dualmon vs Dameware

TeamViewer ONE

ScreenConnect

AnyDesk

RealVNC Connect

LogMeIn Rescue

UltraVNC

Compare dualmon and Dameware based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

TeamViewer enables secure remote access, IT management, and AI-driven solutions, serving 630,000+ customers with 2.5B+ installations.

AnyDesk is a remote desktop software accessible on all platforms, including Windows, MacOS, Linux, Android, and iOS. AnyDesk allows users to connect to computers remotely anywhere, anytime, and facilitates desktop sharing, remote support, and web presentation.

RemotePC

RemotePC is a fast and secure remote access solution that allows consumers, businesses and IT professionals to access and control their PCs & Macs remotely from any device including iOS/Android. Connect to your remote computers to work from home or anywhere you choose.

dualmon Remote Access is a remote desktop software that helps businesses manage support, server monitoring, access management & other operations across remote devices. Users can host web meetings to give presentations, demos or training and facilitate collaboration via annotation and drawing tools.

Access Controls/Permissions

Annotations

Authentication

Chat/Messaging

Collaboration Tools

Customizable Branding

Diagnostic Tools

File Sharing

File Transfer

Live Chat

Meeting Management

Mobile Access

Monitoring

Multi-Channel Communication

Multiple Monitor Access

Multiple User Accounts

Print Management

Real-Time Chat

Remote Access/Control

Remote Monitoring & Management

Remote Printing

Remote Update/Installation

Reporting/Analytics

Reporting & Statistics

Screen Recording

Screen Sharing

Secure Login

Self Service Portal

Server Monitoring

Session Recording

Session Transfer

SSL Security

Summary Reports

Third-Party Integrations

Troubleshooting

Two-Factor Authentication

Unattended Access

User Management

Most reviewers indicate that dualmon offers excellent value for money, with low, transparent pricing and affordable plans. Most users consider the included features competitive, though some reviewers find corporate operating costs higher than expected.

Value for money

By industry, dualmon reviewers are most commonly professionals in information technology and services (19%). The most frequent use case for dualmon cited by reviewers is remote desktop (95% of reviewers).

dualmon

Web-based

Windows

iPhone

iPad

Android

Chromebook

Enterprise

Assist

IT Manager

We use this to remote to PC's for working on them  and fixing issues, we have one person  who works from home using it, she prefers it over the vpn setup.

President

I am able to sign on to every computer at two different locations to troubleshoot and help my employees with everything from parts ordering to warranty applications.  

IT Support Analyst

When setting up a remote session to a user's MacBook, they have to manually set the permissions for us to view their screen, and to interact with it, within their MacBook settings.

consultant

Have used this to provide end-user support through screen share, for end-users working from home to connect to their PC, for remote server management, for training.  

Accountant

The Dualmon product provides a great value for your money for all of what it allows you to be able to do.

Technical Director

The only issue i have found while using Dualmon was remote controlling a windows pc from a macbook, some of the keys don't tranfer correctly to the remote computer and i couldn't find a way around this.

The cost is reasonable where I can easily absorb it onto my overhead as clients typically do not want to be charged for remote access.

IT Systems Administrator

On top of that, Dualmon is very competitive in pricing, offering strong value without sacrificing reliability or features.

Manager

Occasionally,  the  Android  app  might  seem  a  little  bit  sluggish and  difficult  to  utilize.

vice president

Users don't need to download any software on their remote computer to access their work computer.

It also allows a section to use by other staff so that we have dual access to the client.  

Create alert/notification options for the administrator with access performed by the technical user.

The ability for an administrator to see and connect to verify the other user.

I use this product to log into clients in my CPA practice.

It has a full suite of features on both Windows & MacOS end-user devices with minimal latency.

I also use this service to bring in my computer service technicians to assist me when I am having an issue.  

Network engineer

I cant recall ever having a problem with it,  just login and connect to your system.

The phone app is surprisingly good although that is always for emergencies as it is harder to navigate which is only due to the phone size and not the application.

It has a management panel for the amin with plenty of features, easy access, and control.

This software gives me exactly what I need which is access to my entire office from anywhere, all in one place.

It allows me to work from home with nearly all the abilities of working in the office.

Owner

Being a small company bang for the buck is important, dualmon provides that. Although my primary business is Internet related most of my clients are small business' too.

Systems Administrator

The ability to access my desktop remotely from anywhere has given me unparalleled flexibility in my work routine. Whether I'm traveling or working from home, I can easily connect to my office computer and seamlessly continue my work as if I were physically present in the office.

In some ways I wish that you could remember a computer and bypass the 2FA authenticator as it is a little tedious but the extra security is worth it.

Remote file transfer seems to be dependent upon which windows account the remote computer is operting under.

The session recording feature has been a game-changer in ensuring that all remote activities are transparent and accountable. While there are other RDP solutions out there, none offer the same combination of ease-of-use, security, and valuable features at such a competitive price point.

VP of IT

You are paying for what you use and not in bulk hence won't waste of licensing fee.

Also allows me to permit others access and I can control what access they have.

Office Manager

Was able to work remotely from another state as well as can work from home whenever needed.

IT Support

Wish two or more users could connect to a PC at the same time with different sessions.

It is simple to use and not overly complicated with a ton of dashboard features that most people will never use like other software.

I can log into their computer and we can talk on the phone at the same time.  

I use DualMon to assist customers with installing my software.

I find Dualmon to be a great remote support product, its very good value for money and has all the functions of a remote support product you could need.

