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Simplesat Logo

Simple and fun customer satisfaction surveys for SMBs.

Table of Contents

Simplesat - 2025 Pricing, Features, Reviews & Alternatives

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What is Simplesat?

Simplesat is a cloud-based customer satisfaction survey solution that lets users set up one-click satisfaction surveys and distribute them to their customers. Users can embed CSAT and CES (Customer Effort Score) surveys in email signatures or helpdesks, and send quarterly Net Promoter Score (NPS) surveys automatically via email.

Simplesat lets users set up one-click CSAT surveys to capture customer feedback through ConnectWise, Autotask, Zendesk, and other helpdesks and professional services automation (PSA) systems. Customer loyalty can also be measured through quarterly NPS surveys, with users able to sync or import customers from ConnectWise, Autotask, Intercom, Infusionsoft, and other sources.

Simplesat’s dashboard provides users with insight into survey responses and enables the identification of problem areas and bright spots. Positive testimonials can be published on users’ websites with the real-time feedback widget. Different follow-up and ‘thank you’ page content can be displayed to customers based on their responses, and users can choose to receive email notifications for specific ratings or comments.

Starting from

119

Per month

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Simplesat's key features

Most critical features, based on insights from Simplesat users:

Customizable Templates
Third-Party Integrations
Anonymous Feedback
Reporting/Analytics
Survey/Poll Management

All Simplesat features

Features rating:

Activity Dashboard
Alerts/Notifications
API
CES Survey Structure
Commenting/Notes
Complaint Monitoring
Conditional Logic
Customizable Branding
Customizable Forms
Data Import/Export
Data Visualization
Email Management
Feedback Management
Mobile Survey
Multi-Channel Distribution
Multi-Language
Negative Feedback Management
NPS of Customers
NPS Survey Structure
Ratings/Reviews
Real-Time Data
Real-Time Notifications
Search/Filter
Surveys & Feedback
Text Fields
Website Integration
Widgets

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Simplesat pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Standard

119

Per month

Features included:

  • 5 users
  • 1k monthly responses
  • Unlimited Surveys
  • 50+ integrations

Pro

249

Per month

Features included:

  • 15 users
  • 3k monthly responses
  • Multi-Brand Support
  • Custom CSS

Elite

499

Per month

Features included:

  • 30 users
  • 7k monthly responses
  • Enterprise SSO
  • Custom email templates

Enterprise

Empty state illustration for "No pricing info"

No pricing info

Features included:

  • Directory Sync
  • Design and code support
  • Dedicated CSM

Simplesat integrations (71)

Integrations rated by users

We looked through 61 user reviews, to identify which products are mentioned as Simplesat integrations, and what is the users perception.

Intercom logo
Intercom

Integration rating: 5.0 (1)

Simplesat support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
Email/Help Desk
Knowledge Base

Training options

Documentation
Live Online

Simplesat reviews

Overall rating

4.8

/5

61

Positive reviews

98

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.21/10
Rating distribution

5

4

3

2

1

48

12

1

0

0

Pros
“They also have great, one page guides that walked me through setting up notifications in Slack so we can keep our whole company aware of how we're doing, and more important, where we need to improve.”
“I am very satisfied with this software, I use it every day to check positive and negative reviews, its very good to do things better.”
“We have plans to implement in account management and NPS scoring, so I'm excited to see what more we can do. Amazing tool and a tremendous value.”
Cons
“People sometimes abuse it to give bad reviews on well-resolved tickets.”
“The survey paused itself and I had to manually restart it. May just be my lack of understanding.”
“I don’t think there is anything I dislike about this software.”

Simplesat FAQs

Q. What type of pricing plans does Simplesat offer?

Simplesat has the following pricing plans:
Starting from: $119.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)

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Q. Who are the typical users of Simplesat?

Simplesat has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business


Q. What languages does Simplesat support?

Simplesat supports the following languages:
English


Q. Does Simplesat offer an API?

Yes, Simplesat has an API available for use.


Q. What other apps does Simplesat integrate with?

Simplesat integrates with the following applications:
Artologik HelpDesk, Kaseya BMS, Newoldstamp, Freshservice, Constant Contact, eDesk, Microsoft Outlook, Dropbox Business, WHMCS, Halo Service Desk, Jira, Bullhorn ATS & CRM, Missive, Freshcaller, Calendly, Syncro, HaloPSA, Zapier, Spiceworks Cloud Help Desk, Totara Learn, Easy Redmine, Trello, Pipedrive, Atera, Q360, Microsoft Teams, RepairShopr, LiveAgent, Freshdesk, Twitter/X, Help Scout, Zoho Desk, SolarWinds Service Desk, SugarCRM, BrightGauge, Squarespace, Slack, Klaviyo, ConnectWise PSA, WiseStamp, Xink Email Signature, ServiceNow, ZenMaid, Gorgias, Keap, Yesware, Accelo, SuiteCRM, Kustomer, Mailchimp, Autotask PSA, osTicket, Kayako, Trengo, Facebook Business Suite, CloudRadial, AWeber, HubSpot CRM, Google Sheets, Intercom, HubSpot Service Hub, Shopify, Zendesk Suite


Q. What level of support does Simplesat offer?

Simplesat offers the following support options:
Chat, Email/Help Desk, Knowledge Base

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