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Customer Thermometer vs Simplesat Comparison (2026)
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Good recommendations?
Customer Thermometer
5
17
4
1
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Simplesat
5
48
4
12
3
1
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Overview
Customer Thermometer is the 1-click CSAT measurement tool with award-winning support, seamless platform integration and powerful reporting. We drive real-time feedback for NPS, CSAT and other metrics that boost customer experience. Installation is easy and takes just minutes. Trial us for free!
Simplesat is a cloud-based customer satisfaction survey solution that lets users set up one-click satisfaction surveys and distribute them to their customers. Users can embed CSAT and CES in email signatures or helpdesks, and send quarterly Net Promoter Score (NPS) surveys automatically via email.
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
User reviews
4.9
18
5
4
3
2
1
17
1
0
0
0
- Value for money
- Ease of use
- Features
- Customer support
4.8
61
5
4
3
2
1
48
12
1
0
0
- Value for money
- Ease of use
- Features
- Customer support
Pros
Not enoughreviews yet
Pros
Tarandeep S.
Customer Support Manager
Kalee M.
Representative
Juraj T.
Marketer
Cons
Not enoughreviews yet
Cons
Not enoughreviews yet
- Vendor responds to reviews
- Last review2 years ago
- Vendor responds to reviews
- Last review5 years ago
Key features
- Total features73
- 360 Degree Feedback
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Anonymous Feedback
- Benchmarking
- CES Survey Structure
- CSAT Survey Structure
- Churn Management
- Collaboration Tools
- Commenting/Notes
- Complaint Monitoring
- Conditional Logic
- Customer Database
- Customer Experience Management
- Customer Journey Mapping
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Questions
- Customizable Reports
- Customizable Templates
- Dashboard
- Data Analysis Tools
- Data Import/Export
- Data Visualization
- Email Management
- Email Marketing
- Email Reminders
- Engagement Tracking
- Event Triggered Actions
- Feedback Management
- Knowledge Management
- Mobile Survey
- Monitoring
- Multi-Channel Distribution
- Multi-Language
- NPS Survey Structure
- NPS of Customers
- NPS of Employees
- Negative Feedback Management
- Offline Response Collection
- Performance Metrics
- Pulse Surveys
- Question Library
- Ratings/Reviews
- Real-Time Analytics
- Real-Time Data
- Real-Time Notifications
- Real-Time Reporting
- Reporting & Statistics
- Reporting/Analytics
- Response Management
- Response Quotas
- Response Validation
- Review Notification
- Review Request
- SSL Security
- Search/Filter
- Sentiment Analysis
- Skip Logic
- Social Media Integration
- Support Audio/Images/Video
- Survey Builder
- Survey/Poll Management
- Surveys & Feedback
- Text Fields
- Third-Party Integrations
- Training Management
- Trend Analysis
- Visual Analytics
- Website Integration
- Widgets
- Workflow Management
- Total features32
- 360 Degree Feedback
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Anonymous Feedback
- Benchmarking
- CES Survey Structure
- CSAT Survey Structure
- Churn Management
- Collaboration Tools
- Commenting/Notes
- Complaint Monitoring
- Conditional Logic
- Customer Database
- Customer Experience Management
- Customer Journey Mapping
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Questions
- Customizable Reports
- Customizable Templates
- Dashboard
- Data Analysis Tools
- Data Import/Export
- Data Visualization
- Email Management
- Email Marketing
- Email Reminders
- Engagement Tracking
- Event Triggered Actions
- Feedback Management
- Knowledge Management
- Mobile Survey
- Monitoring
- Multi-Channel Distribution
- Multi-Language
- NPS Survey Structure
- NPS of Customers
- NPS of Employees
- Negative Feedback Management
- Offline Response Collection
