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Raklet
All-in-one community management platform
(21)
Raklet is an all-in-one community management platform which supports tools like unlimited contacts, automated messages, online payments, event ticketing, advanced reporting, custom forms and pages, and more. Raklet is accessible on any internet-enabled mobile or desktop device.
Typical customers
Platforms supported
Support options
Training options
Starting from
59
Per month
Flat Rate
Starting from
No pricing info
Value for money
4.6
/5
64
Starting from
59
Per month
Flat Rate
Value for money contenders
Functionality
4.5
/5
64
Total features
193
15 categories
Functionality contenders
Overall Rating
4.7
/5
64
Positive reviews
52
6
4
1
1
Overall rating contenders
Jesse R.
Owner
Mental Health Care, self-employed
Review source
Transcript
Jesse R.: Hello, my name's Jesse. I'm the Clinical Director [inaudible 00:00:04] Chaotic Good Counseling...
Amando Boncales B.
Education Management, 11-50 employees
Used daily for 1-2 years
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We are a professional organization that requires the capacity to track our members in order to award certifications, track continuing education units, and conduct events for the professional growth of our members. In light of the preceding requirements, we discover that racklet are capable of assisting us in achieving our goals. The certificate is one of the things we'll need to make, and it will...
Feature limitations on artifact submission
Hi Amando, Thank you so very much for taking the time to write us a review. As a team, we are doing our very best to make our platform user-friendly and customizable. It's also very important for us that our customers find a direct way to communicate with our team, so any suggestion or support request doesn't go overlooked. It's a pleasure to be of service. Best, Raklet Team
Garrett J.
Nonprofit Organization Management, 1,001-5,000 employees
Used weekly for 1-2 years
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Support team is really helpful. We can easily get in touch with them over phone/video calls. Engineering team delivers new features and improvements all the time.
It's really easy to import members, assign dues and collect payments online. We use it for membership management at Center for Financial Inclusion at Accion.
Nothing in particular. It works like a charm.
Hello Garret, We are very happy to hear that you found our service to your liking. Our customer support team works quite hard to give you, our precious customers the best experience possible. It's a pleasure to work with you! Best, Raklet Team
Julia D.
Sports, self-employed
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I hope that Raklet have a look at their customer service.
I like the bar code option and also the social aspect, with announcements . The fundraising feature was also quite cool.
* Bad customer service - very slow and often no response. I got so frustrated. (After no response for over a week, I then received a "how was your experience?" email - hence this review. * False advertising - it does not integrate with your website (it is basically a button re-direct to their site). * It also does not integrate with Facebook or Eventbrite as advertised - it only integrates with Zapier,...
As the founder of Raklet, I want to provide more insight into this situation. We have been operating as a remote company since 2013. This approach allows us to offer the best pricing in the market without compromising on the quality of our product. Our platform is designed to be modern and user-friendly, ensuring a seamless experience for our customers. Additionally, we take pride in offering free...
Verified reviewer
Online Media, 51-200 employees
Used daily for less than 6 months
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We could configure the whole forum, social network and fundraising in 24 hours. It was impressive!
It's easy-to-use, has a good support team and is very flexible.
Some very good features are only available for the bigger packages, which are more expensive, so we don't have the chance to try them since we subscribe to the smaller packages.
Verified reviewer
Management Consulting, 1-10 employees
Used weekly for less than 6 months
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I'm building an online community for local business owners in a suburban town who have limited access to expert resources. It's a bit of a pet project right now but has the potential to turn into a solid little business with the huge number of very profitable businesses barely an hour outside primary commercial centres who are so disconnected from the "Wall St. / Bay St." crowd and have both REAL...
Very happy with Raklet so far. It's quite robust, yet has a clean and sleek interface. It offers phenomenal value relative to its peers at its current price point. There are some customization options missing that would fall into the "nice to have" category, but, there are also others not included elsewhere (or not done as well) despite paying more. Onboarding support and learning materials are excellent.
Restricting the custom domain feature to only the Premium ($399/mo) level and above feels a little extreme to me. This is not a purely white label solution since the "Powered by Raklet" messaging and logo is still at the bottom of each page (even if you pay for Premium, so far as I can tell), and, even if it were, the app still provides Raklet with exposure since only the $4800/yr Premium plan has...