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Chatbot Alternatives

How do Chatbot alternatives compare?

Heyday and Exceed.ai stand out as its top competitors based on similarity, popularity and user reviews. When comparing Chatbot to its top 100 alternatives, Pipedrive has the highest rating, with Gong.io as the runner-up, and Chatbot ranking 21st place. Pipedrive has the most reviews with a total of 2,306, while Chatbot has 39. Users say Pipedrive tops the list for value for money followed by Userlike, while Chatbot comes in 20th. Users also say Pipedrive and Gong.io are the easiest to use, while Chatbot takes 19th place.

What are the top 5 alternatives to Chatbot?


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Industry


Company size


Top 100 Alternatives & Competitors to Chatbot

Heyday

4.6
(9)

Conversational AI platform for eCommerce & retailers

Features

Total

37

98

47

features in common

37

features in common

Heyday's unique features

  • Geotargeting

  • Proactive Chat

  • Surveys & Feedback

  • Feedback Management

Chatbot's unique features

  • API

  • Real Time Monitoring

  • Interaction Tracking

  • Customer Segmentation

Exceed.ai

4.9
(13)

Virtual assistant for sales & marketing teams

Features

Total

24

57

47

features in common

24

features in common

Exceed.ai's unique features

  • Lead Capture

  • One-to-One Messaging

  • Campaign Management

  • Lead Segmentation

Chatbot's unique features

  • Product Recommendations

  • Transfers/Routing

  • Customizable Branding

  • Data Visualization

Value for money

4.8

0.2

4.6

What users say about Exceed.ai's value for money

Amazing dedicated customer success. They are more than just a software company, they consult and make sure you succeed.

RZ

Refael Z.

Saves a huge amount of work by automatically nurturing and qualifying leads using AI. Great customer success team.

AR

Anonymous Reviewer

Conversational Cloud

4.4
(39)

AI-Powered Chatbots, Messaging & Live Chat for Businesses

Features

Total

28

74

47

features in common

28

features in common

Conversational Cloud's unique features

  • Communication Management

  • Screen Sharing

  • Multi-Channel Data Collection

  • Dashboard

Chatbot's unique features

  • For eCommerce

  • For Healthcare

  • Email Automation

  • Real Time Data

Value for money

4.2

0.4

4.6

What users say about Conversational Cloud's value for money

I love the ease and interface of this program. It’s very smooth for the most part and the stats provided are a fantastic tracking tool.

AB

Ashley B.

Great product and great support should you need anything ,was a funniest when it came to using some software but all I had to do was contact the support department and they plenty helpful.

AB

Alice B.

Quiq Messaging

4.5
(35)

Business messaging solution - SMS, FB Messenger, Kik, & Chat

Features

Total

34

113

47

features in common

34

features in common

Quiq Messaging's unique features

  • Automated Scheduling

  • Outbound Call Center

  • Appointment Management

  • Communication Management

Chatbot's unique features

  • Event Triggered Actions

  • For Sales Teams/Organizations

  • For Healthcare

  • For eCommerce

Starting from

$6,000/month

Value for money

4.5

0.1

4.6

What users say about Quiq Messaging's value for money

This is a great company with wonderful customer service and people that really care about their clients.

TJ

Todd J.

I feel like they are genuinely concerned about my success and will do anything possible to help me be successful.

TJ

Todd J.

Birdeye

4.7
(382)

Experience Marketing Platform

Features

Total

25

144

47

features in common

25

features in common

Birdeye's unique features

  • Competitive Analysis

  • Multi-Channel Management

  • Question Branching

  • Gamification

Chatbot's unique features

  • For Developers

  • Lead Qualification

  • For Sales Teams/Organizations

  • AI/Machine Learning

Value for money

4.5

0.1

4.6

What users say about Birdeye's value for money

Our agency has really enjoyed working with BirdEye. It's proved to be a very effective way to manage the review process for our clients - and has yielded some great results.

MS

Mark S.

I find that very helpful in knowing peoples interest in reviewing us. The customer service has always been helpful and very responsive.

HC

Heather C.

