Dameware vs Iperius Remote

TeamViewer ONE

AnyDesk

Supremo Remote Desktop 

Remote Desktop Manager

UltraVNC

Ammyy Admin

Compare Dameware and Iperius Remote based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

TeamViewer enables secure remote access, IT management, and AI-driven solutions, serving 630,000+ customers with 2.5B+ installations.

Zoho Assist

Quickly support remote customers through web-based, attended remote support sessions and manage remote computers effortlessly through unattended remote access.

AnyDesk is a remote desktop software accessible on all platforms, including Windows, MacOS, Linux, Android, and iOS. AnyDesk allows users to connect to computers remotely anywhere, anytime, and facilitates desktop sharing, remote support, and web presentation.

Dameware is a cloud-based remote support tool that assists IT professionals with issue resolution and Windows administration. Key features include multi-platform support, directory management, user account permissions, live chat, multi-monitor visibility, task-based ticketing and reporting.

Access Controls/Permissions

Access Management

Audit Trail

Authentication

Automated Routing

Chat/Messaging

Customizable Branding

Customizable Reports

Event Logs

File Sharing

File Transfer

For MSPs

Knowledge Base Management

Live Chat

Mobile Access

Mobile App

Monitoring

Multiple Authentication Methods

Multiple User Accounts

Real-Time Chat

Remote Access/Control

Remote Monitoring & Management

Reporting/Analytics

Role-Based Permissions

Screen Sharing

Session Recording

Session Transfer

Support Ticket Management

Surveys & Feedback

Ticket Management

Troubleshooting

Unattended Access

Most users consider Dameware to deliver strong value for money, citing significant cost savings and comprehensive features at a reasonable price. Some reviewers feel it may not suit small businesses, and a few mention recent price increases.

Value for money

Reviews for Dameware come from a wide variety of industries, including information technology and services (11% of reviewers), hospital & health care (11%), and government administration (10%). The most frequent use case for Dameware cited by reviewers is remote support (91% of reviewers).

Proprietary

Dameware

Web-based

Windows

iPad

Android

iPhone

Dameware Remote Everywhere

Provides integration with Active Directory and other network management tools, making it easier for IT professionals to manage and monitor their IT infrastructure.

Technical Support Specialist

It was a relatively cheap solution, very user friendly and easy to train our staff on.

Infrastructure Architect

For smaller businesses or those on a tight budget, the cost might be a bit steep.

I've been using Dameware for a while now, and I must say, it's been a game-changer for my IT support work.

Well: Whether I'm supporting a small team or a larger group, Dameware scales effortlessly.

This cross-platform support is a huge plus for me.

Dameware isn’t the cheapest option out there.

It has been the go to screen sharing software for my work and makes screen sharing a breeze.

Limited customer support options, with no phone or chat support available.

More RMM fonctions like softaware installation or windows update?

IT Manager

Ticket management and ticket dashboard are so much easier to use than other ticket systems I have seen.

Accounting Manager

It makes working remotely easy thanks to its many supporting features

Web Developer

A simple method of linking systems to examine problems with end-user equipment even when the user is not there.

There is no option to add notes to entries for improved support, and adding machines is a bit laborious.

Additionally, it enabled remote access to servers and other devices that would have required troubleshooting.

Technical Manager

No major concerns with Dameware as it meets the need.

Técnico de TI

At the company I work for, we use Dameware to provide IT support to our customers, it has a fast and stable remote connection, allows you to leave the access configuration recorded and save the accessed computers to facilitate a new access.

IT manager

For remote support, allowing admin access directly to users and servers is just okay.

Tech support has always been [sensitive content hidden] on the spot as well.

Network Specialist

On rare occasions, remote connection speeds may be slow, but that's understandable.

The product provides convenient and secure remote support service.

Sr. IT Service Delivery Analyst

It supports chat, audio, and video calls within the session, allowing for more seamless assistance.

Central control is valuableEasy to deploy across a domain forest.

This product also comes with excellent support and documentation.

Director of IT and Telecom

It's not as robust as LMI, but it does what we need it to do (remote control, command prompt, file transfer, multi-screen support) and to support over 100 computers with two concurrent use licenses, about $1100 a year.

The Dameware program frequently becomes stuck on the connection screen, necessitating a restart.

IT Systems Supervisor

We dropped it though because of the cost and tools that do the same for less, despite being slightly less intuitive.

It's a little busy and could require a lot more work to make it simpler to navigate.

IT Specialist

Never encountered a problem with this software

I love how much you can manage remote pc's from a support perspective from an easy to use interface.  

IT Supervisor

You don't need to enter ID or password to make a remote connection every time. Once you enter your system admin user and password to Dameware, that's enough, it saves these information.