- Performance Metrics
- Pulse Surveys
- Question Library
- Ratings/Reviews
- Real-Time Analytics
- Real-Time Data
- Real-Time Notifications
- Real-Time Reporting
- Reporting & Statistics
- Reporting/Analytics
- Response Management
- Response Quotas
- Response Validation
- Review Notification
- Review Request
- SSL Security
- Search/Filter
- Sentiment Analysis
- Skip Logic
- Social Media Integration
- Support Audio/Images/Video
- Survey Builder
- Survey/Poll Management
- Surveys & Feedback
- Text Fields
- Third-Party Integrations
- Training Management
- Trend Analysis
- Visual Analytics
- Website Integration
- Widgets
- Workflow Management
Integrations
- Total integrations70
- AWeber
- Accelo
- ActiveCampaign
- Administrate Training Management
- Artologik HelpDesk
- Asana
- Autotask PSA
- Braze
- BrightGauge
- Bullhorn
- Calendly
- Campaign Monitor by Marigold
- CloudRadial
- ConnectWise Automate
- ConnectWise PSA
- Constant Contact
- Dotdigital
- Dropbox
- Easy8
- Exclaimer
- Facebook Business Suite
- Freshcaller
- Freshchat
- Freshdesk
- Freshdesk Customer Success
- Freshservice
- Geckoboard
- GetResponse
- Google Docs
- Google Sheets
- Gorgias
- HaloPSA
- HappyFox BI
- HappyFox Help Desk
- Help Scout
- Helply
- HubSpot CRM
- HubSpot Service Hub
- IFTTT
- Ivanti Application Control
- Ivanti ITSM
- Jira
- Kaseya BMS
- Kaseya VSA
- Kaseya Vorex
- Kayako
- Keap
- Klaviyo
- Kustomer
- LiveAgent
- Managed WooCommerce
- Marketo Engage
- Marketo Sales Connect
- Maximizer CRM
- Microsoft 365
- Microsoft Outlook
- Microsoft Power Apps
- Microsoft Power Automate
- Microsoft Power BI
- Microsoft Teams
- Missive
- NetSuite
- Newoldstamp
- OTRS
- Oracle Responsys
- Pipedrive
- Pulseway
- Q360
- Remote Monitoring and Management
- RepairShopr
- Rexpondo
- Rocketseed Email Signatures
- Salesforce Marketing Cloud
- Salesforce Sales Cloud
- SearchMy for Slack
- Service365
- ServiceNow
- SherpaDesk
- Shopify
- Slack
- SolarWinds Service Desk
- Spiceworks Cloud Help Desk
- SplashBI
- Squarespace
- SuiteCRM
- Syncro
- TeamSupport
- Totara Learn
- Trello
- Trengo
- Twitter/X
- WHMCS
- WiseStamp
- WooCommerce
- Xink Email Signature
- Yesware
- Zapier
- ZenMaid
- Zendesk Suite
- Zoho Desk
- eDesk
- eGain Mail
- eGain Suite
- emma
- osTicket
- Total integrations59
- AWeber
- Accelo
- ActiveCampaign
- Administrate Training Management
- Artologik HelpDesk
- Asana
- Autotask PSA
- Braze
- BrightGauge
- Bullhorn
- Calendly
- Campaign Monitor by Marigold
- CloudRadial
- ConnectWise Automate
- ConnectWise PSA
- Constant Contact
- Dotdigital
- Dropbox
- Easy8
- Exclaimer
- Facebook Business Suite
- Freshcaller
- Freshchat
- Freshdesk
- Freshdesk Customer Success
- Freshservice
- Geckoboard
- GetResponse
- Google Docs
- Google Sheets
- Gorgias
- HaloPSA
- HappyFox BI
- HappyFox Help Desk
- Help Scout
- Helply
- HubSpot CRM
- HubSpot Service Hub
- IFTTT
- Ivanti Application Control
- Ivanti ITSM
- Jira
- Kaseya BMS
- Kaseya VSA
- Kaseya Vorex
- Kayako
- Keap
- Klaviyo
- Kustomer
- LiveAgent
- Managed WooCommerce
- Marketo Engage
- Marketo Sales Connect
- Maximizer CRM
- Microsoft 365
- Microsoft Outlook
- Microsoft Power Apps
- Microsoft Power Automate
- Microsoft Power BI
- Microsoft Teams
- Missive
- NetSuite
- Newoldstamp
- OTRS
- Oracle Responsys
- Pipedrive
- Pulseway
- Q360
- Remote Monitoring and Management
- RepairShopr
- Rexpondo
- Rocketseed Email Signatures
- Salesforce Marketing Cloud
- Salesforce Sales Cloud
- SearchMy for Slack
- Service365
- ServiceNow
- SherpaDesk
- Shopify
- Slack
- SolarWinds Service Desk
- Spiceworks Cloud Help Desk
- SplashBI
- Squarespace
- SuiteCRM
- Syncro
- TeamSupport
- Totara Learn
- Trello
- Trengo
- Twitter/X
- WHMCS
- WiseStamp
- WooCommerce
- Xink Email Signature
- Yesware
- Zapier
- ZenMaid
- Zendesk Suite
- Zoho Desk
- eDesk
- eGain Mail
- eGain Suite
- emma
- osTicket
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