TruChat

5.0
(2)

Natural language processing powered chatbot + live chat

Features

Total

35

71

47

features in common

35

features in common

TruChat's unique features

  • File Management

  • Sales Automation

  • Conditional Logic

  • Callback Scheduling

Chatbot's unique features

  • Mobile App

  • Speech Recognition

  • For Healthcare

  • Process/Workflow Automation

Landbot

4.5
(53)

Cloud-based conversational website interface builder

Features

Total

23

76

47

features in common

23

features in common

Landbot's unique features

  • Progress Tracking

  • AB Testing

  • Customer Database

  • Surveys & Feedback

Chatbot's unique features

  • Auto-Responders

  • For Healthcare

  • For Sales Teams/Organizations

  • Data Visualization

Starting from

30/month

Value for money

4.0

0.6

4.6

What users say about Landbot's value for money

I have built a few for myself as well as for clients of mine and was always super excited with the results.

TS

Tom S.

What I liked the most about the tool is the cost benefit they bring in relation to the quantity of agents / price. In addition to all its ease in all documentation and support.

ME

Matheus E.

Clickatell

4.9
(9)

Clickatell powers chat commerce.

Features

Total

19

60

47

features in common

19

features in common

Clickatell's unique features

  • Mobile Keywords

  • Contact Database

  • Activity Tracking

  • Widgets

Chatbot's unique features

  • Contextual Guidance

  • For Healthcare

  • Email Automation

  • Multi-Language

Genesys DX

4.4
(26)

AI-powered customer engagement platform

Features

Total

21

48

47

features in common

21

features in common

Genesys DX's unique features

  • Feedback Management

  • Support Ticket Tracking

  • Reporting & Statistics

  • Knowledge Base Management

Chatbot's unique features

  • Audience Targeting

  • Lead Qualification

  • Email Automation

  • Real Time Analytics

Starting from

$0.01

Value for money

4.6
4.6

What users say about Genesys DX's value for money

NanoRep is the next innovative best solution for all kind of businesses such as ecommerce sites or web service ones for customer service and support.

E

Emma

The ease with which this tool can be used is really cool. Also, it is an effective tool as it captures as much information as it can in each of the transaction handled through this.

Sheik Mohamed S.

Botmock

4.3
(13)

Artificial intelligence (AI)-enabled chatbot builder

Features

Total

20

27

47

features in common

20

features in common

Botmock's unique features

  • Call Center Management

  • Speech Synthesis

  • Transcripts/Chat History

  • Text to Speech

Chatbot's unique features

  • Interaction Tracking

  • Lead Qualification

  • Email Automation

  • Search/Filter

Starting from

$35/month

Value for money

4.3

0.3

4.6

What users say about Botmock's value for money

Also, when the last upgrade was made, I thought I had lost the notes feature. It took months to realise we could right click to get this feature and that it wasn't lost.

CY

Christina Y.

Sometimes the graphical interface crash and browser reset is needed (data is not lost). More examples in the API documentation.

SR

Sara R.

Solvemate

4.6
(19)

Enabling meaningful conversations.

Features

Total

20

31

47

features in common

20

features in common

Solvemate's unique features

  • Customer Service Analytics

  • Surveys & Feedback

  • Knowledge Base Management

  • Email Management

Chatbot's unique features

  • Audience Targeting

  • Real Time Monitoring

  • Email Automation

  • Real Time Analytics

Starting from

349/month

Value for money

4.4

0.2

4.6

What users say about Solvemate's value for money

The bot has a good usability. For us and our customers the bot is very useful digital tool and helps us to increase our efficiency.

CW

Charlotte W.

She was willing to help and resolve issues within such a short space of time...I cannot recommend her highly enough. The software itself is intuitive and easy to use.

CB

Caroline B.

Capacity

4.5
(11)

Artificial Intelligence-based knowledge management solution

Features

Total

29

103

47

features in common

29

features in common

Capacity's unique features

  • Data Storage Management

  • Text Analysis

  • Remote Access/Control

  • Text Editing

Chatbot's unique features

  • Product Recommendations

  • Appointment Scheduling

  • Email Automation

  • Offline Form

Pipedrive

4.5
(2.3K)

CRM built by salespeople, for salespeople

Features

Total

24

155

47

features in common

24

features in common

Pipedrive's unique features

  • Dashboard Creation

  • Lead Nurturing

  • Self Service Portal

  • Household Tracking

Chatbot's unique features

  • For Developers

  • Human Handover

  • Social Media Integration

  • Chat/Messaging

Starting from

$12.5/month

Value for money

4.4

0.2

4.6

What users say about Pipedrive's value for money

Pipedrive is now the most preferred sales management tool for our portfolio companies, and it is perfect not to mention the beauty of its interface.

