App comparison
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ALVAO Service Desk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-powered ITSM solution designed for Microsoft 365
Last updated: December 2025
ALVAO Service Desk Alternatives & Competitors (2026)
Top 7 free alternatives
SysAid
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-enabled ITSM platform for businesses of all sizes
0.1
Value for money
No pricing info
Starting price
0.1
Functionality
Service Reporting
5/5
Multi-Channel Communication
5/5
Supplier Management
5/5
Top Features
Audit Trail
5/5
Support Ticket Tracking
5/5
Prioritization
5/5
Jira
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Project management and work tracking software
0.1
Value for money
Starting price
Functionality
Capacity Management
5/5
Campaign Tracking
5/5
Team Collaboration
5/5
Top Features
Audit Trail
5/5
Support Ticket Tracking
5/5
Prioritization
5/5
ManageEngine OpManager Plus
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Achieve holistic IT infrastructure monitoring with OpManager
0.3
Value for money
Starting price
0.1
Functionality
Compliance Management
5/5
IT Asset Management
5/5
Data Import/Export
5/5
Top Features
Audit Trail
5/5
Support Ticket Tracking
5/5
Prioritization
5/5
BOSSDesk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
BOSSDesk a FrontRunner in Help Desk Software
0.3
Value for money
Starting price
Functionality
Call Center Management
5/5
Mobile App
5/5
Drag & Drop
5/5
Top Features
Audit Trail
5/5
Support Ticket Tracking
5/5
Prioritization
5/5
Apptivo
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
CRM solution for managing customer accounts
0.3
Value for money
Starting price
0.1
Functionality
Customizable Fields
5/5
For Small Businesses
5/5
Communication Management
5/5
Top Features
Audit Trail
5/5
Support Ticket Tracking
5/5
Prioritization
5/5
Odoo
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All-in-one open-source business software
0.3
Value for money
Starting price
0.2
Functionality
Commenting/Notes
5/5
Catalog Management
5/5
SKU/UPC Codes
5/5
Top Features
Audit Trail
5/5
Support Ticket Tracking
5/5
Prioritization
5/5
Deel
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
The all-in-one HR platform for global teams.
0.3
Value for money
Starting price
0.4
Functionality
Employee Scheduling
5/5
Employee Engagement
5/5
360 Degree Feedback
5/5
Top Features
Audit Trail
5/5
Support Ticket Tracking
5/5
Prioritization
5/5
Zoho Sprints
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Agile project management for software development teams
0.1
Value for money
Starting price
Functionality
Product Roadmapping
5/5
NPS of Customers
5/5
Screen Sharing
5/5
Top Features
Audit Trail
5/5
Support Ticket Tracking
5/5
Prioritization
5/5
Tempo Capacity Planner
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Resource planning and workforce optimization
0.7
Value for money
Starting price
0.6
Functionality
Task Scheduling
5/5
Calendar Management
5/5
Task Management
5/5
Top Features
Audit Trail
5/5
Support Ticket Tracking
5/5
Prioritization
5/5
Wasp Inventory
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Easy-to-use Inventory Management Software
0.1
Value for money
Starting price
0.2
Functionality
Asset Tracking
5/5
eCommerce Management
5/5
Warehouse Management
4.8/5
Top Features
Audit Trail
5/5
Support Ticket Tracking
5/5
Prioritization
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
IT service platform for unified support
0.1
Value for money
Starting price
0.1
Functionality
Remote Monitoring & Management
5/5
Knowledge Management
5/5
Issue Management
5/5
Top Features
Audit Trail
5/5
Support Ticket Tracking
5/5
Prioritization
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
ITSM for automation & management of IT Enterprise services
0.2
Value for money
Starting price
0.1
Functionality
Financial Management
5/5
Performance Monitoring
5/5
Project Management
4.7/5
Top Features
Audit Trail
5/5
Support Ticket Tracking
5/5
Prioritization
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-Scale Monitoring Platform For Dev, Sec, and Ops teams.
0.3
Value for money
Starting price
0.1
Functionality
Vulnerability Scanning
5/5
Threat Response
5/5
Real-time Alerts
5/5
Top Features
Audit Trail
5/5
Support Ticket Tracking
5/5
Prioritization
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
IT Service Desk & Asset Management Software
0.1
Value for money
Starting price
Functionality
Activity Tracking
5/5
Compliance Management
5/5
Recurring Issues
5/5
Top Features
Audit Trail
5/5
Support Ticket Tracking
5/5
Prioritization
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Disaster recovery as a service (DRaaS)
0.3
Value for money
No pricing info
Starting price
0.2
Functionality
Web Access/Restoration
5/5
Secure Data Storage
5/5
Incremental Backup
5/5
Top Features
Audit Trail
5/5
Support Ticket Tracking
5/5
Prioritization
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
work with the flow
0.4
Value for money
No pricing info
Starting price
0.5
Functionality
Support Ticket Management
5/5
Status Tracking
5/5
Real-Time Notifications
5/5
Top Features
Audit Trail
5/5
Support Ticket Tracking
5/5
Prioritization
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Develop enterprise & customer-facing apps
0.4
Value for money
Starting price
Functionality
Database Support
5/5
User Interface
5/5
Iteration Management
5/5
Top Features
Audit Trail
5/5
Support Ticket Tracking
5/5
Prioritization
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Network Monitoring and Management Made Simple
0.3
Value for money
Starting price
0.3
Functionality
Third-Party Integrations
5/5
Web Traffic Reporting
5/5
SSL Security
5/5
Top Features
Audit Trail
5/5
Support Ticket Tracking
5/5
Prioritization
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
QMS AI SaaS and on-premises solution for quality management.
0.1
Value for money
No pricing info
Starting price
0.2
Functionality
Document Coding & Control
5/5
Compliance Tracking
5/5
Offline Access
5/5
Top Features
Audit Trail
5/5
Support Ticket Tracking
5/5
Prioritization
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Workforce management across HR, finance, and IT.
0.4
Value for money
No pricing info
Starting price
0.4
Functionality
Provider Management
5/5
Sick Leave Tracking
5/5
COBRA Administration
5/5
Top Features
Audit Trail
5/5
Support Ticket Tracking
5/5
Prioritization
5/5