getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Software categoriesBlog & researchAbout us

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Top Rated Customer Engagement Software with Reporting/Analytics in 2026 - Page 19

Last updated: April 2026

1 filter applied

Features

Integrated with

Pricing model

Devices supported

Organization types

User rating

564 software options

Swrve logo

Cloud-based marketing automation & customer engagement tool

learn more
Swrve is a cloud-based marketing automation platform that helps businesses leverage AI technology and machine learning algorithms to improve customer engagement through behavioral targeting processes. Supervisors can segment target audiences based on various factors, such as user properties, device attributes, predictive propensities and more.

Read more about Swrve

Users also considered
Efficy CRM logo

Pay-less for more. Europe's most flexible CRM

learn more
Known as Europe’s most flexible CRM, Efficy offers a completly customisable Customer Relationship Management solution. With us, you'll centralize your customer data, empower your employees, and grow your business.

Read more about Efficy CRM

Users also considered
inconnect logo

Make Contact. Do Business.

learn more
inConcert Contact Center allows businesses to reach their customers through any channel, including voice and video calls, email, live chat, SMS/text messaging, social networks, WhatsApp, and more. The software aims to provide an outstanding experience and transform every customer interaction.

Read more about inconnect

Users also considered
Velaro logo

Driving business success through every conversation.

learn more
Keep customers engaged from first visit through ongoing service. Velaro combines live chat, AI chatbots, and messaging channels to start meaningful conversations, provide answers instantly, and create experiences that turn one-time visitors into long-term relationships.

Read more about Velaro

Users also considered
Maropost logo

Omnichannel campaigns that get results

learn more
Maropost empowers businesses to scale and boost revenue with an easy-to-use marketing automation solution that enables users to hyper-segment their audience and rapidly create marketing campaigns that distinguish them from the competition.

Read more about Maropost

Users also considered
ClearSlide logo

Sales engagement platform

learn more
ClearSlide is a sales communications platform that provides a fully web-based service designed specifically for the communication needs of sales teams.

Read more about ClearSlide

Users also considered
Sailthru logo

Marketing automation for media & publishing and retail.

learn more
Sailthru by Zeta is a marketing automation software and multi-channel personalization tool that serves media and retail brands. The software allows you to personalize customer experiences on every channel, including email, website, and mobile.

Read more about Sailthru

Users also considered
Como Sense logo

End-to-End Customer Engagement Inside Your POS

learn more
Como Sense is a cloud-based customer management solution which provides the tools to manage customer engagement and loyalty, with POS and email integration

Read more about Como Sense

Users also considered
Chameleon logo

Product tour and survey creation for new user onboarding

learn more
Chameleon is a digital adoption platform for building and publishing customizable product tours and surveys to aid with onboarding new users to a business' website. Installation is carried out with low code requirements, or with integration from JS Snippet, Google Tag Chrome extension or Segment.

Read more about Chameleon

Users also considered
Solutionreach logo

Patient engagement platform for practices of all sizes

learn more
Solutionreach is a patient engagement platform designed for healthcare practices of all sizes, including primary care, multi-unit operations, and specialty practices. With this solution, healthcare teams can access a comprehensive set of capabilities including website management, online scheduling, reputation management, follow-up surveys, patient portal, telehealth, and more.

Read more about Solutionreach

Users also considered
Mosaicx logo

Virtual agent and messaging outreach

learn more
Mosaicx uses conversational AI to offer agent-like experiences without human agents. A comprehensive set of service modules means automation creates a better customer experience than ever before.

Read more about Mosaicx

Users also considered
Small Business WiFi logo

Guest WiFi platform to track engagement with visitors

learn more
Leverage your existing WiFi to help grow your business, and provide actionable insights. With a cost per lead from as little as 30p utilize Purple's Small Business WiFi solution to enhance your customer engagement.

Read more about Small Business WiFi

Users also considered
Totango logo

Accelerate Revenues with Customer Engagement Management

learn more
Totango offers automated customer engagement management to drive conversions, boost retention and grow lifetime value. It enables you to close bigger deals faster by focusing on the right opportunities. It drive renewal rates up by ensuring customer success. It allows you to record events from your applications in real time and then analyze them. The solution is integrated with Saleforce and Marketo among others.

Read more about Totango

Users also considered
Freshdesk Omni logo

Omnichannel customer support software

learn more
Freshdesk Omni facilitates powerful collaboration between front-line and back-office teams on complex issues by breaking down silos, enabling seamless knowledge distribution, and sharing complete context for faster problem-solving.

Read more about Freshdesk Omni

Users also considered
Trring Me logo

Cloud-based communication management platform

learn more
We'll enable you to smartly categorize your customer chats to provide personalized and targetted information to all groups and stakeholders, a Customizable chatbot that allows businesses to manage customer interactions via automated responses, reports, broadcasts, and more.

Read more about Trring Me

Users also considered
Feefo logo

Harness the power of verified reviews.

learn more
Founded in 2010, Feefo works with 6,500+ brands worldwide. Feefo invites verified customers to leave feedback, which results in reliable, fake-free feedback. Its reviews help boost customer confidence, as well as providing the foundation for smarter, data-driven decisions and actionable insights.

Read more about Feefo

Users also considered
Flyx logo

White-label mobile app customization for customer loyalty

learn more
Flyx offers a loyalty solution and order management system with various features. It assists with the creation of coupons, points, rewards, gamification, saving cards, memberships, boosters, and more from within a unified platform.

Read more about Flyx

Users also considered
GoSite logo

Online Storefront for service-orientated businesses

learn more
GoSite is an online storefront that allows service-orientated businesses to market and sell services online.

Read more about GoSite

Users also considered
social.plus logo

The best version of every app is Social+

learn more
social.plus offer a comprehensive suite of community features with AI analytics, advanced moderation, and monetization tools to drive engagement and growth.

Read more about social.plus

Users also considered
FreshLime logo

Customer retention data platform

learn more
FreshLime is a cloud-based customer retention platform designed to grow local businesses by increasing client retention. The solution provides users with a 360-degree view of their customers, and enables targeted interactions including personalized email, text messaging, and social media posts.

Read more about FreshLime

Users also considered
insmartbot logo

Serve your customers on all channels with AI.

learn more
Apply cognitive technology to customer service processes. Provide decisive communication channels simultaneously and independently 24/7 at each point of contact, wherever your customers are.

Read more about insmartbot

Users also considered
Cheetah Digital logo

Enterprise Multi-channel Campaign Management

learn more
With Cheetah Digital, no list is too big, no data too complex. Put your data to use by letting it drive the action to better engage with your audience and cultivate their loyalty.

Read more about Cheetah Digital

Users also considered
Marigold Grow logo

Custom engagement and insights platform

learn more
Grow by Zeta is a cloud-based solution that helps marketers collect marketing opt-ins and preference insights through interactive experiences that can be published to every digital channel.

Read more about Marigold Grow

Users also considered
SPLICE Dialog Suite logo

Inspiring Customer Connections

learn more
SPLICE Software creates inspired customer connections by delivering consistent, on brand, multi-channel communications through call, text, email, and voice first automation. Add efficiency to both inbound and outbound communications well creating a better staff and customer experience.

Read more about SPLICE Dialog Suite

Users also considered
Mapp Marketing Cloud logo

Data handled. Engagement automated. Marketers liberated.

learn more
Mapp Cloud is an Insight-led Customer Experience platform that helps B2C brands understand and act on meaningful insights. Data collection, analysis, segmentation, personalization and cross-channel engagement are the core components, transformed into real time actions for customer centric marketing.

Read more about Mapp Marketing Cloud

Users also considered