CK

Caner K.

BUT when we saw that they charged us again for a full year we asked to cancel the service and they refuse to refund us for the unused year because they already charged it.

AR

Anonymous Reviewer

Ada

5.0
(5)

Ada is an easy to use customer support automation platform.

Features

Total

21

41

47

features in common

21

features in common

Ada's unique features

  • Customer Database

  • Customer Service Analytics

  • Reporting & Statistics

  • Mobile Access

Chatbot's unique features

  • Search/Filter

  • For Healthcare

  • Email Automation

  • Product Recommendations

CommBox

(0)

Cloud-based contact center and customer service solution

Features

Total

20

63

47

features in common

20

features in common

CommBox's unique features

  • Interactive Content

  • Template Management

  • Support Ticket Management

  • Customizable Templates

Chatbot's unique features

  • Interaction Tracking

  • Appointment Scheduling

  • Email Automation

  • Search/Filter

Qlik Sense

4.4
(181)

End-to-end data analytics platform

Features

Total

16

130

47

features in common

16

features in common

Qlik Sense's unique features

  • Decision Support

  • Association Discovery

  • Activity Tracking

  • False Positives Reduction

Chatbot's unique features

  • Mobile App

  • For Healthcare

  • For Sales Teams/Organizations

  • Virtual Personal Assistant (VPA)

Starting from

$30/month

Value for money

4.2

0.4

4.6

What users say about Qlik Sense's value for money

Very easy to use for end-users, very nice visual representations, perfect for "build-it-your-own", really nice tool for interactive presentations.

PE

Peter E.

I love the analytics sections in Qlik Sense; it is super interesting and easy to conclude by viewing its analytics. The best thing is that I can easily install it and accumulate my data into it.

Nadeemur R.

Comm100 Chatbot

(0)

AI powered chatbot for businesses of all sizes

Features

Total

18

40

47

features in common

18

features in common

Comm100 Chatbot's unique features

  • HIPAA Compliant

  • Multimedia Support

  • Real Time Notifications

  • Survey/Poll Management

Chatbot's unique features

  • Mobile App

  • Appointment Scheduling

  • For Sales Teams/Organizations

  • Interaction Tracking

XOR

4.7
(15)

Text messaging, chatbots, and AI for recruiting teams

Features

Total

9

58

47

features in common

9

features in common

XOR's unique features

  • Resume Parsing

  • Budgeting/Forecasting

  • Widgets

  • Workflow Management

Chatbot's unique features

  • Pre-Configured Bot

  • Process/Workflow Automation

  • Human Handover

  • Chat/Messaging

Haptik

4.4
(22)

Conversational AI tool with natural language processing

Features

Total

19

49

47

features in common

19

features in common

Haptik's unique features

  • Customizable Categories

  • Lead Generation

  • Natural Language Search

  • Customizable Templates

Chatbot's unique features

  • Audience Targeting

  • For Healthcare

  • Email Automation

  • Auto-Responders

Value for money

4.0

0.6

4.6

What users say about Haptik's value for money

Easy to use and can quickly build the chatbots and ship them to production very quickly. Good support and documentation which helps through the development process.

Nihanth Reddy K.

The user experience of the bot is what stands out compared to the competitions of their product. I also liked the availability of the documentation and the good support.

HG

Hemanth G.

Smith.ai

5.0
(25)

Smith.ai Live Chat & AI Chatbot is the superior 24/7 service

Features

Total

39

121

47

features in common

39

features in common

Smith.ai's unique features

  • Knowledge Base Management

  • Real-time Conversations

  • Message Personalization

  • Conversion Tracking

Chatbot's unique features

  • Customer Segmentation

  • Lead Distribution

  • Speech Recognition

  • Audience Targeting

Starting from

$140/month

Value for money

4.9

0.3

4.6

What users say about Smith.ai's value for money

My experience with the Chat Service and Smith altogether has been tremendous and I consider this company a huge asset to my Firm. Their customer support is outstanding, personalized and very quick.

MJ

Maria J.

I really like that I am able to put my website to the best possible use. I have a business where people will Google search and then pick the first business that communicates with them.

SG

Sara G.

Userbot

5.0
(2)

Conversational AI platform for handling customer queries

Features

Total

19

35

47

features in common

19

features in common

Userbot's unique features

  • Performance Metrics

  • Support Ticket Management

  • Role-Based Permissions

  • Historical Reporting

Chatbot's unique features

  • Mobile App

  • Appointment Scheduling

  • Email Automation

  • Interaction Tracking

ALMA Chatbot

4.8
(4)

Chatbot for capturing leads

Features

Total

18

31

47

features in common

18

features in common

ALMA Chatbot's unique features

  • Lead Segmentation

  • Contact Database

  • Lead Capture

  • Pipeline Management

Chatbot's unique features

  • Interaction Tracking

  • Appointment Scheduling

  • Social Media Integration

  • Search/Filter

Userlike

4.6
(633)

Live chat and customer messaging for businesses of all sizes

Features

Total

22

65

47

features in common

22

features in common

Userlike's unique features

  • SMS Messaging

  • Real-Time Chat

  • Dashboard

  • Reporting & Statistics

Chatbot's unique features

  • For Developers

  • For Healthcare

  • Email Automation

  • Predictive Analytics

Starting from

100/month

Value for money

4.4

0.2

4.6

What users say about Userlike's value for money

Great design; Great scalability; Easy integration; Great customer support; Many features and functionalities.

JT

Jose T.

Works, does what it should, integrations like Slack or Pipedrive are still far from being awesome.

Christoph H.

Giosg

5.0
(1)

AI-powered chat for customer service and sales teams.

Features

Total

13

22

47

features in common

13

features in common

Giosg's unique features

  • Workflow Management

  • Transcripts/Chat History

  • Configurable Workflow

  • Screen Sharing

Chatbot's unique features

  • Mobile App

  • Multi-Channel Communication

  • Multi-Language

  • Process/Workflow Automation

Drift

4.5
(156)

Live chat & in-app messaging for sales & marketing

Features

Total

35

141

47

features in common

35

features in common

Drift's unique features

  • Dynamic Content

  • Collaboration Tools

  • Lead Notifications

  • Intent Recognition

Chatbot's unique features

  • Real Time Analytics

  • Social Media Integration

  • Machine Learning

  • Drag & Drop

Value for money

4.1

0.5

4.6

What users say about Drift's value for money

They've built an awesome product, which does everything you need it to - but the fact that it is fun to use DRIFT makes it an even more compelling product.

JM

John M.

The option to also use converstional pages is awesome and integrating those into ABM programs has been exciting.

AR

Anonymous Reviewer

ZoomInfo Chat

4.9
(16)

Perfectly balances highly-targeted, human-first experiences.

Features

Total

16

49

47

features in common

16

features in common

ZoomInfo Chat's unique features

  • Target Account Identification

  • SMS Messaging

  • Lead Generation

  • Transcripts/Chat History

Chatbot's unique features

  • Contextual Guidance

  • For Healthcare

  • For Sales Teams/Organizations

  • Virtual Personal Assistant (VPA)

Value for money

4.9

0.3

4.6

What users say about ZoomInfo Chat's value for money

The team is great in helping you iterate to achieve lead generation goals. I particularly enjoyed the monthly syncs and actions we took to help the metrics grow by >50% within 6 months.

CN

Cheryl N.

Using insent has been a great experience for us. Our top of the funnel strategy has been very effective, we are able to qualify our leads a lot better and then pass it on.

AK

Ajeesh K.

Verloop

4.7
(9)

Customer support automation bot platform

Features

Total

25

55

47

features in common

25

features in common

Verloop's unique features

  • Feedback Management

  • Customer Database

  • Performance Metrics

  • Reporting & Statistics

Chatbot's unique features

  • Product Recommendations

  • Machine Learning

  • Email Automation

  • Predictive Analytics

Target First

4.2
(10)

One complete customer relationship solution

Features

Total

20

40

47

features in common

20

features in common

Target First's unique features

  • Website Visitor Tracking

  • Chat Transcript

  • Reporting & Statistics

  • Real Time Notifications

Chatbot's unique features

  • Real Time Analytics

  • Speech Recognition

  • Email Automation

  • For Developers

Acobot

4.9
(31)

Self-learning conversational AI for lead nurture on websites

Features

Total

19

57

47

features in common

19

features in common

Acobot's unique features

  • Lead Nurturing

  • Lead Notifications

  • Self-Learning

  • Lead Capture

Chatbot's unique features

  • Interaction Tracking

  • Real Time Monitoring

  • Email Automation

  • Search/Filter

Starting from

$9/month

Value for money

4.8

0.2

4.6

What users say about Acobot's value for money

Will report on our progress as our experience evolves. Customer service has been outstanding and again, the tool has been easy to operationalize and goes right to work.

AR

Anonymous Reviewer

So far awesome, i love it and would like to continue using it on my dev site.

NM

Ndivhuwo M.

Certainly

4.3
(12)

Certainly is a powerful Conversational AI Chatbot builder

Features

Total

25

59

47

features in common

25

features in common

Certainly's unique features

  • Push Notifications

  • Campaign Management

  • Mobile Access

  • Social Media Monitoring

Chatbot's unique features

  • Offline Form

  • Human Handover

  • Email Automation

  • Predictive Analytics

Starting from

500/month

Value for money

4.2

0.4

4.6

What users say about Certainly's value for money

The support I received during the setup is amazing. They are very proactive and fast in replying.

BA

Boris A.

Some templates were confusing to set up though which caused some frustration. I'd imagine this would not be a problem for teams implementing the bot with programmer resources available.

David E.

moin.ai

5.0
(5)

An AI chatbot solution for answering customer inquiries

Features

Total

13

25

47

features in common

13

features in common

moin.ai's unique features

  • Real-time Conversations

  • Administrative Reporting

  • Customizable Fields

  • Intent Recognition

Chatbot's unique features

  • Event Triggered Actions

  • Machine Learning

  • Auto-Responders

  • Process/Workflow Automation

Vozy

4.0
(4)

Voice AI platform for enterprises

Features

Total

16

36

47

features in common

16

features in common

Vozy's unique features

  • Lead Management

  • Call Routing

  • Computer Telephony Integration

  • Voice Mail

Chatbot's unique features

  • Mobile App

  • Real Time Monitoring

  • Email Automation

  • Lead Distribution

Botpress

4.5
(20)

On-premise conversational AI platform for creating chatbots

Features

Total

15

18

47

features in common

15

features in common

Botpress' unique features

  • Employee Recognition

  • Intent Recognition

  • Pulse Surveys

Chatbot's unique features

  • Pre-Configured Bot

  • Customizable Branding

  • Email Automation

  • Drag & Drop

Value for money

4.3

0.3

4.6

What users say about Botpress' value for money

It can be customized as you like and as they said, it's like a WordPress for chatbots. Recently Botpress community support started growing.

Abhishek Raj S.

The documentation is really good - easy to understand and the screenshots helped too.

PN

Pierre N.

BOTNATION AI

(0)

Artificial intelligence (AI)-based chatbot creation platform

Features

Total

24

59

47

features in common

24

features in common

BOTNATION AI's unique features

  • Landing Pages/Web Forms

  • Template Management

  • Lead Segmentation

  • Real Time Notifications

Chatbot's unique features

  • Search/Filter

  • Lead Qualification

  • For Sales Teams/Organizations

  • Offline Form

Atom

4.7
(6)

Artificial Intelligence (AI)-based conversational platform

Features

Total

17

31

47

features in common

17

features in common

Atom's unique features

  • Content Management

  • Alerts/Notifications

  • Intent Recognition

  • Transcripts/Chat History

Chatbot's unique features

  • Interaction Tracking

  • For Healthcare

  • Email Automation

  • Search/Filter

User.com

4.7
(32)

The engine of growth. An all in one solution for user data.

