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Zoho SalesIQ

4.5
(92)

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Discover the future of customer engagement

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Zoho SalesIQ Pricing, Features, Reviews and Alternatives

Zoho SalesIQ FAQs

Q. What type of pricing plans does Zoho SalesIQ offer?

Zoho SalesIQ has the following pricing plans:
Starting from: $10.00/month
Pricing model: Free, Subscription
Free Trial: Available | (No Credit Card required)

These products have better value for money


Q. Who are the typical users of Zoho SalesIQ?

Zoho SalesIQ has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business


Q. What languages does Zoho SalesIQ support?

Zoho SalesIQ supports the following languages:
Chinese (Simplified), Danish, Dutch, English, French, German, Greek, Hindi, Hungarian, Indonesian, Italian, Japanese, Korean, Polish, Portuguese, Russian, Slovenian, Spanish, Swedish, Thai, Turkish, Ukrainian, Vietnamese


Q. Does Zoho SalesIQ support mobile devices?

Zoho SalesIQ supports the following devices:
Android, iPad, iPhone


Q. Does Zoho SalesIQ offer an API?

Yes, Zoho SalesIQ has an API available for use.


Q. What other apps does Zoho SalesIQ integrate with?

Zoho SalesIQ integrates with the following applications:
Wix, eStreamDesk, HubSpot Marketing Hub, Drupal, Google Analytics 360, Vendio, Piwik PRO, Zoho CRM, HappyFox Help Desk, Campaign Monitor by Marigold, ActiveCampaign, CoreCommerce, Clearbit, Pinnacle Cart, PrestaShop, Salesforce.org Nonprofit Cloud, Unbounce, Vision Helpdesk, iContact, Shift4Shop, Zoho Campaigns, WordPress, Woopra, Zoho Desk, Jimdo, CS-Cart Store Builder, Squarespace, Zoho Sites, Clicky, Zoho Mail, GetResponse, Weebly, Zoho Survey, Matomo, Meta for Business, TeamSupport, Mixpanel, Kissmetrics, Leadberry, Mad Mimi, Mailchimp, Volusion, Joomla, AWeber, BigCommerce, Shopify, Zendesk Suite


Q. What level of support does Zoho SalesIQ offer?

Zoho SalesIQ offers the following support options:
Email/Help Desk, Chat, Phone Support, FAQs/Forum, Knowledge Base

Zoho SalesIQ product overview

Price starts from

10

/user

Per month

What is Zoho SalesIQ?

Zoho SalesIQ is an all-in-one customer engagement, live chat, and analytics software solution for small to large organizations. It helps identify your website visitor needs while improving your sales opportunities and customer support. SalesIQ provides detailed visitor, contact, and company information such as location, site behavior, and new or returning visitors/contacts, which can be used to identify hot prospects and priority customers to proactively engage them in chat at the most optimal time.

Key benefits of using Zoho SalesIQ

  • A detailed list of your visitors sorted based on the criteria that matter the most to your business.
  • A codeless website chatbot builder that lets you build a fully functional chatbot for your website without writing a single line of code.
  • In-built audio call and screen share features to solve complex queries with ease.
  • Proactive chat triggers to reach out to your customers at the right touchpoint.
  • Instant messaging channels like WhatsApp, Instagram, and Facebook to bring all your customer communication into a single dashboard.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Email/Help Desk
    Chat
    Phone Support
    FAQs/Forum
    Knowledge Base

    Training options

    Webinars
    Live Online
    Documentation
    Videos

    Not sure about Zoho SalesIQ? Compare it with a popular alternative

    Starting from

    10

    /user

    Per month

    Free plan
    Free trial
    Pricing range

    Starting from

    14.90

    /user

    Per month

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    Free trial
    Pricing range
    Ease of use
    Value for money
    Customer support
    Ease of use
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    Why am I seeing this?

    Zoho SalesIQ pricing information

    Value for money

    4.5

    /5

    92

    Starting from

    10

    /user

    Per month

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    Zoho SalesIQ features

    Functionality

    4.3

    /5

    92

    Total features

    82

    12 categories

    Most valued features by users

    Reporting/Analytics
    Third-Party Integrations
    Activity Dashboard
    Alerts/Notifications
    Reporting & Statistics
    API
    Data Import/Export
    Mobile Access

    Functionality contenders

    Zoho SalesIQ users reviews

    Overall Rating

    4.5

    /5

    92

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.3/10
    Rating distribution

    5

    4

    3

    2

    1

    55

    27

    9

    1

    0

    Pros
    Good customer experience and good agent experience. The tool has been getting better with the availability of new features.
    Great positive experience with SalesIQ, I already started to recommend it to a couple of entrepreneurs.
    SalesIQ is definitely one of the best live chat product you can find on the market right now. It is a powerful tool to build a great multi-channel system (especially using with Zoho CRM).
    Cons
    Our widget appears offline to customers when operators are online and not idle. Chats have come in without notification and been labeled as "missed" but over 30 minutes later.
    A few of our international customers had trouble using the live chat consistently, but this might be the issue of their internet instead of Sales IQ platform.
    Chats sometimes come in without notification which may result in failure to respond to some chats.

    Overall rating contenders

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