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AIhelp  Logo

BEST In-App Messaging & Operations for AI Customer Support

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AIhelp - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: March 2021

AIhelp overview

What is AIhelp ?

AIhelp is a customizable in-app customer support & SDK messaging tool with AI chatbot, designed to help businesses meet customer requirements and satisfaction. The customer support platform is designed to help businesses enhance customer satisfaction by providing tools for in-app messaging and operations via an AI chat bot, auto-check forms, push notifications, alerts, spotlight, app indexing, and more. It’s built for business that want to develop customer relationships that are more loyal, personal, and productive. AIhelp enable's users to provide personalized support using machine learning for powerful cloud-based analytics which aim to make it easier to drive higher rankings and retention.

Key benefits of using AIhelp

  • In-app messaging for case resolution and support
  • AI chat bots to solve simple tickets using artificial intelligence
  • Smart auto-check form collects information instantly for quicker resolution
  • Push notifications to reach and engage customers
  • Optimized agent workflows to segment and prioritize customers
  • Starting price

    35per feature /
    per month

    Alternatives

    with better value for money

    AIhelp ’s user interface

    Ease of use rating:

    AIhelp reviews

    Overall rating

    4.4

    /5

    5

    Positive reviews

    80

    %

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8/10
    Rating distribution

    5

    4

    3

    2

    1

    4

    0

    0

    1

    0

    AIhelp 's features

    Features rating:

    Alerts/Escalation
    API
    Automated routing
    Chatbot
    Customizable branding
    Email templates
    Knowledge base management
    Macros/Templated responses
    Multi-Channel communication
    Prioritization
    Reporting/Analytics
    Self service portal
    Service level agreement (sla) management
    Social media integration
    Surveys & feedback
    Third-Party integrations
    Workflow management

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    AIhelp  logo

    Starting from

    35

    Per month

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    Free version
    Ease of Use
    Features
    Value for Money
    Customer Support

    AIhelp pricing

    Value for money rating:

    Starting from

    35

    Per month

    Per Feature

    Pricing details
    Subscription
    Free trial
    Free plan
    Pricing range

    User opinions about AIhelp price and value

    Value for money rating:

    AIhelp integrations (2)

    AIhelp support options

    Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    FAQs/Forum
    24/7 (Live rep)
    Knowledge Base
    Chat
    Email/Help Desk
    Phone Support

    Training options

    Documentation
    In Person
    Live Online
    Webinars

    AIhelp FAQs

    Q. Who are the typical users of AIhelp ?

    AIhelp has the following typical customers:
    Large Enterprises, Mid Size Business, Small Business

    These products have better value for money


    Q. What languages does AIhelp support?

    AIhelp supports the following languages:
    Dutch, Chinese (Simplified), German, French, Italian, Spanish, Japanese, Russian, English, Korean, Arabic


    Q. Does AIhelp support mobile devices?

    AIhelp supports the following devices:
    Android, iPhone


    Q. Does AIhelp offer an API?

    Yes, AIhelp has an API available for use.


    Q. What level of support does AIhelp offer?

    AIhelp offers the following support options:
    FAQs/Forum, 24/7 (Live rep), Knowledge Base, Chat, Email/Help Desk, Phone Support

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