App comparison
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Contact Center Software with Purchasing & Receiving (2026)
Last updated: April 2026
19 software options
Sponsored
3CX
5
279
4
130
3
38
2
10
1
8
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Web & mobile-based (Android, iOS) communications system.
Read more about 3CX
CloudTalk
5
182
4
55
3
8
2
8
1
15
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based call center software for sales and support teams
Read more about CloudTalk
NUACOM
5
28
4
0
3
0
2
1
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All-in-one Cloud Phone System for SMBs
Read more about NUACOM
Twilio
5
307
4
136
3
26
2
10
1
22
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Build, Scale, and Operate Customized Communication Solutions
Read more about Twilio
Aircall
5
249
4
133
3
40
2
6
1
30
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI powered customer communications platform
Read more about Aircall
Toky
5
60
4
27
3
9
2
5
1
5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Virtual phone system for business sales and customer support
Read more about Toky
Zadarma
5
34
4
8
3
5
2
4
1
13
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Business phone system for companies of all sizes
Read more about Zadarma
Telnyx Suite
5
161
4
27
3
3
2
1
1
3
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All-in-one communications platform & API
Read more about Telnyx Suite
LeadDesk
5
11
4
2
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Clear and Efficient Sales and Customer Service Software
Read more about LeadDesk
Salesforce Service Cloud
5
477
4
272
3
55
2
14
1
2
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI powered customer service management platform
Read more about Salesforce Service Cloud
Snapforce
5
15
4
4
3
1
2
0
1
4
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
CRM, call center and telephony software
Read more about Snapforce
BroadVoice Cloud PBX
5
22
4
4
3
0
2
3
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Broadvoice b-Hive Cloud Communications for SMBs
Untether your team from their desk phones and give them the power to provide deeper customer experiences and seize on opportunities more effectively.
Read more about BroadVoice Cloud PBX
iPlum
5
2
4
0
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
VoIP app for calls, secure text & phone tree communication
The iPlum provides calls, secure text & phone tree communication. We solve the privacy problem of professionals doing business calling & texting with their smartphone.
Read more about iPlum
Squaretalk
5
90
4
10
3
0
2
0
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All-in-one contact center platform for sales automation
Connect your favorite tools like Zoho, Salesforce, or other popular CRMs with our native integrations or custom API.
Read more about Squaretalk
Initiative CRM
5
19
4
2
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
CRM for B2B companies
Read more about Initiative CRM
RingEX
5
630
4
346
3
148
2
39
1
37
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
RingEX - AI meets trusted communications
Read more about RingEX
GoTo Connect
5
426
4
178
3
39
2
11
1
14
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
The first-ever truly unified voice and video solution.
Read more about GoTo Connect
Natterbox
5
6
4
12
3
4
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
The Voice Experts for Salesforce
Read more about Natterbox
BeInContact
5
8
4
3
3
3
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Your 100% Cloud Omnichannel Contact Center solution
Read more about BeInContact