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Amazon WorkSpaces Logo

Amazon WorkSpaces

Desktop-as-a-Service (DaaS) software

see alternatives

Amazon WorkSpaces Pricing, Features, Reviews and Alternatives

Amazon WorkSpaces product overview

What is Amazon WorkSpaces?

Amazon WorkSpaces is a Desktop-as-a-Service (DaaS) software that helps businesses facilitate remote working through cloud-hosted desktop virtualization. It enables administrators to maintain a secure user platform through multi-factor authentication, single sign-on (SSO), custom permission levels, and IP address-based access control features.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

FAQs/Forum
Phone Support
Email/Help Desk
Knowledge Base

Training options

Videos

Amazon WorkSpaces pricing information

Value for money

4.4

/5

18

Starting from

Free

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Amazon WorkSpaces features

Functionality

4.3

/5

18

Total features

34

4 categories

Most valued features by users

API
Third Party Integrations
Monitoring
Compliance Management
Multi-Device Support
Access Controls/Permissions
User Management
Remote Monitoring & Management

Functionality contenders

Amazon WorkSpaces users reviews

Overall Rating

4.2

/5

18

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.24/10
Rating distribution

5

4

3

2

1

8

7

2

0

1

Pros
I've been using workspaces for about 2 months now and not for a moment I felt like it was a machine in the cloud, I loved it.
So far this is the best virtual desktop for me. It was easy to use and we can let our users to work anytime and anywhere in the world.
I like that it is customizable so that you can monitor your employees from home and not have to worry about outside security threats to the desktops.
Cons
Sometimes, it disconnects randomly or gets slow in the prime time, makes us to loose our productive hours. The lag time in access sometime annoying.
The client who wanted me to use Amazon Workspaces could never get it to work on my system, so I could not do work for that client. Very disappointing and frustrating.
Some brands tend to be fake or be over priced.

Overall rating contenders

Overall Rating

Amazon WorkSpaces Review

Reviewed 9 months ago

Transcript

Justin: Hey, I'm Justin, DevOps Engineer. And I give Amazon Workspaces three out of five stars. For more...

AvatarImg
AvatarImg

praveen K.

systems engineer

Government Administration, 5,001-10,000 employees

Review source

Overall Rating

amazon work space similar to horizon or vdi

Reviewed 2 years ago

Transcript

Praveen: Hey, my name is Praveen, and I work as a systems engineer for a government agency. And I rate...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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A cloud computer, but simple and dynamic

Reviewed a year ago

I have absolutely 0 complaints about the software it's rare yet I'm very pleased to say it this software is way above most other cloud software and it's hard to believe how easy and accessible it is.

Pros

Jesus, what's not to love about this software? (the price, the price can get high depending on your team) Still worth every penny say you need to leave somewhere and forgot your computer. That means you either go back or accept your internet defeat scrambling to get done what you can. Yea not anymore, this cloud software is so light almost any computer can run it, and to top it off any work-related files you have can be accessed as long as you download workspace all you need is a login and confirmation and done. I could probably go another few pages into how it has permissions, team coordination, easy management etc etc but really try it out.

Cons

I'll say the price can be a little rough but it's very well worth what you are paying for. When it comes to software I think [SENSITIVE CONTENT HIDDEN] knows very well what he's doing.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Review for Amazon Workspace based on daily use

Reviewed 5 months ago

Quick, Secure, Reliable, Use Friendly, Quick Installation makes it the most loved remote desktop tool.

Pros

Amazon Workspaces is fantastic for us as we need a reliable Desktop computer from anywhere. Amazon's uniquely assigned registration codes to each customer and restrictive access to designated user only makes it a more secure remote desktop tool. Our onshore client connects securely and quickly and it holds very less data, enough to be used on extremely old computers. Apart from this, security, network access, restricted permissions, this all features are easy to control from AWS. Customer support is usually good and in a quick manner.

Cons

Sometimes, it disconnects randomly or gets slow in the prime time, makes us to loose our productive hours. The lag time in access sometime annoying.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Making Remote Work COnvenient

Reviewed a month ago

Overall I am satisfied with it as it makes my remote work convenient and provides me with opportunity to work from anywhere.

Pros

It provides a great setup for working remotely and that too without compromising on any tool or feature. All the tools are well supported in workspace and can be easily used for working remotely.

Cons

The only con i feel is that the workspace lags a bit and that kind of slows down, but rest all it works fine.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Lockdown lifesaver

Reviewed 6 months ago

I would recommend this to individuals and teams working remotely or by hybrid working. You can access your usual tools and systems, so don't have to make excuses for not being in the office to solve problems.

Pros

I like that it gives me access to the software I used at my desk in the office, but remotely. I look after a large and busy team, and need to have the tools at my disposal to assist them efficiently. Amazon Workspaces allows me to login on any machine, safely and securely, and have access to my work quickly from any location.

Cons

It sometimes disconnects randomly or gets slow in the evenings.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Best remote desktop service

Reviewed a month ago

using it for around 2 years, not seen any issues, it works very smoothly, feel like using my own laptop or computer.

Pros

it is like our normal desktop, we can simply sign in with our credentials and that's it. it is fast and easy to deploy, with no need for physical hardware. It also reduces cost.

Cons

Amazon workspace needs a stable internet connection which sometimes creates a little bit of a problem.

Amazon WorkSpaces FAQs and common questions

Q. What type of pricing plans does Amazon WorkSpaces offer?

Amazon WorkSpaces has the following pricing plans:
Pricing model: Free
Free Trial: Available


Q. Who are the typical users of Amazon WorkSpaces?

Amazon WorkSpaces has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Small Business


Q. What languages does Amazon WorkSpaces support?

Amazon WorkSpaces supports the following languages:
English


Q. Does Amazon WorkSpaces support mobile devices?

Amazon WorkSpaces supports the following devices:
Android, iPad, iPhone


Q. Does Amazon WorkSpaces offer an API?

Yes, Amazon WorkSpaces has an API available for use.


Q. What level of support does Amazon WorkSpaces offer?

Amazon WorkSpaces offers the following support options:
FAQs/Forum, Phone Support, Email/Help Desk, Knowledge Base

Common Amazon WorkSpaces comparisons

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