getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Software categoriesBlog & researchAbout us

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Top Rated Customer Engagement Software with Multi channel communication - Page 14

Last updated: May 2026

1 filter applied

Features

Integrated with

Pricing model

Devices supported

Organization types

User rating

354 software options

telbee logo
(0)

Cloud-based voice messaging platform

learn more
telbee adds voice messaging to websites, social media, podcasts, email and more to build human relationships with your customers - save time, reduce frustration, and gain sales, understanding and fans

Read more about telbee

Users also considered
OPINATOR logo
(0)

Customer experience (CX) management platform

learn more
OPINATOR is a customer experience (CX) management solution designed to help businesses deliver exceptional and personalized experiences. The platform offers a suite of innovative features that enable organizations to boost customer engagement, reduce effort, and drive value at every touchpoint.

Read more about OPINATOR

Users also considered
urLive logo
(0)

Personalize customer engagement with live video calls

learn more
Customer-initiated video calls to your team open new channels of engagement. A single click instantly starts a private, secure video call with your designated team. The cloud service automatically routes customers to team skills and availability. Includes collaborative tools, scheduling, and more.

Read more about urLive

Users also considered
moveXM logo
(0)

Customer satisfaction is no coincidence.

learn more
moveXM is an all-in-one feedback management solution, powered by AI and designed for businesses aiming to enhance customer satisfaction. As a CX pioneer with over 28 years of experience, moveXM serves companies of all sizes, from small businesses to large DAX-listed enterprises.

Read more about moveXM

Users also considered
Proem Sports logo
(0)

Fan data platform for sports engagement analytics

learn more
Proem Sports is a fan data platform that consolidates information from multiple touchpoints for sports organizations and live events. The platform offers unified fan profiles, season-aware intelligence, and segmentation tools that allow organizations to analyze fan journeys, track engagement patterns, and measure lifetime value across multiple seasons. It integrates with existing ticketing systems and merchandise databases while maintaining compliance with privacy regulations.

Read more about Proem Sports

Users also considered
Pega Customer Decision Hub logo
(0)

Customer engagement system with customizable taxonomy rules

learn more
Pega Customer Decision Hub enables businesses to monitor and design their one-to-one strategies, orchestrate them across channels, and manage them in real time via a single interface. With its' flexible framework, workflows can be applied across organizations of any size with customer touchpoints stored in a central location. Additionally, the system provides communication channels to reach and store customer conversations through SMS, email, chat, and phone engagements.

Read more about Pega Customer Decision Hub

Users also considered
Metacommerce logo
(0)

Modern consumer engagement and loyalty technology.

learn more
Metacommerce is a customer engagement and loyalty platform that helps brands identify, engage, and reward loyal consumers and audiences in a post-cookie landscape.

Read more about Metacommerce

Users also considered
Softbrik logo
(0)

Engage Customers with Voice Surveys & Forms!

learn more
SoftBrik helps companies run and manage surveys & capture the feedback from their key stakeholders, customers, and employees via voice recordings.

Read more about Softbrik

Users also considered
Antelope Systems logo
(0)

Customer relationship management (CRM) solution for brokers

learn more
Antelope is a customer relationship management (CRM) software that helps brokers maximize the company's potential.

Read more about Antelope Systems

Users also considered
Qmatic logo
(0)

Customer journey management solution for enterprise clients

learn more
The customer’s journey begins long before they arrive at your premises. Make sure to keep visitors informed with digital signage, Messaging Services, and more. Gather Customer Journey Management data to evolve your business.

Read more about Qmatic

Users also considered
Manhattan Active Omni logo
(0)

Omnichannel Retail Software

learn more
Manhattan Active Omni is a cloud based solution that helps businesses in the retail industry streamline operations related to order management, customer engagement, point of sale and more. It is a digital self-service portal that lets organizations handle multiple order fulfillment methods, including ship to home, pick up in-store and single day deliveries. Additionally, with the RFID scanning capabilities, staff members can automatically update and track inventory locations.

Read more about Manhattan Active Omni

Users also considered
ReFrame Engage logo
(0)

Conversational intelligence and customer engagement software

learn more
ReFrame empowers the future of business by enabling context-aware solutions to connect with customers anywhere, anytime, and providing the best customer experience (CX) within a single powerful platform.

Read more about ReFrame Engage

Users also considered
eGain Suite logo
(0)

Cloud platform provider for customer engagement automation

learn more
eGain knowledge-powered customer engagement software automates digital-first, omnichannel experiences for global brands. Infused with AI and analytics, eGain’s top-rated cloud platform enables effortless customer journeys with virtual assistance, customer self-service, and modern agent tools.

