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Chat360 Logo

Cloud-based conversational AI chatbot for businesses.

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Chat360 - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: September 2026

Chat360 overview

What is Chat360?

Chat360 is a conversational AI platform that enables enterprises to enhance customer engagement and support across multiple channels. The solution provides a no-code chatbot builder that allows businesses to create engaging chatbots without any coding expertise. Enterprises can connect with customers on their preferred channels including WhatsApp, Facebook Messenger, Instagram DMs, and websites. Key features include drag-and-drop interface, third-party integration, multi-language support, and more. Additionally, Chat360 supports various operations such as sales, marketing, and customer support.

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Chat360's key features

Most critical features, based on insights from Chat360 users:

Activity dashboard
AI/Machine learning
API
Automated responses
Autoresponders
Chatbot
Chat/Messaging
Code-free development
Communication management
Configurable workflow

All Chat360 features

Activity dashboard
AI/Machine learning
API
Automated responses
Autoresponders
Chatbot
Chat/Messaging
Code-free development
Communication management
Configurable workflow
Content management
CRM
Customer communication
Customer database
Customer experience management
Customer segmentation
Customer support
Customizable branding
Drag & drop
Engagement tracking
Feedback management
Generative ai
Intent recognition
Knowledge base management
Lead capture
Live chat
Monitoring
Multi-Channel communication
Multi-Language
Multiple data sources
Natural language processing
Natural language search
Pre-Configured bot
Real-Time analytics
Real-time consumer-facing chat
Real-Time data
Real-Time monitoring
Real-Time notifications
Reporting/Analytics
Reporting & statistics
Search/Filter
Sentiment analysis
Social media integration
Support ticket management
Surveys & feedback
Third-Party integrations
Visual analytics
Workflow management

Chat360 alternatives

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Starting from

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No pricing info

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15

/user

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visit website

Starting from

19

/user

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Customer Support
LiveChat logo

Starting from

25

/user

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

Chat360 support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live rep)
Chat

Training options

In Person
Live Online
Documentation
Videos

Chat360 FAQs

Q. Who are the typical users of Chat360?

Chat360 has the following typical customers:
Freelancers, Small Business, Large Enterprises, Mid-size Business

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Q. Does Chat360 support mobile devices?

Chat360 supports the following devices:
Android


Q. What level of support does Chat360 offer?

Chat360 offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

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