App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Software categories Blog & research About us

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.

Our commitment

Independent research methodology

Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

Learn more

Verified user reviews

GetApp maintains a proprietary database of millions of in-depth, verified user reviews across thousands of products in hundreds of software categories. Our data scientists apply advanced modeling techniques to identify key insights about products based on those reviews. We may also share aggregated ratings and select excerpts from those reviews throughout our site.

Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

Learn more

How GetApp ensures transparency

GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.

Learn more

Customer Engagement
Page 23

Top Rated Customer Engagement Software with Reporting/Analytics in 2026 - Page 23

Last updated: April 2026

All apps

1 filter applied

Features

Feedback Management

Live Chat

Customer Database

CRM

Visual Analytics

Reporting/Analytics

Integrated with

Marketo Engage

Gmail

Microsoft Excel

Klaviyo

Salesforce Service Cloud

Pricing model

Free

Open Source

Free Trial

One Time License

Subscription

Devices supported

Android

Chromebook

iPad

iPhone

Linux

Mac

Web-based

Windows

Organization types

Freelancers

Large Enterprises

Mid Size Business

Non Profit

Public Administrations

Small Business

User rating

All Reviews

& up

564 software options

Sort by

CXInfinity

(0)

Customer engagement platform for customer service

learn more

NovelVox CXInfinity readily integrates with Genesys, Cisco, Avaya, Five9, Dialpad, Webex, Zoom, Nice, and Amazon Connect contact centers.

Lyriko

(0)

Cloud-based and on-premise platform for customer engagement.

learn more

Lyriko is a cloud-based and on-premise platform that helps pharmaceutical and life sciences organizations manage customer engagement via artificial intelligence (AI). By leveraging real-time CRM data and predictive analytics, Lyriko helps users orchestrate personalized content journeys across channels. The solution supports various commercial operations needs such as marketing and customer relationship management (CRM).

CEEP

(0)

Omnichannel customer experience & engagement platform

learn more

CEEP is an omnichannel platform that provides a unified solution based on single source code across multiple channels including web, mobile, tablet, ATM, and kiosk interfaces. The platform enables financial institutions to deliver consistent customer experiences across all digital touchpoints. CEEP allows users to start transactions on one device and complete them on another, maintaining a seamless experience throughout.

Jeeva

(0)

help leaders transform their companies into customer-centric

learn more

Early warning system that helps businesses leverage artificial intelligence (AI) technology to provide customer support teams with actionable insights and automation, enabling them to increase upsells and enhance customer experience.

moveXM

(0)

Customer satisfaction is no coincidence.

learn more

moveXM is an all-in-one feedback management solution, powered by AI and designed for businesses aiming to enhance customer satisfaction. As a CX pioneer with over 28 years of experience, moveXM serves companies of all sizes, from small businesses to large DAX-listed enterprises.

Sinch SMS API

(0)

SMS marketing platform for marketers.

learn more

Sinch SMS API is a cloud-based SMS marketing platform that utilizes APIs and SDKs to streamline SMS communication. The solution provides various functions such as direct connections to carriers, virtual number for testing, multi-language support, and call authentication tools. Sinch SMS API also helps manage regulatory compliance, ensure data security, and protect against SMS fraud. Key features include data dashboard, REST APIs, self-serve portal, campaign scheduling, reporting, and more.

Reprise

(0)

Cloud-based demo tool for sales and marketing professionals.

learn more

Reprise is a cloud-based demo creation tool that allows companies to quickly create interactive, guided presentations of their products for presales and marketing purposes. It allows marketers and salespeople to capture the most important features of their app with a Chrome extension, then personalizes demos for each potential buyer. They can collect detailed insights into how users interact with their product and connect these insights to other data sources.

Unyfy

(0)

Web3 creation platform

learn more

Unyfy is a web3 creation platform for creators and fans that allows users to create and grow their communities.

Atakian Engage

(0)

From Unboxed to Engaged!

learn more

Atakian Engage is a cloud-based customer engagement tool that enables businesses to streamline post-sale engagement and enhance customer loyalty.

Just AI Conversational Platform

(0)

From voice call agents and chatbots to virtual assistants

learn more

An end-to-end comprehensive AI platform to design, build, test, host, and deploy AI-powered bots of any complexity and level

Read more about Just AI Conversational Platform

Users also considered

Brandzooka

(0)

Cloud-based marketing platform for social media and TV ads

learn more

Brandzooka helps agencies, businesses, and franchises create, launch, and manage video advertisement campaigns across various online platforms like Facebook, MediaMath, YouTube, Adobe, and more. It lets users engage with the audience on TV and other digital channels using multimedia advertisements.

Breezio

(0)

Community and Collaboration Platform for Associations

learn more

Breezio is a community management platform that enables users to connect with community members via a unified portal. The platform can be fully customized to fit the needs of any business or organization.

Unison Ace

(0)

Cloud-based customer engagement and management tool

learn more

Unison Ace is an AI-powered CRM/CXM platform that allows users to handle customer engagement, lead management, omnichannel integration, advanced analytics, streamlined workflows, and delivering personalized experiences. Elevate customer interactions, and drive success in the dynamic marketplace with AI.

Techtouch

(0)

Master your system with TechTouch

learn more

Tech Touch is a digital experience tool businesses use to add web operation guides to any system. The goal is to reduce the time it takes for businesses to understand and implement new systems and create a less intimidating technological environment for users.