Read more about eGain Suite

Users also considered
Qnvert logo
(0)

Cloud-based customer engagement solution

learn more
Qnvert omnichannel customer engagement platform is an advanced solution that helps businesses integrate and engage with customers across all touchpoints. This comprehensive platform offers features like marketing automation, sales analytics, and multi-channel communication tools to deliver an exceptional brand experience and improve customer satisfaction.

Read more about Qnvert

Users also considered
Laivly logo
(0)

Conversational AI platform for Contact Centers

learn more
Laivly’s platform, Sidd enabled you to put your brand’s policies, procedures, and other operational information into action on the contact center floor. Guide agents through workflows. Enable new levels of self-service and operational support. Boost productivity and strengthen customer satisfaction.

Read more about Laivly

Users also considered
24x7 Customer logo
(0)

Cloud-based customer engagement platform.

learn more
24x7Customer.com rocks Tele Health! Automated chat - 24/7 patient connect. Book, Manage, Hustle. #HealthTech #CustomerService

Read more about 24x7 Customer

Users also considered
Tractivity logo
(0)

Stakeholder management and engagement platform

learn more
Tractivity is stakeholder management software centralizing stakeholder data, engagement history, issues, and actions. It offers stakeholder mapping, AI dashboards, survey tools, and 150+ pre-built reports for tracking relationships and sentiment. Features include GDPR compliance, role-based access, and support for healthcare, government, energy, transport, and nonprofit sectors.

Read more about Tractivity

Users also considered
Exchange Solutions logo
(0)

AI-driven customer loyalty & engagement platform

learn more
Exchange Solutions provides a cloud-based loyalty platform that uses artificial intelligence to personalize customer engagement and optimize promotional campaigns. The platform features real-time analytics, audience segmentation tools, and seamless integration capabilities with existing marketing technology systems. It serves enterprise and mid-market clients across multiple industries including retail, grocery, fuel and convenience, and business-to-business sectors.

Read more about Exchange Solutions

Users also considered
PAR Punchh logo
(0)

Restaurant loyalty platform

learn more
Retaurant loyalty platform for restaurant brands, driving customer engagement, personalized marketing, and customized mobile app experiences.

Read more about PAR Punchh

Users also considered
FORTVISION logo
(0)

Manage Personalized Journeys for Every User.

learn more
FORTVISION is a one-stop-shop marketing automation and website personalization software designed to improve all your sales and marketing conversions using internal & external data sources, including external CRM software.

Read more about FORTVISION

Users also considered
INFOMAN eCRM logo
(0)

Cloud-based customer service and management software

learn more
INFOMAN eCRM is designed to help users achieve their business goals by providing a comprehensive set of tools for sales, marketing, and customer service departments.

Read more about INFOMAN eCRM

Users also considered
Chat360 logo
(0)

Cloud-based conversational AI chatbot for businesses.

learn more
Chat360 is a conversational AI platform that enables enterprises to enhance customer engagement and support across multiple channels. The solution provides a no-code chatbot builder that allows businesses to create engaging chatbots without any coding expertise. Enterprises can connect with customers on their preferred channels including WhatsApp, Facebook Messenger, Instagram DMs, and websites.

Read more about Chat360

Users also considered
Mobile Marketing Cloud logo
(0)

For data-driven, omnichannel and personalized marketing.

learn more
Mobile Marketing Cloud is an all-in-one software solution empowering marketers to create superior customer journeys that increase engagement and conversion. It includes a Customer Data Platform with smart segments, omnichannel campaigns, mobile landing pages, automated multi-step workflows, & more.

Read more about Mobile Marketing Cloud

Users also considered
Visit Widget logo
(0)

Visitor experience management platform

learn more
Visit Widget is a platform that empowers destination marketing organizations (DMOs), convention and visitor bureaus (CVBs), parks and recreation departments, and resorts to deliver visitor experiences.

Read more about Visit Widget

Users also considered
SuccessBoard logo
(0)

Customer success tool for handling retention & satisfaction

learn more
SuccessBoard offers a customer 360 view, providing proactive risk identification, real-time insights, and bridging the gap between businesses and customers It streamlines customer communication with Journey Designer, eliminating repetitive tasks and revolutionizing data-driven messaging to boost renewals.

Read more about SuccessBoard

Users also considered