getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Device42 Logo

Automated IT infrastructure visualization & management tools

Table of Contents

usersusersusers

Is this product right for your business?

Find out with a

Device42 - 2026 Pricing, Features, Reviews & Alternatives

Verified reviewer profile picture
Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: March 2026

Device42 overview

What is Device42?

Device42 is a cloud-based software solution for IT infrastructure management and the comprehensive administration of networks and data centers. Promising automation over typical paper-based, manual and often less accurate methods, administrators should expect greater infrastructure visibility thanks to continuous, scheduled discovery and configuration management database (CMDB) updates. Detecting changes as they occur in order to mitigate IT network alterations whether planned or unexpected, companies can establish inter-dependencies between devices and applications alike while device rack diagrams and even server room layouts all provide intuitive representations of real world setups.

Additionally, Device42 offers full IP address management with support for IPv6, cable management for handling patch panel connectivity and also inventory management with QR coding. Customizable codes with automatically assigned asset numbers can be printed as labels in batch and scanned for inventory tracking purposes from mobile devices. An audit log records any change made by authorized admin users, which extends to AES256 encrypted password management with access auditing and multi-level role-based permissions. Other features go on to span software license management, power controls, environmental monitoring, impact charting, switch port visualizations, DNS record handling, reporting options and CSV-based data import/export.

Starting price

20per user /
per year

Alternatives

with better value for money


Pros & Cons

Customer Support

Training and Learning Curve

Integrations

Device Management

Device42’s user interface

Ease of use rating:

Device42 pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
3-4(7)
5(52)

What do users say about Device42?

The operations support for the product is a simple process and ongoing support from the sales team is also good.

Select to learn more


Who uses Device42?

Based on 59 verified user reviews.

Company size

Enterprises

Midsize Businesses

Small Businesses

Top industries

Computer Software
Computer Games
Financial Services
Information Technology and Services
Others

Use cases

CMDB
IT Asset Management
Data Center Management
IT Management
Network Mapping

Device42's key features

Most critical features, based on insights from Device42 users:

Configuration management
Compliance tracking
Cost tracking
Maintenance management
Audit management

All Device42 features

Features rating:

Access controls/permissions
Alerts/Notifications
API
Application management
Asset lifecycle management
Asset tracking
Audit management
Audit trail
Capacity management
Change management
Change planning
Charting
CMDB
Color codes/icons
Compliance management
Compliance tracking
Configuration management
Contract/License management
Cost tracking
Customer support
Dashboard
Data import/export
Data mapping
Data visualization
Dependency tracking
Device auto discovery
Drag & drop
Hierarchical mapping
Impact management
Inventory management
Issue auditing
IT asset management
IT reporting
License management
Location-Based mapping
Maintenance management
Maintenance scheduling
Map exporting
Monitoring
Multi-User collaboration
Network security
On-Demand mapping
Patch management
Performance monitoring
Power Management
Procurement management
Real-Time data
Real-Time monitoring
Real-Time notifications
Relationship mapping
Remote access/control
Reporting/Analytics
Requisition management
Role-Based permissions
Self-Updating maps
Server monitoring
Service level agreement (sla) management
SSL security
Supplier management
Tagging
Third-Party integrations
Ticket management
Uptime reporting
Visual discovery

Device42 alternatives

Device42 logo

Starting from

20

/user

Per year

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
ServiceNow logo

Starting from

100

/user

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

Starting from

20

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

Starting from

49

/user

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

Device42 pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Free

0.00

Features included:

  • Asset Lifecycle Management
  • Data Center Asset Management
  • Drag and Drop Data Center Layout Diagraming
  • End-to-End Hybrid IT Discovery
  • IP Address Management
  • IT Asset & Inventory Management
  • REST API Integrations
  • Secure Password Vault
  • SSL Certificate Management

Standard

20

/user

Per year

Features included:

  • Ability to Add-on Modules
  • Asset Lifecycle Management
  • Data Center Asset Management
  • Drag and Drop Data Center Layout Diagraming
  • End-to-End Hybrid IT Discovery
  • IP Address Management
  • IT Asset & Inventory Management
  • Pre-Built Dashboard Templates
  • REST API Integrations
  • Secure Password Vault
  • SSL Certificate Management

Premium

36

/user

Per year

Features included:

  • Ability to Add-on Modules
  • Asset Lifecycle Management
  • Data Center Asset Management
  • Drag and Drop Data Center Layout Diagraming
  • End-to-End Hybrid IT Discovery
  • IP Address Management
  • IT Asset & Inventory Management
  • Pre-Built Dashboard Templates
  • REST API Integrations
  • Secure Password Vault
  • Software License Management
  • SSL Certificate Management

Enterprise

Empty state illustration for "No pricing info"

No pricing info

Features included:

  • Ability to Add-on Modules
  • Affinity Group Auto-Discovery
  • Application Dependency Mapping
  • Asset Lifecycle Management
  • Conitunous Application Discovery
  • Data Center Asset Management
  • Drag and Drop Data Center Layout Diagraming
  • End-to-End Hybrid IT Discovery
  • IP Address Management
  • IT Asset & Inventory Management
  • Pre-Built Dashboard Templates
  • Resource Utilization Reporting
  • REST API Integrations
  • Secure Password Vault
  • Software License Management
  • SSL Certificate Management

User opinions about Device42 price and value

Value for money rating:

To see what individual users think of Device42's price and value, check out the review snippets below.

“We have created multiple integration with other tools that allow us to have IT information in one single place.”
DV

Dinco V.

CMDB Admin

“This particular tool proves to be highly beneficial when seeking to comprehend the intricate interdependencies between applications and servers.”
mh

myeong h.

engineer

Device42 integrations (6)

Integrations rated by users

We looked at 59 user reviews to identify which products are mentioned as Device42 integrations and how users feel about them.

Integration rating: 5.0 (2)

Important as this is the operational system but only 1 way integration

SF

Sophie F.

Group Financial Accountant

Integration rating: 4.0 (1)

Jira logo
Jira

Integration rating: 5.0 (1)

Slack logo
Slack

Integration rating: 5.0 (1)

Useful to get updates

AK

Aryan K.

CEO

PagerDuty logo
PagerDuty

Integration rating: 5.0 (1)

We use PagerDuty with CubeAPM so critical alerts trigger on-call incidents quickly and the right engineer can respond without delay.

HT

Hitesh T.

Engineering Manager

Device42 customer support

What do users say about Device42 customer support?

Customer support rating:

We analyzed verified user reviews to identify positive and negative aspects of Device42 customer support.

A significant portion of users praise Device42 support for being highly responsive, knowledgeable, and quick to resolve issues.

Widely noted by reviewers, the support team consistently follows up, listens to feature requests, and provides thorough assistance.

Support options

Chat
Phone support

Training options

Live online
Documentation
Webinars

To see what individual users say about Device42's customer support, check out the review snippets below.

“The operations support for the product is a simple process and ongoing support from the sales team is also good. ”

JD

James D.

Sr. Program Manager

“Support is always available and very responsive.”

AR

Alex R.

System Architect

“The software really struggles to know how to label a Surface Pro.”

NJ

Nick J.

IT Support Supervisor

Device42 FAQs

Related categories