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Zoho SalesIQ vs Sendbird Comparison
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Overview
Zoho SalesIQ is an all-in-one customer engagement, live chat, and analytics platform to unify your marketing, sales, and...
SendBird is a messaging SDK and chat API for mobile apps and websites that serves a variety of use cases with 1-on-1 messaging...
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
Starting from
10
/user
Per month
- Free trial available
- Credit cardless trial
- Free account
- Subscription based
Starting from
No pricing info
- Free trial available
- Credit cardless trial
- Free account
- Subscription based
User reviews
Pros
Pros
Chad N.
SVP, Product & Technology
Cons
Jeremy M.
Operations Manager
Cons
🎸Steven L.
CEO
Key features
- Total features82
- AI/Machine Learning
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Automated Responses
- Automated Routing
- Autoresponders
- Behavior Tracking
- CRM
- Campaign Management
- Canned Responses
- Chat/Messaging
- Chatbot
- Code-free Development
- Collaboration Tools
- Communication Management
- Contact Database
- Contact Management
- Content Creation
- Content Management
- Contextual Guidance
- Conversion Tracking
- Customer Database
- Customer Experience Management
- Customer History
- Customer Journey Mapping
- Customer Segmentation
- Customer Support
- Customer Surveys
- Customizable Branding
- Customizable Fields
- Customizable Reports
- Data Blending
- Data Import/Export
- Data Modeling
- Data Visualization
- Deployment Management
- Document Storage
- Drag & Drop
- Email Management
- Engagement Tracking
- Event Triggered Actions
- Feedback Management
- File Sharing
- For Sales Teams/Organizations
- For Sales/Marketing
- For Websites
- Geotargeting
- Integrated Development Environment
- Integration into Third Party Applications
- Intent Recognition
- Interaction Tracking
- Language Detection
- Lead Capture
- Lead Qualification
- Live Chat
- Meeting Management
- Mobile Access
- Mobile Development
- Monitoring
- Multi-Channel Communication
- Multi-Language
- Multi-User Collaboration
- Natural Language Processing
- Offline Access
- Offline Form
- Performance Metrics
- Pre-Configured Bot
- Proactive Chat
- Process/Workflow Automation
- Query Suggestions
- Real-Time Analytics
- Real-Time Chat
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-time Consumer-facing Chat
- Reporting & Statistics
- Reporting/Analytics
- Screen Sharing
- Search/Filter
- Single Sign On
- Social Media Integration
- Software Development
- Source Control
- Support Ticket Management
- Surveys & Feedback
- Tagging
- Third-Party Integrations
- Transcripts/Chat History
- Transfers/Routing
- Unified Communications
- Virtual Assistant
- Web App Development
- Widgets
- Total features49
- AI/Machine Learning
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Automated Responses
- Automated Routing
- Autoresponders
- Behavior Tracking
- CRM
- Campaign Management
- Canned Responses
- Chat/Messaging
- Chatbot
- Code-free Development
- Collaboration Tools
- Communication Management
- Contact Database
- Contact Management
- Content Creation
- Content Management
- Contextual Guidance
- Conversion Tracking
- Customer Database
- Customer Experience Management
- Customer History
- Customer Journey Mapping
- Customer Segmentation
- Customer Support
- Customer Surveys
- Customizable Branding
- Customizable Fields
- Customizable Reports
- Data Blending
- Data Import/Export
- Data Modeling
- Data Visualization
- Deployment Management
- Document Storage
- Drag & Drop
- Email Management
- Engagement Tracking
- Event Triggered Actions
- Feedback Management
- File Sharing
- For Sales Teams/Organizations
- For Sales/Marketing
- For Websites
- Geotargeting
- Integrated Development Environment
- Integration into Third Party Applications
- Intent Recognition
- Interaction Tracking
- Language Detection
- Lead Capture
- Lead Qualification
- Live Chat
- Meeting Management
- Mobile Access
- Mobile Development
- Monitoring
- Multi-Channel Communication
- Multi-Language
- Multi-User Collaboration
- Natural Language Processing
- Offline Access
- Offline Form
- Performance Metrics
- Pre-Configured Bot
- Proactive Chat
- Process/Workflow Automation
- Query Suggestions
- Real-Time Analytics
- Real-Time Chat
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-time Consumer-facing Chat
- Reporting & Statistics
- Reporting/Analytics
- Screen Sharing
- Search/Filter
- Single Sign On
- Social Media Integration
- Software Development
- Source Control
- Support Ticket Management
- Surveys & Feedback
- Tagging
- Third-Party Integrations
- Transcripts/Chat History
- Transfers/Routing
- Unified Communications
- Virtual Assistant
- Web App Development
- Widgets
Integrations
- Total integrations65
- Constant Contact
- Gmail
- Google Analytics 360
- Google Calendar
- HubSpot CRM
- Mailchimp
- Meta for Business
- Microsoft Outlook
- PayPal
- Salesforce Sales Cloud
- Shopify
- Slack
- Stripe
- Twilio
- Twitter/X
- WooCommerce
- WordPress
- Xero
- Zapier
- Zendesk Suite
- Total integrations2
- Constant Contact
- Gmail
- Google Analytics 360
- Google Calendar
- HubSpot CRM
- Mailchimp
- Meta for Business
- Microsoft Outlook
- PayPal
- Salesforce Sales Cloud
- Shopify
- Slack
- Stripe
- Twilio
- Twitter/X
- WooCommerce
- WordPress
- Xero
- Zapier
- Zendesk Suite
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