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Zoho Survey
Everything surveys—made simple and powerful.
(25)
Zoho Survey Pricing, Features, Reviews and Alternatives
Zoho Survey FAQs
Q. Who are the typical users of Zoho Survey?
Q. What languages does Zoho Survey support?
Q. Does Zoho Survey support mobile devices?
Q. What other apps does Zoho Survey integrate with?
Zoho Survey product overview
Key benefits of using Zoho Survey
2. 200 expert-verified survey templates to choose from.
3. Use Zoho Survey builder in 10 languages, and translate your surveys into more languages using Google Translate.
4. Customize your survey to look exactly the way you want with different themes, white labeling, favicons, banners and custom end page.
5. Collaborate with people by sharing your surveys, inviting reviewers, sharing reports and transferring surveys to your colleagues.
6. Close deals faster and do better customer profiling by pushing data from Zoho Survey to Zoho CRM and Zoho Survey to SalesIQ.
7. Improve the team spirit by sending surveys across Slack, boost customer support with the Zoho Survey-Zendesk integration, and run attendee survey on your events hosted on Eventbrite.
8. Seamlessly connect data across your apps and Zoho Survey with Zoho Flow, and push notifications across via Webhooks.
9. Several other integrations including Shopify, MailChimp, Zoho Commerce and more.
10. Distribute your survey across multiple channels in minutes via pop-ups, white-labelled custom domain links, campaigns, social media, QR codes and more.
11. Collect survey responses offline, anonymously or buy responses from the exact demographics you need
12. Expansive reports with data visualisations, data filtering and custom reports-including cross-tab and trend reports.
13. Live data export from the cloud, to the cloud with Google Sheets and Zoho Sheet integration.
14. Program a trigger function or trigger mail every time a response is submitted.
15. Analyze the sentiment of your respondents with help of Sentiment Analysis and Word Cloud
16. Don't worry, your survey data is safe: SSL Encryption, password protection and CAPTCHA in Zoho Survey ensures there is no misuse of your information
Create surveys on the go with the Zoho Survey Android and iOS apps.
Typical customers
Platforms supported
Support options
Training options
Not sure about Zoho Survey? Compare it with a popular alternative
Zoho Survey
Starting from
35
Per month
Flat Rate
Starting from
29
Per month
Flat Rate
Zoho Survey pricing information
Value for money
4.3
/5
414
Starting from
35
Per month
Flat Rate
Pricing options
Value for money contenders
Zoho Survey features
Functionality
4.5
/5
414
Total features
59
8 categories
Most valued features by users
Functionality contenders
Zoho Survey users reviews
Overall Rating
4.6
/5
414
Positive reviews
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend8.73/10
270
129
12
2
1
Justin B.
Fynface C.
Overall rating contenders
Joseph M.
Civil Engineering, 51-200 employees
Used weekly for 2+ years
Review source
Share this review:
In my overall experience with Zoho Survey, I can confidently say that it has been a valuable tool for my survey needs. I found the platform to be user-friendly, intuitive, and efficient in creating and distributing surveys. The variety of question types and customization options allowed me to design surveys that were tailored to my specific requirements. The ability to collect and analyze responses...
In my experience with Zoho Survey, what I liked most about it was the ease of use and flexibility it offered in creating and managing surveys. As someone who values simplicity and efficiency, I found Zoho Survey to be an intuitive platform that allowed me to quickly design and customize surveys according to my specific needs. The user-friendly interface and drag-and-drop functionality made it a breeze to add various question types, set branching logic, and apply design elements to create visually appealing surveys.
In my experience with Zoho Survey, what I liked least about it was the limited customization options for the survey templates. As someone who values a unique and personalized touch in my surveys, I found the pre-designed templates in Zoho Survey to be somewhat restrictive. While the platform offered a decent selection of templates to choose from, I would have appreciated more flexibility in customizing the overall layout, color schemes, and typography to match my branding or specific survey requirements.
Verified reviewer
Retail, 201-500 employees
Used daily for 6-12 months
Review source
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Overall, we have been able to work on getting data collection process simpler and user friendly. We hope to use such features in future with more and more interesting scenarios with advanced Zoho technology options.
Dear All, I liked the features, which are good, user friendly and easy to use. While for the initial days I felt the tool looked a little tricky to use, it was quite intuitive and could use it in a more efficient manner. Hope to see this tool introduce more and more features, which are more relevant to address our business use cases.
In some instances, such as matrix drop down etc, I felt certain customizations were not possible or were difficult to use. So, I am hoping that if these areas also we could work effortlessly I would be a great boon for us.
Verified reviewer
Events Services, 11-50 employees
Used other for less than 6 months
Review source
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This software came free with a larger bundle to which we subscribe, so I gave it a shot. Being in sales, it's important for me to get feedback from my customers and I need the right tool to do it and from what I have experienced, this one just is not it!
Having used a major competitor of this software, I will only say that it can do basic surveys. The form builder is easy to use and it integrates well with other Zoho apps.
The cons go on and on. I am not trying to be overly negative here, but let's be honest. You can't send out reminders, you can't customize the look very much, the reporting is definitely lacking, etc. For BASIC surveys where you don't wish to have open-ended questions, this will work for you.
Winnie T.
Business Supplies and Equipment, 201-500 employees
Review source
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Zoho survey I use it to do market research and feedback collection
Zoho survey is easy to design multiple questioners and collecting feedback from customers and it provides feedback.
Zoho survey integrates with all Zoho incorporation and also integrate with websites. It is not challenging.
Michael L.
Food & Beverages, 1-10 employees
Used weekly for less than 6 months
Review source
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We are using Zoho Survey to create surveys to help us identify marketing opportunities and measuring customer satisfaction
I was impressed how easily it was to jump into the software and create my first survey. It was very intuitive. I also appreciated the many features. The feature set was the main reason I switched from Google Forms to create my surveys.
I wish that ZOHO Survey was a little more affordable. The PRO plan at $20, instead of $25, would be very attractive.
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