I wish there was a feature where dual mon would show how long a computer has been inactive for those computers that are set up unattended, this would save so much time as of now we have to login in to see if the computer is not being used so we can gain access.

Partner

The Ease of access for me and my team,  the cost, and also security.                               .

One feature that stands out is the robust security options available, including two-factor authentication and end-to-end encryption.

Issue was, I was not near the credit card in question; therefore, I could not do what I needed to do at the time I was trying to do it.

Walking them through simple installation through the install process is very easy.  

Bringing in employees remotely has significant benefits to my company.

Operations Manager

Has made our business much more efficient when it comes to computer issues and training.

Senior Systems Admin

Deployment was easy, minimal impact on user experience; get's the job done.

Works great even for set ups with dual monitors.

Dualmon is simple to set up and easy to use.  

We have been using this software for many years without any issues.

Paralega

I'm able to access my work computers from home without issues.

We mainly use Dualmon to provide remote support to customers of our software that are located in various parts of the world.  

Quickness of connection, portal layout, simplicity of file transfer.

Director

The software even allows switching between dual remote monitors, which we weren't able to do using other software previously.

Remote Access

Security and Access Control

Remote Work

Setup and Deployment

Login

Customer Support

User Interface

Subscription

Training and Learning Curve

Small Business

Freelancers

Large Enterprises

Mid-size Business

Most reviewers indicate that dualmon offers excellent value for money, highlighting its low and transparent pricing compared to other remote access solutions. They say the software provides a cost-effective way to support multiple computers, with flexible plans that accommodate adding more devices without significant price increases. Users think dualmon includes features typically found in more expensive alternatives, making it a strong choice for small businesses and IT departments seeking to reduce operational costs. Most users consider the base plan affordable for several users and appreciate that it covers essential functionalities without hidden fees. Reviewers appreciate that dualmon’s pricing structure is suitable for both regular and occasional use, and they find it easy to scale as their needs grow. Some users report that dualmon’s value is especially important for those who previously struggled with high costs from other providers. A few reviewers feel that while dualmon may not have every advanced feature of pricier competitors, the savings and included core features more than compensate. Some reviewers find the operating cost higher for corporate applications, but most users consider dualmon’s cost hard to beat for the features provided.

Zoho Assist

Quickly support remote customers through web-based, attended remote support sessions and manage remote computers effortlessly through unattended remote access.

Dameware is a cloud-based remote support tool that assists IT professionals with issue resolution and Windows administration. Key features include multi-platform support, directory management, user account permissions, live chat, multi-monitor visibility, task-based ticketing and reporting.

Access Management

Audit Trail

Automated Routing

Customizable Reports

Event Logs

For MSPs

Knowledge Base Management

Mobile App

Multiple Authentication Methods

Role-Based Permissions

Support Ticket Management

Surveys & Feedback

Ticket Management

Most users consider Dameware to deliver strong value for money, citing significant cost savings and comprehensive features at a reasonable price. Some reviewers feel it may not suit small businesses, and a few mention recent price increases.

Reviews for Dameware come from a wide variety of industries, including information technology and services (11% of reviewers), hospital & health care (11%), and government administration (10%). The most frequent use case for Dameware cited by reviewers is remote support (91% of reviewers).

Proprietary

Dameware

Dameware Remote Everywhere

Provides integration with Active Directory and other network management tools, making it easier for IT professionals to manage and monitor their IT infrastructure.

Technical Support Specialist

It was a relatively cheap solution, very user friendly and easy to train our staff on.

Infrastructure Architect

For smaller businesses or those on a tight budget, the cost might be a bit steep.

I've been using Dameware for a while now, and I must say, it's been a game-changer for my IT support work.

Well: Whether I'm supporting a small team or a larger group, Dameware scales effortlessly.

This cross-platform support is a huge plus for me.

Dameware isn’t the cheapest option out there.

It has been the go to screen sharing software for my work and makes screen sharing a breeze.

Limited customer support options, with no phone or chat support available.

More RMM fonctions like softaware installation or windows update?

Ticket management and ticket dashboard are so much easier to use than other ticket systems I have seen.

Accounting Manager

It makes working remotely easy thanks to its many supporting features

Web Developer

A simple method of linking systems to examine problems with end-user equipment even when the user is not there.

There is no option to add notes to entries for improved support, and adding machines is a bit laborious.

Additionally, it enabled remote access to servers and other devices that would have required troubleshooting.

Technical Manager

No major concerns with Dameware as it meets the need.

Técnico de TI

At the company I work for, we use Dameware to provide IT support to our customers, it has a fast and stable remote connection, allows you to leave the access configuration recorded and save the accessed computers to facilitate a new access.

IT manager

For remote support, allowing admin access directly to users and servers is just okay.

Tech support has always been [sensitive content hidden] on the spot as well.

Network Specialist

On rare occasions, remote connection speeds may be slow, but that's understandable.

The product provides convenient and secure remote support service.

Sr. IT Service Delivery Analyst

It supports chat, audio, and video calls within the session, allowing for more seamless assistance.

Central control is valuableEasy to deploy across a domain forest.

This product also comes with excellent support and documentation.

Director of IT and Telecom

It's not as robust as LMI, but it does what we need it to do (remote control, command prompt, file transfer, multi-screen support) and to support over 100 computers with two concurrent use licenses, about $1100 a year.

dualmon vs Dameware Comparison (2026)

dualmon

Dameware

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives