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Simplesat

Simple and fun customer satisfaction surveys for SMBs.

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Table of Contents

Simplesat - 2025 Pricing, Features, Reviews & Alternatives

All user reviews are verified by in-house moderators and provider data by our software research team. Learn more

What is Simplesat?

Simplesat is a cloud-based customer satisfaction survey solution that lets users set up one-click satisfaction surveys and distribute them to their customers. Users can embed CSAT and CES (Customer Effort Score) surveys in email signatures or helpdesks, and send quarterly Net Promoter Score (NPS) surveys automatically via email.

Simplesat lets users set up one-click CSAT surveys to capture customer feedback through ConnectWise, Autotask, Zendesk, and other helpdesks and professional services automation (PSA) systems. Customer loyalty can also be measured through quarterly NPS surveys, with users able to sync or import customers from ConnectWise, Autotask, Intercom, Infusionsoft, and other sources.

Simplesat’s dashboard provides users with insight into survey responses and enables the identification of problem areas and bright spots. Positive testimonials can be published on users’ websites with the real-time feedback widget. Different follow-up and ‘thank you’ page content can be displayed to customers based on their responses, and users can choose to receive email notifications for specific ratings or comments.

Starting from

119

Per month

Alternatives with better value for money

Simplesat's key features

Most critical features, based on insights from Simplesat users:

Customizable Templates

5.0

(1)

Third-Party Integrations

5.0

(2)

Anonymous Feedback

5.0

(1)

Reporting/Analytics

4.0

(1)

Survey/Poll Management

5.0

(1)

All Simplesat features

Features rating:

4.5

(61)

Activity Dashboard

(0)

Alerts/Notifications

(0)

API

(0)

CES Survey Structure

(0)

Commenting/Notes

(0)

Complaint Monitoring

(0)

Conditional Logic

(0)

Customizable Branding

(0)

Customizable Forms

(0)

Data Import/Export

(0)

Data Visualization

(0)

Email Management

(0)

Feedback Management

(0)

Mobile Survey

(0)

Multi-Channel Distribution

(0)

Multi-Language

(0)

Negative Feedback Management

(0)

NPS of Customers

(0)

NPS Survey Structure

(0)

Ratings/Reviews

(0)

Real-Time Data

(0)

Real-Time Notifications

(0)

Search/Filter

(0)

Surveys & Feedback

(0)

Text Fields

(0)

Website Integration

(0)

Widgets

(0)

Simplesat alternatives

Simplesat

4.8

(61)

Starting from

119

Per month

Free trial

Free version

Ease of Use

4.9

Features

4.5

Value for Money

4.8

Customer Support

4.9

Jotform

4.7

(2.4K)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.7

Features

4.6

Value for Money

4.5

Customer Support

4.4

CustomerHero

4.9

(174)

visit website

Starting from

No pricing info

Free trial

Free version

Ease of Use

4.8

Features

4.6

Value for Money

4.7

Customer Support

4.9

Birdeye

4.7

(669)

visit website

Starting from

No pricing info

Free trial

Free version

Ease of Use

4.7

Features

4.6

Value for Money

4.5

Customer Support

4.6

Simplesat pricing

Value for money rating:

4.8

Pricing plans

Pricing details:

Free plan

Free trial

Subscription

Standard

119

Per month

Features included:

5 users
1k monthly responses
Unlimited Surveys
50+ integrations

Pro

249

Per month

Features included:

15 users
3k monthly responses
Multi-Brand Support
Custom CSS

Elite

499

Per month

Features included:

30 users
7k monthly responses
Enterprise SSO
Custom email templates

Enterprise

No pricing info

Features included:

Directory Sync
Design and code support
Dedicated CSM

Simplesat integrations (71)

Integrations rated by users

We looked through 61 user reviews, to identify which products are mentioned as Simplesat integrations, and what is the users perception.

Intercom

Integration rating: 5.0 (1)

Simplesat support options

Typical customers

Freelancers

Small businesses

Mid size businesses

Large enterprises

Platforms supported

Web

Android

iPhone/iPad

Support options

Chat

Email/Help Desk

Knowledge Base

Training options

Documentation

Live Online

Simplesat reviews

Overall rating

4.8

Positive reviews

Rating breakdown

Value for money
Ease of use
Features
Customer support
Likelihood to recommend9.21/10

Rating distribution

Pros

“They also have great, one page guides that walked me through setting up notifications in Slack so we can keep our whole company aware of how we're doing, and more important, where we need to improve.”

Blake F.

Support Lead

“I am very satisfied with this software, I use it every day to check positive and negative reviews, its very good to do things better.”

Martina B.

Travel agent

“We have plans to implement in account management and NPS scoring, so I'm excited to see what more we can do. Amazing tool and a tremendous value.”

J.R. K.

Customer Success Rep

Cons

“People sometimes abuse it to give bad reviews on well-resolved tickets.”

Verified reviewer

Anonymity request

“The survey paused itself and I had to manually restart it. May just be my lack of understanding.”

David H.

Technical Services Team Lead

“I don’t think there is anything I dislike about this software.”

Kalee M.

Representative

Read all reviews

Simplesat FAQs

Q. What type of pricing plans does Simplesat offer?

Simplesat has the following pricing plans:
Starting from: $119.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)

These products have better value for money

Q. Who are the typical users of Simplesat?

Simplesat has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business

Q. What languages does Simplesat support?

Simplesat supports the following languages:
English

Q. Does Simplesat offer an API?

Yes, Simplesat has an API available for use.

Q. What other apps does Simplesat integrate with?

Simplesat integrates with the following applications:
Artologik HelpDesk, Kaseya BMS, Newoldstamp, Freshservice, Constant Contact, eDesk, Microsoft Outlook, Dropbox Business, WHMCS, Halo Service Desk, Jira, Bullhorn ATS & CRM, Missive, Freshcaller, Calendly, Syncro, HaloPSA, Zapier, Spiceworks Cloud Help Desk, Totara Learn, Easy Redmine, Trello, Pipedrive, Atera, Q360, Microsoft Teams, RepairShopr, LiveAgent, Freshdesk, Twitter/X, Help Scout, Zoho Desk, SolarWinds Service Desk, SugarCRM, BrightGauge, Squarespace, Slack, Klaviyo, ConnectWise PSA, WiseStamp, Xink Email Signature, ServiceNow, ZenMaid, Gorgias, Keap, Yesware, Accelo, SuiteCRM, Kustomer, Mailchimp, Autotask PSA, osTicket, Kayako, Trengo, Facebook Business Suite, CloudRadial, AWeber, HubSpot CRM, Google Sheets, Intercom, HubSpot Service Hub, Shopify, Zendesk Suite

Q. What level of support does Simplesat offer?

Simplesat offers the following support options:
Chat, Email/Help Desk, Knowledge Base

Popular comparisons with Simplesat

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Related categories

Customer Satisfaction

NPS