Zoho Survey vs CleverX

UmfrageOnline

Google Forms

SurveyMonkey

UmfrageOnline provides businesses with a multi-language survey creation platform, as well as multi-channel survey distribution and real-time reporting. Features include logical workflows, customizable branding, mobile device compatibility, dynamic content, answer piping, and more.

Google Forms is a free form builder tool that enables users to create surveys and questionnaires online in order to collect and organize information

SurveyMonkey is an AI-based survey platform designed to help teams collect actionable feedback. The platform offers expert templates for various use cases including customer satisfaction, employee engagement, and event feedback. Organizations can distribute surveys to targeted audiences, analyze results with AI-based insights, and integrate with various business tools for streamlined workflows.

Use Zoho to create unlimited online and offline surveys & analyze the data collected. Design your own branching & logic, use multi-mode data collection, & generate reports.

Activity Dashboard

Alerts/Notifications

Conditional Logic

Customer Segmentation

Customizable Branding

Customizable Fields

Customizable Questions

Customizable Reports

Customizable Templates

Data Analysis Tools

Data Import/Export

Data Security

Data Visualization

Drag & Drop

Email Distribution

Email Management

Email Marketing

Email Reminders

Feedback Management

Live Results Sharing

Mobile Survey

Multi-Channel Data Collection

Multi-Channel Distribution

Multi-Language

Multiple Question Types

NPS Survey Structure

Offline Response Collection

Online Polling

Panel Management

Performance Metrics

Presentation Tools

Q&A Management

Question Branching

Question Library

Question Piping

Quizzes

Randomization

Real-Time Data

Real-Time Reporting

Reminders

Reporting/Analytics

Reporting & Statistics

Response Quotas

Response Validation

Search/Filter

Sentiment Analysis

Site Intercept Survey

Skip Logic

Social Media Integration

SSL Security

Statistical Analysis

Support Audio/Images/Video

Survey Builder

Survey/Poll Management

Survey Sample Management

Surveys & Feedback

Template Management

Third-Party Integrations

URL Customization

Visual Analytics

Word Clouds

Some users report that Zoho Survey offers affordable pricing, accessible plans, and valuable features, especially when bundled with other Zoho products. However, reviewers indicate the free version is limited, and some find advanced features and monthly costs expensive.

Value for money

The Zoho Survey integration most frequently cited by reviewers is Zoho CRM, a CRM product rated 4.6 out of 5 for its integration with Zoho Survey.

Integrations

Reviews for Zoho Survey come from a wide variety of industries, including Information Technology and Services (9% of reviewers), Marketing and Advertising (6%), and Education Management (6%). The most frequent use case for Zoho Survey cited by reviewers is conducting surveys (94% of reviewers).

Zoho Survey

Web-based

iPhone

Android

iPad

Windows

Typeform

Jotform

Free

Plus

Enterprise

Cost and free version limitations

36% of reviewers feel negative about Zoho Survey’s pricing. Some users report that the free version offers limited customization and features, requiring upgrades for essential functions like exporting results. Reviewers indicate that the paid plans are expensive compared to alternatives, and the short trial period does not provide enough time to evaluate the product fully. Some users say the cost is a barrier, especially for students or those with limited budgets, and they dislike having to pay for features they may not use.

Streamlined data collection process

best survey app

Zoho Overview is an expert, outwardly engaging study instrument with adaptable inquiries and replies, simple dispersion across channels, and exportable information for investigation, settling on it a top decision among comparative devices.

96% of reviewers feel positive about Zoho Survey’s information collection capabilities. Some users say the tool enables them to gather valuable data efficiently, whether for business operations, research, or team feedback. Reviewers indicate that the platform’s flexible question types, clear results presentation, and ease of use help them process and analyze responses quickly. They find the ability to distribute surveys across channels and export data beneficial for their workflow. Some users mention that the tool supports their productivity by making information gathering organized and accessible.

