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Contact Center Software

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Aircall logo
4.3
(419)

Phone system for support and sales teams

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Make every phone conversation matter and give time back to your reps with 100+ CRM, helpdesk, and software integrations.

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Nextiva Contact Center logo
4.4
(100)

Omni-Channel Customer Relationship Management.

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Nextiva is transforming the way businesses communicate. Nextiva is a communications platform providing businesses with big-business phone features at a small-business price and it offers ease of use, manageability, scalability, reliability, and enterprise-class functionality.

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Five9 logo
4.2
(462)

Cloud contact and call center software

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Five9 is an all-in-one cloud contact center solution for inbound, outbound, blended and omnichannel contact centers world-wide. Powered by Practical AI, Five9 enables agents to provide customer experiences across phone, email, chat, mobile, social and more

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CallTrackingMetrics logo
4.6
(125)

The Only All-in-One Call Tracking & Contact Center Solution

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CallTrackingMetrics is marketing attribution, conversation intelligence, and contact center solution. Capture the full customer journey across teams. Track all of your conversations across calls, texts, form fills, and chats in one platform.

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DialedIn CCaaS logo
4.8
(155)

DIaledIn was built to be the solution.

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Our predictive dialer solutions mean more outbound calls, more answers, more efficient dialing and information gathering, and more contacts.

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VoiceAnalytics logo
4.8
(4)

Gain insights out of all your customer interactions

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By processing 100% of customer interactions, VoiceAnalytics automatically provides objective, consistent, and valuable insights and information about each conversation, revealing opportunities to improve customer experience and agent performance in contact centers.

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NICE CXone logo
4.2
(566)

Cloud Contact Center Software

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Cloud contact center platform with omnichannel routing, workforce management, digital experiences, and analytics and AI for CX

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Dialpad logo
4.3
(518)

Cloud communications system for enterprise businesses.

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Dialpad is a cloud communication platform and business phone system that provides organizations with the latest in VoIP telephony technology to keep teams connected and productive. The platform comprises three integrated products; Dialpad Talk, Dialpad Contact Center, and Dialpad Sell.

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Zendesk Suite logo
4.4
(3.8K)

Service-first CRM company that builds support & sales tools

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Zendesk is the leading cloud-based help desk software built with support agents in mind. All your customer interactions are in a single, dynamic interface with features like web widgets, pre-defined ticket responses, and full customer history.

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Mosaicx logo
3.8
(4)

Virtual agent and messaging outreach

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Mosaicx uses conversational AI to offer agent-like experiences without human agents. A comprehensive set of service modules means automation creates a better customer experience than ever before.

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Observe.AI logo
4.3
(3)

The Conversation Intelligence Platform for Contact Centers

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Observe.AI is the fastest way to boost contact center performance with live conversation intelligence. Built on the most accurate AI engine in the industry, Observe.AI uncovers insights from 100% of customer interactions and maximizes frontline team performance.

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Omnis logo
(0)

Contact center solution for customer engagement

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Omnis is a cloud-based contact center solution which assists businesses of all sizes with contact management and call monitoring. Its key features include campaign management, interactive voice response, queue management, real time monitoring and analytics.

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JustCall logo
4.2
(179)

AI, but better

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JustCall is an AI-driven platform for instant Voice, SMS, WhatsApp connections. Streamlines workflows, integrates with 100+ CRMs, trusted by 6,000+ global firms. Features: call management, messaging, sales tools, real-time AI insights, CRM integration, global phone numbers in 70+ countries.

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Kixie PowerCall logo
4.7
(274)

Ultra-reliable, easily-automated calling & texting for sales

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Better sales, made simple. Kixie is the sales engagement platform that boosts sales team performance with ultra-reliable, easily-automated calling & texting. Supercharge your CRM into an automated sales machine with an intelligent autodialer, seamless CRM integration, and Enterprise Contact Center.

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USAN Contact Suite for Amazon Connect logo
5.0
(3)

Extending the power and breadth of Amazon Connect

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Contact Suite is a critical component of any Amazon Connect implementation. It consists of natively built solutions that extend the power and
functionality of Amazon Connect. These solutions require no integration effort and work in tandem with Amazon Connect. Agent Desktop, Dialer, Chat, Email

Read more about USAN Contact Suite for Amazon Connect

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Customer Frontlines logo
4.7
(247)

Customer experience management (CXM) platform

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Improve customer satisfaction and reduce costs with the world's most advanced, AI-driven platform for contact centers.

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TeamSupport Messaging & Live Chat logo
4.6
(109)

Engage in impactful conversations

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Mesaaging & Live Chat by TeamSupport empowers B2B and healthcare organizations to unify their customer experience through consistent, convenient, and meaningful conversations.

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HaloCRM logo
5.0
(2)

Software for managing customer service operations

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HaloCRM is a flexible help desk solution that offers a sustainable way to scale customer service operations. HaloCRM is a future-proof solution for organizations of any size.

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ICTContact  logo
(0)

Open source asterisk based contact center software

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ICTContact is open source asterisk-based unified communications contact center software solution supporting progressive dialing, preview dialing, and manual dialing support.

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Webex logo
4.4
(6.9K)

One app for everything. And everyone.

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Webex brings together Calling, Meeting and Messaging modes of collaboration into a seamless, engaging, inclusive and intelligent experience.

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LiveAgent logo
4.7
(1.5K)

Great customer service starts with better help desk software

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LiveAgent is a cloud contact center / Help desk software. It helps businesses manage all customer interactions with multichannel ticket management in a single platform. LiveAgent is a leader in delivering exceptional experiences to clients.

Start with a 1 month free trial, no credit card required.

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Zoho Desk logo
4.5
(2.1K)

Superior customer service. Lasting experiences.

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Zoho Desk, Zoho's flagship web-based customer service software, helps businesses of all sizes and types deliver superior customer service without spending a fortune.

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Nextiva logo
4.6
(842)

Simplifying Business Communication

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We connect businesses to all of their conversations on one, AI-powered platform, helping them understand their customers in real-time to create personalized experiences that set them apart.

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TeamSupport logo
4.5
(844)

The complete B2B solution for great customer support

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TeamSupport's Support software is specifically designed to provide businesses with the context needed to effectively meet their customers' needs. Through an innately collaborative platform, Support ensures unified customer experiences that are positive and healthy.

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Userlike logo
4.6
(646)

Live chat and customer messaging for businesses of all sizes

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Userlike is a unique software for live chat and customer messaging that allows businesses to win and nurture customers through website chat and messaging-apps like WhatsApp, Facebook Messenger, Telegram, Threema and SMS.

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