Xero vs Zoho CRM

QuickBooks Enterprise

QuickBooks Online

HubSpot Marketing Hub

Pipedrive

Bitrix24

MYOB Business

Compare Xero and Zoho CRM based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

QuickBooks Online is an all-in-one online business software designed to help manage business finances. The platform is built to scale businesses, unlocking insights and providing the functionality of a larger team, all on one integrated platform.

QuickBooks Desktop Enterprise is an accounting software for small businesses which provides users with real-time access to customer, employee, and vendor information. The software includes tools for managing inventory, shipping, sales orders, pricing, tasks, invoicing, reporting, and more.

NetSuite

NetSuite is an AI-powered cloud-based business management suite. It helps organizations streamline their operations and gain real-time insights into their performance. The suite caters to a range of industries such as manufacturing, retail, and professional services.

Xero is an award-winning online accounting software with billing and invoicing solutions designed for small business owners and accountants, available on any computer or mobile device with an internet connection. Easily manage your cash flow, bills, and invoices all in one place.



401(k) Tracking

Access Controls/Permissions

Accounting

Accounts Payable

Accounts Receivable

Accrual Accounting

ACH Payment Processing

Activity Dashboard

Activity Tracking

Ad hoc Reporting

Alerts/Notifications

Approval Process Control

Approval Workflow

Asset Accounting

Asset Tracking

Audit Trail

Automated Quoting

Automatic Backup

Automatic Billing

Bank Reconciliation

Benefits Management

Billing & Invoicing

Billing Portal

Budgeting/Forecasting

Calendar Management

Case Management

Cash Flow Management

Cash Management

Catalog Management

Check Printing

Check Processing

Check Writing

Client Management

Client Portal

Compliance Management

Consolidation/Roll-Up

Construction Breakdowns

Contact Database

Contact Management

Contingency Billing

Contract/License Management

Cost Tracking

CPA Firms

Credit Card Processing

Cross Ledger Posting

Currency Conversion

Customer Database

Customer History

Customer Statements

Customizable Branding

Customizable Invoices

Customizable Reports

Customizable Templates

Data Import/Export

Data Visualization

Delivery Management

Direct Deposit

Discount Management

Document Management

Document Storage

Document Templates

Drag & Drop

Due Date Tracking

Dunning Management

Duplicate Payment Alert

Electronic Payments

Email Management

Expense Claims

Expense Management

Expense Tracking

Fee Calculation & Posting

Financial Analysis

Financial Management

Financial Reporting

Fixed Asset Management

For Accountants

For AEC Industry

For CPA Firms

Forecasting

For Legal Professionals

For Real Estate

For Religious Organizations

For Schools

For Small Businesses

Fraud Detection

Fund Accounting

Fund Management

General Ledger

Hourly Billing

Income & Balance Sheet

Inventory Control

Inventory Management

Inventory Optimization

Inventory Tracking

Invoice Creation

Invoice History

Invoice Management

Invoice Processing

Job Costing

Reviews for Xero come from a wide variety of industries, including accounting (13% of reviewers), information technology and services (8%), and marketing and advertising (6%). The most frequent use case for Xero cited by reviewers is accounting (68% of reviewers).

Users and use cases

Some reviewers feel Xero offers good value for money compared to traditional tools, and they appreciate the flexible pricing plans and free trial. However, some users report escalating costs for advanced features and frustrations with pricing structure and regional disparities.

Value for money

The Xero integrations most frequently cited by reviewers are: Stripe (a payment processing product rated 4.7 out of 5 for its integration with Xero), PayPal (a payment processing product, 4.9), and Shopify (an eCommerce product, 4.5).

Integrations

Xero is an accounting solution offering key features such as invoice creation, bank reconciliation, online invoicing, and financial reporting, among others.

Xero

Web-based

Android

iPhone

iPad

Starter

Standard

Premium

VIrtual Assistant

Also would like to be able to label transactions when reconciling, so that instead of deleting lines individually from bank statement import that are personal transaction not related to my business in any way, a label will then just disregard the transaction instead of continually trying to match it with a Xero item code.

It simplifies tasks like invoicing, tracking expenses, and generating reports, which saves time and helps me stay on top of everything

Financial Controller

Its simple, clear dashboard makes everyday accounting tasks—such as invoicing, bank reconciliation, and expense tracking—efficient.

Finance Operations

The pricing could be better and it needs some work for companies who deal with multiple currencies (examples: being able to make payments from Xero via batches for other currencies, or when reconciling it doesn't default to AUD)

Consultant

Many of us have no intention of using Xero's online payment system - our customers just don't want that, they pay by direct credit, but what used to be a short link is now a large banner advertising "get online payments set up", and now it can't be dismissed.

Group Financial Controller

Xero's budgeting / forecasting functions doesn't work correctly for us (changes not saved and budgets not populating correctly) and so we still maintain budgets on spreadsheets.

Sales, Accounts

Xero is a great piece of kit, we use it for payroll general accounting and tracking and paying bills, it also is integrated with our retail and inventory system.

Finance team

The option to tailor the system exactly to the needs of our team, the clear and well laid out user interface and the direct connection with the bank accounts, making reconciliations quick and easy.

Managing Director

Simple, easy-to-use software for quotes, invoices, bank account reconciliation, expenses, budgeting and reporting, VAT returns & payroll.

For smaller entities with few transactions it can be a challenge to justify the fees, but having cloud based software is very handy where we have multiple infrequent users vs manging installed software.

Senior Product Manager

I love the automated invoice emails Xero sends, I can set up reminders and it works as a kind of automated invoices team which saves a lot of product manager time when sorting payment for services.

Managing director

The Dashboard can also be customized to suit which information is important to you and allows to you see the important information at a glance.

Head of procurement

sometimes the OCR reader/scanner doesnt read the entire invoice meaning that you have to manually pick out parts of the invoice and input yourself.

With Xero we can automate recurring quarterly billing, speeding up the process vs manual invoicing.

It is very easy to link Barclays bank accounts - transactions feed into Xero regularly making it easy to reconcile transactions without the manual process of logging into the bank portal.

I dread every new change they announce. If i could move my companies out of Xero (4 companies and one charity) and onto something that looks like what Xero used to be, i'd do it in a heartbeat.

Endless features allow each individual to approach reporting and reconciliation in whichever way suits them but all lead to the same resaults.

Director

It integrates seamlessly with our bank accounts in multiple currencies, as well as our MRP system.

Marketing Consultant

I love that it has a proper general ledger with codes, and standard accounting reports like Chart of Accounts, Profit and Loss, etc.

Medical Assistance Specialist

The dashboard is so user-friendly that it is simple to use the invoicing option and charge international insurance firms of a complicated medical evacuation within a short period.

Features that just don't work when they used to work fine (auto assigning the next ID on an imported invoice is a classic example of something that used to work and now doesn't, and has been promised to be fixed but here we are, 6 years later, and it still hasn't been given any developer time and probably wont.)

IT Manager

I also like that it’s in the cloud which makes it simple to check accounts on the go and share access with my accountant without any hassle.

Accountant

On the positive side, I really appreciated the company’s legacy of innovation, the collaborative teams, and the opportunities to work on meaningful projects that directly improved client workflows.

owner, founder

I've tried a few bookkeeping programs and either they didn't have enough features to be useful or they were so overly bloated, it made it difficult to do basic tasks or get simple reports on the health of my business.

My only complaint would have been that tools for visualising your financial data were a little thin on the ground, but the new analytics features seem to have addressed this.

I learned a lot about problem solving, customer focus, and navigating large-scale corporate environments, and I made some great professional connections.

Backend Software Developer

My overall experience with Xero has been a breeze since even with little accounting experience, I am able to create, customize and send emails.

Office manager

I can easily pull reporting (balance reports, invoices, profit and loss, etc).  

Owner

The automated bank feeds and reconciliation tools saved me a lot of time, and I liked how seamlessly it integrates with other tools like Stripe and Gusto.

Head coach owner

It doesn’t do direct feed with all banks & bank account types, as a sole trader I have personal and business accounts I’d like to direct feed access to.

Data Scientist

Sometimes the customer support takes a bit longer to respond than expected Occasionally and I have faced minor bugs and issues with the bank feed connection but they usually get resolved.

Founder

Just googling "xero application fees on stripe" I find I'm not the first or even the first dozen to raise this problem and none of the raised responses on their message boards lead to a resolution.

It keeps everything organized, and honestly, handling invoices or reconciling accounts feels way less stressful now.

Payroll Manager

I've not experienced any issues in my day to day processing with Xero apart from a delay receiving a code on occasion.

Bookkeeper

It's also leaves a good trail to see when bills were created, who by, if anything has been changed and when.

Customer Experience and Operations Manager

Xero has mobile applications which I have installed on my iOS device and allows me to carry out accounting tasks on the go over the internet.

Corporate Accountant

Additionally, it offers cloud-based accounting for SMEs, enabling easy management of invoicing and bank reconciliation from anywhere.

Assistive Technology Trainer

The ability to scan receipts into the app and it will analyse the receipt and work out the cost so you don’t have to enter anything manually.

Director of Cyber Security

It has allowed me to pay vendors and reimburse expenses for services such as security consultants, incident response companies, relocation of response teams to different geographical areas,

Mortgage Loan Officer

This helps us to accurately manage high volumes of loan transactions and correctly recording all financial data for tax and reporting purposes.

Mechanical Engineer

I like the dashboard which can quickly reconcile transactions,see what current bills needs to be paid and see where we are at on invoicing potential members not forgetting how easy it is to use this platform and the pricing is budget friendly for small and big organizations.

Xero has powerful financial management features that has enabled us to have a simple and streamlined experience managing loans and mortgages, making it easy to handle our financial data accurately and efficiently.

Junior Accountant

It is a software that has features like automatic bank feeds, recurring invoices, and expenses categorization.

Xero vs Zoho CRM Comparison (2026)

Xero

Zoho CRM

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives