App comparison
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ChatBot
5
46
4
16
3
3
2
0
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Easy to use chatbot platform for business
Last updated: March 2026
ChatBot Alternatives & Competitors (2026)
Top 6 free alternatives
Chatsi
AI-Powered Storefront Sales Agent for Ecommerce
0.5
Value for money
No pricing info
Starting price
0.4
Functionality
Augmented Analytics
N/A
Automated Responses
N/A
Automated Routing
N/A
Top Features
A/B Testing
5/5
Audience Targeting
5/5
AI Copilot
4.7/5
Slack
A single place for team communication and workflows
0.1
Value for money
Starting price
Functionality
Archiving & Retention
5/5
Authentication
4.8/5
Audio Capture
4.6/5
Top Features
A/B Testing
5/5
Audience Targeting
5/5
AI Copilot
4.7/5
Fin
Perfect made possible
Value for money
Starting price
Functionality
Chatbot
4.5/5
Automated Routing
4.4/5
AI/Machine Learning
4.3/5
Top Features
A/B Testing
5/5
Audience Targeting
5/5
AI Copilot
4.7/5
Birdeye
AI-based webchat assistant for business conversations
Value for money
No pricing info
Starting price
Functionality
AI/Machine Learning
5/5
AI Writing Assistant
5/5
Activity Dashboard
4.8/5
Top Features
A/B Testing
5/5
Audience Targeting
5/5
AI Copilot
4.7/5
Text
AI-powered support that turns every chat into revenue.
0.1
Value for money
Starting price
Functionality
AI Copilot
5/5
Alerts/Escalation
5/5
Activity Tracking
N/A
Top Features
A/B Testing
5/5
Audience Targeting
5/5
AI Copilot
4.7/5
Zendesk Suite
AI powered customer service across all channels
0.3
Value for money
Starting price
0.2
Functionality
Account Management
5/5
Archiving & Retention
4.6/5
Activity Dashboard
4.6/5
Top Features
A/B Testing
5/5
Audience Targeting
5/5
AI Copilot
4.7/5
Intercom
AI-powered customer service with helpdesk
0.5
Value for money
Starting price
0.2
Functionality
Access Controls/Permissions
5/5
Activity Dashboard
5/5
Activity Tracking
4.2/5
Top Features
A/B Testing
5/5
Audience Targeting
5/5
AI Copilot
4.7/5
0.1
Value for money
Starting price
Functionality
Account Management
5/5
Agent Interface
4.8/5
Alerts/Escalation
4.6/5
Top Features
A/B Testing
5/5
Audience Targeting
5/5
AI Copilot
4.7/5
Value for money
Starting price
0.1
Functionality
Alerts/Notifications
5/5
Activity Dashboard
4.5/5
Alerts/Escalation
4.4/5
Top Features
A/B Testing
5/5
Audience Targeting
5/5
AI Copilot
4.7/5
Value for money
Starting price
Functionality
Activity Tracking
5/5
AI/Machine Learning
4.6/5
Alerts/Notifications
4.6/5
Top Features
A/B Testing
5/5
Audience Targeting
5/5
AI Copilot
4.7/5
0.1
Value for money
Starting price
0.2
Functionality
Access Controls/Permissions
5/5
Activity Tracking
4.7/5
AI/Machine Learning
4.6/5
Top Features
A/B Testing
5/5
Audience Targeting
5/5
AI Copilot
4.7/5
Value for money
Starting price
0.2
Functionality
Appointment Scheduling
5/5
Audience Targeting
5/5
Automated Routing
5/5
Top Features
A/B Testing
5/5
Audience Targeting
5/5
AI Copilot
4.7/5
0.1
Value for money
No pricing info
Starting price
0.4
Functionality
Access Controls/Permissions
4.8/5
Alerts/Notifications
4.6/5
Audio Calls
4/5
Top Features
A/B Testing
5/5
Audience Targeting
5/5
AI Copilot
4.7/5
0.3
Value for money
No pricing info
Starting price
0.2
Functionality
AI/Machine Learning
5/5
API
5/5
Automatic Call Distribution
4.9/5
Top Features
A/B Testing
5/5
Audience Targeting
5/5
AI Copilot
4.7/5
0.5
Value for money
Starting price
0.6
Functionality
Automated Routing
5/5
AI/Machine Learning
4.5/5
API
4.5/5
Top Features
A/B Testing
5/5
Audience Targeting
5/5
AI Copilot
4.7/5
0.2
Value for money
Starting price
0.2
Functionality
AI Copilot
5/5
Alerts/Escalation
5/5
Alerts/Notifications
5/5
Top Features
A/B Testing
5/5
Audience Targeting
5/5
AI Copilot
4.7/5
Value for money
Starting price
0.4
Functionality
AI/Machine Learning
5/5
AI Copilot
4/5
Alerts/Notifications
N/A
Top Features
A/B Testing
5/5
Audience Targeting
5/5
AI Copilot
4.7/5
0.4
Value for money
Starting price
0.3
Functionality
Alerts/Escalation
4.2/5
Activity Tracking
N/A
Ad hoc Query
N/A
Top Features
A/B Testing
5/5
Audience Targeting
5/5
AI Copilot
4.7/5
0.1
Value for money
No pricing info
Starting price
0.1
Functionality
AI Copilot
5/5
Activity Tracking
N/A
Agent Interface
N/A
Top Features
A/B Testing
5/5
Audience Targeting
5/5
AI Copilot
4.7/5
0.5
Value for money
No pricing info
Starting price
0.4
Functionality
AI/Machine Learning
5/5
Automated Responses
5/5
AI-assisted Development
N/A
Top Features
A/B Testing
5/5
Audience Targeting
5/5
AI Copilot
4.7/5