Their support team isn't available 24/7 to support their customers

It's reasonably priced since the price drops as you buy additional licenses.

It's a must-have tool for any IT professional offering remote control.

If you want to make remote desktop, firstly you should install agent to the PC that you want to connect. But it occurs error sometimes when you do it.

RM&R Operations - Technical Lead

dameware is ok and a valid alternative but i dont see anything novel or unique about it compared to what else is out there

Manager, Information Technology

There were some issue surrounding administrator access

Technical Architect

My authentication methods for access to my computers is my business.  

Director of IT Support

we can provide remote IT support to our users

I may yet switch products though, SolarWinds is not customer-centric at this point.

I'm pretty much stuck at this point, with over 100 computers I would have to touch.  

Remote control of client computers is easy and works well.  

Sales Engineer

Not all SW you can install or correct through  it.

Fairly full featured, especially in this price range.

Customer Support

Remote Access

Pricing

Ease of Use

Remote Screen

Multiple Deployments

Features

Screen Resolution

Installation

Remote Support

Small Business

Mid-size Business

Freelancers

Large Enterprises

Most users consider Dameware to offer strong value for money, highlighting significant cost savings compared to other solutions and appreciating its comprehensive features at a reasonable price. Reviewers indicate that the licensing model, including options without recurring monthly charges and affordable one-time fees with maintenance, is a major benefit. Some users report that the software quickly pays for itself through time saved. However, some reviewers feel it may not be cost-effective for small businesses or individual users, and a few say the price has increased since acquisition, making it somewhat expensive for their needs.

SolarWinds

Iperius Remote is a secure remote support solution for IT teams and MSPs, enabling on-demand and unattended assistance, screen sharing, remote control, and file transfer on Windows and macOS systems, with customizable branding.

Activity Dashboard

Collaboration Tools

Diagnostics Tools

Drag & Drop

Multi-Channel Communication

Multiple Monitor Access

Real-Time Data

Real-Time Monitoring

Real-Time Notifications

Real-Time Updates

Remote Printing

Remote Update/Installation

Reporting & Statistics

Screen Recording

Secure Login

SSL Security

Summary Reports

Two-Factor Authentication

User Management

Most users consider Iperius Remote to deliver excellent value for money, as they appreciate its affordability, feature set, and flexibility. However, some reviewers feel the price can be high for individuals, and a few mention concerns about future increases.

By industry, Iperius Remote reviewers are most commonly professionals in information technology and services (23%). The most frequent use case cited is remote support (79% of reviewers).

Iperius Remote

Small

Medium

Professional

I use it on my website as a button to let people download a customized client and read the code to me so i can offer them remote support.

Sales and Tech Manager

I guess the software could be more stable and needs some optimisations like the possiblity to adatp resolution on remote desktop, and some errors durnin remote connections

We use this remote desktop software to access our customers computer for remote interventions and maintenance operations

Owner

In some cases I just need one option to be available but the cost goes up 400% because 20 other options are added that I don't need.

Owner and Lead tech

Some missing features like multiscreen support (mac) are keeping us back to fully start using.

IT Engineer

The PC remotely connecting to the PC that needs support, so our PCs crash.

I wish the options were a little more granular.

zástupce

Also the fact that it is free for personal use and for schools.

A lot of the updates are all wrapped together.

The price is very attractive for small businesses like us and we really like this kind of price level

The software occasionally crashes for certain PCs.

Business Development

Tecnic

InglésWith version 4 you have improvements compared to version 3, but when you ask a client to download it, it is not clear whether to just run or installIt's not fast to open and it doesn't always work with all Windows clients (try the same client with other programs and see if they work).

helpdesk

Technician

The software is easy to use and have also a fantastic customer support.

With Iperius Remote, handling remote collaboration and access is easy.

Deeper integration into OS's is needed but they are working on it.

Iperius could be replace our actual solution in our park.

President CEO

Procurement Manager

When it comes to handling remote support, Iperius Remote is the real deal

Senior Accountant

It has secure database server that can serve users based on the organization demands.

System runs only when there is user logged in.

The connection is secured with end-to-end encryption for effective collaboration and effective data security.

It's easy functionality and simple enrollment on PCs

It enhances faster and convenient file transfer among team members.

Zoho Developer

Additionally, Iperius Remote offers two-factor authentication, which adds an extra layer of security to the login process.

SYSTEM ENGINEER

The screen management in some resolutions sometimes is a bit tricky

The performance has not been affected by any external interruptions since we deployed it.

It does not use many resources of the computer where it is installed.

Dameware vs Iperius Remote Comparison (2026)

Dameware

Iperius Remote

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives