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Bontact vs Chatway Live Chat Comparison (2026)

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Bontact

Chatway Live Chat logo

Chatway Live Chat

Overview

Bontact is a multi-channel communication platform that enables customers to contact businesses anytime, from any device through chat, phone call, email, messenger, SMS, and more. Bontact operates as a fully-customizable widget, ensuring all conversations are synced to a CRM or business tool.

Chatway Live Chat is a cloud-based live chat and AI chatbot platform that unifies conversations from email, social channels, and live.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

30

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

Empty state illustration for "No pricing info"

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

2.0

1

5

4

3

2

1

0

0

0

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
0%
would recommend this app

3.8

4

5

4

3

2

1

1

1

2

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
25%
would recommend this app

Pros

Not enoughreviews yet

Pros

Not enoughreviews yet

Cons

Not enoughreviews yet

Cons

Not enoughreviews yet

  • Vendor responds to reviews
  • Last review7 years ago
  • Vendor responds to reviews
  • Last reviewa year ago

Key features

  • Total features14
  • API
  • Activity Dashboard
  • Autoresponders
  • CRM
  • Canned Responses
  • Chat/Messaging
  • Contact Management
  • Customizable Branding
  • Mobile Payments
  • Multi-Channel Communication
  • Offline Form
  • Proactive Chat
  • Real-Time Monitoring
  • Third-Party Integrations
  • Transfers/Routing
  • Total features1
  • API
  • Activity Dashboard
  • Autoresponders
  • CRM
  • Canned Responses
  • Chat/Messaging
  • Contact Management
  • Customizable Branding
  • Mobile Payments
  • Multi-Channel Communication
  • Offline Form
  • Proactive Chat
  • Real-Time Monitoring
  • Third-Party Integrations
  • Transfers/Routing

Integrations

  • Total integrations10
  • Big Cartel
  • Chaty
  • Facebook Business Suite
  • FreshBooks
  • Freshdesk
  • Lovable
  • Meta for Business
  • Netskope One Platform
  • Nimble
  • Salesforce Sales Cloud
  • Slack
  • Telegram
  • WooCommerce
  • Zendesk Suite
  • Zoho CRM
  • Total integrations5
  • Big Cartel
  • Chaty
  • Facebook Business Suite
  • FreshBooks
  • Freshdesk
  • Lovable
  • Meta for Business
  • Netskope One Platform
  • Nimble
  • Salesforce Sales Cloud
  • Slack
  • Telegram
  • WooCommerce
  • Zendesk Suite
  • Zoho CRM