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ChatBot

Easy to use chatbot platform for business

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Table of Contents

ChatBot - 2026 Pricing, Features, Reviews & Alternatives

All user reviews are verified by in-house moderators and provider data by our software research team. Learn more

Last updated: July 2026

ChatBot overview

What is ChatBot?

Create chatbots in minutes with diverse templates and automate key tasks right away. Easily drag-and-drop new elements to adapt any template to your needs. ChatBot is ready to work out of the box, while AI algorithms help you improve responses over time.

Design smooth conversational experiences to build better relationships with your customers. Send dynamic responses that encourage customers to chat and interact. Mix and match text, images, buttons, and quick replies to show off your brand, products, and services.

Use ChatBot on different platforms and channels using one-click integration (Facebook Messenger, Slack, LiveChat, WordPress, and more). Connect your chatbot to just about anything you can think of using open API, webhooks, and Zapier.

Starting price

50flat rate /
per month

view pricing plans

try for free

Pros & Cons

Customer Support

Answering Questions

Chat Functionality

Pricing

ChatBot’s user interface

Ease of use rating:

4.6

(66)

ChatBot review summaries overview

To determine these pros and cons insights, we analyzed responses from

Overall rating

Reviews sentiment

1-2(1)

3-4(19)

5(46)

What do users say about ChatBot?

Reviewers indicate ChatBot significantly improves customer support by handling routine inquiries, providing instant responses, and operating 24/7. They say it frees up staff to focus on complex issues, reduces the need for additional hires, and enhances customer satisfaction by minimizing wait times and repetitive tasks. Some mention it integrates easily with existing systems and is customizable for business needs.

Users report ChatBot answers basic questions quickly and reliably, but they find it struggles with complex or nuanced queries. They note occasional inaccuracies or generic responses, and some feel it cannot fully replace human precision or understanding.

Select to learn more

Who uses ChatBot?

Based on 66 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Health, Wellness and Fitness

Education Management

Legal Services

Construction

Others

Use cases

Live Chat

Chatbot

Artificial Intelligence

Conversational AI Platform

ChatBot's key features

Most critical features, based on insights from ChatBot users:

Chatbot

4.5

(13)

Code-free development

4.3

(4)

Live chat

4.2

(9)

Pre-Configured bot

2.5

(2)

Speech recognition

3.5

(2)

Multi-Language

5.0

(1)

Intent recognition

(0)

All ChatBot features

Features rating:

4.6

(66)

A/B testing

5.0

(1)

Access controls/permissions

(0)

Activity dashboard

(0)

AI copilot

4.7

(3)

AI/Machine learning

4.4

(8)

Alerts/Escalation

(0)

API

(0)

Appointment management

(0)

Appointment scheduling

(0)

Audience targeting

5.0

(1)

Augmented analytics

(0)

Automated responses

(0)

Automated routing

(0)

Autoresponders

4.7

(7)

Campaign management

(0)

Campaign segmentation

(0)

Canned responses

3.8

(8)

Chatbot

4.5

(13)

Chat/Messaging

(0)

Chat Transcript

(0)

Code-free development

4.3

(4)

Collaboration tools

4.5

(2)

Communication management

(0)

Configurable workflow

(0)

Contact database

(0)

Contact management

5.0

(1)

Contextual guidance

(0)

CRM

(0)

Customer database

(0)

Customer experience management

1.0

(1)

Customer segmentation

(0)

Customer Service Analytics

(0)

Customer support

(0)

Customer surveys

5.0

(1)

Customizable branding

4.3

(10)

Customizable fields

(0)

Data extraction

(0)

Data import/export

(0)

Data storage management

(0)

Data visualization

(0)

Document management

(0)

Document storage

(0)

Drag & drop

(0)

Email Automation

(0)

Engagement tracking

(0)

Event triggered actions

(0)

Feedback management

(0)

File sharing

(0)

For developers

(0)

For ecommerce

(0)

For sales/marketing

(0)

For sales teams/organizations

(0)

Generative ai

(0)

Geotargeting

5.0

(1)

Group messaging

(0)

Human Handover

5.0

(1)

Intent recognition

(0)

Interaction tracking

(0)

Knowledge base management

(0)

Language detection

5.0

(2)

Lead capture

(0)

Lead distribution

4.0

(1)

Lead management

(0)

Lead nurturing

(0)

Lead qualification

3.7

(3)

Live chat

4.2

(9)

Machine learning

3.3

(4)

Mobile access

(0)

Mobile app

5.0

(1)

Monitoring

(0)

Multi-Channel communication

4.3

(6)

Multi-Channel management

(0)

Multi-Channel marketing

(0)

Multi-Language

5.0

(1)

Multiple data sources

(0)

Natural language processing

4.5

(10)

Offline form

3.5

(4)

One-to-One messaging

(0)

Performance metrics

(0)

Pre-Configured bot

2.5

(2)

Predictive analytics

3.7

(3)

Proactive chat

(0)

Product recommendations

(0)

Query suggestions

(0)

Real-Time analytics

(0)

Real-time consumer-facing chat

4.1

(14)

Real-time conversations

(0)

Real-Time data

(0)

Real-Time monitoring

(0)

Real-Time notifications

(0)

Reporting/Analytics

4.2

(13)

Reporting & statistics

(0)

Role-Based permissions

(0)

Search/Filter

(0)

Sentiment analysis

5.0

(1)

Single sign on

(0)

Social media integration

(0)

Speech recognition

3.5

(2)

Support ticket management

(0)

Surveys & feedback

2.0

(1)

Tagging

(0)

Template management

(0)

Third-Party integrations

3.9

(8)

Transcripts/Chat history

5.0

(2)

Transfers/Routing

4.0

(2)

Trend analysis

5.0

(1)

Virtual personal assistant (vpa)

3.0

(1)

Visual analytics

(0)

Workflow automation

4.8

(5)

Workflow management

(0)

ChatBot alternatives

ChatBot

4.6

(66)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.7

Features

4.6

Value for Money

4.5

Customer Support

4.5

LiveAgent

4.7

(1.7K)

visit website

Starting from

/user

Per month

Free trial

Free version

Ease of Use

4.6

Features

4.6

Value for Money

4.6

Customer Support

4.7

Slack

4.7

(24.1K)

visit website

Starting from

8.75

/user

Per month

Free trial

Free version

Ease of Use

4.6

Features

4.6

Value for Money

4.6

Customer Support

4.4

Text

4.7

(30)

visit website

Starting from

/user

Per month

Free trial

Free version

Ease of Use

4.7

Features

4.6

Value for Money

4.4

Customer Support

4.7

ChatBot pricing

Value for money rating:

4.5

Pricing plans

Pricing details:

Free plan

Free trial

Subscription

Starter

Per month

Features included:

1000 Valid Chats/Month
1 Active Chatbot
7-Day Training History
All Integrations
Basic Reporting
Data Security
Unlimited Number of Stories

Team

149

Per month

Features included:

5000 Valid Chats/Month
5 Active Chatbots
Advanced Reporting
All Integrations
Button Actions
Team Collaboration
Unlimited Number of Stories
Unlimited Training History
Version History and Data Security

Business

499

Per month

Features included:

25000 Valid Chats/Month
Advanced Reporting
All Integrations
Button Actions
Personal Onboarding
Premium Customer Support
Security Assistance and Data Security
Team Collaboration
Unlimited Active Chatbots
Unlimited Number of Stories
Unlimited Training History
Version History

Enterprise

No pricing info

Features included:

Advanced Reporting
All Integrations
Button Actions
Chatbot Building Services
Chatbot Maintenance
Custom Chat Package
Custom Integrations
Dedicated Acc. Manager
Personal Onboarding
Premium Customer Support
Security Assistance and Data Security
Team Collaboration
Unlimited Active Chatbots
Unlimited Number of Stories
Unlimited Training History
Version History

User opinions about ChatBot price and value

Value for money rating:

4.5

(66)

To see what individual users think of ChatBot's price and value, check out the review snippets below.

“Chatbot is a awesome tool because it is innovative, and easy to tailor our needs for clients who need to chat in about patients.”

Rachel M.

Customer Operations III

“I like to use the chat feature very often.”

Riley R.

Legal Project Analyst

ChatBot integrations (26)

Integrations rated by users

We looked at 66 user reviews to identify which products are mentioned as ChatBot integrations and how users feel about them.