Features

Total

31

193

47

features in common

31

features in common

User.com's unique features

  • Knowledge Base Management

  • Chat Transcript

  • Time Zone Tracking

  • Prospecting Tools

Chatbot's unique features

  • Process/Workflow Automation

  • Human Handover

  • For Sales Teams/Organizations

  • Natural Language Processing

Value for money

4.6
4.6

What users say about User.com's value for money

I can definitely recommend this to any sales/marketing/customer success teams - user.com is safe, gdpr compliant, affordable and easy to learn and to use.

Izabela H.

I really liked how fresh and inviting their design is. Their onboarding experience is very nice and set you up to start taking advantage of the platform rather quickly.

AR

Anonymous Reviewer

Chatfuel

4.5
(19)

Build your bot now, no coding required.

Features

Total

18

76

47

features in common

18

features in common

Chatfuel's unique features

  • Dynamic Content

  • AB Testing

  • Reviews Management

  • Action Management

Chatbot's unique features

  • Real Time Analytics

  • For Healthcare

  • For Sales Teams/Organizations

  • Search/Filter

Starting from

$15/month

Value for money

4.5

0.1

4.6

What users say about Chatfuel's value for money

Business survives when you have a great channel like chatfuel that helps you connect to clients or customers quickly. Chatfuel has been very good in such area.

Ayobami O.

Best of beginner and a non-techie guy to start building their messenger bot. An important thing is, You can build your chatbot for free.

Mukesh K.

Chaport

4.8
(41)

Multi-channel live chat and chatbot software for business

Features

Total

14

35

47

features in common

14

features in common

Chaport's unique features

  • Alerts/Notifications

  • Email Invitations & Reminders

  • Real Time Reporting

  • Reporting & Statistics

Chatbot's unique features

  • Mobile App

  • Real Time Monitoring

  • Email Automation

  • Lead Distribution

Starting from

$15/month

Value for money

4.9

0.3

4.6

What users say about Chaport's value for money

I love that I can schedule my team's hours. I love that we can save responses and that it has brought us more leads than normal.

Alyssa B.

It´s working wonderfully and we have many more contacts from clients. And the Customer service is very good.

LT

Lourdes T.

Flow.ai

(0)

Conversational AI platform for businesses

Features

Total

24

53

47

features in common

24

features in common

Flow.ai's unique features

  • Role-Based Permissions

  • Template Management

  • Question Branching

  • Scheduling

Chatbot's unique features

  • Search/Filter

  • For Healthcare

  • For Sales Teams/Organizations

  • Offline Form

yellow.ai

4.6
(22)

AI conversational platform for creating chatbots

Features

Total

25

85

47

features in common

25

features in common

yellow.ai's unique features

  • CRM

  • Speech Synthesis

  • Social Advertising

  • Employee Portal

Chatbot's unique features

  • Product Recommendations

  • Lead Qualification

  • Email Automation

  • Data Visualization

Value for money

4.3

0.3

4.6

What users say about yellow.ai's value for money

It is a ready-to-use platform with amazing cloud function options which is a blessing for the developers/Bot Builders. Look & feel of the Platform as it gets updated with new features often.

JP

Janani P.

Overall experience is good and I would highly recommend it to professionals who want to connect with their client/customer in real time.

AR

Anonymous Reviewer

HelloMyBot

4.9
(11)

Chatbot & voicebot creation for businesses

Features

Total

16

31

47

features in common

16

features in common

HelloMyBot 's unique features

  • Geotargeting

  • Engagement Tracking

  • Help Desk Management

  • Lead Management

Chatbot's unique features

  • Event Triggered Actions

  • Appointment Scheduling

  • Email Automation

  • Virtual Personal Assistant (VPA)

Value for money

5.0

0.4

4.6

What users say about HelloMyBot 's value for money

Overall HelloMyBot is more than just a software, it 's a team of excellent engineers - seeking for excellence. In a nutshell, not just another bot-platform.

AR

Anonymous Reviewer

Great product that a dedicated team has been working on for a long time in order to develop an excellent user experience.

VM

Vaiva M.

Wing

4.9
(15)

Software for managing & delegating recurring tasks

Features

Total

13

66

47

features in common

13

features in common

Wing's unique features

  • To-Do List

  • Surveys & Feedback

  • Team Chat

  • Workflow Management