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IT Documentation Software

Last updated: April 2026

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27 software options

NinjaOne logo

NinjaOne

Unified endpoint management & IT automation platform

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NinjaOne Documentation allows IT teams to easily and securely document credentials, procedures, and environmental details so technicians never have to waste time hunting for information again.

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Document360 logo

Document360

AI-powered knowledge base and documentation software

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Document360 is an AI-powered platform designed to create and publish IT documentation, self-service knowledge bases, and API docs. It offers robust features like AI content assistance, intelligent search, markdown support, version control and localization tools.

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Bit logo

Document collaboration platform with digital workspaces

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Bit is a document collaboration platform designed for the workplace. It enables global teams to create and organize all knowledge and digital assets in one place for streamlined collaboration. The platform can be used to create dynamic notes, docs, wikis, knowledge bases, projects, training guides, client deliverables, and more. Bit can integrate across many third-party apps commonly used by teams.

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Device42 logo

Automated IT infrastructure visualization & management tools

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Device42 is an IT infrastructure solution for the management of assets, devices, IP addresses, cabling, inter-dependencies, role-based access, auditing and more

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NetExplorer Workspace logo

Cloud-based file sharing and management software solution

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NetExplorer is a cloud storage software in French and English with file management and collaboration tools. Key attributes include data migration, audit trail, backup & recovery, API, offline access, content & user management, data migration, digital signature, SSL security, and access control.

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HelpCenter.io logo

Empower your customers for self-service

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Set up a smart AI-powered knowledge base in just a few clicks. Allow your customers for self-service and lower the number of repetitive customer support requests your team keeps answering.

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HelpSpace logo

Customer Support Software for SMBs

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HelpSpace is a cloud-based customer support solution specifically built to provide support to teams and companies. To get a competitive edge in the market, the software provides users with features such as an intuitive interface, team inboxes, self-service sites, and multiple inbound channels.

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Nuclino logo

Your team's collective brain

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Nuclino is a unified collaboration tool that helps you bring all your work together in one place. You can share ideas, organize knowledge, and manage projects, all in one lightweight, intuitive workspace that works like your team's collective brain.

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ClickHelp logo

Create, translate and publish your technical documentation!

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ClickHelp is an AI-powered online documentation tool used by software companies around the world to create user manuals, knowledge bases, FAQs, tutorials, etc., and publish them instantly in their portal.

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ProProfs Knowledge Base logo

Create, design, and publish knowledge base, help center, FAQ

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ProProfs Knowledge Base is a simple tool with stellar features. The tool can help you set up an internal or external knowledge base, documentation, manuals, and FAQs for employees and customers. Be it content authoring, customization, or publishing, ProProfs offers a one-stop solution for all your n

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IT Glue logo

Track, find and know everything in under 30 seconds.

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IT Glue is a cloud-based, intelligent IT Documentation solution which is designed to help IT teams manage documentation and reduce time spent searching for information. The platform offers flexible asset tracking, relationship mapping, documentation automation, workflows, checklists, and more.

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Liongard logo

Unleash teams to operate at 10X

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Liongard gives MSPs an operational advantage that delivers both higher profits and an exceptional customer experience. Our Deep Data Platform unlocks the intelligence hidden deep within IT systems by transforming messy, hard-to-reach data into a unified, actionable source of intelligence.

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TeamViewer ONE logo

Remote support, remote access & device management software

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TeamViewer captures remote session details, aiding IT teams in maintaining accurate, compliant technical documentation.

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SuperOps logo

PSA-RMM PLATFORM FOR MSPs

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SuperOps.ai is a PSA-RMM platform powered by automation and made for modern-age MSPs. Packed with features like asset, policy, patch, and client management, SuperOps.ai is on a mission to build the next-gen MSP platform.

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Hudu logo

The world's most loved IT Documentation software.

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Hudu is a customer-focused IT Documentation software that technician's love. Built by MSPs for MSPs and IT Professionals, no contracts, free-trial, in-house support, and a rapid release cycle.

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XIA Configuration logo

Network documentation tool

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XIA Configuration is a server documentation tool which generates network documentation automatically for the user's IT infrastructure.

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Freshservice logo

A complete IT service management (ITSM) tool for business

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Freshservice is an online ITIL service desk with ticketing & asset management capabilities, and incident, problem, change, release, and knowledge management tools.

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Confluence logo

Remote team collaboration and knowledge workspace

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Confluence is a remote-friendly workspace offering a centralized platform for documentation, collaboration, and knowledge sharing. Its AI-based tools via Rovo assist teams in drafting, brainstorming, and turning ideas into plans. Confluence supports live docs, whiteboards, databases, and templates to meet diverse needs while integrating seamlessly with Atlassian products and third-party tools.

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IT Portal logo

The most flexible platform for KBs, Docs, Passwords, & more.

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Our document management solution will help your business organize all IT data and passwords in a secure and structured platform.

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Jira logo

Project management and work tracking software

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Jira is project tracking software that helps every team collaborate to plan, track, and release work by breaking down big ideas into achievable steps. Jira offers features like task organization, work alignment to goals, customizable workflows, and real-time data insights to optimize outcomes.

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Passportal logo

Encrypted cloud-based, automated password protection

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N-able Passportal + Documentation Manager is a cloud-based password protection solution designed for managed service providers (MSPs), which offers password change automation, credential injection, auditing, reporting, and privileged client documentation capabilities

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BlueSpice logo

Do knowledge management the Wiki Way!

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BlueSpice, the enterprise distribution of the famous Wikipedia software MediaWiki, enables perfect IT documentation: from software usage to admin manuals, best practices, how-tos, sprints, reports, minutes, IT security management and much more.

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Web Manuals logo

Cloud-based document management system

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Web Manuals is a document management tool that empowers users to exercise complete control over the entire document handling process. This includes creating the first revision of a document, editing, linking parts of your documents to live regulations, reviewing, publishing, and efficiently distributing your documents.

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inteliPhy logo

Data center infrastructure management software

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inteliPhy is a DCIM solution for asset, capacity and change management. It provides realistic 2D and 3D views of the data center and teams can access information from anywhere with the inteliPhy net mobile application.

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ITBoost logo
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IT documentation and data evaluation solution

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ITBoost is a cloud-based documentation tool designed to help businesses manage IT documentation, passwords, customer data evaluation, and more. The platform comes with a centralized dashboard, which enables organizations to view and manage projects across multiple locations in real time.

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