Effortless setup and deployment

100% of reviewers feel positive about Zoho Survey’s setup process. Some users report that the platform is very easy to set up, even for those with no prior experience. Reviewers appreciate the simple, step-by-step process that allows them to quickly create, configure, and deploy surveys. They say the user-friendly interface supports multiple languages and enables rapid onboarding for teams. Some users find that the setup is convenient and well-organized, allowing them to tailor surveys to their needs and integrate with other Zoho tools without complications.

Senior Research Officer

Zoho Survey special logic paths and multilingual questionnaires allow me to craft defined surveys, which resonate with my global customers.

Public Relations Trainee

It facilitates the entire survey creation process, from design, creativity, distribution, and data collection to analyze responses, which is the most important part of the entire process.

Admin

The drag-and-drop builder and variety of question types help in quickly designing structured surveys without much effort.

The least I liked about Zoho Survey is that some advanced customization options feel limited compared to more specialized survey tools.

System Engineer

The built in analytics allowed me to filter responses and I could set up scoring based evals without having to learn formulas.

The real-time reporting and basic analytics are helpful for quickly reviewing responses and making decisions.

Supervisor, Field Research

It allowed me to inquire follow-up questions only when a respondent reached particular answers and my surveys felt natural and like a conversation.

system technique

you can better measure the results of the questions asked to each client to validate satisfaction, all the management of the beginning of creating the surveys, having them answer them and having the data in real time to obtain results through graphs is a simple process.

Owner

I like that if I want to know more about or interact with my customers then I can create a survey that will ask the questions I want it to ask, or I can use surveys they have already created and I just choose from different templates.  

The logic and branching features are very useful for creating smart, dynamic surveys.

Additionally, integration with some third-party tools may require extra setup or workarounds.

Chief Product and Strategy Officer

The design is customisable; you can skin it, but you cannot expect pixel perfect control over the design.

We work with data to iterate on UX changes and prioritize roadmap features.

Sr analyst

It is solid, less costly, effective survey tool for small and mid tier companies and individual professionals

General Director

Whenever I conduct surveys with groups or for my clients, I depend on Zoho Survey for the best results.

It became necessary to find a way to give responses in a grid layout numerical values.

The platform is very user-friendly, making it easy to create and distribute surveys without needing technical knowledge.

Software Engineer

So I used to work in middleware team at Builder.ai, so the customer used to come and define a customise app they have some set of requirements.

Manager

The integration between the application suite of products is quite good and Zoho subscribers will find well polished tools for their business needs.

It is easy to use, with a clean interface that makes survey creation simple even for beginners.

it allows the survey process to be carried out in a more relaxed way but obtaining real results with valuable data to analyze

Zoho Overview restricted customization choices for study layouts, restricting personalization.

Attorney

I had only a small amount of experience with this category of software yet I was still able to create surveys for clients on my own.

I can also create fun little polls to poll my customers about a certain product versus another.

I can even create forms, and quizzes for my employees.

It served to validate user pain points before they were problems.

IT Analyst.

Zoho Survey allowed us to identify gaps and weaknesses in the processes we perform daily for customers in relation to the provision of our products and services.

IT Support Analyst.

I like the way it complements with Zoho Sheet, since I can easily export the collected information and at the same timeI can analyze, which favors the decision making for the improvement of the deficiencies of our processes directly related to our customers.

Zoho Survey gave us all the capacity to collect in a short time valuable information for the operation, allowed us to know the experiences and opinions of customers and based on these arguments, to achieve over time the improvement and improvement of each of them.

Offers trial version on all plans.-Supports third party integration such as with Slack & Zendesk.-Zoho provides readymade code snippets to embed surveys directly into the websites.-Branding is possible in the Surveys.

Early Childhood Educator

Zoho Survey helps me gather valuable feedback from our customers and employees.  

Some of the question types can even be used to power skip logic.

New Business Specialist

Zoho Survey lacks customization options for free users.

System Adminstrator

Zoho Survey is intuitive and easy to use, with customizable templates and robust analytics for actionable insights.

Marketer

Easy to use drag&drop, the templates are good, and the price is fair relative to the  features and capabilities

Software developer

Helps the human capital management process in companies.

I especially appreciate the way it integrates with Zoho Lens, Zoho Show, Zoho Sheet and other native tools.

Marketing Manager CRM

It is already integrated into Zoho CRM and can update natively contact information without any extra API connections.

I also appreciate how easy it is to analyze the results with clear charts and reports.

university senior technician

I can easily share my surveys via social media links, email, or even embed them on my website.

From the FREE version to the ENTERPRISE version, Zoho's got you covered..

Support enginner 

It also allows you to analyze the reports obtained from the surveys.

I created different types of surveys for my market research and was able to customize everything in the survey starting from questions to their types.

camera operator

Zoho survey has a good interface that makes it quicker to access customer feedback, you can use the poll feature to compare product features, so you are able to makes informed decision depending on client's poll and feedback

Systems Analyst

Zoho Survey provides all the necessary functions to create surveys, distribute them and analyze the data obtained, zoho survey provides an effective and convenient way to collect information.

Business Operations Analyst

Integrations with other Zoho apps: Zoho Survey integrates with other Zoho apps, such as Zoho CRM and Zoho Campaigns, making it easy to manage survey data within a larger suite of tools.

Senior Frontend Developer

The form itself is extremely lightweight doesn't slow down web pages, and is mobile-responsive.

Survey Creation

Survey

Customization Options

Customer Support

Data Collection and Analysis

Pricing

Analytics and Evaluation

Information Collection

Charts and Export

Freelancers

Small Business

Large Enterprises

Mid-size Business

Some users report that Zoho Survey offers affordable pricing options and a variety of plans, including a free version and monthly payment choices, which they find accessible for businesses of all sizes. Reviewers appreciate that even the free version includes many features and allows them to test the software before committing, with some noting that the trial version provides access to most functionalities. Users think Zoho Survey delivers good value for money, especially considering its price-performance ratio and the inclusion of robust features in premium plans. Some reviewers find the tool cost-effective and easy to integrate, and they like that it is bundled with other Zoho products at no extra charge.

Some reviewers feel the free version is limited in customization and reporting, and they indicate that many advanced features, such as exporting results, require a paid upgrade. Users say the trial period is too short, making it difficult to fully evaluate the software, and they wish for longer trials or more affordable student pricing. Reviewers indicate that Zoho Survey’s pricing can be higher than competitors, especially for those who only need basic features or are on a tight budget. Some users report that monthly costs are not manageable for students or small organizations, and they find the standalone product expensive unless bundled with other Zoho applications.

Zoho

Tremendous

Tremendous is the global payouts platform for businesses sending gift cards and money at scale. Trusted by 20,000+ leading organizations, Tremendous has delivered billions in rewards and enables businesses to reach recipients across 230+ countries and regions. From research incentives to marketing a

Make Opinion

Market Research in the Digital Age. Seamless Integration with other Native Applications. Secure and Compliant. DIY Research at a Fraction of the Cost. Connect with Customers. Discover insights. Get Quality Answers. Analyze and Export Results. All in One Platform.

Semrush

Semrush SEO Toolkit contains more than 20 tools and reports to assist you in every step of your website SEO.

Strategy Consultant

They are not always very responsive to inquiries.

Head of Marketing

There can be a bit of delay due to administrative resource.

Head of Digital Operations

The support managers who reach out are knowledgeable and quick to reply.

Managing Director

The response and support from the team has been incredible.

AI-native research platform. Go from question to insight in hours. AI designs your study, recruits from 8M+ verified participants, conducts research, and delivers analyzed results from a single prompt.

Zoho Survey vs CleverX Comparison (2026)

Zoho Survey

CleverX

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives