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Raklet

4.7
(64)

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All-in-one community management platform

(21)

Raklet Pricing, Features, Reviews and Alternatives

Raklet FAQs

Q. What type of pricing plans does Raklet offer?

Raklet has the following pricing plans:
Starting from: $59.00/month
Pricing model: Free, Subscription
Free Trial: Available

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Q. Who are the typical users of Raklet?

Raklet has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

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Q. What languages does Raklet support?

Raklet supports the following languages:
Danish, Dutch, English, French, German, Hungarian, Irish, Italian, Japanese, Norwegian (Bokmal), Polish, Portuguese, Spanish, Swedish, Thai, Turkish

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Q. Does Raklet support mobile devices?

Raklet supports the following devices:
Android, iPad, iPhone

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Q. Does Raklet offer an API?

Yes, Raklet has an API available for use.

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Q. What other apps does Raklet integrate with?

Raklet integrates with the following applications:
Zapier, QuickBooks Online Advanced, Salesforce Sales Cloud, Xero

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Q. What level of support does Raklet offer?

Raklet offers the following support options:
24/7 (Live rep), Email/Help Desk, Chat, Phone Support, FAQs/Forum, Knowledge Base

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Raklet product overview

Price starts from

59

Per month

Flat Rate

What is Raklet?

Raklet is an all-in-one community management platform which supports tools like unlimited contacts, automated messages, online payments, event ticketing, advanced reporting, custom forms and pages, and more. Raklet is accessible on any internet-enabled mobile or desktop device.

Key benefits of using Raklet

• Organize all members from a central CRM system.
• Automate credit card payments.
• Enhance engagement through social networking.
• Send email, sms and push notifications.
• Automate workflows.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

24/7 (Live rep)
Email/Help Desk
Chat
Phone Support
FAQs/Forum
Knowledge Base

Training options

Documentation
In Person
Webinars
Live Online
Videos

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Raklet pricing information

Value for money

4.6

/5

64

Starting from

59

Per month

Flat Rate

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Raklet features

Functionality

4.5

/5

64

Total features

193

15 categories

Most valued features by users

Reporting/Analytics
Third Party Integrations
Activity Dashboard
Alerts/Notifications
Reporting & Statistics
API
Data Import/Export
Mobile Access

Functionality contenders

Raklet users reviews

Overall Rating

4.7

/5

64

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.98/10
Rating distribution

5

4

3

2

1

52

6

4

1

1

Pros
The Customer service is wonderful and at hand to support you through whatever your concerns are. Great Product and highly recommended.
The Raklet team is very friendly and is willing to help and assist with any adaptions and where ever possible. Their development prices are quite competitive.
The system is user friendly and customer support is outstanding.
Cons
An event organiser is unable to cancel an attendee from the app. Probably the most frustrating thing was that I was still in my trial stage, but had to pay to use the features that I wanted to test.
Before Raklet, the management of our database was taking all our time and energy that we had to delay many projects due to the lack of human resource.
Disappointing from the first few minutes of use.

Overall rating contenders

JR
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Jesse R.

Owner

Mental Health Care, self-employed

Review source

Overall Rating

Powerful Options with a Plan!

Reviewed a month ago

Transcript

Jesse R.: Hello, my name's Jesse. I'm the Clinical Director [inaudible 00:00:04] Chaotic Good Counseling...

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Amando Boncales B.

Education Management, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Membership & Continuing Technical Education Software

Reviewed 2 years ago
Pros

We are a professional organization that requires the capacity to track our members in order to award certifications, track continuing education units, and conduct events for the professional growth of our members. In light of the preceding requirements, we discover that racklet are capable of assisting us in achieving our goals. The certificate is one of the things we'll need to make, and it will...

Cons

Feature limitations on artifact submission

Vendor response

Hi Amando, Thank you so very much for taking the time to write us a review. As a team, we are doing our very best to make our platform user-friendly and customizable. It's also very important for us that our customers find a direct way to communicate with our team, so any suggestion or support request doesn't go overlooked. It's a pleasure to be of service. Best, Raklet Team

GJ
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Garrett J.

Nonprofit Organization Management, 1,001-5,000 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Great platform, highly recommended!

Reviewed 4 years ago

Support team is really helpful. We can easily get in touch with them over phone/video calls. Engineering team delivers new features and improvements all the time.

Pros

It's really easy to import members, assign dues and collect payments online. We use it for membership management at Center for Financial Inclusion at Accion.

Cons

Nothing in particular. It works like a charm.

Vendor response

Hello Garret, We are very happy to hear that you found our service to your liking. Our customer support team works quite hard to give you, our precious customers the best experience possible. It's a pleasure to work with you! Best, Raklet Team

JD
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Julia D.

Sports, self-employed

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Terrible customer service and you have to pay to use the main features.

Reviewed 5 months ago

I hope that Raklet have a look at their customer service.

Pros

I like the bar code option and also the social aspect, with announcements . The fundraising feature was also quite cool.

Cons

* Bad customer service - very slow and often no response. I got so frustrated. (After no response for over a week, I then received a "how was your experience?" email - hence this review. * False advertising - it does not integrate with your website (it is basically a button re-direct to their site). * It also does not integrate with Facebook or Eventbrite as advertised - it only integrates with Zapier,...

Vendor response

As the founder of Raklet, I want to provide more insight into this situation. We have been operating as a remote company since 2013. This approach allows us to offer the best pricing in the market without compromising on the quality of our product. Our platform is designed to be modern and user-friendly, ensuring a seamless experience for our customers. Additionally, we take pride in offering free...

AR
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Verified reviewer

Online Media, 51-200 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Excelent platform and super intuitive

Reviewed 4 months ago

We could configure the whole forum, social network and fundraising in 24 hours. It was impressive!

Pros

It's easy-to-use, has a good support team and is very flexible.

Cons

Some very good features are only available for the bigger packages, which are more expensive, so we don't have the chance to try them since we subscribe to the smaller packages.

AR
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Verified reviewer

Management Consulting, 1-10 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Very Pleased

Reviewed 3 months ago

I'm building an online community for local business owners in a suburban town who have limited access to expert resources. It's a bit of a pet project right now but has the potential to turn into a solid little business with the huge number of very profitable businesses barely an hour outside primary commercial centres who are so disconnected from the "Wall St. / Bay St." crowd and have both REAL...

Pros

Very happy with Raklet so far. It's quite robust, yet has a clean and sleek interface. It offers phenomenal value relative to its peers at its current price point. There are some customization options missing that would fall into the "nice to have" category, but, there are also others not included elsewhere (or not done as well) despite paying more. Onboarding support and learning materials are excellent.

Cons

Restricting the custom domain feature to only the Premium ($399/mo) level and above feels a little extreme to me. This is not a purely white label solution since the "Powered by Raklet" messaging and logo is still at the bottom of each page (even if you pay for Premium, so far as I can tell), and, even if it were, the app still provides Raklet with exposure since only the $4800/yr Premium plan has...

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