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Customer Engagement Software with AI/Machine Learning (2026) - Page 6

Last updated: April 2026

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134 software options

Ubots logo

Value experiences for amazing brands

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Conversational AI platform that provides businesses with a chatbot to facilitate and streamline interactions with customers.

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VoiceOwl logo

Voiceowl is a Gen-AI Voice Virtual Assistant for Enterprises

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Voiceowl is a purpose-built Gen-AI Voice Virtual Assistant for B2B enterprises across industries, delivering smart conversations for the entire customer journey (from prospecting to customer support).

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Proto AICX Chat logo

CX automation for support teams

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Proto is a CX automation platform that enables organisations in emerging markets to automate customer service in over 100 local languages. Proto's natural language processing engine provides leading intent classification for languages such as Kinyarwanda and Twi, with an API for developers.

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Verint Workforce Engagement logo

Workforce engagement software

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Verint Workforce Engagement delivers an intuitive and user-friendly cloud solution to businesses of all sizes

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24x7 Customer logo

Cloud-based customer engagement platform.

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24x7Customer.com rocks Tele Health! Automated chat - 24/7 patient connect. Book, Manage, Hustle. #HealthTech #CustomerService

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EngagePackage logo

Customer engagement software

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EngagePackage is a customer engagement software designed to help businesses in the retail, food and beverage, and other sectors collect customer data to create engagement strategies. Administrators can analyze key customer-centric key performance indicators (KPIs), demographic data, and behavioral segmentations using a unified interface.

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SuccessBoard logo

Customer success tool for handling retention & satisfaction

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SuccessBoard offers a customer 360 view, providing proactive risk identification, real-time insights, and bridging the gap between businesses and customers It streamlines customer communication with Journey Designer, eliminating repetitive tasks and revolutionizing data-driven messaging to boost renewals.

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Chat360 logo

Cloud-based conversational AI chatbot for businesses.

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Chat360 is a conversational AI platform that enables enterprises to enhance customer engagement and support across multiple channels. The solution provides a no-code chatbot builder that allows businesses to create engaging chatbots without any coding expertise. Enterprises can connect with customers on their preferred channels including WhatsApp, Facebook Messenger, Instagram DMs, and websites.

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WeblyChat logo

Chatbot learns from websites to answer questions

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WeblyChat is an AI chatbot solution that trains on website content to answer visitor questions and capture leads. The platform automatically crawls website pages to learn business information and provides instant responses to visitor inquiries. Features include customizable widget design, multilingual support, built-in contact forms, document upload capabilities, conversation insights, and integrations with major website builders including WordPress, Shopify, Wix, and Webflow.

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