we need to show: Name, Second Name, Italian Fiscal Code, date of request and date of acceptance of the Association, address and email or telephon number, if he is Active or not. If we...
Hi Elisabetta, Thank you so much for taking the time to leave such a thorough feedback, we really appreciate it! It's of utmost importance for us that our customers find us easy to reach and pleasant to communicate with. We do our best to be open for any suggestions being sent our way too. We now have an export feature where you can get a detailed list of all of your members with any information stated in their profiles. You can also find the guide on this in our help center. It's a delight to be of service. Best, Raklet Team
Q. What type of pricing plans does Raklet offer?
Raklet has the following pricing plans:
Starting from: $49.00/month
Pricing model: Free, Subscription
Free Trial: Available
Q. Who are the typical users of Raklet?
Raklet has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
Q. What languages does Raklet support?
Raklet supports the following languages:
Danish, Dutch, English, French, German, Hungarian, Irish, Italian, Japanese, Norwegian (Bokmal), Polish, Portuguese, Spanish, Swedish, Thai, Turkish
Q. Does Raklet support mobile devices?
Raklet supports the following devices:
Android, iPad, iPhone
Q. Does Raklet offer an API?
Yes, Raklet has an API available for use.
Q. What other apps does Raklet integrate with?
Raklet integrates with the following applications:
Zapier, QuickBooks Online Advanced, Salesforce Sales Cloud, Xero
Q. What level of support does Raklet offer?
Raklet offers the following support options:
24/7 (Live rep), Email/Help Desk, Chat, Phone Support, FAQs/Forum, Knowledge Base